Violence Against Women, DomesticAbuse and Sexual Violence (VAWDASV)Statutory Guidance for theCommissioning of VAWDASVServices in WalesMay 2019
OverviewThis guidance supports the national, regional and local commissioning of evidencebased and integrated interventions by both specialist and non-specialist VAWDASVservices to meet the purpose of the Violence against Women, Domestic Abuse andSexual Violence (Wales) Act 2015 (‘the Act’).The aim of this guidance is to promote high quality collaborative commissioningthat delivers more consistent and effective services to prevent VAWDASV andprotect and support victims of VAWDASV across Wales. This guidance appliesto the commissioning of both specialist and non-specialist VAWDASV services,whether commissioned from the public, third or private sectors.Further informationViolence against Women, Domestic Abuse and Sexual Violence TeamCommunities DivisionWelsh GovernmentMerthyr Tydfil OfficeRhydycarMerthyr TydfilCF48 1UZe-mail: VAWDASV@gov.walesMae’r ddogfen yma hefyd ar gael yn Gymraeg.This document is also available in Welsh. Crown copyright 2019WG37128Digital ISBN 978-1-78964-757-0
ContentsPart 1 About this Guidance . 51.1Aim .51.2Status .61.3Violence against Women, Domestic Abuse and Sexual Violence (Wales) Act 2015 7Part 2 What this Guidance Covers . 82.1Introduction .82.2Scope .82.3Regional and collaborative approach .82.4Commissioning . 112.5Survivor Engagement . 122.6Third Sector . 132.7VAWDASV Specialist Services . 132.8Perpetrator Services . 152.9Principles for Commissioning . 152.10Commissioning through procurement and grant funding . 17Part 3 Regional Commissioning. 193.1Purpose and Strategic Aims of Region. 193.2Membership, Roles and Values of Region . 193.3Governance . 20Part 4 The Commissioning Cycle . 214.1Outcome Based Commissioning Approach . 214.2Service User Involvement . 214.3Considerations for the Commissioning Cycle . 224.4Using Data. 224.5Gap Analysis . 224.6Welsh Language requirements. 224.7Producing the Commissioning Strategy . 234.8Third Sector and Community Organisations . 234.9Managing Service Balance . 244.10Outcomes Focussed Commissioning for Services . 244.11Principles of Co-Production . 254.12Monitoring and Evaluation . 27
4.13Performance Evaluation. 274.14Review of the Market . 274.15Horizon scanning. 27Annex 1 . 29Legislation, Policies and Strategies . 29Glossary . 34Page 4 of 35
Part 1 About this Guidance1.1AimThe aim of this guidance is to promote high quality collaborative commissioning thatdelivers more consistent and effective services to prevent Violence against Women,Domestic Abuse and Sexual Violence (VAWDASV) and protect and support victimsof VAWDASV across Wales. This guidance applies to the commissioning of bothspecialist and non-specialist VAWDASV services, whether commissioned from thepublic, third or private sectors.This guidance supports the national, regional and local commissioning of evidencebased and integrated interventions by both specialist and non-specialist VAWDASVservices to meet the purpose of the Violence against Women, Domestic Abuse andSexual Violence (Wales) Act 2015 (‘the Act’).The commissioned services should ensure victims and survivors – whether adults orchildren – receive the protection and support they need. The guidance encouragesagencies to recognise that VAWDASV prevention is everyone’s business and towork together to provide an effective commissioning and delivery framework that willensure the well-being of those affected by violence and abuse, hold perpetratorsaccountable for their behaviour and contribute to the prevention of VAWDASV inlocal communities.This document is therefore intended for use by: current and future service commissioners at national, regional and local levels; providers of services, statutory or non-statutory, specialist and non-specialist; all relevant authorities as set out in the Act, together with responsible authoritiesas defined by the Crime and Disorder Act 1998; those with an interest in providing funding for VAWDASV and related serviceswithin Wales.Page 5 of 35
1.2StatusThis guidance is relevant to all commissioning of services because VAWDASVissues cut across so many areas. The guidance applies to the commissioning ofVAWDASV and related services by relevant authorities under the Act. Relevantauthorities are defined as local authorities, local health boards, fire and rescueauthorities and NHS Trusts, and to that extent the guidance will become statutoryfrom 1 April 2019 and issued under section 15 of that Act (‘power to issue statutoryguidance’).Commissioning VAWDAV services cannot stand in isolation of other commissionedservices. In order to achieve a joined-up and collaborative approach, this guidanceis intended to assist the commissioning of any other related services bycommissioners from relevant authorities, Welsh and UK Government departmentsand the criminal justice system working to achieve the purposes of the Act; to thatextent it is issued under section 60 of the Government of Wales Act 2006.Examples of cross-cutting areas to consider when commissioning services are:the delivery of nationally identified priority areas such as early years work,housing and homelessness, adult and child safeguarding and social care, mentaland emotional health, substance misuse and anti-poverty, skills and employabilityprogrammes; offender management and reducing reoffending; the delivery of ‘freedom/flexibility’ pilot areas and the delivery of the EIPS grant, topromote early intervention and prevention in local communities.The guidance should be read alongside the good practice toolkit Tackling Violenceagainst Women, Domestic Abuse and Sexual Violence – A CollaborativeCommissioning Toolkit for Services in Wales developed by Lloyds Bank Foundationtogether with Welsh Women’s Aid, Imkaan, SafeLives, Women’s Aid FederationEngland and specialist services across Wales.This guidance does not seek to replicate the Toolkit, but instead to set out WelshGovernment’s requirements for the commissioning of VAWDASV services on anational, regional and local basis. There is an expectation that commissioners willtake into account the Toolkit. The two documents should therefore, be read AWDASV%20Toolkit Wales web.pdfThe Lloyds Bank Foundation’s Toolkit recognises that there are several potentialroutes for commissioning services. Commissioning bodies should ensure that theyadhere to their own internal procurement policies and procedures, and any relevantlegislation such as the Public Contracts Regulations 2015.The guidance should also be read in conjunction with the Home Office Violenceagainst Women and Girls Services - Supporting Local Commissioning Document (forEngland) and the England and Wales National Statement of /system/uploads/attachment data/file/576238/VAWG Commissioning Toolkit.pdfPage 6 of 35
ds/attachment data/file/574665/VAWG National Statement of Expectations - FINAL.PDFThe standards referred to in the Lloyds Foundation Toolkit and accreditationframeworks are also referenced and endorsed by the Home Office in their“Supporting Local Commissioning” guidance, which states that “It is important toalign the quality of services with the National Shared Core Standards”; “Servicesshould be commissioned based on relevant national standards for that service.”These core standards provide guidance for commissioners to consider whenundertaking joint commissioning in relation to VAWDASV. They are not compulsoryfor all services, but will assist commissioners in developing joint commissioning tomore effectively meet people’s needs.The Leading IPC Guide should also be read for a collaborative approach ions/pdf/Leading Integrated %26 Collaborative Commissioning.pdf1.3 Violence against Women, Domestic Abuse and SexualViolence (Wales) Act 2015The Act seeks to bring about an improved public sector response to violence againstwomen, gender-based violence, domestic abuse and sexual violence. The key policyaims in implementing the Act are to improve arrangements to: promote awareness of, and to prevent, protect and support victims of violenceagainst women, gender-based violence, domestic abuse and sexual violence; strengthen the strategic leadership and accountability for violence against women,gender-based violence, domestic abuse and sexual violence; and improve the consistency, quality and join-up of service provision in Wales.The Commissioning Guidance supports implementation of the Act.Welsh Government recognises that violence against women in Wales is a violation ofhuman rights. It is both a cause and consequence of inequality between women andmen, and women are disproportionately impacted by all forms of violence.Internationally, this has been acknowledged in the Council of Europe’s Conventionon preventing and combating violence against women and domestic violence (TheIstanbul Convention); in the United Nations’ Declaration on the Elimination ofViolence against Women; and most recently in the United Nations’ SustainableDevelopment Goals 2030.The United Nations’ Declaration defines violence against women as:‘all acts of gender-based violence that result in, or are likely to result in, physical,sexual, psychological, or economic harm or suffering to women, including threats ofsuch acts, coercion or arbitrary deprivation of liberty, whether occurring in public or inprivate e 7 of 35
Welsh Government supports the principles of the Istanbul Convention on preventingand combating violence against women and domestic violence, to which the UK is asignatory. This sets out minimum standards to prevent violence against women,protect victims and prosecute onvention/about-the-conventionPart 2 What this Guidance Covers2.1IntroductionSection 2 of the Act requires persons exercising relevant functions to have regard tothe need to remove or minimise any factors which increase the risk of violenceagainst women and girls and to exacerbate the impact of such violence. It isintended to provide a strategic focus on these issues and ensure consistentconsideration of preventative, protective and support mechanisms in the delivery ofservices.2.2ScopeThis guidance provides a framework for commissioning of services to addressVAWDASV to meet needs effectively and fairly across Wales. It was developed indiscussion with specialist VAWDASV services and with the support of a keystakeholder task and finish group.The guidance will ensure that commissioning considers the specific needs, issuesand barriers that may be experienced by people with protected characteristics underthe Equality Act 2010, and who may be marginalised or excluded, including women,BME people, children and young people, older people, migrants, refugees andasylum seekers, disabled people and those who are LGBT .There is currently a wide range of contractual arrangements between commissionersand service providers in Wales, presenting a complex funding picture. Addedcomplexity arises as a result of funding crossing devolved and non-devolvedboundaries in Wales, often with differing arrangements and requirements.There are already existing integrated and collaborative approaches between relevantauthorities and other service providers. Commissioners should build upon thesewhere they are working, and develop formal links with reporting arrangements toregional partnerships. This will allow mechanisms to develop locally through whichthose who access services can be involved in the developing, commissioning andreviewing of support services.2.3Regional and collaborative approachOrganisations and relevant authorities currently collaborating and developinginfrastructures to work towards commissioning on a regional basis and regionalfunding from Welsh Government for VAWDASV services will facilitate this. Regionalcollaboration will complement the direction of travel of the Social Services and Wellbeing (Wales) Act 2014 and improvements to the delivery arrangements for theSupporting People programme. It will also help to embed the five ways of workingPage 8 of 35
(sustainable development principle) in the Well-being of Future Generations (Wales)Act 2015.Following these ways of working will help public bodies work together better, avoidrepeating past mistakes and tackle some of the long-term challenges we are facing:Long term – the importance of balancing short-term needs with the need tosafeguard the ability to also meet long-term needs;Prevention – how acting to prevent problems occurring or getting worse may helppublic bodies meet their objectives;Involvement – the importance of involving people with an interest in achieving thewell-being goals, and ensuring that those people reflect the diversity of the areawhich the body serves;Integration – a considering how the public body’s well-being objectives may impactupon each of the well-being goals, on their other objectives, or on the objectives ofother public bodies;Collaboration – acting in collaboration with any other person (or different parts ofthe body itself) that could help the body to meet its well-being objectives.Future Generations Framework for Service DesignThe Future Generations Framework for Service Design describes what the five waysof working mean in practice for service design, setting out a series of questions toconsider.The framework should be used by those who design and oversee provision ofservices to prompt thought, have structured discussions, and make decisions, aboutnew ways of working. This will ensure services are resilient and seeking to improvethe well-being of people now and in the n.pdfRegional collaborative VAWDASV partnerships will include all relevant authorities(as defined under section 14 of the Act).The Welsh Government cannot specify involvement of certain bodies over which itdoes not have devolved powers; the expectation, however, is that regionalpartnerships will invite specified bodies to participate in their activities. If they acceptthe invitation they do not become relevant authorities under the Act but become‘invited participants’. There should be nothing preventing these bodies participatingfully in the activities of the regional partnerships on a voluntary basis. The followingmust be invited to participate: the Chief Constable of the police force for a police area, any part of which fallswithin the region; the Police and Crime Commissioner for a police area, any part of which fallswithin the region; a person required by arrangements under section 3(2) of the OffenderManagement Act 2007 to provide probation services to the region;Page 9 of 35
at least one body representing VAWDASV specialist services in the regionand preferably more than one, drawn from regional VAWDASV specialistservices provider forums, to ensure representation adequately reflects thediverse range of issues being addressed by specialist services (domesticabuse; rape and sexual violence; sexual exploitation, including through thesex industry; modern day slavery; forced marriage; so-called ‘honour basedviolence’; female genital mutilation; child sexual abuse; stalking; and sexualharassment).Other members invited to participate in the regional partnership should includerelevant agencies and organisations not specified above who are interested in thecommissioning of VAWDASV related services.We recognise that there may be existing structures for taking forward the VAWDASVpartnerships. If utilised, it will be imperative that the commissioning of VAWDASVservices is a clear part of the remit of any partnership board. The guidance does notseek to be prescriptive as to structures, but to facilitate the commissioning ofeffective services that meet local, regional and national need.Regional collaborative VAWDASV partnerships will also need to ensure theiractivities link with, complement and do not duplicate local community safetypartnership working as required by the Crime and Disorder Act 1998.The 1998 Act sets out the duties of ‘responsible authorities’ in relation to tacklingcrime and disorder in their local areas and these authorities are collectively known asa Community Safety Partnership, or ‘CSP’. Some areas however, discharge theirstatutory functions under their Public Services Boards (PSBs) or are working toestablish regional CSPs.These duties include conducting annual strategic assessments of crime and disorderin their local area – which should contribute to the regional and collaborativecommissioning approach – and developing plans to prevent and reduce crime anddisorder, anti social behaviour, behaviour adversely affecting the environment,substance misuse and re-offending.The function of the regional commissioning partnerships will be to draw upcommissioning strategies and plans to inform the commissioning of VAWDASVservices in line with regional/local strategies developed under section 5 of the ActWe expect local authorities to work with neighbouring local authorities and acrosslocal health board (LHB) areas to assess local need and provision, focussing onservice delivery. They should aim to achieve value for money and flexibility of fundedservices to meet local need, delivering a better service for victims as well as focusingon prevention and perpetrator services.Local authorities, LHBs and NHS trusts will have the autonomy to align as they seebest to provide increased consistency and effective multi-agency collaboration forVAWDASV services at a local, regional and national level. The Act, however,requires that a local authority and LHB whose areas overlap prepare a joint localPage 10 of 35
VAWDASV strategy. Local strategies can be prepared jointly with other localauthorities, as long as the relevant LHB is also still involved.The aims of moving to a regional approach are to: improve effectiveness in service design, procurement and contracting; improve population outcomes across the region, and reduce the proportion ofservice users who experience negative outcomes from services; provide common streamlined commissioning arrangements that ensure integratedpathways of support to meet the needs of victims experiencing multipledisadvantages; achieve common approaches that encourage better use of data and analysis andpromote more effective strategic decision making, resulting in more service usersreceiving appropriate and effective services; reduce duplication of commissioning activities; develop a more sustainable model of funding that achieves better value for moneyand boosts investment in service provision through pooling budgets, includingrelevant authority core budgets; afford service providers with greater certainty to enable enhanced flexibility andinnovation in responding to service user needs; ensure child and adult victims of VAWDASV receive services that fulfil their rightsfor protection and support; focus funding to support direct service delivery rather than general co-ordination:this should become core business for local authorities as part of the forthcomingduty to deliver local strategies on VAWDASV; extend the reach of some services, and reduce duplication of others; promote effective working relationships, trust and good communication betweenorganisations; strengthen accountability and co-operation of local and regional partnershipsthrough joint prioritisation, in particular in relation to the development of localstrategies; and enhance governance and improved strategic leadership through regionalcommissioning partnerships.2.4CommissioningCommissioning is usually described as a cycle of how best to meet strategicobjectives and service level objectives by identifying need, scoping the market ofproviders, drawing in expertise, designing a service, deciding how to resource theservice, identifying the provider and monitoring the service delivery.As well as making decisions about what services are needed and their design, it isalso important to consider methods of improving, delivering and funding publicservices. Commissioners are encouraged to be innovative and to share goodpractice across Wales.Commissioners should use a robust approach to assessing the needs of their localarea and identifying services that create better value and outcomes for serviceusers, the public and the environment. The specific needs, issues and barriers thatmay be experienced by people with protected characteristics under the Equality ActPage 11 of 35
2010, and who may be marginalised or excluded, including women, BME people,children and young people, older people, migrants, refugees and asylum seekers,disabled people and those who are LGBT will need to be taken into consideration.Local authorities and other public bodies may offer grants to third sectororganisations and enter into contracts for the provision of goods and services. TheNational Audit Office decision support tool distinguishes three ‘funding channels’ –procurement (i.e. contracts), grant, and grant-in-aid – and sets out a four-stageprocess for making decisions about which funding channel to use. Decisions onappropriate funding methods need to take account of a number of factors, includinglegislative frameworks, policies and policy objectives, and principles such as valuefor money. It is also important to ensure equity of access to funding streams,particularly for small third sector specialist VAWDASV service providers.Value Wales Procurement Route Planner provides detailed guidance for publicbodies when commissioning and procuring services:http://prp.wales.gov.uk/The Lloyds Bank Foundation Toolkit has useful information on different procurementand commissioning models in section 5.2, including the new ‘light touch regime’which means contracts under approximately 560,000 ( 750,000 at the time ofwriting), may select service providers that best suit local need and commissionerscan be creative in their approaches, including using grant funding.Prevention of VAWDASV is central to improving health and well-being, reducingcrime and the harm caused by violent crime; safeguarding children and adults;promoting education and learning and promoting equality.We need a cross cutting and integrated approach to ending all forms of VAWDASV.From the outset co-production in the design and delivery of services with statutorypartners, the Third Sector and survivors will be essential in producing an evidencebased and effective commissioning strategy. Please refer to page 27 for moreinformation on co-production.2.5Survivor EngagementRegional commissioners must engage with survivors who have experienced allforms of VAWDASV when commissioning services for VAWDASV. Specialistservices should be resourced to support survivor engagement. The National Strategywas informed by the views of survivors, and commissioners will find the survivors’ten key recommendations contained in the strategy with further recommendations fordifferent agencies available in the full uploads/2016/03/Are you listening and am I being heard FINAL July 2016.pdfWelsh Government is developing a National Survivor Engagement Framework withsurvivors. The purpose is:Page 12 of 35
to provide a formal working practice though which survivors develop, impact andinfluence Welsh Government policy on VAWDASV; to ensure that survivors are able to advocate and speak for themselves as part ofWelsh Government communication activity.Equality and Human RightsCommissioners should consider the specific needs, issues and barriers that may beexperienced by people with protected characteristics under the Equality Act 2010,and who may be marginalised or excluded, including refugees and asylum seekers.As well as meeting the requirements of the Equality Act 2010, it is important touphold people’s human rights and meet the requirements of the Human Rights Act2000.2.6Third SectorThird sector organisations have a key role in offering responsive, flexible andinnovative services which are user-centred and community needs focussed.Services provided by third sector organisations also assist in achieving the prioritiesoutlined in the Act and National Strategy. Welsh Government therefore expectscommissioners to safeguard and enhance the strengths and expertise of smallcommunity-based service providers when considering procurement approachesacross their region.Third sector organisations must be clearly engaged throughout the commissioningprocess to contribute constructively to the design, delivery and review ofprogrammes and focus their contribution on the needs of service users. It isparticularly important to include specialist organisations that provide VAWDASVservices.Section 74 of the Government of Wales Act 2006 requires Welsh Ministers to make ascheme that sets out how they propose to promote the interests of the third sectorand how Welsh Ministers propose to provide assistance to relevant voluntaryorganisations. This is called the Third Sector Scheme (referred to as the ‘voluntarysector scheme in the 2006 Act). Please refer to Section 6.5https://www
Violence against Women; and most recently in the United Nations' Sustainable Development Goals 2030. The United Nations' Declaration defines violence against women as: 'all acts of gender-based violence that result in, or are likely to result in, physical, sexual, psychological, or economic harm or suffering to women, including threats of
The purpose of the Violence against Women, Domestic Abuse and Sexual Violence (Wales) Act 2015 ("the Act") is to improve prevention, protection and support for people affected by violence against women, domestic abuse and sexual violence, and we are making good progress on implementation.
3.1 Estimates of the prevalence of domestic violence and abuse 5 3.2 The estimated number of employed women experiencing domestic violence and abuse 7 4 The workplace impact of domestic violence and abuse 8 4.1 Impacts relating to work absenteeism 8 4.2 The impact of domestic violence and abuse in terms of reduced workplace productivity 12
One of the challenges is domestic violence and abuse. For over a decade, we have worked in partnership to deliver a programme of 'Apps against Abuse' -including . Vodafone, on the impact and costs of domestic abuse can be found here. In 2019 Vodafone launched the first global domestic violence and abuse policy, providing a comprehensive
2.4 Any references in this guidance to "violence against women, domestic abuse and sexual violence" includes all forms of gender-based violence, domestic abuse and sexual violence as defined in section 24 of the Act. The guidance acknowledges the disproportionate impact of domestic abuse on women but is inclusive of all potential victims.
understanding of the broad impact of domestic violence on women's health can better address safety, awareness, and violence prevention. Statistics 42 percent of women who have experienced physical or sexual violence by a partner have experienced injuries as a result.6 37 percent of women who disclose domestic violence talked to their
aspects of domestic violence, or to work with those who are perpetrating violence. However, it aims to: 1.Increase awareness in church communities of the existence and effects of domestic violence. 2. Encourage churches to take necessary measures towards being recognised as plac. es wher. e. domestic abuse is taken seriously, victims are
Continued airing of Domestic Violence Public Service Announcement in English . Domestic Violence, Interfaith Community Against Domestic Violence and the Child Assessment Center. Domestic Violence victims seeking services at the FJC can receive an array of services
BAR and BAN List – Topeka Housing Authority – March 8, 2021 A. Abbey, Shanetta Allen, Sherri A. Ackward, Antonio D. Alejos, Evan Ackward, Word D. Jr. Adams .