A Guide For Journalists Who Report On Crime And Crime Victims

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A Guide forJournalistsWho ReportOn Crime AndCrime VictimsWritten By:Bonnie BucquerouxAnne SeymourPublished by: Justice Solutions, NPO with support fromOffice for Victims of Crime, Office of Justice ProgramsU.S. Department of Justice

A Guide for JournalistsWho Report on Crime and CrimeVictimsWritten By:Bonnie BucquerouxAnne SeymourDesigned and Developed:As part of a National Public Awareness and Education Campaign project conducted byJustice Solutions under a grant from the Office for Victims of Crime, Office of JusticePrograms at the U.S. Department of Justice.Published Online By:Justice Solutions, NPO at:www.mediacrimevictimguide.comSeptember 2009

About this GuideGUIDE DESCRIPTION AND DEVELOPMENTGuide DescriptionA Guide for Journalists Who Report on Crime and Crime Victims can help journalistsfulfill their unique role in helping people understand and work to improve the ways inwhich the United States deals with crime and victimization. This guide is also designedto provide the most current, complete, and specific information and advice on reportingon victims and witnesses, as well as their families and friends. In addition, it is intendedto explain the role of victim advocates and service providers and explore ways thatjournalists can work with them effectively to serve the needs of victims in the context ofpromoting public safety. This guide was written by Bonnie Bucqueroux with supportfrom Anne Seymour.Component of a Larger OVC Public Education ProjectThe A Guide for Journalists Who Report on Crime and Crime Victims was designed anddeveloped as part of a larger National Public Awareness and Education Campaignproject conducted by Justice Solutions under a grant from the Office for Victims ofCrime, Office of Justice Programs at the U.S. Department of Justice. Major products ofthe multi-year project included; a comprehensive National Crime Victims’ Rights WeekGuide, ml, Mini Kits for DomesticViolence and Homicide commemorative weeks, Check-lists for 12 Professionshttp://www.victimtips4professions.com, and a National Public Service Announcementcampaign - come.html. The projectalso sponsored a national summit of victim service professionals with interest andexpertise regarding public education and awareness of crime victim-related issues.One Guide in a SeriesThis guide (A Guide for Journalists Who Report on Crime and Crime Victims), is one ofa series of guides created under the National Public Awareness and EducationCampaign project to educate service providers, journalists, allied professionals andcrime victims themselves around issues concerning news coverage of crime with afocus on coverage of crime victims.The second in the series entitled: A News Media Guide for Victim Service Providers isalso available online at: http://www.victimprovidersmediaguide.com.Use of this GuideThis guide is designed and written to be multifunctional. It can be used by journalists

and media professionals as a reference to guide them in their interaction with victims.Beyond self-education, this guide can also serve as the basis for the development ofcustomized curriculum for training on organization-wide basis. Such customizedcurricula can also be used in the context of larger educational venues such as; schoolsof journalism, training conferences, and other continuing education environments.Linking to This Web SiteResponsible website owners are welcomed and encouraged to include links to thiswebsite and publication on their own website in keeping with the authors and sponsorsintent to reach as broad an audience as possible.CopyrightJustice Solutions encourages other responsible organizations agencies and individualsto reproduce and or distribute, this Guidebook, and/or link to this publication web site fornon-profit purposes. Any reproductions in whole or in part must include the followingdisclaimer:[Insert your name, the name of your organization or agency] gratefully acknowledgesthe Office for Victims of Crime, Office of Justice Programs, U.S. Department of Justice,for allowing us to reproduce, in part or in whole, the publication entitled “A Guide forJournalists Who Report on Crime and Crime Victims”. This Guide Book was originallywritten and distributed by Justice Solutions, NPO supported by Grant no. 2002-VF-GXK013 awarded to Justice Solutions by the Office for Victims of Crime, Office of JusticePrograms, U.S. Department of Justice. The opinions, findings, and conclusions orrecommendations expressed in this Guidebook are those of the contributors and do notnecessarily represent the official position or policies of the U.S. Department of Justice.”How to Cite this GuideBased on the Chicago Manual of Style, for most purposes, this Guide should be cited asfollows:Bonnie Bucqueroux and Anne Seymour, A Guide for Journalists Who Report on Crimeand Crime Victims, (Washington D.C., Justice Solutions NPO, 2009),http://www.mediacrimevictimguide.html (accessed [DATE]).AUTHORSBonnie BucquerouxBonnie Bucqueroux recently retired as coordinator of the Victims and the MediaProgram at Michigan State University. The program seeks to educate journalists oftoday and tomorrow about how to interview victims of violence and catastrophe withoutre-victimizing them. She was previously the executive director of Crime Victims for a

Just Society and the Michigan Victim Alliance, as well as associate director of theNational Center for Community Policing.Anne SeymourAnne Seymour is a Consultant to the Washington, D.C.-based nonprofit organizationJustice Solutions. She is also the editor of The Crime Victims Report, a nationaljournal/newsletter for victim service providers and allied professionals. Her expertise isin criminal and juvenile justice, victimology and crime victim services, media and publicrelations, research and program evaluation.Seymour has 25 years experience as a national victim advocate. Beginning in 1984,she was the Director of Public Affairs for the National Office of Mothers Against DrunkDriving, where she coordinated the successful national media and public awarenesscampaign that resulted in the passage of the National Minimum Drinking Age Act of1984. In 1985, she co-founded the National Victim Center (now the National Center forVictims of Crime) in Fort Worth, Texas, where she served as Director ofCommunications and Resource Development until 1993.Seymour has written extensively about issues relevant to the news media's coverage ofcrime and victimization. She is the co-author of the OVC publications, A News MediaGuide for Victim Service Providers and A Guide for Journalists Who Report on Crimeand Crime Victims to be published in 2008. She wrote the Victims' Rights and the Mediabrochure, the Crime Victims and the Media handbook, and the Media Relationshandbook for non-profit victim service organizations, along with the “News Media’sCoverage of Crime” chapters for the Office for Victims of Crime (OVC) “National Agendafor Crime Victims” and the National Victim Assistance Academy training text.Seymour developed the concept of the National Crime Victims’ Rights Week ResourceGuide in 1986, and co-authored 20 Guides through 2006. She coordinated the nationalmedia strategy for the release of “Rape in America: A Report to the Nation” in 1992,which today remains the most successful media blitz for a single event in the history ofthe field of victim assistance.Seymour was instrumental in developing OVC’s award-winning “News Media Coverageof Crime and Victimization” videotape in 1999. Following the terrorist acts of September11, 2001, she was the principal author of a guide on how to deal with the news mediafor victims and survivors of this tragedy. From 2001 to the present, she has served asProject Manager for the OVC “National Public Awareness and Education Campaign”project.Seymour has also lectured on these issues to most major professional journalismassociations, including Delta Sigma Chi, American Press Institute, InternationalAssociation of Newspaper Ombudsmen, and the Associated Press Managing Editors

Association. In addition, she has personally advocated for crime victims in several highprofile criminal cases.Seymour is a member of the Board of Directors of the National Victims’ ConstitutionalAmendment Network; Secretary/Treasurer of the International Association of Reentry;immediate past-Chair of the American Correctional Association Victims & RestorativeJustice Committee; past Chair and current member of the American Probation andParole Association Victim Issues Committee; Founding and Core Faculty Member of theNational Victim Assistance Academy; a senior consultant to the National ViolenceAgainst Women Prevention Research Center; principal consultant to the Center for SexOffender Management and a member of its National Working Group; training consultantto the National Council of Juvenile and Family Court Judges; and a member of thefaculty of both the National Judicial College and National College of District Attorneys.She has received numerous honors for her work with crime victims, including the 2007“Ed Stout Memorial Award for Outstanding Victim Advocacy” from the U.S.Congressional Victims’ Rights Caucus, and the1992 Outstanding Service to CrimeVictims Award from President Bush.ACKNOWLEDGEMENTSThe authors would like to gratefully acknowledge the following people, without whosegenerous efforts, this Guide would not have been possible.Project Staff:Diane Alexander, Proof Editor—For her tireless, meticulous efforts to polish and perfectthe hundreds of pages of this publication and for her follow-up research to fill the holesand tie up the loose strings. Special thanks also for attending to the thousands of detailsas the publication and project coordinator.Kerry Naughton, Research Specialist and Proofer—For conducting the initial researchthat helped form the foundation on which this publication was built and for the manyhours spent proof reading the final manuscript.Cheryl Guidry Tyiska, ProoferTrudy Gregorie, Senior Project AdvisorDavid Beatty, Project Director

Office for Victims of Crime Staff:Maria Acker, Grant Monitor—For her unflagging support, insightful guidance, andvaluable oversight throughout the long, and sometimes arduous, drafting, review anddevelopment process.Bill Brantley, Initial Grant Monitor—For his support and guidance of the originalconcept and blue-print upon which this publication was based.John Gillis, Director of OVC—For sharing the vision of both the publication and thelarger project of which it was a part, and for lending the resources and support thatmade it all possible.Carolyn Hightower, Deputy Director—For encouraging the authors to undertake theproject and this publication and for championing it throughout her tenure.Joye Frost, Director, Program Development and Dissemination Division—For hersupport and help in shepherding the publication and the project through the review andapproval process. Also, for serving as the Interim Grant Monitor during the project.Web Site Development StaffCindy Conrads, Web Design and Development—Special thanks for the hundreds ofvolunteer hours she contributed to the design and develop of the Web site that madepublication of this Guide possible.Jennifer Conrads, Photo Editor and Photographer—For contributing originalphotographs and for the identification, selection and editing of all photo imagesthroughout the publication.David Beatty, Web Design and Editing.WEB SITEFunctional Design of the Web site: This web site was designed for the primarypurpose of electronically publishing this Guide. Its structure and format were chosen tomaximize reader accessibility and ease of use. Its two-fold design also allows readers touse this “e-publication” as a dynamic reference guide through the universally linkednavigation that allows access to the entire document regardless of the users chosenentry point. (see, for example, the “Button Bar” in the left margin of each page). TheGuide incorporates numerous internal cross-linked references that permit users toeasily locate related information, concepts, and references.

In addition, the Guide can also be read in a traditional page-by-page, cover-to-coverfashion by beginning on the first page of the “Preface” and then simply clicking the “NextPage” button that appears at the bottom of each page.Search Functions: The website includes several tools that allow users to search forkey words within the page being viewed, or across the entire web site (see the “Search”button on the button bar at the top of each page).Hardcopy Reproduction: The publication web site also incorporates two print optionsthat allow users to print a single page or the entire publication (see the “Print” button onthe button bar at the top of the page.CONTACTSAuthors: For questions or comments regarding the content of this Guide please contactthe authors through their publication e-mail address as follows:Bonnie Bucqueroux: bbucqueroux@mediacrimevictimguide.comAnne Seymour: aseymour@victimprovidersmediaguide.comProject: For questions or comments regarding the project that sponsored thepublication of this Guide contact the Project Director,David Beatty: dbeatty@mediacrimevictimguide.comWeb site: For question, comments, or technical issues regarding this web site, contactthe Designer and Webmaster:Webmaster: webmaster@mediacrimevictimguide.comDISCLAIMERThis document was prepared by Justice Solutions under grant number 2002-VF-GXK013, awarded by the Office for Victims of Crime, Office of Justice Programs, U.S.Department of Justice. The opinions, findings, conclusions, and recommendationsexpressed in this document are those of the author(s) and do not necessarily representthe official position or policies of the U.S. Department of Justice.

GUIDETable of ContentsVictim Media Advocacy:How to Facilitate Sensitive and Respectful Treatment of Crime VictimsPreface .11. Introduction .a. Impact and Influence of News Media Reporting .b. Issues, Tips, Techniques, Guidelines, Concerns, and Best Practices 2222. Breaking News Stories .a. Asking for the Interview .b. Dealing with Logistics .c. Conducting the Interview 56783. Covering Specific Victim Populations a. Homicide b. Sexual Assault and Rape c. Domestic Violence d. Drunk Driving .e. Vulnerable Populations (Children/Elderly) 1212131414144. Other Considerations .a. Rookies covering crime and breaking news .b. Photographers and videographers have special responsibilities .c. Editors can introduce problems d. “Pack Journalism” puts pressure on victims .e. News values can conflict with victim priorities .f. Improving cultural competency g. Anyone can cover anything .h. Is it time to reconsider sharing stories prior to publication .i. A focus on the perpetrator .j. Lack of opportunities to hold reporters and editors accountable 15151515161617171818185. Guidelines for Feature Stories .a Requesting a story .b. Anniversary stories c. Continuing mystery d. Personal Profile .e. The journalist as betrayer .f. The accountability of the freelancingg. An appropriate role for experts .h. Identifying reliable experts i. The “poster child” problem 20202022222223232324

6. Special Challenges in Reporting a. Victims should expect multimedia coverage .b. There are no more local-only stories c. Print reporters shooting video need training on victim issues d. Citizen journalists need information on victim issues e. Online articles and mistakes can live forever f. News organizations need victim input in decisions on citizen comments .252525262626267. High Impact Stories 288. Working With Service Providers .a. Victim Advocates b. Victim Service Providers c. Citizen Volunteers .d. Provider and Media Advisory Panels .e. Offer Tours of the Newsroom 2929293030319. Creating Ethics Policies .3210. Victims’ Right to Privacy a. Intrusion b. Cameras in the Courtroom c. Private Facts d. False Light 333435363711. Self Care for Journalists a. Spend the time you need to process your thoughts and feelings .b. Take mini-breaks whenever possible .c. Derive confidence from your skills and experience d. Learn about trauma .e. Turn to supportive peers .f. Turn to family and friends g. Explore opportunities for spiritual and creative expression h. Take care of your body .i. Seek help sooner rather than later .3939404040404040414112. Resources and Promising Practices .a. Resources .b. Promising Practices .42424213. Glossary 48

1PrefaceVictim advocates and the news media share a common goal of educating the Americanpublic about crime and victimization and its impact on individuals and communities.Reliable and trusting relationships between victim service providers and the media canhelp reach this goal and ensure that crime victims and survivors are treated with dignityand respect by the news media.Victim assistance organizations and the news media often rely on “the power of thepersonal story” of crime victims and survivors to relay the often devastating impact thatcrime has on their lives. When crime victims are provided with guidance and resourcesto help them speak out, they become passionate, articulate spokespersons to addressvictims’ needs, rights, and concerns.There are two components to this series:A Media Guide for Victim Service Providers features two sections. Section 1addresses how victim advocates can facilitate sensitive and respectful treatment ofcrime victims by the news media, effectively advocate for victims in the media, andserve as their liaisons to media professionals. Section 2 is designed to help victimassistance organizations build positive relations with the news media. This guide iscoauthored by Anne Seymour and Bonnie Bucqueroux. Click here to view the MediaGuide for Victim Service Providers.A Guide for Journalists Who Report on Crime and Crime Victims can helpjournalists fulfill their unique role in helping people understand and work to improve theways in which the United States deals with crime and victimization. This guide is alsodesigned to provide the most current, complete, and specific information and advice onreporting on victims and witnesses, as well as their families and friends. In addition, it isintended to explain the role of victim advocates and service providers and explore waysthat journalists can work with them effectively to serve the needs of victims in thecontext of promoting public safety.These resources are a component of the National Victim and Public Awareness Projectsponsored by Justice Solutions with support from the Office for Victims of Crime, Officeof Justice Programs, U.S. Department of Justice. Justice Solutions is a nationalnonprofit organization dedicated to enhancing rights, resources, and respect for victimsand communities affected by crime.This document was prepared by Justice Solutions under grant number 2002-VF-GX-K013,awarded by the Office for Victims of Crime, Office of Justice Programs, U.S. Departmentof Justice. The opinions, findings, conclusions, and recommendations expressed in thisdocument are those of the author(s) and do not necessarily represent the official positionor policies of the U.S. Department of Justice.Printed from “A Guide for Journalist Who Report on Crime and Crime Victim,” published by Justice Solutions, 2009. For thecomplete text of this guide, go to: http://www.mediacrimevictimguide.com.

2A Guide for JournalistsWho Report on Crime and Crime Victims1. IntroductionThe Impact and Influence of News Media Reporting on Crime and VictimizationNews media—newspapers, television, magazines, and online newsWeb sites—have an enormous impact on how Americans view crimeand victimization in the United States. It is important for journalists tounderstand the unique role the media play and the impact they have on: Crime victims. Victims and their families and friends often find themselvesthe subject of media coverage, regardless of whether they agree toparticipate directly. An important challenge for news media is to report oncrime victims in trauma without re-victimizing them. Important as well is thatvictims who want to tell their stories have the opportunity to do so, fully andcompletely, while those who do not wish to speak have that right respected,with the assurance that they will still receive fair treatment. Giving victims achance to tell their stories can help in their recovery. Criminal and juvenile justice systems. These public systems rely on citizenunderstanding, engagement, and support. At the same time, many peoplehave little firsthand knowledge of how they operate. Local media in particularhave a responsibility to explain how these systems work, whether they areaccomplishing their goals and how well they promote public safety, whilerespecting the needs of victims and witnesses. The American public and public policy. Most people are fortunate that theynever become crime victims or have direct contact with the criminal andjuvenile justice systems. So journalism plays an important role in educatingthe community about public policy issues that affect public safety. Newsorganizations play a crucial role in providing voters and taxpayers accurate,fair, balanced, and complete coverage of the government’s response to crimeand victimization, so that they can make informed choices.Issues, Tips, Techniques, Guidelines, Concerns, andBest PracticesThe U.S. Department of Justice’s Office for Victims of Crimehas produced this guide to help journalists fulfill their uniquerole in helping people understand and work to improve theways in which the United States deals with crime andPrinted from “A Guide for Journalist Who Report on Crime and Crime Victim,” published by Justice Solutions, 2009.For the complete text of this guide, go to: http://www.mediacrimevictimguide.com.

3victimization. This guide is also designed to provide the most current, complete, andspecific information and advice on reporting on victims and witnesses, as well as theirfamilies and friends. In addition, it is intended to explain the role of victim advocates andservice providers and explore ways that journalists can work with them effectively toserve the needs of victims in the context of promoting public safety.Victims are clearly affected by the way that the media report on crime and victimization.Individual victims who become the subject of crime reporting that includes coverage ofvictims of crime tend to fall into three broad categories, each with its own dynamic andconcerns:Act I: Breaking News—The reporters who coverbreaking news, whether for print or broadcast, areunder pressure to gather accurate informationunder deadline from a number of different sources.In many cases, the crime has just occurred andvictims and witnesses are literally in shock, tryingto assimilate what has just happened to them.Other stories that reporters often seek comments from victims includebreaking news that occurs during trials, especially when verdicts areannounced. Although the main focus is often on the perpetrator, victims andtheir family and friends may also be asked for interviews when convicteddefendants are considered for probation or parole, when they are released,when they are executed, and when they escape from jail or prison. Act II: Feature Stories—Victims can be asked for interviews for followupfeatures and profiles. For these stories, newspaper, magazine, broadcast,and online reporters want facts but they also want to capture the victim’sfeelings, emotions, and opinions, as well as details about the interviewsubject’s appearance, expressions, and environment. Many features areanniversary stories, such as the first-, five-, and 10-year stories of the victimsof the bombing of the Murrah Federal Building in Oklahoma City. There arealso continuing mysteries, such as unresolved disappearances and cases inwhich the perpetrator has not been identified or caught. In most cases, thereporter has more time to prepare for and conduct the interview than whenreporting breaking news. Act III: High-Impact Stories—These storiesgo beyond traditional crime coverage toexplore the social, political, economic, orcultural impact of crime and victimization, orthey strive to give victims a voice. These arethe exceptional stories that break the mold,making readers and viewers pause to reflecton the reality and impact of crime andPrinted from “A Guide for Journalist Who Report on Crime and Crime Victim,” published by Justice Solutions, 2009.For the complete text of this guide, go to: http://www.mediacrimevictimguide.com.

4victimization in our culture. Such stories are often “enterprise” stories, whichmeans they involve significant planning by a team of reporters and editors.They are often longer stories and many times they run as a series. For Act IIIstories, victims are often asked to give lengthy interviews or multipleinterviews over time.Each “act” of crime coverage poses a different set of challenges for victims, theirfamilies and friends, and the victim advocates and service providers who work withthem—and for the reporters, photographers, videographers, and editors who coverthem. The following offers information, insights, and tips that reporters need to deal withthe opportunities and constraints for each of the three acts of crime coverage.Printed from “A Guide for Journalist Who Report on Crime and Crime Victim,” published by Justice Solutions, 2009.For the complete text of this guide, go to: http://www.mediacrimevictimguide.com.

5A Guide for JournalistsWho Report on Crime and Crime Victims2. Breaking News StoriesReporter Guidelines for Act I (Breaking News) StoriesMost of the complaints from victims about reporters involve Act I/breaking news stories.Reporters are rushing to meet deadlines and struggling to get the facts of a story thatmay still be unfolding. Victims are often still in shock, unaware of the pitfalls of speakingand staying silent. Unless journalists exercise special care, the situation can becomethe proverbial recipe for disaster.Reporters need to understand the specific challengesthat victims face in being the subject of an Act I story.While individuals vary in their response to trauma, only ahandful of victims are likely to be both composedenough and eager to speak to the media immediatelyafter being victimized. Victims often need time to recoverfrom the initial shock of what has happened to thembefore they can accurately and fully report the facts andtheir feelings about them to others. The physical andemotional shock of victimization can literally leavevictims “speechless” when trauma disrupts the normalblood flow to the speech centers of the brain.Reporters also need to understand that trauma inflicts a toll even when there is nophysical injury. In the case of intimate crimes such as sexual assault, rape, anddomestic violence, the resulting trauma is often complicated and amplified by numerousfactors, ranging from the fear of being named in news accounts to the potential for selfblame to concerns about the stigma still associated with such crimes.With those realities in mind, reporters need to approach victims appropriately andsensitively. News organizations often worry that raising victim concerns with theirreporters and editors will make them less effective because they will hesitate or pullback from approaching and reporting on victims in trauma. The reality, however, is thatreporters and editors who understand the dynamics of victimization and trauma getbetter stories because more victims will talk with them and talk openly.Reporters should learn as much as they can about traumatic stress and its impact onthe victims whom they interview, as well as on themselves (see “What Journalists CanDo To Take Care of Themselves” in this Section). Increased awareness about theimmediate-, short- and long-term impact of trauma will improve reporters’ sensitivity,Printed from “A Guide for Journalist Who Report on Crime and Crime Victim,” published by Justice Solutions, 2009.For the complete text of this guide, go to: http://www.mediacrimevictimguide.com.

6interviewing skills, and their ability to address the vicarious trauma that often resultsfrom ongoing exposure to traumatic events.Asking for the interview. For reporters under deadline, thefirst challenge is to persuade victims to talk to them. Thechallenge is even greater for television reporters because theywant visuals for their stories and victims can be intimidated bythe equipment, or they may not want others to see them in theircurrent condition. To be ethical and effective in securing aninterview, reporters

disclaimer: [Insert your name, the name of your organization or agency] gratefully acknowledges the Office for Victims of Crime, Office of Justice Programs, U.S. Department of Justice, for allowing us to reproduce, in part or in whole, the publication entitled "A Guide for Journalists Who Report on Crime and Crime Victims".

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