Question Bank Workplace Wellbeing

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Workplace wellbeingquestion bankJuly 2020

WORKPLACE WELLBEINGQUESTION BANKThe What Works Centre for Wellbeing helps people and communities to thrive bysupporting decision-makers to understand what wellbeing is; how to measure it;and what works to improve it. We can work with you, and others, to increase andapply knowledge to help organisations, communities, and people to thrive.Find out moreWe are an independent collaborating centre, bringing together decision-makersin government, local authorities, businesses, charities, funders, and academics,among others.See our current partnersWhat is this question bank?The Workplace Wellbeing Question Bank includes a list of questions that can be usedby employers to measure and monitor the wellbeing of employees. By asking peopledirectly about how they feel about various aspects of the job, employers can better targetwellbeing activities and programmes in the workplace to improve wellbeing. This bank is a collection of validated questions, which have been developed and usedby various organisations to measure different aspects of wellbeing.The bank includes questions that cover all relevant aspects of wellbeing derived fromexisting frameworks of wellbeing and work.1For most of these questions there is national data available for you to compare theresults for your employees against.You can use these questions as the basis for your own questionnaire, tailoring and adaptingit to the needs of your organisation and the specific circumstances of your employees andthe sector your work in.Email us at info@whatworkswellbeing.org for support to: customise your questionnaire - for more responses choose the right combination of questions - make the daramore relevant analyse and benchmark your results - turn evidence intoaction1 Some of the evidence-based frameworks re-visited included: OECD Guidelines on Measuring the Quality ofthe Working Environment (OECD, 2017); Eurofound Job Quality Indices (Eurofound, 2015); PERMA Profiler (Butler& Kern, 2016) and its workplace adaptation (Mayer, 2019); CIPD Good Work Index (CIPD, 2020); University ofCardiff ‘How Good is My Job’ model (Felstead et al. 2019); UK Health & Safety Executive’s (HSE) ManagementStandards (HSE, 2017); BEIS Workplace Wellbeing and Performance Review (BEIS, 2014); DWP Framework forVoluntary Employer Reporting on Disability, Mental Health and Wellbeing (DWP, 2018).Workplace wellbeingWhat Works Centre for e 2

WORKPLACE WELLBEINGQUESTION BANKUsing the question bank1. Choosing the questions to include in your surveyQuestions have been identified to cover the main wellbeing at work dimensions. Werecommend that your survey includes questions that cover all the main domains. We alsorecognise that longer surveys have their limitations. For example, we helped to develop ashorter survey that includes a much narrower subset of these questions, which has beenrecommended by the Department for Work and Pensions.Adding more detailed questions on one themeYour survey might also benefit from adding more detailed modules on specific themes.For example, you may be more interested in looking at the wellbeing effects of irregularworking hours which is difficult to capture through a single item.Avoiding duplication of questionsYou may notice that some questions tap into the same, or very similar, indicators. Youcan make your questionnaire more efficient by incorporating only one. For example, thestatements ‘after I leave my work I keep worrying about job problems’ (I.7) and ‘I find itdifficult to unwind at the end of a workday’ (I.8) both measure negative spillovers of workinglife into employees’ private lives. You can choose the one that best suits your sample ofrespondents.2. Getting the wording and answer scales for each question rightAdapting the wording of questionsBecause the questions are taken from a number of different surveys, you may want to makesure the question wording is as cle

directly about how they feel about various aspects of the job, employers can better target wellbeing activities and programmes in the workplace to improve wellbeing. This bank is a collection of validated questions, which have been developed and used by various organisations to measure different aspects of wellbeing.

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