2018 Northern Trust Corporate Social Responsibility Report
ACHIEVE GREATERNorthern TrustCorporate SocialResponsibilityReport 2018
Corporate Social Responsibility2018 Strategic FocusCOREASPECTSOUREMPLOYEESFocus ongovernance,citizenship andoperationsRecruit, retainand developdiverse talentSHAREDVALUESUSTAINABLEPRODUCTSAND SERVICESGenerate economicvalue in a way thatalso produces valuefor societyBuild market strengththrough innovationCorporate Social Responsibility at Northern Trust
ContentsLETTER FROM CONNIE L. LINDSEY ANDMICHAEL G. O’GRADY . 2BASIS FOR REPORT. 4Report for Content . 4Period, Scope and Boundary. 4Stakeholder Engagement . 5Reporting Framework . 5Material Aspects. 5EMPLOYEES . 16Talent Management and Education. 16Diversity . 18Business Resource Councils . 21Professional Development. 22Human Rights and Workforce Principles . 25SHARED VALUE . 28Corporate Alignment . 28HONORS . 6SUSTAINABLE INVESTING AT NORTHERN TRUST . 30CORE ASPECTS. 8Northern Trust ESG Funds . 30Governance . 8Stewardship . 32Ethics. 8Global Sustainable Investing Team. 33Government Relations and Political Contributions . 9SELECTED MEMBERSHIPS AND INITIATIVES . 34OPERATIONS . 10The United Nations Environmental Programme –Finance Initiative (UNEP FI). 34Corporate Services Group andEnvironmental Policies . 10Non-Governmental Organizations andAdvocacy Groups. 12The Sustainability Network . 12United Nations Principles for ResponsibleInvesting (UNPRI) . 34Association of Corporate CitizenshipProfessionals (ACCP). 34Local Communities . 13Institutional Investors Group on ClimateChange (IIGCC) . 34Procurement . 13CEO Action for Diversity and Inclusion . 34Supplier Diversity . 15Climate Action 100 . 34UK Women in Finance Charter. 34Corporate Social Responsibility at Northern Trust1
Letter from Connie L. Lindsey and Michael G. O’GradyOverviewCoreAspectsPeople mbershipsSince the time of our founding, Northern Trust has been shaped by a deep belief in the enduringprinciples of service, expertise and integrity. From our roots as a Chicago-based trust bankto our global presence today, these principles have served as the foundation upon which ourcompany was built. Northern Trust values corporate responsibility as an essential element ofour corporate culture and inextricable underpinning of our enduring principles.Our 2018 Corporate Social Responsibility (CSR) Report highlights our actions toward ourstrategic priorities and the signifcant progress within each of these areas:Core Aspects–Focusing on governance, citizenship and operationsWe understand the impact greenhouse gas (GHG) emissions have on the global environment.To reduce our carbon footprint, we have developed behavior-change programs to drivedesired outcomes around transport, travel and recycling. As a result, we have reduced ourGHG emissions by 29 percent since 2015 and achieved 100% renewable electricity usage inour Harlow and Bank Street locations in the United Kingdom.Employees–Creating an inclusive work environmentCreating an inclusive work environment for our employees is essential to who we are.In order to gain a deeper understanding of our successes as well as areas forimprovement, we engaged an external consultant to assist us with a refresh of our GlobalDiversity and Inclusion strategy. This process included a review of our systems, practices,policies and culture.Shared Value–Generating economic value in a way that also produces value for societyGiving back to the communities in which we live and work is fundamental to our mission.We take pride in our “Outstanding” rating received under the Community ReinvestmentAct (CRA)- which we have maintained for 24 consecutive years.Sustainable Products and Services–Building market strength through innovationWe align our business strategy with the fundamental principles of sustainability: meeting theneeds of the present generation without compromising the ability of future generations to meettheir own. We released our frst stewardship report on proxy engagements, highlighting some ofthe issues Northern Trust Asset Management addressed via responsible investment activities.Our commitment to corporate responsibility was recognized across industry groups.In 2018, we were named Best Private Bank for Family Ofces, included on the CorporateEquality Index, remained a constituent of the FTSE4Good Index Series for the 12th consecutiveyear and named the Best Employer for Diversity by Forbes.As we look ahead, we are committed to the pursuit of achieving greater value for all of ourstakeholders by relentlessly pursuing our vision to be our clients’ most trusted partner forwealth management, asset servicing, asset management and other fnancial services.We look forward to engaging with you as you review our 2018 Corporate Social Responsibility Report.Corporate Social Responsibility at Northern Trust2
Since the time of our founding,Northern Trust has been shaped by adeep belief in the enduring principlesof service, expertise and integrity. Fromour roots as a Chicago-based trust bankto our global presence today, theseprinciples have served as the foundationupon which our company was built.Connie L. LindseyMichael G. O’GradyExecutive Vice PresidentHead of Corporate SocialResponsibility and GlobalDiversity & InclusionChairman, President andChief Executive OfcerCorporate Social Responsibility at Northern Trust3
Basis for ReportOverviewCoreAspectsPeople /EmployeesSharedValueReport for ContentPeriod, Scope and BoundaryThis report has been created in response tointeractions with key stakeholder groups. Eachstakeholder group is expected to use this reportto gauge Northern Trust’s progress on achievingour goals pertaining to environmental, socialand governance (ESG) matters.This report is based on information obtained,created and compiled for the fscal year endedDecember 31, 2018, unless otherwise stated.Our previous report was for the year endedDecember 31, 2017. The boundary of this reportincludes 100 percent of our leased and ownedofces and 100 percent of our workforce inall global regions in which we operate. Therewere no signifcant changes to our operationsin 2018. No joint ventures or other entities areincluded unless otherwise noted. There are norestatements from prior years and no signifcantchanges in size, structure, supply chain orownership from previous reporting orate Social Responsibility at Northern Trust4
Stakeholder EngagementReporting FrameworkMaterial AspectsNorthern Trust actively engagesin dialogue with our stakeholders,including clients, employees,shareholders, communities,regulators, suppliers and peers.These stakeholder groupsare determined based on ourbusiness strategy of servingcorporations, institutions andindividuals worldwide. Eachstakeholder group informsour reputation, policies andbest practices. We believe it isimperative to consult regularlywith these groups throughperiodic in-person meetings,electronic communication,conferences and other platforms.Through these interactions, wereceive suggestions and concernsrelated to our business practices.This is our ninth year using theGlobal Reporting Initiative (GRI)framework. We are a memberof the GRI Gold Community,and this is our third reportusing GRI Standards, the GRI’sffth generation of guidelinesfor sustainability reporting.This report has been preparedin accordance with the GRIStandards: Core option.The report and its index providedetails on the material aspectsand topics that refect economic,environmental and social impactsrelevant to our business.CORE ASPECTS - Governance,Ethics and Operations,Responsible Sourcing andEnvironmental ImpactsEMPLOYEES - Global TalentManagement, Diversityand InclusionSHARED VALUE - CommunityDevelopment, GlobalPhilanthropy and VolunteerismSUSTAINABLE PRODUCTSAND SERVICES - ESG Integration,Responsible Investment Productsand ServicesQuestions related to this reportcan be sent to CSRatNT@ntrs.comCorporate Social Responsibility at Northern Trust5
HonorsOverviewCoreAspectsPeople /EmployeesBEST EMPLOYERFOR DIVERSITYForbes, 2018BEST PRIVATEBANK FORFAMILY OFFICESFinancial TimesGroup, 20182ndConsecutive YearSharedValueONE OF THE“WORLD’SMOST ADMIREDCOMPANIES”FortuneMagazine, 201812thConsecutive YearDIVERSITYCHAMPION(NorthernTrust AssetManagement)Investment News,2018SustainableProductsSelectedMembershipsTOP 50COMPANY FOREXECUTIVEWOMENNationalAssociationfor FemaleExecutives, 20188thConsecutive YearTOP-SCORINGCOMPANY ONTHE DISABILITYEQUALITY INDEXAmericanAssociationof People withDisabilities andUS BusinessLeadershipNetwork, 20183rdConsecutive YearCorporate Social Responsibility at Northern TrustFTSE4GOODGLOBAL INDEX201812thConsecutive YearDOW JONESSUSTAINABILITYNORTH AMERICAINDEX 20188thConsecutive Year6
Northern Trust HighlightsAssetsUnder CustodyAssets UnderManagementReturnon Equity 7.6 1.116.2TRILLIONTRILLIONP E RC E NT(as of and for the year ended December 31, 2018)Corporate Social Responsibility at Northern Trust7
Core AspectsOverviewCoreAspectsPeople mbershipsGovernanceEthicsConnie L. Lindsey, Executive Vice Presidentand Head of Corporate Social Responsibilityand Global Diversity & Inclusion, isresponsible for the design and execution ofa comprehensive CSR strategy. Ms. Lindseyreports directly to Michael G. O’Grady, theChairman, President and Chief ExecutiveOfcer of Northern Trust Corporation (the“Corporation”). Ms. Lindsey also chairs theExecutive CSR Council, a group of senioremployees that enables the implementationof Northern Trust’s CSR strategy throughthe setting and tracking of goals related tomaterial aspects of our CSR strategy,including sustainability initiatives.All employees are expected to uphold ourcore values, exercise the highest ethicaljudgment and comply with the laws andregulations that govern our business. Weexpect employees to treat all informationappropriately based on its classifcation.Breaches of highly sensitive client or businessinformation may result in disciplinary action.The Corporation’s Board of Directorsprovides general oversight of NorthernTrust’s corporate citizenship and socialresponsibility matters of signifcance to theCorporation and its subsidiaries. The Board’sCorporate Governance Committee facilitatesthis oversight. Oversight of certain fnancialand operational risks associated with climatechange and other environmental risk factorsis also provided by the Board’s BusinessRisk Committee through its oversight ofthe Corporation’s global risk managementframework and risk management policies.All employees are required to take thefollowing fve courses annually: “Anti-MoneyLaundering (AML) & Economic Sanctions,”“Anti-Bribery, Corruption and Fraud,” “GlobalPrivacy and Data Protection,” “InformationSecurity,” and “Standards of Conduct.” Allemployees are also required to certifytheir compliance with the Code of BusinessConduct and Ethics.All certifcations and training courses werecompleted by 100 percent of employeesin 2018. Additionally, we providedemployees within the Asia-Pacifc (APAC)and Europe, Middle East, and Africa (EMEA)regions with expanded AML, conduct,and privacy training in accordance withthe regulatory characteristics within thoserespective regions.Corporate Social Responsibility at Northern Trust8
Government Relations and of the political, lobbying andother public advocacy activitiesPolitical ContributionsNorthern Trust concentrates itspublic policy positions in areasmost relevant to its businesses,including U.S. federal, state,municipal and European Unionfnancial regulatory reformeforts. We work with the tradeassociations of which we aremembers, and meet directlywith federal, state and municipallegislators, regulators and othergovernment ofcials globallyto discuss our positions andmake recommendations forimproved policy and regulation.At the U.S. federal level, wefocus on proposed regulatoryand policy changes that willafect our businesses throughenhancing the safety of clientassets, the safety and soundnessof the fnancial system and thestrength of the global economy.At the state and municipallevels, we regularly meet withelected and appointed ofcialsto discuss public policy positionsthat will afect our businesses. Inappropriate circumstances, wefle comment letters to proposedfederal regulations, copies ofwhich are publicly available.The Corporate GovernanceCommittee of our Board ofDirectors provides oversightof Northern Trust, includingsignifcant trade associationmemberships.Political Contributions byEmployeesNorthern Trust expectsemployees to seek guidanceand pre-clear certain individualpolitical contributions inaccordance with the guidelinesset forth in federal, state andmunicipal “pay-to-play” policiesand procedures.Corporate and PoliticalAction Committee PoliticalContributionsNorthern Trust contributescorporate funds to industrytrade organizations in supportof the company’s public policyobjectives. Participation inthese organizations is importantto gaining industry insight,fostering relationships anddeveloping professionalopportunities within theindustry. The principal tradeassociations to which we belongare the American BankersAssociation, the BankingPolicy Institute, the InvestmentCompany Institute and theSecurities Industry and FinancialMarkets Association. We alsobelong to the Illinois BankersAssociation, the CaliforniaBankers Association and TheFlorida Bankers Association.Northern Trust engages in thepolitical process in order toadvance and protect its longterm interests. Northern Trustdoes not contribute directlyto candidates for public ofce.However, we sponsor both afederal-only political actioncommittee (PAC) and a multicandidate PAC, both of which arepermitted to solicit a restrictedclass of Northern Trust’s U.S.employees for contributionsused to fund candidates whosupport legislation important toNorthern Trust. All contributionsto the PACs are voluntary;employees are neither favorednor disadvantaged basedon their participation. Theleadership of each PAC reviewsproposed political contributionsbased on the public policyinterests of Northern Trust.Our PAC contributions in 2018totaled 50,500. Federallobbying reports may befound at: www.senate.gov/legislative/Public Disclosure/LDA reports.htm, and ourfnancial contributions canbe found at: www.fec.gov/fnance/disclosure/candcmte info.shtml.Corporate Social Responsibility at Northern Trust9
OperationsOverviewCoreAspectsPeople mbershipsCorporate Services Group andEnvironmental PoliciesNorthern Trust recognizes that the longterm viability of our business and our clientsis tied to the health and well-being of ourplanet. We therefore commit to protectingthe environment and mitigating anynegative environmental impacts from ouroperations. We align our business with thefundamental principle of sustainability—meeting the needs of the present generationwithout compromising the ability of futuregenerations to meet their needs. We do this byintegrating environmental considerations intoour company-wide processes, committing tocontinually improving our business practicesand delivering tangible, positive resultsrelated to the environment.Northern Trust’s Corporate ServicesGroup manages our real estate portfolio,procurement and facilities services withthe objective of reducing the negativeenvironmental impacts of our supply chain.Working closely with our building managers,Northern Trust follows the environmentallyfriendly building strategies and practicesoutlined by the U.S. Green Building Council’sLeadership in Energy and EnvironmentalDesign (LEED) program, which has awardedour ofces in North America and APAC twoLEED platinum certifcations, seven goldcertifcations, one silver certifcation andone general certifcation. In addition, we usereliable and sophisticated tracking programsto monitor and manage our environmentalperformance and calculate our annualcarbon footprint.RESULTS:.GOAL:Reducecarbonemissions by25 percentWe use energy to power our data centers andfacilities, the majority of which are locatedin North America. As a result, the bulk ofour GHG emissions come from our NorthAmerican operations. Since we began trackingour carbon footprint (comprised of the carbondioxide equivalent of all GHGs produced fromour operations) in 2006, we have improvedour data collection processes and calculationmethodologies to align with the GHG Protocol.REDUCEDCARBONEMISSIONS BY29 PERCENTPER FTESINCE 2015Corporate Social Responsibility at Northern Trust10
After completing acomprehensive emissions studyin 2015 that formed our baseline,we set a goal to reduce our totalScope 1, Scope 2 (using themarket-based approach) andScope 3 carbon emissions by 3percent per full-time employee(FTE) by 2020. By the end of2016, we exceeded that goal,reducing our emissions by nearly10 percent and setting a new goalto reduce our emissions by 25percent from the 2015 baseline bythe end of 2020.As of December 31, 2018, we havereduced our carbon emissionsby approximately 29 percentsince 2015 and achieved 100percent renewable electricityusage in our Harlow and BankStreet locations in the UK. Weare currently working with theScience Based Targets Initiativeto develop a framework forthe science-based targets forfnancial institutions and to setour own science-based target. Inthe meantime, we are committedto continuing our eforts toreduce our GHG emissions.CO₂eMetricTonsMARKET-BASED: METRIC TONS OF CO2E PER 2421.0951.1651.027TOTAL PER FTESCOPE 10.1900.1390.1190.141SCOPE 2SCOPE 302015201620172018Corporate Social Responsibility at Northern Trust11
Non-Governmental Organizationsand Advocacy GroupsOverviewCoreAspectsPeople mbershipsCollaborating with non-governmentalorganizations (NGOs) and advocacy groupsallows us to maintain transparency and holdourselves accountable to our environmentalsustainability practices. Northern Trustand our surrounding communities beneftwhen we publicly report our environmentalfootprint—such as our GHG emissions andenergy use and the risks and opportunitiesassociated with climate change—under thesupervision and guidelines of reputablethird-party organizations.By joining communities of investors whohold the health of our planet in high regardalongside the success of their businesses,Northern Trust strives to efect positivechange in corporate social responsibilityto our environment. The NGOs with whichwe collaborate include the U.S. GreenBuilding Council, the Carbon DisclosureProject and the Institutional InvestorsGroup on Climate Change.The Sustainability NetworkThe Sustainability Network is Northern Trust’sglobal employee environmental engagementprogram aimed at increasing awareness ofsustainability issues, promoting best practicesand unifying environmentally focusedbusiness operations.This program enables close collaborationbetween our building managers andemployee volunteer “sustainabilitychampions” in delivering consistentenvironmental messages, gauging employeefeedback and advocating for conservationand the protection of environmentalresources. Through organizing Earth Daycelebrations and environmentally focusedvolunteer opportunities, the SustainabilityNetwork has been a key activator ofbehavioral change in Northern Trust’s culture.#BeRecycled PledgeOn November 15, 2018, America RecyclesDay, the Sustainability Network launchedNorthern Trust’s “Do Small, Think Big”campaign to promote the improvementsthat even small behaviors can have onsustainability in the workplace.As part of the campaign, Northern Trustemployees took the #BeRecycled pledge,committing to reduce and recycle cartons,shampoo bottles, unwanted mail, mobiledevices and single-use plastic such as bags,wraps, bottles and caps. They also pledgedto learn what materials are collected in theircommunity and encourage a family memberor friend to take the #BeRecycled pledge.Corporate Social Responsibility at Northern Trust12
We are a longstanding sponsorof the Chicago BotanicNorthern Trust functions as aGarden as well as other landglobal citizen whose commitment trust organizations and localto building a healthy, sustainable youth programs that increaseenvironment involves deepappreciation of biodiversity andregard for our surroundingmotivate sustainable actions incommunities. We understandeveryday life.our footprint afects the largerProcurementecological system and thelives of community members,Northern Trust’s suppliersand we believe in the power ofprovide services in the categoriescommunity-based actions toof business, technology andefect positive change for themarket data to support the needsgood of our planet. Northernof our clients and employeesTrust commits its resources,globally. Northern Trust’s Globalincluding capital support andHead of Procurement drivesemployee volunteerism, to localthe strategy and sets policiesinitiatives and organizationsworldwide. As detailed in ourfocused on environmentalSupplier Code of Conduct andawareness and protection.Global Procurement Policy,Northern Trust expects ourproviders to conduct businessin an ethical, legal and sociallyresponsible manner.Local CommunitiesUSED THIRD-PARTYVENDOR TO EVALUATESUPPLIERS REPRESENTING42 PERCENT OF OUROVERALL SPEND ONESG ISSUES.GOAL: Increasenumber ofsuppliersscreened usingenvironmentaland socialcriteriaWe regularly review suppliers’adherence to our policies andpursue corrective measureswhen necessary, and use the U.S.Ofce of Foreign Assets Controlto screen each vendor to ensurecompliance with all economicand trade sanctions. In 2018,we used a third-party vendor toevaluate suppliers representing42 percent of our overall spendon ESG issues.RESULTS:Corporate Social Responsibility at Northern Trust13
Procurement -continuedOverviewNorthern Trust is committed to integratingethical, social and environmental factors intoour global procurement policy.Aspects of our global procurementprogram include:CoreAspectsPeople mberships Completing due diligence requiring anysupplier providing goods and/or servicesoutside of the United States to complete ananti-bribery questionnaire Requiring suppliers to obey the laws ofthe country of manufacture, sale anddistribution Coordinating a supplier managementprogram that assesses risk, monitorsperformance and promotes continuousimprovement activitiesOur approach to supplier relationshipmanagement (SRM) ensures we establish anappropriate level of oversight and structurewith each of Northern Trust’s suppliers.This process maximizes relationships withsuppliers, resulting in ongoing risk mitigationand value delivery that meets or exceedscontracted value. We continue to invest in andreview new SRM techniques and processesthat will increase coverage to additionalsupply categories.The goals of Northern Trust’s vendormanagement program are to: Provide and implement the frameworkto monitor and manage vendors Ensure consistency and compliance withregulatory guidance Instill a continuous improvementphilosophy into the supplier relationship Ensure compliance with contractualterms and conditionsThe vendor management process includes: Using vendor segmentation Applying a governance model appropriatefor the vendor’s designated segment Administering jointly developed keyperformance indicators Developing and implementing a vendormanagement plan Assigning vendor managers theresponsibility for specifc activitiesrequired by the segmentation Monitoring and reporting on the statusof open vendor issues Establishing performance improvementgoals for ongoing vendor relationshipsas needed Conducting regular vendor businessreview meetingsCorporate Social Responsibility at Northern Trust14
Our procurement policypromotes a fair and objectivebidding process by neitherrequiring the use of localsuppliers nor measuring ourspending with local orregional suppliers.Diverse suppliers contribute toour success, foster increasedcompetition and innovation andenhance our ability to provideclients with excellence in service.Northern Trust’s supplier diversityprogram is led by a senior-levelmanager, the director ofsupplier diversity.We collaborate with variousorganizations to focus oneconomic development, growthand learning, including: theChicago Minority SupplierDevelopment Council, theWomen’s Business DevelopmentCenter, Chicago United and theSupplier DiversityChicago Area Gay and LesbianChamber of Commerce. NorthernSupplier diversity is an essentialIn 2018, we spent more than 155Trust is an active member of thecomponent of a world-class,million with minority, women,global procurement organization. veteran, LGBT, disabled and small Financial Services Roundtable ofSupplier Diversity for the NationalHow and with whom we dobusiness enterprises. NorthernMinority Supplier Developmentbusiness refects our commitment Trust continues to bring diverseCouncil, which aims to provideto developing and supportingsuppliers into our supply chain.a direct link between largediverse business owners.corporations and minorityowned businesses.155 M I LLI O NIN AWARDSNorthern Trust spent more than 155 million with minority, women,veteran, LGBT, disabled and smallbusiness enterprises.Corporate Social Responsibility at Northern Trust15
EmployeesOverviewCoreAspectsPeople mbershipsWe recognize that our employees are criticalto our success, and we take our search for andretention of top talent seriously. We targetour talent identifcation, talent sourcingmethods and recruiting strategies to specifclocations using a variety of channels includingjob boards, colleges, professional networks,associations and online social networks.We base hiring decisions on a variety offactors, including educational background,diversity, relevant experience, pastaccomplishments, professional licensingand strong evidence of integrity andethical behavior.Talent Management and EducationNorthern Trust’s talent management team hasdeveloped a customized training portfolioof core, manager, sales and client servicingblended learning solutions. In 2018, NorthernTrust employees logged a total of more than455,000 hours of training, an average of morethan 23 hours of training for each employee.Northern Trust provides targeted learningand development opportunities for managersincluding training classes, guidebooks,articles, webinars and suggested webpages organized by leadership level andencompassing a range of topics includingteam development, results delivery,performance management, emotionalintelligence, agility and productivity.Managers also beneft from externaldevelopment programming on variousmanagement and leadership topics. Theseinteractive programs provide peer networkingopportunities and direct access to well-knownexpert facilitators.In addition, Northern Trust ofers aneducational assistance program thatencourages employees to pursue furthereducation. Our U.S. Education AssistanceProgram provides tuition reimbursementto support the degree aspirations of ouremployees. In 2018, more than 400 employeeparticipants completed more than 1,200classes. And through partnerships withNorthern Trust, some education providersofer additional assistance in the form ofgrants or tuitions discounts. For example,DePaul University delivers a two-year onsiteMBA program to more than 90 employeesacross three cohorts. The program ofers atuition discount on the pr
company was built. Northern Trust values corporate responsibility as an essential element of our corporate culture and inextricable underpinning of our enduring principles. Our 2018 Corporate Social Responsibility (CSR) Report highlights our actions toward our . Core . strategic priorities and the signifcant progress within each of these areas .
Charitable Gi t Annuity LEAD TRUST PAYOUTS A lead trust makes payments to charity in one of two ways: Lead Annuity Trust With a lead annuity trust, the trust pays a fixed amount each year regardless of the current value of the trust. There is a potential for growth in the trust because the annuity is fixed and the trust principal can compound.
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Chapter 2: Social License Chapter 3: CSR Motives Chapter 4: Laws of CSR Chapter 5: Role of Private Companies . Chapter10: Corporate Social Entrepreneur Chapter11: Business Ethics Chapter12: Corporate Governance . Chapter 1 Introduction of CSR Corporate social responsibility Corporate social responsibility (CSR, also called corporate .
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