DIVA LAN ISDN Modem User's Guide (ROW)

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DIVA LAN ISDN ModemUser’s Guide

Second Edition (August 1999)206-231-02DIVA LAN ISDN Modem is a trademark of Eicon Technology Corporation.All other brand and product names are trademarks or registered trademarks of their respective owners.Changes are periodically made to the information herein; these changes will be incorporated into neweditions of the publication. Eicon Technology may make improvements and/or changes in theproducts and/or programs described in this publication at any time.If you have comments on this manual or the products it describes, address them to:Eicon Technology Corporation,Attention: Corporate Publications,9800 Cavendish Blvd.,Montreal, Quebec, Canada,H4M 2V9Telephone: (514) 745-5500Fax: (514) 745-5588Eicon Technology may use or distribute whatever information you supply in any way it believesappropriate without incurring any obligations to you.Copyright 1998-1999 Eicon Technology Corporation. All rights reserved, including those toreproduce this publication or parts thereof in any form without permission in writing from EiconTechnology Corporation

Table of ContentsChapter One:Introduction . 9Introducing the DIVA LAN ISDN Modem . 10Creating your own LAN for resource sharing . 10Connecting to the Internet . 10Connecting to a corporate network . 11Creating a VPN . 11Attaching telephones and fax machines . 11Connecting more computers . 12Total network security . 12Compression for faster throughput . 12Bandwidth on-demand . 13Advanced ISDN tariff management . 13Advanced diagnostics . 13Unsupported configurations . 13Summary of features . 13Contacting customer services . 14World wide web . 14Chapter Two:Getting Started . 151. Installation overview . 162. Prepare for installation . 17Verify your package contents . 17Verify the configuration of your computers . 18To use the advanced configuration options . 183. Choose a connection protocol . 19Important ISDN concepts .ISDN channel usage .Choosing a connection protocol .Summary .191920214. Gather configuration information . 22Gather ISDN information .Gather Internet account information .Gather X.25 information .Gather V.120 information .222223235. Install the DIVA LAN ISDN Modem . 246. Install Modem Monitor (Windows 95/98/NT4) . 267. Connecting a non-Windows computer to the DIVA LAN ISDN Modem 298. Configuring the Internet connection . 31To configure the Internet connection . 319. Using your DIVA LAN ISDN Modem . 34How long will the line stay connected? . 34Registering your DIVA LAN ISDN Modem . 34What’s next? . 34

DIVA LAN ISDN Modem User’s GuideTable of ContentsChapter Three:Using Modem Monitor. 35Starting Modem Monitor . 36Start menu program group . 36Properties dialog box . 37Utilities dialog box . 38Options dialog box . 38Enable Time of Day Server . 39Status Viewer . 39Chapter Four:The Web-based Configuration Interface . 41Starting the web-based configuration interface . 42To start the web-based configuration interface . 42Saving configuration settings . 43Getting help . 43General settings and connection profiles . 43General settings . 43Connection profile settings . 43Editing the ISP profile . 44Editing LAN settings . 45Saving and restoring configuration files . 46To save/restore configuration settings . 46Viewing status information . 46System status . 47Front panel display . 47Obtaining statistics . 47Upgrading the DIVA LAN ISDN Modem firmware . 48Resetting to factory defaults . 49Chapter Five:Minimizing ISDN Charges. 50The Cost Control page . 51Idle timer . 51Data call thresholds . 52ISDN billing intervals . 52Configuring BACP . 53Configuring AO/DI . 54X.25 on the D-channel . 56Setting ISDN active intervals . 58Spoofing NetBIOS services . 59Data compression . 60Manual dialing . 61Restricting analog calls . 62Data over voice . 634

DIVA LAN ISDN Modem User’s GuideTable of ContentsTraffic filtering . 64Chapter Six:Security . 65Security features . 66System password . 67Automatic log out . 67Network address translation . 68Security benefits . 68NAT static mappings . 68Remote management . 70Incoming data calls . 72Call screening . 74Call authentication . 74To set up call authentication . 75Callback . 76Callback modes .Callback options .Delay before host calls back .Timeout waiting for callback .To set up callback .7676777777Manual dialing . 77Custom security features . 78Chapter Seven:Setting up the Phone Ports . 79Assigning phone numbers . 80Single number . 80Multiple numbers . 80Assigning phone numbers using the Phone Line Wizard . 81Assigning phone numbers manually . 81Configuring phone numbers for data calls . 82Connecting modems and fax machines . 83Connecting multiple analog devices . 83Call bumping . 84How it works . 84Requirements . 84To enable call bumping . 84Restricting analog calls . 85Supplementary services . 86Call Hold . 87Call Waiting . 87Calling Line Identity on Call Waiting . 89Calling Line Identity Presentation . 89Calling Line Identity Restriction (CLIR) . 89Call Forwarding . 90Malicious Caller Identification . 91Call redirection between analog ports . 91Three-party Conference Call . 915

DIVA LAN ISDN Modem User’s GuideTable of ContentsTerminal Portability . 92Chapter Eight:Connecting to a Corporate Network. 93Overview . 941. Gather information . 95Gather X.25 information . 952. Configure the Corporate profile . 96Using the corporate connection . 100How long will the line stay connected? . 100Support for Microsoft Network Neighborhood . 100NetBIOS name resolution . 100Timeouts . 100Dynamic IP addressing . 100What’s next? . 100Chapter Nine:Advanced Installations . 102Connection retries . 103Installing on an existing LAN . 104Using Modem Monitor . 104Manual installation . 105Adjusting configuration settings on the LAN . 106Connecting more than four computers . 107Creating a virtual private network . 108To create a VPN . 108Connecting to the VPN . 109Concurrent Internet and Intranet connections . 110Selecting a connections protocol . 110Defining routes . 110Installation and configuration procedure . 110IP routes . 111About IP addresses . 111Why routes are needed . 114The Routing Information Protocol (RIP) . 117Defining routes for the DIVA LAN ISDN Modem . 117IP filters . 119How filtering works .Default filters .To define a filter .IP filtering examples .119120120123Making a V.120 connection . 127SecurID support . 129Chapter Ten:Other Configuration Tools. 131Configuration options . 132Local configuration . 132Remote configuration . 132Web interface . 1336

DIVA LAN ISDN Modem User’s GuideTable of ContentsTFTP interface . 133Enabling TFTP server support . 133Uploading/downloading configuration files . 134Loading new firmware via TFTP . 135DTMF interface . 135How it works . 135Commands . 135Command line interface (CLI) . 136Establishing a Telnet connection via IP .Establishing a serial connection .Using the command line interface .About configuration context .Connection profiles .Default profiles .Command line reference .Loading firmware with the CLI .136137137138138138138138Appendix A:TCP/IP Configuration . 140Installing and configuring TCP/IP for Windows 95 / 98 . 141Installing TCP/IP . 141Configuring TCP/IP . 141Installing TCP/IP for Windows NT . 144Configuring TCP/IP on an iMac . 145Appendix B:Technical Information . 146DIVA LAN ISDN Modem indicator lights . 147DIVA LAN ISDN Modem connectors . 149Resetting the DIVA LAN ISDN Modem . 150Resetting operational settings . 150Resetting to factory defaults . 150Termination . 151Determining termination requirements . 151Installing the resistor . 151Appendix C:Command Line Reference . 152Notational Conventions . 153Commands . 154AO/DI . 155Callback . 155Call screening . 156Call thresholds . 157DHCP . 157DNS . 160Ethernet . 160General . 1617

DIVA LAN ISDN Modem User’s GuideTable of ContentsIP filters . 163IP NAT . 166IP routing . 167IP various . 167ISDN . 169ISDN Access Time . 172LAPD . 173Logging and Mail Trace . 173MLPPP . 175Phone . 176PPP . 178Profiles . 181Q.931 . 182RIP . 182SNMP . 183TCP . 184TFTP . 184Time Protocol . 185UDP . 185V.120 . 185V.120 Scripting . 187X.25 . 188Appendix D:Regulatory Information. 1908

Chapter OneIntroductionEicon Technology's DIVA LAN ISDN Modem provides affordable workgroup computing forbranch offices, small businesses, and home offices.This chapter summarizes the features of the DIVA LAN ISDN Modem and shows how it can beused in a variety of applications.

Chapter One: IntroductionIntroducing the DIVA LAN ISDN Modem10Introducing the DIVA LAN ISDN ModemThe DIVA LAN ISDN Modem is a powerful networking solution for SOHO (small office/home office) andbranch office users. It creates a complete networking, phone, fax, and data communications system in one box.The DIVA LAN ISDN Modem is easy to install, use, and maintain, without the need for technical support fromthe remote, corporate office.The DIVA LAN ISDN Modem can be used in a variety of applications. This section presents a brief overviewof some of the more common applications, and their features.Creating your own LAN for resource sharingThe DIVA LAN ISDN Modem has a built-in 10 Mbps Ethernet hub with four ports. By connecting computers(or other devices, such as printers) to these ports, they become part of a LAN (local area network), and canshare data and resources with each other.Share data and resourcesDIVA LAN ISDN ModemB1B2ISDNDE1LINKEthernetE2E3E4/CFAULT POWERISDN LineDIVA LAN ISDN ModemConnecting three computers and a network printer to the DIVA LAN ISDN Modem.Connecting to the InternetIn this application, the DIVA LAN ISDN Modem enables you to connect one or more computers to the Internetfor e-mail, web surfing, and file transfers.DIVA LAN ISDN ModemB1B2ISDNDLINKE1EthernetE2E3E4/CFAULT POWERISDN LineISDNNetworkInternetDIVA LAN ISDN ModemHow it works: You connect the DIVA LAN ISDN Modem to an ISDN line (which is part of the telephone network).You also set up an account with an ISP (Internet Service Provider), obtaining the necessary phone numbers, username, and password. Once the DIVA LAN ISDN Modem is configured with this information, it automatically callsthe ISP and uses its services to send and receive data on the Internet.

Chapter One: IntroductionIntroducing the DIVA LAN ISDN Modem11Connecting to a corporate networkThis option enables you to connect one or more computers to your corporate LAN for file sharing, e-mail, datatransfer. Generally, this type of connection takes place via a direct, dial-up link with the corporate LAN.dSenDIVA LAN ISDN ModemB1B2ISDNDLINKE1EthernetE2E3E4/CFAULT POWERe-

Chapter One Introduction Eicon Technology's DIVA LAN ISDN Modem provides affordable workgroup computing for branch offices, small businesses, and home offices. This chapter summarizes the features of the DIVA LAN ISDN Modem and shows how it can be used in a variety of applications.

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