Medical Laboratory Technician A.A.S Degree Program STUDENT HANDBOOK

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Student HandbookMedical Laboratory Technician A.A.S Degree ProgramSTUDENT HANDBOOKProgram Director: Diane P. Banks,MPH, MLS (ASCP)Bronx Community CollegeUpdated 3/20191

Student HandbookBronx Community CollegeMedical Laboratory Technician A.A.S. Degree ProgramStudent HandbookTable of ContentsMISSION AND GOALS OF THE COLLEGE . 4VISION STATEMENTS . 4ONGOING GOALS . 4MISSION AND GOALS OF THE MLT PROGRAM . 4MLT PROGRAM GOALS . 4FUTURE GOALS . 5ACCREDITATION . 5MLT PROGRAM OUTCOME MEASURES . 5INTERNSHIP PROVIDERS . 6COLLEGE ADMISSION . 6Required Documents: . 6Admission Decisions: . 7MLT PROGRAM ADMISSION INFORMATION . 7ADMISSION CRITERIA FOR TRANSFER STUDENTS . 7MLT ADMISSION REQUIREMENTS . 8D. ESSENTIAL FUNCTIONS AND TECHNICAL STANDARDS. 8STUDENTS WITH DISABILIES . 11CRITERIA FOR READMISSION INTO THE MLT PROGRAM . 11PROGRAM LEARNING OBJECTIVES . 12MLT Program Outline . 13COURSE DESCRIPTIONS . 14ADMISSION REQUIREMENTS FOR THE INTERNSHIP PROGRAM . 17SERVICE WORK . 17CERTIFICATION . 18NEW YORK STATE LICENSURE ONLY . 18TUITION AND FEES . 18COLLEGE POLICIES AND PROCEDURES . 20BRONX COMMUNITY COLLEGE REFUND POLICY. 20General Information . 20Return of Title IV Federal Policy . 20Students will owe the college if: . 21Refund for Permit Students. 21Military Refund . 21ADVISEMENT . 21INTERNSHIP PLACEMENT AND ADMISSION TO CLINICAL SITE. 22COLLEGE PROBATION POLICY: . 22GRADING POLICY . 23GRADE APPEAL POLICY. . 24Updated 3/20192

Student HandbookATTENDANCE . 24ATTENDANCE DURING THE INTERNSHIP . 25PROGRAM DISMISSAL POLICY . 25DISCIPLINARY ISSUES LEADING TO DISMISSAL FROM CLINICAL ROTATION. . 25IMMEDIATE CLINICAL DISMISSAL APPEAL POLICY. 25RULES/REGULATIONS FOR THE CLINICAL SETTING . 26GRADUATION REQUIREMENTS . 27TEACH OUT PLAN . 28CAMPUS RESOURCES: . 28HEALTH AND PHYSICAL STANDARDS. 28FINANCIAL AID: . 28PERSONAL AND ACADEMIC SUPPORT SERVICES . 28PSYCHOLOGICAL COUNSELING . 29ACADEMIC SUPPORT SERVICES . 29MLT FACULTY AT BRONX COMMUNITY COLLEGE. 29Medical Laboratory Technician Advisory Committee . 30APPLICATION FOR ADMISSION TO THE MLT PROGRAM . !31Updated 3/20193

Student HandbookMISSION AND GOALS OF THE COLLEGEBronx Community College serves students of diverse backgrounds, preparation, and aspirations byproviding them with an education that is both broad in scope and rigorous in standards. Our missionis to give our students the foundation and tools for success, whether they choose to continue theireducation and/or enter a profession immediately upon graduation and to instill in them the value ofinformed and engaged citizenship and service to their communities.VISION STATEMENTSBronx Community College will lead the way in providing students with an education that enablesthem to move with equal facility into productive and rewarding careers or increasingly advancedhigher education programs. BCC will graduate students who are prepared to live within, profit from,and contribute to a 21st century global environment marked by diversity, change and expandedopportunities for learning and growth.ONGOING GOALS Ensure academic excellenceEnrich the academic experience and promote student successSustain fiscal stability and enhance management effectivenessProvide leadership (and engage in partnerships) on local, national and global issuesMISSION AND GOALS OF THE MLT PROGRAMThe Medical Laboratory Technology Program respond to the educational needs of students and theneed for qualified Medical Laboratory Technicians. This mission will be fulfilled by preparinggraduates with employable skills as an entry level Medical Laboratory Technician, and enable themto succeed on the American Society of Clinical Pathology (ASCP).MLT PROGRAM GOALS To provide students, through laboratory instruction, with the opportunity for first-handobservations which enhance descriptive presentations.To incorporate audio-visual technologies and computer-assisted instruction to support andreinforces classroom activities.To develop the student’s problem solving and critical thinking skills.To teach students to record, interpret, and graphically illustrate the laboratory data.To demonstrate current laboratory techniques using modem instrumentation in theclassroom.To provide a clinical internship at affiliate hospitals to teach the maintenance andtroubleshooting techniques for state of the art instrumentation.To prepare students for an entry level career position in diagnostic or research laboratories.Updated 3/20194

Student Handbook To provide students with the academic foundation for success when transferring to a seniorcollege.To encourage students to begin participation in professional organizations and to utilize thecontinuing education opportunities available to the graduate.FUTURE GOALS1) The Medical Laboratory Technician Program (MLT) will strive to respond to the need ofMedical Laboratory Technicians in community hospitals and research centers.2) The MLT program will have 80% of the students entering the program graduate within 36months.3) Within six months of graduation, 80% of the Medical Laboratory Technician students will beemployed in the field or transferred to a senior college.4) The MLT program will have a minimum of 80% of the graduates passing the NYS MLTlicensing exam.5) Upon graduation, the Medical Laboratory Technician program will obtain a 90%employer/student satisfaction rating from clinical affiliates and graduates from the program.ACCREDITATIONBronx Community College is accredited by the Middle States Association of Colleges andSecondary Schools, Commission on Higher Education, both as a unit of The City University of NewYork and as an individual college.The Medical Laboratory Technology program is approved by the NYS Education Department.The Medical Laboratory Technician Program at Bronx Community College accredited by theNational Accrediting Agency for Clinical Laboratory Science (NAACLS). NAACLS contactinformation is: National Accrediting Agency for Clinical Laboratory Sciences (NAACLS). 5600 N.River Rd. Suite 720. Rosemont, IL 60018-5119. T: 773.714.8880 ext. 382. F: (773) 714-8886. W:http://www.naacls.orgMLT PROGRAM OUTCOME MEASURESMLT Graduation numbers as of Spring ss Rates by course, Spring 2017Bio 81Bio 82Bio 8375%100%100%Bio 85100%Bio 4466.7%MLT admission numbers as of Fall 2017Fall 2013Fall 2014Fall 2015371930Updated 3/20192016-201722Bio 86100%Fall 2016165-year Total100Bio 8794%Bio 90100%Fall 2017195

Student HandbookINTERNSHIP PROVIDERSBronx Lebanon Hospital CenterJacobi Medical CenterLincoln Medical and Mental Health CenterHarlem Hospital CenterBrookdale HospitalSt. Barnabas HospitalJames J. Peters VA Medical CenterBronx, NYBronx, NYBronx, NYManhattan, NYBrooklyn, NYBronx NYBronx, NYEach clinical affiliate has a designated internship liaison who is responsible for coordinating thestudents’ clinical experiences as well as maintaining effective communication with the programdirector. The Program Director is responsible for all internship assignments and may, at his/herdiscretion, determine the length of time spent at each site. Students will be given BIO 90 guidelinesand a laboratory rotation schedule prior to beginning their internship.COLLEGE ADMISSIONAll freshman applicants must apply for admission directly to the City University of New York(CUNY). When applying don't forget to indicate Bronx Community College as your first choice . Apply NowRequired Documents: Official high school transcript and a copy of high school diplomaAn official paper transcript must be sent directly to CUNY/UAPC in a sealed, school-issuedenvelope (see address listed). Transcripts in a language other than English are accepted. (Reviewthe CUNY Guidelines for Supporting Documents.) OR General Equivalency Diploma (GED)Scores with a minimum score of 2250 (formerly 225) are required. SAT or ACT Tests:If you have already taken the SAT and/or ACT tests, based on your scores you may be exemptfrom having to take the CUNY assessment tests Exemption RequirementsUpdated 3/20196

Student HandbookCollege Admission Decisions:Letters will go out 6 to 8 weeks after your application is complete (after the February 1 or September15 priority deadlines). You can check the status of your submitted application at your CUNY portalaccount. Check your Application StatusYou can also call the processing center's automated system at the Office of Admissions Services at(212) 997-2869. For further information, see CUNY's Information on Admission Decisions.Complete your application by submitting all supporting document to CUNY. When mailing yourcompleted documents, try to mail them all together.Include your W# (application identification #) with all documents, and send to:CUNY/UAPCP.O. Box 350136Brooklyn, NY 11235Dates and Deadlines: Review the CUNY Deadlines for freshman and transfer admission.MLT PROGRAM ADMISSION INFORMATIONAdmission to the college does not guarantee admission to the Medical Laboratory Technicianprogram. In order to be eligible for admission into the program, the applicant must: complete andsubmit an application for the MLT program, complete the following pre-MLT sequence with aminimum index of 2.0: BIO 11, ENG 10/11, CHM 17, MTH 13 and meet with the Program Director.These students are listed as Pre-MLT students. Freshman and transfer students must complete andsubmit the MLT application prior to being advanced to the MLT status.All the prerequisite courses must be completed before starting the Medical Laboratory TechnicianCourses. MLT students are designated as those whose MLT application was accepted and wasgiven permission to enroll in MLT 81: Introduction to Medical Laboratory Technology - the firstcourse all MLT students take upon entryinto the program formerly known as Bio 81.'Applicants must be able to demonstrate good eye hand coordination, finger dexterity, visual acuity,communication skills, and physical and emotional health for admission. Admission is nondiscriminatory in regard to race, creed, sex, age, handicap or national origin.ADMISSION CRITERIA FOR TRANSFER STUDENTSTransfer students will have their previous academic record evaluated by the Registrar's Office of theCollege. Advanced standing credits will be awarded based upon this review. Transfer credit may notbe awarded for didactic or clinical courses with MLT content, unless the syllabi are deemedequivalent to the BCC MLT curriculumUpdated 3/20197

MLT ADMISSION REQUIREMENTSA. HIGH SCHOOL G.E.D: PREREQUISITES.In order to qualify for admission, students must have a high school diploma or equivalent.Algebra, Biology and Chemistry is strongly recommended.B. CITY UNIVERSITY SKILLS ASSESSMENT EXAMSStudents must successfully complete all of the CUNY Skills Assessment Exams as a prerequisitefor admission to the Medical Laboratory Technology program.C. MEDICAL LABORATORY TECHNICIAN PROGRAM PREREQUISITESAs a general rule, students will not be able to enter the didactic medical laboratory courses untilthey have completed all the Math, Biology, Chemistry and English prerequisites. Students shouldhave a minimum grade point average of 2.0 after completing the prerequisite courses listed onthe MLT Curriculum Pattern Sheet. Students with GPA's below a 2.0 should improve their GPAfirst then apply to the MLT program once they have reached the acceptable range.D. ESSENTIAL FUNCTIONS AND TECHNICAL STANDARDS.Medical Laboratory Technician programs establish technical standards and essential functions toensure that students have the abilities required to participate and be successful in all aspects ofthe program. Students are required to meet technical standards and essential functions for theMedical Laboratory Technician program as indicated below. Satisfactory completion of the MLTProgram and successful employment following graduation demands your ability to meet thefollowing requirements. If you are uncertain as to your ability with any of these essentialfunctions, please consult with the MLT Program Director.ADMISSION SELECTION PROCESSMLT admission minimum requirements for ranking.The MLT program accepts students twice a year, Spring and Fall semesters. Students areaccepted into the program in the fall semester to begin their coursework in the spring semester.Students are accepted in the spring semester to begin their coursework in the Fall semester. Allapplications are reviewed by the Program Director utilizing the following admission pointsystem to rank (or place in order) all completed applications received by the deadline, March 31 st(for Fall semester admission) or November 30th (for Spring semester admission).Points are awarded for each of the criteria listed below for ranking purposes. Ranking does notguarantee acceptance into the program.1. The completion of all required Pre-MLT courses (MTH13/30, Bio11/23, CHM 17 &ENG 10/11) with a grade of “C” or better in each course as listed on their BCC transcript,will yield a total of one point. This includes transfer credits from an accredited college oruniversity. Points are not awarded for courses in progress unless a mid-term grade exist.2. Work experience (proof for verification of employment is required) of at least 120 hoursof work experience as a phlebotomist or Laboratory Assistant/Accessioner/SpecimenUpdated 2/2018

Student HandbookCollector within the last 5 years. A maximum of five points (1 point per year of qualifiedemployment) may be awarded for this criteria.3. Up to 5 points are awarded to students who earn a GPA of 2.0 or better.4. During the interview, up to 3 points are assigned based on the interviewer’s overallimpression of consideration for the students’ admission into the MLT program.All completed applications received by the March 31st or November 30th deadlines will beassessed and assigned an overall point value. Applicants will be ranked starting with the highestpoint value first.Random selection is used when applicants have been awarded the same number of points.Note: Applications that are not received by the deadline of March 31 st or November 30th will notbe considered in the initial admissions process and will be waitlisted until all seats are confirmed.Incomplete applications will not be processed. Students not accepted during the first attemptmust reapply the following semester for consideration.Applicants will be notified by email by April 15th for the fall semester and December 15th for thespring semester regarding their admission status to the MLT program.SKILL ASSESSMENTS REQUIRED FOR THE PROGRAMObservationalAbility to participate actively in all demonstrations, laboratory activities and clinical experiencesin the professional program component. Such observation and information requires functionaluse of visual, auditory and somatic sensations. Observe laboratory demonstrations in which biological (i.e., body fluids, culturematerials, tissue sections, and cellular specimens) are tested for their biochemical,hematological, immunological, and histochemical components. Characterize the color, odor, clarity, and viscosity of biological, reagents, or chemicalreaction products.Employ a clinical grade binocular microscope to discriminate among fine structuraland color (hue, shading, and intensity) differences of microscopic specimens.Read and comprehend text, numbers, and graphs displayed in print and on a videomonitor. MovementSufficient motor ability to execute the movement and skills required for safe and effectiveperformance of duties. Move freely and safely about a laboratory.Updated 3/20199

Student Handbook Reach laboratory bench tops and shelves, patients lying in hospital beds or patientsseated in specimen collection furniture.Travel to numerous clinical laboratory sites for practical experiencePerform moderately taxing continuous physical work, often requiring prolongedsitting or standing over several hours.Maneuver phlebotomy and culture acquisition equipment to safely collect validlaboratory samples.Possess finger and manual dexterity necessary to control laboratory equipment (i.e.pipettes, inoculating loops test tubes) and adjust instruments to perform laboratoryprocedures.Use a computer keyboard to operate laboratory instruments and to calculate, record,evaluate, and transmit laboratory information.CommunicationAbility to communicate effectively in English using verbal, non-verbal and written formats withfaculty, other students, clients, families and all members of the healthcare team. Read and comprehend technical and professional materials (i.e. textbooks; magazineand journal articles, handbooks, and instruction manuals).Follow verbal and written instructions in order to correctly and independentlyperform laboratory test procedures.Clearly instruct patients prior to specimen collection.Effectively, confidentially, and sensitively converse with patients regardinglaboratory tests.Communicate with faculty members, fellow students, staff, and other health careprofessionals verbally and in a recorded format (writing, typing, graphics, ortelecommunication).Transmit information to clients, fellow students, faculty and staff, and members of thehealthcare team.Independently prepare papers, prepare laboratory reports, and take paper, computer,and laboratory practical examinations.IntellectualAbility to collect, interpret and integrate information and make decisions. Possess intellectual skills: comprehension, measurement, mathematical calculation,reasoning, integration, analysis, comparison, self-expression and criticism. Be able to exercise sufficient judgment to recognize and correct performancedeviations.Apply knowledge to new situations and to problem solving scenarios.BehavioralUpdated 3/201910

Student HandbookPossess the emotional health and stability required for full utilization often student's intellectualabilities, the exercise of professional judgment, the prompt completion of all academic andpatient care responsibilities and the development of mature, sensitive and effective relationshipswith faculty, fellow students, clinical instructors; patients and other members of the healthcareteam. Manage heavy academic schedules and deadlines.Be able to manage the use often and be able to systemize actions in order to completeprofessional and technical tasks within realistic constraints.Possess the emotional health necessary to effectively employ intellect and exerciseappropriate judgment under conditionsBe able to provide professional and technical service while experiencing the stressesof task related uncertainty (i.e. ambiguous test ordering, ambivalent testinterpretation), emergent demands (i.e. "stat" test orders), and a distractingenvironment (i.e. high noise levels, crowding, complex visual stimuli).Be flexible and creative and adapt to professional and technical change.Recognize potentially hazardous materials, equipment, and situations and proceedsafely in order to minimize risk of injury to patients, self and nearby individuals.Adapt to working with unpleasant biologicals.Support and promote the activities of fellow students and of health care professionals.Promotion of peers helps finish a team approach to learning, task completion,problem solving, and patient care.Be honest, compassionate, ethical and responsible. Accept responsibility andaccountability for one's own actions. The student must be forthright about errors oruncertainty. The student must be able to critically evaluate his or her ownperformance, accept constructive criticism.Adapted from: Fritsma, G.A., Fiorella B. J., and Murphey, M. Essential Requirements forClinical Laboratory Science. CLS 1996. Vol. 9, pp 40-43STUDENTS WITH DISABILIESStudents are expected to report to the Disabilities office for accommodations. Each case wouldbe reviewed for compliance under the Americans with Disabilities Act.CRITERIA FOR READMISSION INTO THE MLT PROGRAMStudents reentering the program will fall into one of two categories:1. MLT students who drop-out or fail during the first semester of the first year may apply tobe readmitted to the program. Such a student is readmitted as a new student and theguidelines which apply to all students entering the program for the first time will apply.2. MLT students who drop-out or fail during the second through fifth semesters of theprogram may apply to be readmitted. Such a student will be given a clinical assignmentbased on a space availability basis.Updated 3/201911

Student HandbookAny student reentering the MLT program must have an overall GPA of 2.0 or greater. It may benecessary to repeat MLT courses to achieve a GPA or 2.0.Any student withdrawing from clinical courses or not earning a C grade or better will go on awaiting list to retake the course again.All clinical courses should be taken at BCC. E-permits will only be allowed with permissionfrom the MLT Director. We only accept clinical courses from colleges that have a MLT/Sprogram.Students will be readmitted on a first come, first served basis, according to the date ofreadmission and whether all criteria for admission are met. Readmitted students must meetgraduation requirements as designated in the catalog under which they are readmitted.PROGRAM LEARNING OBJECTIVESUpon successful completion of the MLT program, the student should be able to:1. competency to perform a full range of testing in the contemporary medical laboratoryencompassing pre-analytical, analytical, and post-analytical components of laboratoryservices, including hematology, chemistry, microbiology, urinalysis, body fluids,molecular diagnostics, phlebotomy, and immunohematology2. proficiency to problem-solve, troubleshoot, and interpret results, and use statisticalapproaches when evaluating data3. professional conduct, respecting the feelings and needs of others, protecting theconfidence of patient information, and not allowing personal concerns and biases tointerfere with the welfare of patients4. Apply philosophies of quality assurance, continuous quality improvement, laboratoryeducation, fiscal resource management, and appropriate composure under stressfulconditions5. application of safety and governmental regulations and standards as applied to medicallaboratory practice6. effective communication skill to ensure accurate and appropriate information transferUpdated 3/201912

Student HandbookMLT Program OutlinePre-clinical coursesPre-MLTENG 10/11Fundamentals of Written CompositionCHEM I7Fundamentals of General Chemistry IMTH 13BIO 11AATrigonometry and College AlgebraGeneral Biology IFirst SemesterMLT statusMLT 81Introduction to Medical Laboratory TechnologyCHEM 18Fundamentals of General Chemistry IIMTH 23*Probability and StatisticsBIO 12AGeneral Biology IIBIO 22*Medical TerminologyMLT 87Urinalysis and Body FluidsSecond SemesterMLT 82Clinical Hematology and CoagulationMLT 83Clinical ChemistryMLT 88Introduction to Clinical MicrobiologyPSY/SOC 11Psychology or SociologyThird SemesterMLT 85Immunology/SerologyMLT 86Immunohematology (Blood banking)MLT 89Diagnostic MicrobiologyART/MUS 10Art or Music SurveyCOMM 11Fundamentals of Interpersonal CommunicationFourth Semester***AMLT 90Clinical InternshipHIS 10**History of the Modern WorldCourses can be taken during the Winter Intercession or Summer semester.Course must be taken during a time that doesn’t disrupt the internship hours.Courses may be substituted for either MTH 30, BIO 23 OR BIO 24 if student is transferringinto MLT from another institution.Updated 3/201913

Student HandbookCOURSE DESCRIPTIONSMLT 81: Introduction to Medical Laboratory Technology2 credits (1 lecture/2 laboratory)Course Description: This course is designed to preview the MLT curriculum coursework and toobtain a variety of laboratory skills needed in other MLT courses. This course introduces thestudents to the professional and technical responsibilities of the Medical Laboratory Technician(MLT). Professional topics include hospital and laboratory organization, legal and ethical issues,quality assessment and lab math. Preliminary topics in the major technical areas of laboratoryscience (Microbiology, Immunology/ Serology, Hematology, Immunohematology, and ClinicalChemistry) are explored. The course also includes instruction and practice in phlebotomytechniques.Prerequisites: Biology 11, Math 13, Chemistry 17Co-requisites: Biology 12, Chemistry 18 and approval by the MLT Program DirectorMLT 82: Clinical Hematology4 credits (2 lecture/4 laboratory)Course Description: A study of the fundamentals of hematology, hematopoiesis, marrowcollection, hemoglobin, anemia, and the formed elements of blood, under normal and abn

The Medical Laboratory Technology program is approved by the NYS Education Department. The Medical Laboratory Technician Program at Bronx Community College accredited by the National Accrediting Agency for Clinical Laboratory Science (NAACLS). NAACLS contact information is: National Accrediting Agency for Clinical Laboratory Sciences (NAACLS .

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