Microsoft Dynamics 365 Licensing Overview
Microsoft Dynamics 365Licensing OverviewA significant opportunityITEW H ERPA P1MICROSOFT DYNAMICS 365LICENSING OVERVIEWincrementalgroup.co.uk
IntroductionOn 1st November 2016, we said goodbye to Microsoft Dynamics CRM andDynamics AX and welcomed Microsoft Dynamics 365. This marked a significantchange, and an equally significant opportunity.Microsoft Dynamics 365 is the next generation of intelligent business applicationsthat enable organisations to grow, evolve and transform. These applications unifyCRM, ERP and BI capabilities by delivering new purpose-built applications thatwork seamlessly together in the cloud to help manage specific business functionsacross Sales, Customer Service, Operations, Financials, Field Service, Project ServiceAutomation, Marketing, and Customer Insights.Power BIOffice 365Dynamics 365Cortana IntelligenceSalesField ServiceMarketingAzure IoTCustomer ServiceProject ServiceAutomationFinance andOperationsThird PartyBusinessApplicationsApplication Platform (PowerApps, Power BI Embedded, Flow) & Common Data ModelAzure"ITEW H ERPA PAs ever, a change like this presentsnew application capabilities, but alsotranscends previous licensing models,and it is important to understand whatthe new world will look like."2MICROSOFT DYNAMICS 365LICENSING OVERVIEWincrementalgroup.co.uk
What does this change mean for me?If you are a new customer then you will no longer be able to purchase DynamicsCRM or Dynamics AX you will be presented with Dynamics 365 instead.If you’re already an on-premise customer, there are several options. Dynamics 365 is acloud service that also offers dual-use rights, which allows for on-premise deployment.Microsoft offer customers connectors if they want to use a hybrid of on-premise andcloud solutions, and a migration path when they are ready to move to the cloud.Customers who bought Dynamics on-premise products prior to the launch ofDynamics 365 can stay on-premise as long as they continue to pay SoftwareAssurance (SA) or Enhancement Plan (EP). On-premise customers who are current onSA/EP have the option to move to Dynamics 365 utilising new SKUs.Microsoft are standing by the original support timelines for each previous versionof Dynamics CRM, Dynamics AX, Dynamics GP and Dynamics NAV. This means eachproduct will get roughly 10 years of bug fixes and improvements as originally plannedby Microsoft but after this time you are running some risks continuing to operate thesystem. Some earlier versions of Dynamics AX (2009 or earlier) and Dynamics CRM(2011 or earlier) are already out of support.There are 2 versions of Dynamics 365:»» SME Edition: Microsoft launched Dynamics 365 Business Central, basedon Dynamics NAV, it is cloud only, optimised for 10 - 250 employeeswith a maximum of 300 seats. This app combines capability acrossoperations, finance, projects and sales. There is also a Sales ProfessionalCRM application for companies not needing the full capability.»» Enterprise Edition: optimised for 250 employees, Enterpriseoffers dual rights for on-premise and cloud, and offers the appscurrently available in Dynamics CRM and Dynamics AX.ITEW H ERPA P3MICROSOFT DYNAMICS 365LICENSING OVERVIEWincrementalgroup.co.uk
There are 2 versions of Dynamics 365:Dynamics 365 introduced some new concepts to the licensing model which are important to grasp:UserThe predominate licensing model continues to be “per nameduser”, but we think of the broad user base in two categories:»» Full users: full users are the users who leverage themajority of business Apps functionality. Traditionallywe would have referred to this group as Super Usersor Power Users. In the Dynamics 365 licence model,For example, for CRM there are now 5 individual apps, knownas Sales, Field Service, Customer Service, Project ServiceAutomation, and Marketing. Dynamics AX now forms thebasis of Unified operations and is available as Finance andOperations, Talent and Retail.Depending on business requirements, subscriptions can befull users are licensed with either a Dynamics 365purchased in two ways:Plan or Dynamics 365 application subscription.»» Apps-based subscriptions: Apps can be purchased»» Team Member: This license is a cheaper optionfor employees that need to lightly use the system,predominately consume data and reports and completelight tasks such as time entry and HR updates.on an individual basis, e.g. where there is arequirement for sales functionality, and only salesfunctionality, only the sales App will be licensed.»» Plan-based subscriptions: where requirements aremulti-functional and call for a user to access severalApps, Plan based subscriptions provide, with a singleAppslicence, the flexibility to leverage whatever functionalityMicrosoft are unbundling their legacy apps and creating athey need (within their plan) to fit a specific user role.number of new applications that share the same infrastructureThis type of licensing not only provides a lot moreand platform but are role based.flexibility and cost savings, it also enables customersto build custom user roles that reflect the realworld, bringing more value to their organisation.A customer can have a combination of Full Users, Team Members, Apps-based subscriptionsand Plan-based subscriptions in the same deployment.AppsPlansFinance andOperationsSalesDynamics 365All appsUnified OperationsFinance and Operations, Retail and TalentCustomerServiceTalentCustomer EngagementSales, Customer Service, Marketing, Field Serviceand Project Service AutomationThe final concept to be aware of is Microsoft’s introduction of pricing discounts, known as Tiered Pricing.Dynamics 365 introduces the benefit of lower marginal cost per unit as user counts increase on select subscriptions. Thetiered pricing applies to Enterprise Edition Plan 1 and Team Members, Enterprise edition. It will also apply to the Dynamics 365Business Central plan when it becomes available in H1CY17. Application subscriptions do not qualify for tiered pricing.4MICROSOFT DYNAMICS 365LICENSING OVERVIEWincrementalgroup.co.ukITEW H ERPA P
So, in Dynamics 365 licensing terms,you will now be thinking:»» What Apps would my business benefit from?»» Should I licence by app or plan, or combination of both?»» How will my user base be broken down – how manyfull users, and how many Team members?»» Can I benefit from tiered pricing?Contact Incremental today to find out more, request a demoor for a full requirements gathering.About Incremental GroupDigital technology provider, Incremental Group, is one of the UK'slongest established Microsoft partners and one of the only UKpartners that are Microsoft Gold ERP partner and a Microsoft GoldCloud CRM partner. We have over 20 years experience designing,implementingandWHITEPAPERsupporting DynamicsCRM, Dynamics AX andREAD THE»Dynamics 365.Discover our Dynamics 365 servicesPhone:01467 623 entalgroup.co.ukITEW H ERPA P01467 oup.co.uk5MICROSOFT DYNAMICS 365LICENSING OVERVIEWincrementalgroup.co.uk
Microsoft Dynamics 365 is the next generation of intelligent business applications . on Dynamics NAV, it is cloud only, optimised for 10 - 250 employees . implementing and supporting Dynamics CRM, Dynamics AX and Dynamics 365. Discover our Dynamics 365 services Phone: 01467 623 900 .
This guide is designed to improve your understanding of how to license Microsoft Dynamics 365, Business edition. This document does not apply to Dynamics 365, Enterprise edition, Microsoft Dynamics NAV, Microsoft Dynamics GP, Microsoft Dynamics SL, Microsoft Dynamics AX 2012, or Microsoft Dynamics CRM 2016 or any other prior version.
Business Ready Enhancement Plan for Microsoft Dynamics Customer FAQ Updated January 2011 The Business Ready Enhancement Plan for Microsoft Dynamics is a maintenance plan available to customers of Microsoft Dynamics AX, Microsoft C5, Microsoft Dynamics CRM, Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics SL, Microsoft Dynamics POS, and Microsoft Dynamics RMS, and
Microsoft Dynamics 365 for Operations on-premises, Microsoft Dynamics NAV, Microsoft Dynamics GP, Microsoft Dynamics SL, Microsoft Dynamics AX 2012 or prior versions, or Microsoft Dynamics CRM 2016 or prior versions. This guide is not intended to influence the choice of Microsoft Dynamics products and services or provide technical specification.
Microsoft Dynamics 365 for Operations on-premises, Microsoft Dynamics NAV, Microsoft Dynamics GP, Microsoft Dynamics SL, Microsoft Dynamics AX 2012 or prior versions, or Microsoft Dynamics CRM 2016 or prior versions. This guide is not intended to influence the choice of Microsoft Dynamics products and services or provide technical specification.
This licensing guide was updated to reflect licensing updates and new online service offerings as of November 2018. Introduction to Dynamics 365 Microsoft Dynamics 365 (Dynamics 365) is the next generation of intelligent business applications in the cloud. Dynamics 365 unifies Customer Relationship Management (CRM) and Enterprise Resource Planning
Operations, on-premises, Microsoft Dynamics NAV, Microsoft Dynamics GP, Microsoft Dynamics SL, Microsoft Dynamics AX 2012 or prior versions, or Microsoft Dynamics CRM 2016 or prior versions. This guide also does not apply to the Microsoft Dynamic CRM Online or Microsoft Dynamics AX online services. This guide is not intended to influence the .
Operations on-premises, Microsoft Dynamics NAV, Microsoft Dynamics GP, Microsoft Dynamics SL, Microsoft Dynamics AX 2012 or prior versions, or Microsoft Dynamics CRM 2016 or prior versions. This guide also does not apply to the Microsoft Dynamic CRM Online or Microsoft Dynamics AX online services.
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