Exam Candidate Handbook - Personal Trainer Certification
Exam Candidate HandbookEEXCUTIVEIFOARDCERTICA TIO NBNESTA ECB31441 Santa Margarita Pkwy, A-365Rancho Santa Margarita, CA 92688USA Ph: 1-877-348-6692Fx: 949-589-8216Effective 8-20-19
TABLE OF CONTENTSI. IntroductionNESTA PFT Program Mission3About NESTA’s Executive Certification Board4Scope of Practice of FItness Trainers and Instructors7II. About the PFT ExamCandidate Eligibility 9Registration 10Fee Payment Options 10Program Study Options 10Exam Fees 12Scheduling 12Address Changes 13Available Exam Locations 13Alternative Testing Options 13Individuals with Disabilities and Special Needs14Rescheduling and Cancellations 15Refunds and Transfers 15Extensions and Retakes 15Confirmation and ID numbers16Exam Day16III. Exam PreparationExam Content Areas 18Detailed Objectives for Exam Content18References and Resource Materials for Exam Prep19IV. Exam Scoring, Certification and EthicsHistory of the Exam 20Exam Scoring and Score Notification20Requests for Correct and Incorrect Answers21NESTA Certified PFT Code of Ethics21Cause for Disciplinary Action 23Exam Score and Disciplinary Action Appeals23Reception of Certification25Recertification and Continuing Education Requirements212NESTA ECB EXAM CANDIDATE HANDBOOK
INFORMATION FOR NESTA PERSONAL FITNESS TRAINER CANDIDATESI. IntroductionThe Mission of NESTA’s Personal Fitness Trainer (PFT) ProgramThe National Exercise & Sports Trainers Association (NESTA) provides fitnesscertifications and continuing education for personal trainers, athletic coaches, groupexercise instructors, life coaches and many other fitness professionals. NESTA is basedin Rancho Santa Margarita, CA and has been in operation since 1992 with over 60,000worldwide members. NESTA educational programs offer innovative animations andmodern presentation techniques to enhance learning of the exercise sciences for real worldhealth, fitness and performance applications through effective individualized programdesign. NESTA prides itself on providing progressive learning that is easy to understandand able to be applied immediately to help professionals build successful and profitableprograms in a safe and enjoyable manner.The mission of NESTA’s Certified Personal Fitness Trainer (PFT) Executive CertificationBoard (ECB) is to:“Recognize individuals who are exceptionally qualified to provide individualized personalfitness training through safe, efficient and effective exercise programming for personalclientele and the public at large while striving to pave a new path of unparalleledprofessional excellence.”In fulfillment of this mission the NESTA Executive Certification Board: Creates, develops and enforces performance standards for entry-level competencyof certified personal fitness trainers Identifies a code of ethics and scope of practice for certified personal fitnesstrainers Develops and administers examinations that assess the knowledge, skills, andabilities consistent with professional data obtained from psychometricallyvalidated survey information Establishes a code of ethics and a scope of practice for certified personal fitnesstrainers Provides a mechanism to “Recognize those individuals who continue to increasetheir professional qualifications through adherence to NESTA ECB continuingeducation standards, competence within the scope of practice, and ethicalconduct and behavior in compliance with the continuing education requirementsand code of ethics for NESTA’s Certified Personal Fitness Trainer program.”NESTA’s Certified Personal Fitness Trainer (PFT) Program, validates that the candidatehas entry-level application skills, knowledge, and commitment vital to a successful fitnessNESTA ECB EXAM CANDIDATE HANDBOOK3
practice. The candidate may utilize multiple avenues for entry including: self-study,practical work experience including internships and apprenticeships, and two and four yearcollegiate-based fitness programs.NESTA awards the title “Certified Personal Fitness Trainer” to those individuals whomeet the continuing education, ethical conduct, professional behavior, and examinationrequirements set forth by the PFT Certification Board.About NESTA’s Executive Certification Board (ECB)The NESTA Executive Certification Board is the governing body of the NESTA CertifiedPersonal Fitness Trainer Program, also known as the PFT. The Executive CertificationBoard is responsible for overseeing the development and implementation of the PFT exam,allocation of funds, policies and procedures, disciplinary action, selection of personneland operational processes of the certification program. These processes shall be usedto determine the necessary knowledge, skills and abilities necessary for beginning levelcompetency in becoming a certified personal fitness trainer and continuing educationrequirements and standards for maintaining appropriate knowledge, skills and abilitylevels.The NESTA Executive Certification Board (see Table 1A) is comprised of severalcommittees, one of which is called the Job Task and Industry Analysis Committee. Thisgroup of individuals is responsible for the following: Determining what, when, and how job task and industry analyses should beconducted Developing a process for conducting a job task and industry analysis Working with NESTA staff and PFT Executive Certification Board vendors todevelop a final report and distribute the results of job task and industry analysisUpon selection by the NESTA Executive Certification Board’s Job Task and IndustryAnalysis Committee, subject matter experts gathered in October 2016 to restructure thecurrent Personal Fitness Trainer Examination, and produce a new exam which cover thespecific areas of knowledge, skills, abilities and tasks that were deemed crucial for entrylevel competency for a professionally certified personal fitness trainer. These specific areaswere then formed into a job task questionnaire which was posted on the NESTA websiteand submitted by email to NESTA members in November 2016. Each area of skills andabilities, and tasks was rated by certified and/or degreed personal fitness trainers accordingto frequency and importance in professional scope of practice and job relevancy. NESTAcontracted with PSI to psychometrically validate and evaluate the job task questionnaireand perform the job task analysis of the completed surveys. Only complete surveyresponses were utilized as quantitative data for the job task analysis. Completed surveyswere analyzed to determine the performance domains for the NESTA Personal FitnessTrainer exam. Further detailed information regarding the exam formation process can4NESTA ECB EXAM CANDIDATE HANDBOOK
be found in the Policies and Procedures Manual available at ss-trainer-certification-forms/. The analyzed and psychometricallyvalidated survey response data was brought to the NESTA ECB and board approval wasobtained for the following effective exam content domains and weights for the PFT exam:The NESTA Executive Certification Board further agreed upon a 125 question multiplechoice exam with 120 minutes allowed for completion to be a sufficient objectiveassessment tool in determining entry level competency. A multiple choice exam formatwas chosen due to the need for an objective testing format. Of the 125 questions on theexamination, 100 are scored questions that correspond to the content outline above. Anadditional 25 unscored questions are included among the scored items in order to test themout before using them as scored questions on future versions of the examination.A minimum passing (cut) score of 71% was established for the PFT examination accordingto professional standards and legal guidelines. A comprehensive review of the PFT examwas performed by a panel of personal fitness training professionals of a representativediversity of professional and demographic characteristics (e.g. age, gender, cultural andethnic background, years of experience, specialty areas, job title, and place of business). Aspart of this review, the panel established a definition of minimum acceptable competencefor those who are entering the job role and then estimated the percentage of minimallycompetent candidates who would answer each question correctly. Following the completionof item rating assignment, ratings are aggregated and the mean rating for all items is usedto determine the cut score.NESTA ECB EXAM CANDIDATE HANDBOOK5
NESTA Boards and CommitteesFounding Executive Certification Board MembersFrank McDermottJack BauerleRyan CampbellMike ReimannScott SomersCurrent Executive Certification Board MembersJosh Bowen, PFT - Chair (2nd term)Jesse Harper (2nd term)Scott Sommers - Public Member(3rd term)Jack Bauerle (3rd term)Scott Welle (2nd term)Mark Barriere, PFT (2nd term)William Thomas (2nd term)Robert Cuthbertson - Public Member Michelle McShane (1st term)(1st term)Job Task and Industry Analysis CommitteeJesse Harper - CScott WelleMark BarriereWilliam ThomasMichelle McShaneExam Development and Recertification CommitteeJack Bauerle - CWilliam ThomasJosh BowenMark BarriereAdministrative CommitteeJosh Bowen - CJesse HarperScott SommersPolicies & Procedures Committee6Scott Sommers - CJack BauerleScott WelleRobert CuthbertsonNESTA ECB EXAM CANDIDATE HANDBOOK
Scope of Practice of Fitness Trainers and Instructors1Fitness trainers and instructors lead, instruct, and motivate individuals or groups in exerciseactivities, including cardiovascular exercises (exercises for the heart and blood circulation),strength training, and stretching. They work with people of all ages and skill levels.DutiesFitness trainers and instructors typically do the following: Demonstrate or explain how to perform various exercises and routines tominimize injuries and improve fitness Watch clients do exercises to ensure that they are using the correct techniques Provide alternative exercises during workouts or classes for different levels offitness and skill Monitor clients’ progress and adapt programs as needed Explain and enforce safety rules and regulations on sports, recreational activities,and the use of exercise equipment Give clients information or resources about nutrition, weight control, andlifestyle issues Give emergency first aid if neededBoth group fitness instructors and specialized fitness instructors plan or choreographtheir own classes. Classes may include cardiovascular exercises, such as aerobics ordance; strength training, such as lifting weights; or both. Instructors choose music that isappropriate for their exercise class and create a routine or a set of moves for participants tofollow. Some may teach prechoreographed routines that were originally created by fitnesscompanies or other organizations.Personal fitness trainers design and carry out workout routines specific to the needs oftheir clients. They may work with individual clients or teach group classes. In largerfacilities, personal trainers often sell their training sessions to gym members. They start byevaluating their clients’ current fitness level, personal goals, and skills. Then, they developpersonalized training programs for their clients to follow, and they monitor the clients’progress.Fitness trainers and instructors in smaller facilities often do a variety of tasks in addition totheir fitness duties, such as tending the front desk, signing up new members, giving tours ofthe facility, or supervising the weight-training and cardiovascular equipment areas. Fitnesstrainers and instructors also may promote their facilities and instruction by various means,such as through social media, by writing newsletters or blog articles, or by creating postersand flyers.1 Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook,Fitness Trainers and Instructors, on the Internet at itness-trainers-and-instructors.htm (visited May 12, 2018).NESTA ECB EXAM CANDIDATE HANDBOOK7
Gyms and other types of health clubs offer many different activities for clients. However,trainers and instructors frequently specialize in only a few areas. The following areexamples of types of fitness trainers and instructors:Personal fitness trainers work with an individual client or a small group. They may trainin a gym or in clients’ homes. Personal fitness trainers assess the client’s level of physicalfitness and help them set and reach their fitness goals.Group fitness instructors organize and lead group exercise classes, which can includeaerobic exercises, stretching, or muscle conditioning. Some classes are set to music. Inthese classes, instructors may select the music and choreograph an exercise sequence. Theymay lead classes that use specific exercise equipment, such as stationary bicycles.Specialized fitness instructors teach popular conditioning methods, such as Pilates or yoga.In these classes, instructors show the different moves and positions of the particular method.They also watch students and correct those who are doing the exercises improperly.Fitness directors oversee the fitness-related aspects of a gym or other type of health club.They often handle administrative duties, such as scheduling personal training sessionsfor clients and creating workout incentive programs. They may select and order fitnessequipment for their facility.Work EnvironmentFitness trainers and instructors held about 299,200 jobs in 2016. The largest employers offitness trainers and instructors were as follows:Fitness and recreational sports centers59%Civic and social organizations11Self-employed workers11Educational services; state, local, and private5Government4Fitness trainers and instructors may work in standalone fitness centers or centers maintainedby other types of establishments for their employees or for members of civic and socialorganizations. Some work in clients’ homes.Work SchedulesFitness trainers and instructors may work nights, weekends, or holidays. Some travel todifferent gyms or to clients’ homes to teach classes or conduct personal training sessions.Some group fitness instructors and personal fitness trainers hold full-time jobs in otherfields and teach fitness classes or conduct personal training sessions during evenings orweekends.NOTE: While the above scope of practice is adapted from the U.S. Bureau of Labor Statitics,NESTA certifies Personal Fitness Trainers globally.8NESTA ECB EXAM CANDIDATE HANDBOOK
The Purpose of this HandbookThe information in this candidate handbook will provide you with the tools and informationyou need to take the NESTA Certified Personal Fitness Trainer Exam. The followinginformation outlines the exam registration process, candidate eligibility, exam content andpreparation, and certification guidelines.II. About the PFT ExamCandidate Eligibility and Exam Process Overview As it is required for most forms of liability insurance, applicants must be at least18 years of age with a high school diploma prior to enrolling or applying to takethe PFT exam. CPR certification is mandatory for all personal fitness trainers and is requiredby many places of employment, and is a prerequisite for achieving NESTAcertification. There are no educational prerequisites or requirements for taking the exam. Allage-eligible applicants with a high school diploma are encouraged to register. Once registration has been submitted, age and education level eligibility isvalidated and payment is received, exam candidates will receive a confirmationnotice and a candidate number by email and/or phone. This candidate number isrequired in order to make an appointment to take the exam at a PSI testing centerlocation of candidate choice. PSI is our computer-based testing provider and has test facilities internationally(note, for candidates outside North America, the testing fee increases by 45 for proctoring services). See cylicenses.jsp?catalogID 334 for a complete list of Certified PFTtest sites. Confirmation by email and/or phone will include a toll free number to call forexam registration dates and times in your area. Candidates should scheduleexams two or more weeks prior to intended exam date to ensure exam date andtime availability at the testing center location of choice. Exams must be taken within 90 days of purchase. Any exam not taken within 90days from date of exam purchase will become null and void. Upon successful completion of the exam, the application will be a NESTA“Certified Personal Fitness Trainer” for four years and may use the mark “PFT”after their name and highest level of degree. NOTE: those found improperlyusing the PFT when not currently certified will be asked to remove the mark bythe NESTA ECB. If the request is not followed, the ECB will seek legal action fortrademark infringement.NESTA ECB EXAM CANDIDATE HANDBOOK9
RegistrationRegistrations/orders must be received through one of the three following methods: Fill out and submit your registration online at www.pft.nestacertified.com Print and fax your completed registration and fee payment information to:949-589-8216, c/o PFT Executive Certification Board, Exam Registration Print and mail completed application and include fee payment information to:NESTA Executive Certification Board31441 Santa Margarita Pkwy, A-365Rancho Santa Margarita, CA 92688-2123 USA If you have questions and need to contact a NESTA representative you may doso by sending an email to: cs@NESTAcertified.com or by calling the NESTAoffices at 1-877-348-6692.Fee Payment OptionsPayments must be paid in full before taking the exam. Payment plans are available forComplete Study Package (see below), but final payment must be made before exam accessis granted.NESTA allows for the following payment methods: Credit Card/Debit/Check CardAmerican ExpressMasterCardVisa Cashier’s/Company Check Money OrderReturn PolicyOnline Programs Return PolicyPlease review our refund policy carefully. The following programs, services, membershipsubscriptions and fees are all non-refundable. No trial periods, no refunds:* Online delivery, digital and downloadable programs are non-refundable* Monthly membership fees are non-refundable* Exam/retest fees are non-refundable* Shipping fees are non-refundable* Clothing is non-refundableProgram Study OptionsPotential NESTA certificants and exam candidates may choose from any one of thefollowing options listed with descriptions below. These are optional and are not the best oronly means of preparation for the PFT exam. Each option includes the NESTA PFT Exam,although individuals may also choose the Exam Only option. Exam candidate preparedness10NESTA ECB EXAM CANDIDATE HANDBOOK
should be based upon individual comprehension and the ability to apply information withinthe exam content areas listed later in this handbook.Study Options (described below)CompleteMasterExam Only 477 997 349Complete - 477Personal Fitness Trainer Certification Exam with Downloadable Interactive Manual,Video Lectures and Audios.i. Manual uses interactive animations to explain scientific concepts and theirapplications for the personal fitness trainer. Each chapter contains study questions.The following content areas are covered within the PDF manual: Chapter 1 - Introduction to Personal Training Chapter 2 - Exercise Physiology Chapter 3 - Kinesiology and Functional Anatomy Chapter 4 - Applied Biomechanics Chapter 5 - Flexibility Chapter 6 - Nutrition Chapter 7 - Special Populations Chapter 8 - Assessments Chapter 9 - Program Design Chapter 10 - Exercise Application Chapter 11 - Exercise Psychology Chapter 12 - Safety, Injury Prevention and Treatment Chapters 13-14 - Business Applications for the Personal Trainerii. Video Lectures: 10 hours of presentations which coincide with chapter topicsiii. Sample PFT Exam 125 question sample exam with questions formatted as they would be on theactual PFT exam Unlike the actual exam, the applicant will be told which specific answers theymissedMaster - 997Includes all Complete Items plus the following:Biomechanics Specialist (BMS)Functional Training Specialist (FTS)Core Conditioning Specialist (CCS)Speed, Agility, & Quickness Specialist (SAQ)Master Personal Fitness Trainer ExamNESTA ECB EXAM CANDIDATE HANDBOOK11
Completion of a research paper which requires a program design of a complete macrocycle.Exam Only - 349125 question, 120 minute proctored multiple choice examNo study materials are included with this optionStudy materials are not required and not necessary to pass the NESTA PFT Exam providedexam candidates are competent and knowledgeable in the performance areas listed inSection III of this handbook. Optional additional reference and resource materials for studywithin these performance areas are listed at the end of Section III. The use or purchase ofthese materials is not required and is not the best or only means of preparation for the exam.Exam Fees*Registration FeeExtension FeeRescheduling Fee( 48 hour notice)Retake FeeProctoring Fee**(if outside North America) 349 95 95 199 45*Initial registration and payment of extension, rescheduling or retake fees grants the examcandidate an additional 90 days to take their exam. The sum total of exam extensions,reschedules and/or retakes will not be granted for greater than 12 months or one calendaryear. After one year from initial registration exam candidates will be required to pay anadditional registration fee to take the exam.**Candidates outside of North America or those who require a private proctor due to ascheduling hardship (see next page) must pay an additional 45 proctoring fee.SchedulingAfter registering for the PFT exam, exam candidates will receive an exam eligibility IDnumber by email. Exam candidates should then follow the process below to scheduletheir exam and are encouraged to make their appointment 15-30 business days or more inadvance to guarantee their date, location and time of choice.1. https://candidate.psiexams.com/2. Click on “Create” and complete the account set-up form. If you already have an existingaccount, choose “Schedule an Examination” and login.3. Click on “View all my activities”4. If you do not see your PFT exam shown, click on “Find My Records”5. Choose “Certification/Professional Associations”12NESTA ECB EXAM CANDIDATE HANDBOOK
6. Select “National Exercise and Sports Trainers Association”7. Enter your NESTA ID Number or Eligibility Number8. Choose the City or Zip Code where you’d like to test, choose the preferred location, andview available dates/times.9. Once confirmed, you will receive an email confirming your time and location for testing.To make an appointment by phone: Call PSI at 1-800-733-9267 Have your exam eligibility ID number available Confirm chosen date, time and location for your examAddress ChangesAddress changes can be made by filling out the Address/Information Change Formavailable at ss-trainer-certification-forms/NESTA requires exam candidates to maintain current name, mailing address, phonenumber and email information.Available Exam Locations1. To view exam sites go to sp2. Select “Certification/Professional Associations”3. Select “National Exercise and Sports Trainers Association”4. Enter the preferred zip code or city and choose the preferred location to check availability.Alternative Testing Options for Scheduling HardshipExam candidates who can effectively show hardship in taking the NESTA PFT Exam at aPSI testing center (e.g. due to travel distances greater than 2 ½ hours driving time or 100 miles) within the required 90 day exam preparation period will be allowed the opportunity fora privately proctored exam. Candidates will need to complete and submit a Proctor Petitionand Application found in the External (non-PSI) Proctor Information/Application at ss-trainer-certification-forms/. In addition, theapplying proctor must fill out and submit a Proctor Agreement Form for approval by theNESTA ECB for taking the exam which includes a non-disclosure agreement. This can allbe found in the External (non-PSI) Proctor Information/Application document mentionedabove. There is a 45 fee for submission review.Exam candidates should view the External (non-PSI) Proctor Information/Applicationdocument at ss-trainer-certification-forms/for more information and guidelines about private proctoring of the NESTA PFT Exam.NESTA ECB EXAM CANDIDATE HANDBOOK13
Additional policy and procedural information regarding “Private Proctoring” of exams canbe found in the Policies and Procedures Manual available at ss-trainer-certification-forms/Such proctors include teachers, professors, librarians, fitness managers or other acceptableprofessionals who have neither a business nor personal relationship with the exam candidate.It is the responsibility of the exam candidate to find a proctor that is acceptable to NESTAby filling out and submitting the External (non-PSI) Proctor Information/Application atleast 30 days prior to preferred exam date or exam deadline. Testing location, must alsomeet guidelines as explained in the External (non-PSI) Proctor Information/Application.Students must of access to a computer and a secure, reliable internet connection inorder to take the test. Failure to submit a completed proctor agreement 30 days priorto exam schedule date or exam deadline may result in a loss of examination opportunityand forfeiture of exam fees. The External (non-PSI) Proctor Information/Application isavailable at ss-trainer-certification-forms/.Individuals with Disabilities and Special Accommodation NeedsIndividuals having a disability requiring special accommodations must fill out the “Requestfor Special Accommodations” form. Supporting evidence (e.g. letter from licensedphysician or other applicable professional, on letterhead, addressing the stated disabilityand need for the requested accommodation) must be submitted at least 30 days prior todesired test date. Reasonable accommodations provide candidates with documenteddisabilities, as defined by the Americans with Disabilities Act (or the Canadian/Australianequivalent), a fair and equal opportunity to demonstrate their knowledge and skill in theessential knowledge being measured by the examination.Reasonable accommodations are determined based on: the individual’s specific request; the individual’s specific disability; documentation submitted; and, the appropriateness of the request.”Requests are decided upon an individual basis by the NESTA ECB liaison. Approvedaccommodations will be provided by the testing vendor or the approved proctor byemail. Accommodations usually include an allowance for increased examination time.Accommodation requests will be acknowledged through email and/or phone notificationwithin 7-10 business days of initial request.For individuals who require a reader, separate accommodations or other requirements pleasestate your needs and requirements in detail on the Request for Special AccommodationsForm available at ss-trainer-certificationforms/. Requests will be considered and a response will be delivered within 10 businessdays.14NESTA ECB EXAM CANDIDATE HANDBOOK
Additional policy and procedural information regarding individuals with disabilitiesor in need of special accommodations for exams can be found in the Policies andProcedures Manual available at ss-trainercertification-forms/.Rescheduling and CancellationsExam candidates must cancel or reschedule their exam at least 48 hours prior to a scheduledexam. If cancellation is made in less than 48 hours from the scheduled exam the examopportunity will be forfeited and retake/rescheduling fees will apply.Call PSI at 1-800-733-9267 to cancel or reschedule exam.Refunds and TransfersOnline education is non-refundable. Exam candidates who have either taken their exam,cancelled within 48 hours of exam appointment or who did not show up for their scheduledexam appointment will forfeit their exam fees and will not be eligible for a refund. Transfersof examination opportunities will not be allowed. Only the individual whose name is listedas the original exam candidate will be eligible to utilize the purchased exam opportunity.Refund requests due to emergency situations or extenuating circumstances will requirea petition to the NESTA ECB explaining the circumstances involved and their naturein keeping the exam candidate from making the scheduled appointment. The PetitionRequest Form can be found at ss-trainercertification-forms/. Petition requests will be considered by the NESTA ECB and a responsewill be delivered to the exam candidate within 10 business days.PSI hours of phone service operation:Monday - Friday: 7:30am-10:00pm (Eastern Standard Time)Saturday: 9:00am-5:30pm (Eastern Standard Time)Additional policy and procedural information regarding refunds and transfers can be foundin the Policies and Procedures Manual available at s-trainer-certification-forms/Extensions and RetakesExams must be completed within 90 days of exam purchase. Paid extensions, retakes orrescheduled exams allow for an additional period of 90 days. Credit card payments canbe made by calling 1-877-348-6692. Extensions or retakes will not be permitted beyond12 months from exam purchase date. After 12 months exam candidates will be required torepay initial registration costs in order to register for and take the exam.Exam extension need due to emergency
Exam Candidate Handbook NESTA ECB 31441 Santa Margarita Pkwy, A-365 Rancho Santa Margarita, CA 92688 USA Ph: 1-877-348-6692 Fx: 949-589-8216 Effective 8-20-19. 2 NESTA EC EAM CANDIDATE HANDOOK . The NESTA Executive Certification Board further agreed upon a 125 question multiple-
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