FOREIGN CURRENCY FACILITIES - Bank Of Queensland

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FOREIGNCURRENCYFACILITIESSPOT CONTRACT, FORWARD EXCHANGE CONTRACT,SWAP CONTRACT, HISTORIC RATE ROLLOVER, FOREIGNCURRENCY ACCOUNT, FOREIGN CURRENCY DEPOSITAUGUST 2021BOQB FOREIGN CURRENCY FACILITIES   1

Spot ContractForward Exchange ContractSwap ContractHistoric Rate RolloverForeign Currency AccountForeign Currency DepositThis document must be read together with the Schedule of Fees and Charges (page 17), which forms part of this Product Disclosure Statement and anySupplementary Terms and Conditions.

CONTENTS1.IMPORTANT INFORMATION24.GENERAL INFORMATION101.1WELCOME TO BOQ24.11.2GENERAL INFORMATION ONLY2IMPORTANT INFORMATION ABOUT FOREIGNCURRENCY FACILITIES101.3HOW DOES THIS DOCUMENT AFFECT YOU?24.2ALLOWING OTHERS TO OPERATE ON YOURBEHALF111.4NEED TO KNOW MORE?24.31.5CONTACT US BY:2CHANGES TO TERMS AND CONDITIONS OFFOREIGN CURRENCY FACILITIES114.4BANKING CODE OF PRACTICE124.5WHEN WE CAN OPERATE ON YOUR FOREIGNCURRENCY ACCOUNT FACILITY124.6COVERING US FOR LOSS124.7CUSTOMER INTEGRITY124.8OTHER INFORMATION WE MAY REQUIREFROM YOU124.9ANTI-MONEY LAUNDERING, COUNTER-TERRORISMFINANCING AND ECONOMIC AND TRADE SANCTIONS124.10OTHER INFORMATION WE MAY REQUIREFROM YOU132.FOREIGN EXCHANGE CONTRACTS32.1TYPES OF FOREIGN EXCHANGE CONTRACTS32.2FOREIGN EXCHANGE SPOT CONTRACT32.3FORWARD EXCHANGE CONTRACT32.4FOREIGN EXCHANGE SWAP CONTRACT32.5HISTORIC RATE ROLLOVER32.6SUITABILITY32.7FEATURES AND BENEFITS OF FOREIGNEXCHANGE CONTRACTS32.8EXCHANGE RATES FOR FOREIGN EXCHANGECONTRACTS4.11IF YOU HAVE A PROBLEM, COMPLAINT OR DISPUTE1334.12CHANGING YOUR DETAILS142.9SPOT RATE34.13CONTACTING YOU142.10EXCHANGE RATES FOR FOREIGN EXCHANGECONTRACTS44.14PRIVACY AND CONFIDENTIALITY142.11ENTERING INTO FOREIGN EXCHANGE CONTRACTS42.12CREDIT APPROVAL45.GLOSSARY152.13HISTORIC RATE ROLLOVERS42.14PRE-DELIVERIES46.SCHEDULE OF FEES AND CHARGES172.15CANCELLATIONS46.1TELEGRAPHIC TRANSFER PROCESSING FEE172.16MARKET ORDERS56.2FEES FOR FOREIGN CURRENCY ACCOUNTS ANDDEPOSITS172.17SETTLEMENTS56.3CORRESPONDENT BANKING FEE REFERENCE GUIDE172.18EXAMPLES OF FOREIGN EXCHANGE CONTRACTS66.4OTHER FEES AND CHARGES172.19IMPORTANT INFORMATION ABOUT FOREIGNEXCHANGE CONTRACTS73.FOREIGN CURRENCY ACCOUNTSAND DEPOSITS83.1WHAT IS A FOREIGN CURRENCY ACCOUNT?83.2WHAT IS A FOREIGN CURRENCY DEPOSIT?83.3BENEFITS OF FOREIGN CURRENCY ACCOUNTS ANDDEPOSITS INCLUDE:83.4RISKS OF A FOREIGN CURRENCY ACCOUNT ANDDEPOSIT INCLUDE:83.5EARLY WITHDRAWALS83.6INTEREST93.7HOW IS INTEREST CALCULATED?93.8JOINT ACCOUNTS9BOQB FOREIGN CURRENCY FACILITIES   1

1. IMPORTANT INFORMATION1.1WELCOME TO BOQBank of Queensland Limited ABN 32 009 656 740, AFS LicenseNo. 244616, is the issuer of all Foreign Currency Facilitiesdescribed in this Product Disclosure Statement (PDS). ThisPDS is an important document that has been prepared toprovide You with important information about BOQ’s ForeignCurrency Facilities. We encourage You to take time to readthis PDS and the other material provided to You, including theMaster Agreement or Financial Markets Dealing Authority, ifapplicable.1.2GENERAL INFORMATION ONLYThe information in this PDS is general information only anddoes not take into account Your individual objectives, needs,or financial situation. Before entering into a Foreign ExchangeContract, opening a Foreign Currency Account or placing aForeign Currency Deposit, You should consider whether thatproduct is suitable for You, having regard to your individualobjectives, needs and financial situation. If necessary, Youshould seek professional advice.Examples in this PDS are for illustrative purposes only. Theactual Exchange Rate or interest rate will differ depending onthe terms of the Foreign Currency Facility and the factors setout in this PDS.1.3HOW DOES THIS DOCUMENT AFFECT YOU?If You already hold a Foreign Currency Facility with Us, thenthis document will apply to You upon entry into a MasterAgreement or Financial Markets Dealing Authority. If You areentering into a Foreign Currency Facility for the first time, thisdocument will apply to You immediately.2   BOQB FOREIGN CURRENCY FACILITIES1.4NEED TO KNOW MORE?You can contact Us if You would like any further informationabout Our Foreign Currency Facilities, a copy of the “Scheduleof Fees and Charges”, or details of the applicable ExchangeRate and interest rates.1.5CONTACT US BY:Phone:Financial Markets on 1800 34 39 39,Monday to Friday 8.00 a.m. to 5.30 p.m. AEST;Emailing: financial.markets@boq.com.au

2. FOREIGN EXCHANGE CONTRACTS2.1TYPES OF FOREIGN EXCHANGE CONTRACTS2.7Foreign Exchange Contracts are agreements between Youand the Bank whereby You agree to exchange one currency foranother at an agreed Exchange Rate on an agreed Value Date.2.2Foreign Exchange Contracts may help You manage Yourforeign exchange risk by fixing the Exchange Rate. You willreceive a fixed amount of one currency on a future datedValue Date in exchange for a fixed amount of anothercurrency, irrespective of any market movements between thetransaction date of You entering into the Foreign ExchangeContract and the Value Date.FOREIGN EXCHANGE SPOT CONTRACTA contract for the exchange of currency where the Value Dateis within two Business Days after the transaction date.2.32.4The Value Date is determined by You when You enter into aForeign Exchange Contract. However it must be a BusinessDay in Australia and the countries of those currencies in whichYou are making or receiving payment.FORWARD EXCHANGE CONTRACTA contract for the exchange of currency where the Value Dateis any date beyond two Business Days after the transactiondate.2.8FOREIGN EXCHANGE SWAP CONTRACTHISTORIC RATE ROLLOVERA Historic Rate Rollover involves the variation of an existingForeign Exchange Contract to extend the Value Date. Anyunrealised profit or loss on the existing contract is effectivelydeferred.2.6Commercial activities for which Foreign Exchange Contractsare commonly used include: Importing or exporting where the invoice is quoted in aforeign currency; Foreign currency payments; and Foreign currency investments. Interbank foreign exchange market rates; Interest rates in the relevant currencies; Transaction amount; Market conditions; An allowance for the Bank’s business costs and the riskassociated with transacting in the particular foreigncurrency; and The Bank’s profit margin.To obtain a quote for an Exchange Rate, please contact OurFinancial Markets team by referring to Section 4.12 in thisdocument, “How to contact us”. Alternatively, you may havebeen granted access to an electronic platform (such as BOQSmartFX) through which Exchange Rates may be quoted.Please note that Exchange Rates are valid for a limited time(in most cases approximately 10 seconds), unless otherwiseadvised by the Financial Markets dealer or electronic platform.SUITABILITYForeign Exchange Contracts are suitable for customerswho need to exchange one foreign currency for another ata future Value Date, and who wish to acquire protectionagainst unfavourable Exchange Rate movements fromthe transaction date to the Value Date. Foreign ExchangeContracts are sophisticated financial products. Theseproducts may be unsuitable if You are unfamiliar with foreignexchange transactions and practices.EXCHANGE RATES FOR FOREIGN EXCHANGECONTRACTSA currency Exchange Rate is the price at which one currencycan be bought or sold against another currency. ExchangeRates are determined by Us taking into account a combinationof the following factors:A contract for the exchange of currency where there are twoValue Dates (the Near Value Date or Near Leg SettlementDate and the Far Value Date or Far Leg Settlement Date).Under a Foreign Exchange Swap Contract, You exchangeone currency for another on the Near Value Date and thenexchange them back again on the Far Value Date.2.5FEATURES AND BENEFITS OF FOREIGNEXCHANGE CONTRACTS2.9SPOT RATEThe Spot Rate is the rate which is payable on a ForeignExchange Contract which has a Value Date in two BusinessDays’ time. The applicable Exchange Rate for ForeignExchange Spot Contracts is determined by the Bank havingregard to the factors outlined above.BOQB FOREIGN CURRENCY FACILITIES   3

2.10 EXCHANGE RATES FOR FOREIGN EXCHANGECONTRACTSThe Exchange Rates that apply to contracts other thanForeign Exchange Spot Contracts are determined by applyingthe underlying Spot Rate and adjusting it by adding orsubtracting the Short Date Points or Forward Points.The number of Short Date Points or Forward Points takes intoaccount the Spot Rate and the difference in interest ratesbetween the relevant currencies for the days between theValue Date for the particular Foreign Exchange Contract andthe Foreign Exchange Spot Contract.The reason interest rates are used to determine the ShortDate Points and Forward Points is because the wholesalecurrency markets operate on a Foreign Exchange SpotContract basis and in order to provide currencies tocustomers on a different day to the Foreign Exchange SpotContracts, the Bank needs to borrow or invest funds to matchthe payments in the respective currencies.2.11ENTERING INTO FOREIGN EXCHANGECONTRACTSPrior to entering into a Foreign Exchange Contract, You mustenter into a Master Agreement or a FinancialMarkets Dealing Authority. These documents outline thegeneral terms and conditions that apply to all ForeignExchange Contracts. We will determine which document isappropriate.Both the Master Agreement and Financial Markets DealingAuthority are important documents, which set out Your andOur obligations, as well as payments, events of default andother terms. We recommend that You read the applicabledocument carefully and if necessary, consult Your professionaladviser.Upon signing and returning a Master Agreement or FinancialMarkets Dealing Authority (whichever is applicable), We will beable to quote You the relevant Exchange Rate. If You accept(which can be done by phone or other electronic means), aForeign Exchange Contract is entered into.We will then send You a Confirmation setting out the detailsof the Foreign Exchange Contract. If You do not agree withanything stated in a Confirmation please advise Us as soon aspossible. We otherwise will be relying on the Confirmation astrue and correct.You may be required to provide appropriate Collateral beforeWe agree to enter into, or vary, a Foreign Exchange Contract.You will be required to hold a BOQ Bank Account to enter intoForeign Exchange Contracts. We will not enter into ForeignExchange Contracts with minors. We also reserve the right notto enter into Foreign Exchange Contracts in certain cases.The Bank does not offer Foreign Exchange Contracts forspeculative purposes. You may be asked to prove to Oursatisfaction that there is an underlying business requirementfor the Foreign Exchange Contract. Proof shall be in a formacceptable to Us in Our sole discretion from time to time.4   BOQB FOREIGN CURRENCY FACILITIES2.12 CREDIT APPROVALSome types of Foreign Exchange Contracts carry a creditexposure to Us due to the potential risk of non-deliveryand full or partial cancellation of the transaction. ForeignExchange Contracts are, therefore, subject to approval byOur Credit Department on a one- off basis or under a preapproved limit. Maximum terms (that is, the period betweenthe date of the transaction and the Value Date) are negotiableand also subject to approval by Our Credit Department.Credit approvals are arranged by Your Bank RelationshipManager and will be advised to Our Financial Markets teamprior to Us entering into a Foreign Exchange Contract withYou.2.13 HISTORIC RATE ROLLOVERSAfter entering into a Foreign Exchange Contract, You maywish to extend the Value Date. This is known as a Historic RateRollover. Approval must be gained before allowing You to enterHistoric Rate Rollovers.If We agree to a Historic Rate Rollover, We will adjust theexisting Exchange Rate to reflect the new Value Date and thensend You a new Confirmation.If We do not approve an extension, an option may be for Youto cancel the Foreign Exchange Contract. Refer to Section 2.15Cancellations for further information about cancelling ForeignExchange Contracts.2.14 PRE-DELIVERIESAfter entering into a Foreign Exchange Contract, You maywish to bring forward the Value Date. This is known as a Predelivery. We may agree to Pre-deliver a Foreign ExchangeContract in part or in full.If You do pre-deliver a Foreign Exchange Contract, We willadjust the Exchange Rate applicable to that transactionto reflect the new Value Date. We will then send You a newConfirmation.2.15 CANCELLATIONSYou can ask Us to cancel a Foreign Exchange Contract at anytime up to and including the Value Date. Cancellation mayresult in a profit or loss to You, depending on the ExchangeRate of the existing Foreign Exchange Contract and theExchange Rate We quote to cancel that contract. You maysuffer a loss as a result of a movement in the relevantunderlying foreign exchange market. These details will be setout in a Confirmation.

2.16 MARKET ORDERS2.17 SETTLEMENTSSubject to meeting suitability criteria, You may be eligibleto place a Market Order to enter into a Foreign ExchangeContract or series of Foreign Exchange Contracts. A MarketOrder details the amount of currency to buy or sell againstanother currency when a specific Exchange Rate is achieved(the Market Order Exchange Rate).When You enter into a Foreign Exchange Contract, You agreeto make a physical payment of one currency to Us in exchangefor another currency at an agreed Exchange Rate and on anagreed Value Date. You must ensure that You have sufficientcleared funds in Your BOQ Bank Account in order to settle thetransaction.Your Market Order Exchange Rate is the Exchange Rate atwhich We fill Your Market Order and reflects the InterbankExchange Rate adjusted by a margin as determined bythe Bank. For Your Market Order to be filled, the InterbankExchange Rate must reach Your Market Order Exchange Rate.Further details about the payment options available onsettlement of a Foreign Exchange Contract are set out in theMaster Agreement or Financial Markets Dealing Authority.The benefit of a Market Order is that it is monitored on a 24hour basis during official FX Market Hours. If Your MarketOrder is filled We will send You a Confirmation of Your ForeignExchange Contract at the earliest possible time.There may be additional fees payable by You, depending onthe manner in which settlement payments are effected,including Telegraphic Transfer fees. These fees are set out inthe Schedule of Fees and Charges found in Part 6 of this PDS.A Market Order can be placed with Us for a specified period oftime or be good until cancelled (GTC). It is important that Youare aware and keep a record of any open Market Orders Youhave with us.If Your Market Order Exchange Rate has not been reached,You are free to amend or cancel the Market Order at any timeby providing Us with further instruction. We will confirm withYou any amendment or cancellation instruction You haveprovided for it to take effect.If the Market Order Exchange Rate is reached, and YourMarket Order is filled, You will be obliged to settle the ForeignExchange Contract in accordance to the documentation Youhave signed.You will not be able to cancel or amend a Market Order once ithas been filled even if We have not yet issued a Confirmationof the Foreign Exchange Contract.We will not guarantee to fill Your Market Order even if thedesired Interbank Exchange Rate is traded due to a numberof factors. These include but are not limited to the following: FX Market volatility; FX Market liquidity; Amount of Your Market Order; and Incorrect price data.We will always use best endeavours acting in good faith to fillYour Market Order.BOQB FOREIGN CURRENCY FACILITIES   5

2.18 EXAMPLES OF FOREIGN EXCHANGE CONTRACTSThis section provides some examples of the various Foreign Exchange Contracts. These examples are for illustrative purposes only asthe actual Exchange Rate will vary depending on the terms of the particular Foreign Exchange Contract, as well as the factors listed inSection 2.8 Exchange Rates for Foreign Exchange Contracts.2.18.1 EXAMPLE 1:You are required to pay USD 100,000 to an offshore supplier in two Business Days’ time. In order to make this payment, You will berequired to sell AUD and buy USD.You enter into a Foreign Exchange Spot Contract with the Bank today in order to fix the Spot Rate to sell AUD and buy USD 100,000on the Value Date. The Bank quotes You a Spot Rate of AUD/USD 0.7500. You agree to the Spot Rate and a Foreign Exchange SpotContract is entered into. The details of the transaction are set out in a Confirmation.The AUD equivalent is calculated by dividing the USD amount by the Spot Rate:USD 100,000 / 0.7500 AUD 133, 333.33Accordingly, on the Value Date, You must buy USD 100,000 from the Bank in exchange for AUD 133, 333.33Possible outcome:If, after entering into the Foreign Exchange Spot Contract, the AUD/USD Spot Rate moved higher to 0.7545: USD 100,000 @ 0.7500(contracted rate) AUD 133,333.33USD 100, 000 @ 0.7545 (current rate at Value Date) AUD 132,538.10 Disadvantage of having a contracted rate AUD 795.23If, after entering into the Foreign Exchange Spot Contract, the AUD/USD Spot Rate moved lower to 0.7460: USD 100,000 @ 0.7500(contracted rate) AUD 133.333.33USD 100,000 @ 0.7460 (current rate at Value Date) AUD 134,048.25 Advantage of having a contracted rate AUD 714.922.18.2 EXAMPLE 2:You need to pay NZD 20,000 to supplier in two months. In order to make this payment, You will be required to sell AUD and buy NZD.You enter a Forward Exchange Contract with the Bank in order to fix the Exchange Rate when You sell AUD and buy NZD 20,000 on theValue Date. We will calculate the Exchange Rate based on the relevant Spot Rate and a Forward Point adjustment based on the interestrate differential between AUD and NZD for the two month period between the transaction date and the Value Date as follows:Current BOQ AUD/NZD Spot Rate 1.0650Forward Point adjustment –0.0020Exchange Rate 1.0630If You accept the Exchange Rate, You buy NZD 20,000 in two months’ time in exchange for AUD 18,814.67 (NZD 20,000/1.0630).2.18.3 EXAMPLE 3:You need to pay for raw materials from overseas valued at USD 100,000 in two weeks’ time (the Near Value Date) but You will alsobe receiving USD from one of Your customers in one months’ time (the Far Value Date). Rather than entering into separate ForeignExchange Contracts at different times, You arrange a Foreign Exchange Swap Contract.The Spot Rate is used to calculate the Exchange Rate for both the Near Value Date and the Far Value Date, therefore eliminating therisk of adverse Exchange Rate fluctuations that may occur if separate transactions were undertaken at different times.The Exchange Rate for the Near Value Date is quoted at 0.7550 and the Exchange Rate for the Far Value Date is quoted at 0.7525On the Near Value Date, You buy USD 100,000 in exchange for AUD 132,450.33(USD 100, 000 /0.7550). On the Far Value Date, You sell USD 100,000 in exchange for AUD 132,890.36 (USD 100,000 / 0.7525).6   BOQB FOREIGN CURRENCY FACILITIES

2.18.4 EXAMPLE 4:Historic Rate Rollovers also involve additional documentation which You will be required to sign before We will agree to extend YourForeign Exchange Contract. These processes and documentation can be discussed with the Financial Markets team.You have an existing AUD/GBP Foreign Exchange Contract for You to buy GBP 100,000 at the contract rate of 0.5950 for value todayin exchange for AUD 168,067.22.For commercial reasons, You decide to extend the Value Date by one month by entering into a Historic Rate Rollover.We allow the Historic Rate Rollover and calculate a new Forward Point adjusted Exchange Rate with a Value Date in one months’ timeas follows:Existing AUD/GBP ExchangeRate 0.5950Forward Point adjustment –0.0015New Exchange Rate 0.5935In this example, You buy GBP 100,000 in exchange for AUD 168,492 in one months’ time.2.19 IMPORTANT INFORMATION ABOUT FOREIGNEXCHANGE CONTRACTS2.19.1 Significant risksRisk factors may lead to unfavourable changes in the financialoutcomes of Foreign Exchange Contracts. You are solelyresponsible for monitoring the risks associated with YourForeign Exchange Contracts.2.19.2 Market riskCurrency markets and Exchange Rates fluctuate and aresubject to a range of factors including general economicconditions and market sentiment. The value of any particularForeign Exchange Contract will change as a result of amovement in the relevant underlying foreign exchangemarket, and You may suffer a loss if the market moves areunfavourable.If You enter into a Historic Rate Rollover or Pre-deliver aForeign Exchange Contract, there is a risk that the ExchangeRate on that contract will be altered in a way which resultsin a loss to You. This risk is further outlined in Section 2.13Historical Rate Rolls and Section 2.14 Pre-deliveries.Similarly, if You chose to cancel a Foreign Exchange Contract,there is a risk that You will suffer a loss. This risk is furtherexplained in Section 2.15 Cancellations.2.19.3 Credit riskIf You are unable to settle a Foreign Exchange Contract on theValue Date, or the Collateral You have provided to support anycredit approval for any Foreign Exchange Contract becomesinsufficient to meet the Banks’ credit requirements, the Bankmay have the right to cancel the transaction at any time. Thecancellation of the transaction may result in a significant costto You. This will depend on the Mark to Market valuation of thetransaction at that time.2.19.4 Counterparty riskIn entering into a Foreign Exchange Contract, You will besubject to counterparty risk as a result of that transaction notbeing able to be assigned (without Our consent) or traded on aliquid market. You are therefore reliant on the Bank being ableto meet its obligations to You under the terms of a ForeignExchange Contract.2.19.5 Operational risksYou are reliant on the ability of the Bank to price andsettle Your Foreign Exchange Contracts in a timely andaccurate manner. The Bank, in turn, is reliant on its owninternal processes and external service providers, includingcommunication and computer networks. Disruptions in theseprocesses may lead to delays in the execution or settlement ofa Foreign Exchange Contract and may result in unfavourableoutcomes.2.19.6 Legal risksLegal, tax or other regulatory changes could occur during theterm of a Foreign Exchange Contract, which may adverselyaffect the validity or terms of that transaction.2.19.7 Other risksThe risks described in this section do not include all of therisks involved in entering into Foreign Exchange Contracts.Before entering into a Foreign Exchange Contract, You shouldensure that it is suitable for You and Your particular needs. Youshould seek independent advice before entering into a ForeignExchange Contract.BOQB FOREIGN CURRENCY FACILITIES   7

3. FOREIGN CURRENCY ACCOUNTSAND DEPOSITSForeign Currency Accounts and Deposits are designed to meetthe needs of customers who have an ongoing need to hold fundsin a particular foreign currency. Funds are accessible either atcall, or can be invested for a fixed term.3.1WHAT IS A FOREIGN CURRENCY DEPOSIT?A Foreign Currency Deposit is a fixed term Accountdenominated in a foreign currency. Like Foreign CurrencyAccounts, multiple Foreign Currency Deposits can be openedif required. A minimum balance of the foreign currencyequivalent of AUD 100,000 applies to all Foreign CurrencyDeposits.3.33.4While Foreign Currency Accounts are viewable on theBOQ Internet Banking Platform and Mobile BankingApplication, transactions can only be made by contactingthe Financial Markets team or via an electronic platform(such as BOQ SmartFX) if eligible. Foreign CurrencyDeposits are not accessible on BOQ’s Internet BankingPlatform or Mobile Banking Application. You are unable to make a cash deposit into Your ForeignCurrency Account in foreign cash or Australian Dollars. You are unable to make cash withdrawals from YourForeign Currency Account in foreign cash or AustralianDollars. No cheque issuing facilities are available for Your ForeignCurrency Account. You are reliant on Us being able to meet Our obligations toYou under the terms of the Foreign Currency Account orDeposit. We can operate on Your Account to pay ourselvesoutstanding fees payable by You to Us and in certaincircumstances We can combine the balance of two ormore of Your Accounts, even if the Accounts are held injoint names in different currencies.WHAT IS A FOREIGN CURRENCY ACCOUNT?A Foreign Currency Account is an at call account denominatedin a foreign currency. Multiple Foreign Currency Accountscan be opened if You need to hold funds in several differentcurrencies. There is no minimum balance for Foreign CurrencyAccounts.3.2 BENEFITS OF FOREIGN CURRENCY ACCOUNTSAND DEPOSITS INCLUDE: Holding funds in a foreign currency may reduce therequirement to convert funds into AUD, thus reducing thecosts associated with such conversions; Interest may be payable on Foreign Currency Accounts; Additional deposits can be made to a Foreign CurrencyAccount (but not a Foreign Currency Deposit); Once cleared, funds deposited into a Foreign CurrencyAccount are available at call; and The interest rate for a Foreign Currency Deposit is fixed,so You are not subject to interest rate changes during theterm of the deposit. If required under the Banking Code of Practice, wewill give you a statement of account at least every sixmonths. You can request statements be provided toyou more frequently, but there may be a fee for thesemore frequent statements. The statement shows thetransactions that have been made on your account sincethe last statement. Some transactions may not appearon the statement you receive because those transactionshave been credited or debited to the Account after thestatement was produced. Statements contain importantinformation about your Account.The terms and conditions of Foreign Currency Accountsand Foreign Currency Deposits are set out in the MasterAgreement or Financial Markets Dealing Authority. Thesedocuments are important in setting out Your and Ourobligations, payments, events of default, and other importantterms. We recommend that You read the documents carefullyand if necessary seek professional advice.3.5EARLY WITHDRAWALSForeign Currency Deposits are fixed term deposits andtherefore funds can generally not be accessed until the end ofthe term. If You wish to withdraw funds prior to the maturitydate (the end of the investment term), We may adjustthe interest rate on that Foreign Currency Deposit (BreakCost), which may result in Us making a deduction from thebalance of Your Foreign Currency Deposit at the time of thewithdrawal. A minimum of thirty-one (31) days’ notice mustbe given by You for a full or partial withdrawal of a ForeignCurrency Deposit prior to the maturity date, unless financialhardship applies as assessed and agreed to by Us.Any Break Cost will be calculated by Us, having regard to anumber of factors, including: The amount of Your Foreign Currency Deposit; The number and timing of future interest payments;RISKS OF A FOREIGN CURRENCY ACCOUNTAND DEPOSIT INCLUDE: The current interest rates for the relevant term; and The time to maturity. Exchange Rates can at times be volatile. Accordinglymovements in Exchange Rates may adversely affect theAUD value of Your Foreign Currency Account or Deposit.We will advise You of any Break Costs prior to You confirmingthat You wish to withdraw funds from Your Foreign CurrencyDeposit. Some foreign currencies have very low or negative interestrates. If You hold an Account in one of these currenciesYou may receive zero interest or incur an interest charge.8   BOQB FOREIGN CURRENCY FACILITIES

3.6INTEREST3.7.2Both Foreign Currency Accounts and Foreign CurrencyDeposits may earn interest. Interest rates are calculated by Usbased on a number of factors, including:You open a USD Foreign Currency Account and deposit USD 500,000 on the 1st of January. The Bank pays interest of0.6% per annum on Your Foreign Currency Account. Interest rates in wholesale foreign currency markets; The currency in which the Account is held; The Account balance;On 15 January, You deposit an additional USD 200,000 intoYour Foreign Currency Account. The interest credited toYour Foreign Currency Account on 1 February is calculated asfollows: The term of the investment (in relation to ForeignCurrency Deposits); and The Bank’s profit margin.Interest earned from 1 January to 14 January (inclusive): ((USD 500,000 / 360) x (0.6 / 100)) x 14 days USD 116.67Interest earned from 15 January to 31 January (inclusive): ((USD 700,000 / 360) x (0.6 / 100)) x 17 days USD 198.33It is important to be aware that some foreign currencies havevery low or negative interest rates. In some circumstances,You may receive zero interest or the Bank could even chargeYou interest on Your Foreign Currency Account or Deposit.This will be reflective of the Bank’s cost of funds for thosecurrencies.Interest on Foreign Currency Deposits will be paid at the endof the term.3.7ExampleAccordingly, the total interest payable for the month ofJanuary is USD 315.00 and will be credited to Your ForeignCurrency Account on 1 February.3.8JOINT ACCOUNTSThe interest rate for Foreign Currency Deposits is fixed atthe beginning of the term and You will not get the benefit ofany interest rate increases during the term of the deposit.Information on current interest rates is available on request.Generally, you can open a joint Account with other people. Youand the other joint holders must sign an “Account Authority”which says how the Account is to be operated. If you want tochange the way the Account is operated, you must complete anew account authority.HOW IS INTEREST CALCULATED?You (or any other joint holder) can tell us in writing that theAccount requires the signatures of all joint holders. If you do,we will

A currency Exchange Rate is the price at which one currency . can be bought or sold against another currency. Exchange . Rates are determined by Us taking into account a combination of the following factors: Interbank foreign exchange market rates; Interest rates in the relevant currencies;

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