HP Intelligent Management Center

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HP Intelligent Management CenterFlexManagement converges network management and orchestrationSolution briefIf you’re a network or IT administrator, you knowthe problems: You’re dealing with a growing waveof enterprise video content, and your network isstruggling to keep pace with exponential trafficincreases and the shift toward mobile access. You’retrying to address the escalating demands of thevirtualized and cloud-ready data center. And you’veseen how difficult—make that nearly impossible—it isfor network IT to secure and orchestrate services in thevirtual cloud and the virtualized workplace.At the same time, your customers’ expectationsare higher. Today’s enterprise users demandconstant and immediate connectivity across wiredand wireless links. They want instant-on access tobusiness applications from their fixed and mobileworkstations. And they expect to switch seamlesslyand transparently from traditional IT to private andpublic clouds and back.Typical budget allocation for IT organizations33%67%New IT project initiativesOngoing IT operationsSource: 2009 InformationWeek Analytics survey of InformationWeek 500executivesKeeping pace with these requirements is a tall orderfor the IT manager—one made no easier by “swivelchair management,” which results from dependenceon the mismatched management tools provided bynetwork vendors. As a result, many organizationsfind that IT staff time and budget is overwhelminglydevoted to ongoing operations and maintenanceinstead of developing new initiatives and projects orexpanding capacity to support business growth. Infact, more than 70 percent of any IT budget is spentjust keeping the lights on, leaving less than 30 percentto deliver business-critical innovation.Solving such seemingly intractable problems callsfor a new type of network management, one thatcombines a capability for single-pane-of-glassmultivendor management with automated virtualmachine orchestration and automatic synchronizationof network connectivity information. At HP, we callthis FlexManagement. And it’s available today in theHP Intelligent Management Center (IMC).

HP Intelligent Management Center (IMC) is a unified, single-pane infrastructure management solution that provides visibility across entire networks,enabling complete management of resources, services, and users. HP IMC unifies management of wired, wireless, physical, and virtual resources—and their users—leading to increased performance, enhanced security, and reduced infrastructure complexity and costs.Intelligent ManagementCenterIMC multisite managementRKNETWOQoS SLAIPSecVPNImproved efficiencyand securityNTAsFLOW &UAM/EADUsermanagementUnified wired andwireless managementHP IMC: making FlexManagement arealityNetwork visibility withsFlow and NTAData center andvirtual managementIn the data center, IMC provides insight into whatis a “black hole” for many network administrators:the virtualized network environment. IMC v5.0 offersHP IMC is a comprehensive, modular platform with the new capabilities that allow its single-pane-of-glassflexibility and scalability to meet the needs of networks multivendor management to automate virtual machinein the SMB or the global enterprise arena. IMCorchestration and automatically synchronize networksoftware delivers superior visibility and managementconnectivity information, helping to bridge theby consolidating a host of traditionally separatemanagement and operational divide between physicalmanagement tools, including those for managing theand virtual worlds.network’s elements or resources, its services, andAt the network edge, in a campus or branch office,its users. Plus, IMC provides the vital orchestrationIMC offers seamless wired and wireless infrastructureneeded for FlexManagement.management, user access policies, and trafficHP IMC’s integrated toolset extends from the dataanalysis. The result is a substantial reduction in manualcenter to the edge across an entire heterogeneousinvolvement by the IT department, and in time wastedenterprise network, even if it is geographicallyon problem recognition.dispersed. And IMC supports the management of allHP networking equipment as well as over 2,600 thirdparty devices from a variety of vendors.2

“HP’s IMC solution represents a mature, integratedapproach for managing complex, multivendor, heavilyvirtualized infrastructures across multiple functionalareas. IMC’s integral support for security managementsets it apart from the many others in the marketplace,as does its approach to covering the vast majority ofmanagement tasks within a single product.”1Managing the FlexNetworkBuilt on a converged infrastructure of proven innovation, industry standards, and choice, the HP FlexNetworkarchitecture changes the rules of networking. FlexNetwork helps segment the network, enabling you toaddress challenges by aligning the network solutions you deploy to your business needs—all managedthrough a single pane of glass.The unique architecture leverages a common set of technologies, products, and orchestration capabilitiesto deliver applications and services from the virtualized data center to the virtual and mobile workplace. Ithelps enterprises securely deploy and centrally orchestrate video, cloud, and mobile-enhanced architecturesthat scale from the data center to the network edge. FlexNetwork includes innovative technologies for: Securing the FlexFabric: Provides new virtualization-aware, high-performance security platforms to scalefrom the campus to a data center of virtualized servers without adding devices and complexity. Delivering the FlexCampus: Provides unparalleled enterprise network performance, scale, and agility,maintaining delivery of business video and multimedia content from the cloud to the converged wired/wireless edge for a theatre-quality user experience. Orchestrating through FlexManagement: Offers a new capability for its single-pane-of-glassmultivendor management to automate virtual machine orchestration and automatically synchronize networkconnectivity information. Naturally, HP IMC is the clear choice for FlexManagement.1 even Priorities for Integrated Network Management: How HP Intelligent Management Center Delivers an Enterprise-class Solution, ENTERPRISESMANAGEMENT ASSOCIATES (EMA) white paper, March 2011.3

IMC features map directly to the FCAPS ltAlarmsConfigurationSyslog perationmgmtIPSecMPLSWirelessVPNVPNservicesmanager manager managerQoS/SLAmanagerAccountingVLAN &ACLmanagerAligns with industry standardsHP IMC aligns with all areas of the ISOTelecommunications Management Network’s highlyregarded FCAPS model (for Fault, Configuration,Accounting, Performance, and Security). It alsosupports the IT Infrastructure Library (ITIL) operationalcenter of excellence IT practices model, and relieson a service-oriented architecture (SOA) frameworkto provide unparalleled resource, service, and usermanagement.Scales and expands with the networkAn IMC deployment begins with a base managementsystem, either IMC Standard for single-networkdeployments, or IMC Enterprise that is a “manager ofmanagers” for controlling immense or geographicallydistributed networks. In most cases, the base platformis all you need—the platform is highly flexible, anda single server can manage networks up to 10,000nodes in size. While the base platform provides abroad set of features, you can choose from an “a lacarte” menu of additional software modules to gaina deeper level of functionality across the FCAPSmodel. Functions you can add include sophisticatedtraffic analysis, secure access management, endpointadmission defense, powerful wireless management,and extensive quality of service (QoS) or servicelevel agreement (SLA) management. You can addMPLS and IPSec VPN management, too. You caneven add service operations to provide full ITworkflow management from problem recognition,ticket creation, and problem resolution—all the wayto knowledge base creation. In short, HP IMC is asingle solution that knits together all your infrastructuremanagement in a single console.Answers the hard questionsHP IMC answers questions like these: What is the configuration state and software level ofall my network resources? What is the network topology and state of each linkand enterUseraccessmanagerEndpointadmissiondefense How can I quickly deploy new network resourcesinto my network while conforming to my company’sstandards? What applications are running in my network? Is my VLAN architecture intact—and how can I gainvisibility to determine if changes are necessary, andwhere to add or prune? How can I audit all the adds, changes, anddeletions to all of my network resources? How can I deliver important services, and howshould I change resource deployment when serviceschange? What traffic is affecting my network, and who orwhat is consuming bandwidth? Where am I over- and undersubscribed? Which users need to be controlled, and how? How can I link the network to my organization’sbusiness processes?Benefits of IMCHere’s what you can expect when you implementHP IMC for network management: Lower operating expenses and improved total costof ownership, because of automated features,default alerts, and a consolidation of tools andcorrelated information Improved network availability and reliability thatresult in fewer trouble tickets, thanks to automatedconfiguration management and comprehensiveauditing Quicker problem recognition and troubleshooting Improved endpoint defense, control, and visibility Integrated management between wired and wirelessnetworks, and even physical and virtual networks Excellent flexibility and scalability for networks of allsizes

Features of IMCWith its vast array of capabilities, IMC is uniquelyable to simplify network management, even as it siftsthrough thousands of network nodes. IMC highlightsthe areas that need attention, and provides insightand health information about the network as a whole.Single-pane managementIMC’s single-pane management means that you getthe information you need at a glance, including adisplay of both physical and virtual assets and wiredand wireless elements. Convenient color-coded views,topology overlays, and focused zooming make it easyto view the entire network or to concentrate on anarea of interest.Unified control of virtual and physical worldsHP IMC unifies physical and virtual networkmanagement and helps IT overcome the challengesof administering the new virtual server edge. IMCbrings you a wealth of capabilities enhanced forvirtualization, including: VM and virtual switch resource management,including the creation of virtual switches and portgroups Virtual/physical topology views and status indicatorsfor networks, workloads, and virtual switches Automatic reconfiguration of network policies thatremain tied to VMs and virtual workloads as they“move” within or across the data centerThanks to features like these, HP IMC can helpeliminate service interruptions caused by virtual/physical network configuration errors, reduceadministration and troubleshooting by providingunified management of physical and virtual networkinfrastructure through a single pane of glass, andultimately accelerate the delivery of new applicationsand services by automating configuration of virtualand physical network infrastructures. Automatic discovery of virtual machines (VMs) andvirtual switches, as well as their relationships withthe physical networkIMC maps the topology of the entire network, making it clear which devices are virtual and which are physical. Management focus and policiesremain linked to virtual assets, even if those assets move.5

Comprehensive multivendor support, includingsupport for CiscoHP IMC provides comprehensive management of allnetwork devices, including those from HP as well asfrom Cisco and other vendors. Management beginswith the automatic discovery and mapping of alldevices on the network, and is further enhanced byin-depth monitoring of those devices. Unlike someother solutions, IMC goes beyond monitoring andprovides sophisticated management of multivendorequipment, as well as interoperability and crossvendor communication.Powerful administration and controlWith HP IMC’s comprehensive configuration andmanagement tools now at your fingertips, managingindividual devices in a serial, one-off fashion is a thingof the past. What’s more, with IMC you can view thehealth and state of virtual machines, migrate VMswhile keeping network profiles intact, and recognizewhere virtual resources connect to the physicalnetwork.deliver powerful fault finding and event generation.You can view performance statistics and capacityutilization for network devices, as well as createreports according to connection port, MAC address,IP address, or application.Flexible historical reports provide the informationyou need for network trend analysis and capacityplanning. You can easily create inventory reportsas well that show network device details such asmodel, firmware, available memory, IP address, serialnumber, and more. Reports are run with a mouseclick or can be scheduled to run at regular intervals.And you can view reports in a number of formats,including .pdf and .xls, and send them automaticallyvia email.Hierarchical managementIn forward-thinking organizations, larger andlarger portions of the network are being combinedin ways that actually make the network easier tomanage. And even the standard version of IMCoffers distributed management capabilities that allowOnce devices are deployed, your job is made easiermultiple servers with different installed modules toby unified resource management, with color-codedretain the appearance of a single UI. The enterprisedisplays that show at a glance if a device is out ofversion provides the greatest span of control, withservice, or even if it’s still running factory defaulta hierarchical deployment mode that can extendvalues. New in IMC v5.0 are convenient physicalvisibility across multiple networks, multiple countries,topology views that help technicians pinpoint the exact and even multiple continents—all while acting as arack, slot, and device where trouble is occurring.“manager of managers.” IMC is designed to handlemany tens of thousands of users and offer themFlexible centralized reportingvarying levels of access to network resources. ForHP IMC receives and logs SNMP traps and sysloggreater flexibility and convenience, you can combinereports, and can generate online and historicalthe distributed and hierarchical modes of deployment.network performance information in highly adaptablereport formats. A variety of informational methodsAs invaluable aids in configuration, troubleshooting, and repair, IMC’s data center and room topology views show at a glance where a faulty component is physically located, while thepanel view identifies individual physical devices.6

“HP’s IMC solution represents a mature, integratedapproach for managing complex, multivendor, heavilyvirtualized infrastructures across multiple functionalareas.”2Trouble-free administration that transcends thenetworkHP IMC includes features designed specifically tomake life easier for network administrators. Thismanagement solution is scalable from SMBs to SPs,so organizations undergoing dynamic change ortransformation can be confident that their networkadministration will remain stable. As a softwaresolution, IMC enables you to utilize your server ofchoice, and supports multiple operating systems—including Windows XP, Windows 2003 and 2008Server, and Red Hat Linux. You can employ differentbackend databases, too, including Microsoft SQLServer and Oracle Database.IMC can link to other parts of the business, includingHP’s BTO software, making it a perfect solution forenterprise-wide management that encompassesbusiness processes as well as the network. Thecombination of IMC with BTO software gives HPan unrivalled total solution with massively scalablemanagement, intelligent automation, and reportingcapabilities across an entire converged infrastructure.The base IMC toolkit up closeHP IMC is based on a service-oriented architecture(SOA) using a business application flow model as thecore, and boasting a modularized on-demand design.The architecture enables efficient implementation ofend-to-end business management, and the modulardesign allows effective integration of traditionallyseparate management tools, providing completemanagement of resources, services, and users.Even if you don’t go beyond IMC Standard orEnterprise, you gain a remarkable array of integratedmanagement tools at your fingertips. The table showsthis management platform’s range of out-of-the-boxcapabilities.2 P Intelligent Management Center: Enterprise-class Integrated NetworkHManagement, Enterprise Management Associates white paper, February2011.HP IMC out-of-the-box capabilitiesManagementMonitoring and analysis Overall management of HP and thousands of third-party vendornetwork resources such as routers and switches Monitoring and analysis of network performance Network element-level management for data communications devices Management of network assets Management of VLAN resources Monitoring of network events and control of security collaboration Monitoring and troubleshooting of network faults in real time Sampling and analysis of network performance data Management of virtual network elements Analysis of data collected from managed devices to measure networkservice performance Management of guest accounts Collection, filtering, and analysis of device syslog messages Management of data analysis projects and tasksConfigurationReporting and scheduling Extraction, transformation, and loading of data between databases Issuance and display of service reports Configuration of ACLs for devices to implement flow control fornetwork traffic Task scheduling Intelligent software upgrade management for network devices anddevice configurations Alarm generation Configuration and monitoring of QoS across the network7

IMC modules for added valueIn addition to the base IMC system, you can deployadditional modules with a wide range of specificmanagement, analysis, and security capabilities.Here’s a list of the value-add modules available withHP IMC:User Access Manager (UAM) moduleThe User Access Manager module addresses oneof the most compelling challenges in networkingsecurity: the discovery, provisioning, and monitoringof endpoints and users. The UAM module addsauthentication and authorization for endpointsaccessing the network edge, reducing vulnerabilitiesand security breaches.User Behavior Auditor (UBA) moduleThe addition of the User Behavior Module to IMChelps you deal with potential security threats frominternal users. Leveraging and mining data from otherIMC service modules, the UBA module provides anessential view for observing user activity, allowing youto discover and avoid potential network security risks.Endpoint Admission Defense (EAD) moduleThe Endpoint Admission Defense (EAD) modulereduces network vulnerabilities by integrating securitypolicy management and endpoint posture assessmentto identify and isolate risks right at the networkedge. EAD can also provide continual monitoring ofeach endpoint’s traffic, installed software, runningprocesses, and registry changes.MPLS/VPN Manager (MVM) moduleTo facilitate the administration of heterogeneousprivate MPLS VPN connections, IMC offers the MPLS/VPN Manager (MVM). This module allows you toarchitecture, deploy network resources, monitor,and manage the MPLS VPN network. The MVMmodule provides management functions such asVPN autodiscovery, topology, monitoring, auditing,performance evaluation, VPN deployment, and servicedeployment, enabling you to best allocate networkresources. VPNs can be either be manually added orautomatically discovered.phones. VSM delivers exceptional value by reducingsystem maintenance costs, improving productivity andincreasing user satisfaction.Network Traffic Analyzer (NTA) moduleThe Network Traffic Analyzer (NTA) module provideseasy-to-understand network traffic monitoringreports for a better understanding of your network’sbandwidth utilization. This graphical networkmonitoring tool uses industry-supported traffic flowstandards to provide real-time information aboutthe top users and applications consuming networkbandwidth.Wireless Service Manager (WSM) moduleThe IMC Wireless Service Manager (WSM)module provides unified management of wired andwireless networks. With this module, you can addwireless network management functions into yourexisting wired network management system insteadof establishing a new IT management platform,safeguarding your legacy network investment fromobsolescence and reducing maintenance costs.IPSec VPN Manager (IVM) moduleThe IPSec VPN Manager module reduces thecomplexity of deploying, monitoring, and managingIPSec virtual private networks. This module providesdetailed accounts of the health and performanceof the IPSec VPN, resulting in quicker problemrecognition and resolution, and reduced timeconfiguring and managing IPSec VPN devices.Service Operations Manager (SOM) moduleThe Service Operations Manager module helpsinformation technology departments with workflowmanagement by providing control, measurement,and audit capabilities around configuration changes,fault identification, and recovery processes. Basedon a Universal Configuration Management Database(UCMDB), SOM offers configurable flow managementand options for self-service, including knowledgebased creation and user kiosk capabilities.Quality of Service Manager (QoSM) moduleThe QoSM module provides real-time networkdetection of QoS configurations, enabling unifiedVoice Services Manager (VSM) modulemanagement of QoS policies. QoSM allowsAdding a Voice Services Manager (VSM) moduleadministrators to organize traffic into differentarms IMC with a comprehensive set of tools for easilyclasses based on configurable criteria to provideand efficiently managing converged voice and datadifferentiated services as well as insight into committednetworks. The VSM module provides resource andaccess rates, generic traffic shaping, priority marking,service management for voice infrastructures, including and queue scheduling.HP VCX Connect platforms, media gateways, and IP8

Highlights of IMC managementJust a few of the single-pane-of-glass displays in IMC. Imagine how easy network management would be if you had tools likethese.HP Intelligent ManagementCenter (IMC) v5.0 automaticallycreates network topologylayouts, with high-speedlinks shown as heavier linesand features such as focusedzooming. Different colors foractive and offline devicesidentify problem areas at aglance.You can customize IMC’s homepage to show your choice ofdisplays, data, alarms, andother important network anddevice information.With IMC, you have real-timelink management; this displayshows information about thedevices at each end of allnetwork links.9

IMC’s handy configurationcomparison tool is idealfor copying device setupparameters and ferretingout problems caused bymisconfigured devices.The Network Traffic Analyzeradd-on module gives youreal-time insight into the totaltraffic flow between all networkapplications.The Network Traffic Analyzeralso lets you drill down to seespecific traffic flows based onsource, destination, session, orTCP application.10

“Based on industry case examples where multiple toolsare replaced with singular, multifunction, multivendorintegrated management platforms, operational costsavings can be dramatic. Some IT shops have reporteddramatic reductions in administrative resourcerequirements, often halving staffing needs.”3Superior management for theInstant-On Enterprise and achanging network worldIt only makes sense that if you’re trying to reducecomplexity, depending on multiple tools is not thebest way to manage consolidation. That’s whyHP IMC is the choice of so many efficiency-focusedorganizations. Standards-based IMC is the onemanagement tool that provides the integratedtoolset you need to architect, deploy, manage, andmaintain your network to meet today’s challenges andcomplexities. It pulls together wired, wireless, physical,and virtual environments under a single managementumbrella. And it can reduce overhead costs whilefreeing IT staff time for new initiatives and projectsthat support business goals. Whether or not you’reaiming for an Instant-On Enterprise, HP IntelligentManagement Center is the answer for your network oftoday—and tomorrow.3 even Priorities for Integrated Network Management: How HP IntelligentSManagement Center Delivers an Enterprise-class Solution, ENTERPRISEMANAGEMENT ASSOCIATES (EMA) white paper, March 2011.11

Share with colleaguesGet connectedwww.hp.com/go/getconnectedGet the insider view on tech trends, alerts, andHP solutions for better business outcomes Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The onlywarranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing hereinshould be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.Oracle is a registered trademark of Oracle and/or its affiliates. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.4AA3-4496ENW, Created May 2011

HP IMC unifies management of wired, wireless, physical, and virtual resources— and their users—leading to increased performance, enhanced security, and reduced infrastructure complexity and costs. HP IMC: making FlexManagement a reality HP IMC is a comprehensive, modular platform with the flexibility and scalability to meet the needs of .

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