DigiCert Solutions Infrastructure Security

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DigiCert SolutionsInfrastructure Security

DigiCert SolutionsInfrastructureSecurity System and Network Security: In addition tosupporting security industry best practices,safeguards are in place to protect against DDoS,web application attacks, resource attacks, andextensive other protections. Role-based administration: All IT servicesseparate duties between personnel and preventindividual access to sensitive informationand functions.Fortune 500 and Global 2000 organizations rely onDigiCert’s 14 plus years of experience with deliveringPKI, IoT & TLS/SSL solutions to millions of their usersand devices worldwide. DigiCert PKI Platform, acloud-based solution, runs on a secure infrastructurethat is not only designed for high-availability andfault-tolerance, it also complies to strict securityprocesses and standards.DigiCert’s secureinfrastructure provides the performance, reliability, andsecurity that enterprises require for their authentication,encryption and digital signature needs.High AvailabilityDigiCert's secure infrastructure relies on data centersin different regions of the United States, Japan, Australia,and Europe: Redundant power and cooling systems: AllIT equipment is dual-powered and served bymultiple independent distribution paths. Inaddition to redundant cooling.Key Features Geographical distribution: Load balancing of allcritical web infrastructure globally.Stringent Physical, System, andNetwork Security Redundant infrastructure: All critical networkand system components are fault tolerant.DigiCert's secure infrastructure includes the followingfeatures:Continuous Global Monitoring Dedicated monitoring: DigiCert NetworkOperations Center provides 24x7 monitoring ofthe DigiCert infrastructure, systems and network. Physical security infrastructure: Multi-factorauthentication including biometric accesscontrol methods. Dual person control on physicalrestriction into caged environment. Multiplesecurity zones required to gain physical access tosystems. Third-party monitoring: DigiCert employsexternal third party global services to monitor itscritical infrastructure, systems, and networks. Restricted access to trusted employees:Only DigiCert employees who have passedthorough background checks have access toDigiCert infrastructure.Independently Audited and CertifiedIn addition to DigiCert’s own extensive informationsecurity policies and practices, DigiCert solutionsare regularly audited by independent third partiesand have achieved the following: Secure key management: Cryptographic keys aregenerated on dedicated FIPS 140-2 1 complianthardware security modules and stored in anencrypted format.1Federal Information Processing Standards1

AccreditationBodyAATLMicrosoftTrusted RootProgramRequirementsAdobeRequirements set forthby Adobe forparticipation in theirApproved Trust Listembedded in Acrobatand ReaderMicrosoftRequirements set forthby Microsoft forparticipation in theirtrusted root storeprogramMozillaRequirements set forthby Mozilla forparticipation in theirtrusted root storeprogramAuditorDescriptionApplicabilityBDO USWebTrust forCertification Authorityaudit is leverage for thisannual requirementGlobalBDO USWebTrust suite ofaudits (CertificationAuthority, BaselineRequirement, ExtendedValidation and CodeSigning) are leveraged forthis annual requirementGlobalWebTrust suite ofMozilla RootStore PolicyCA/B Forum3 “BaselineRequirements for theIssuance andManagement ofPublicly-TrustedCertificates” and“Network and CertificateSystem SecurityRequirements”WebTrust for BaselineRequirementsand NetworkSecurityWebTrust forCertificationAuthoritiesWebTrust for CodeSigningCode Signing WorkingGroup’s MinimumRequirements forthe Issuance andManagement ofPublicly-Trusted CodeSigning CertificatesWebTrust for ExtendedValidationCA/B Forum “Guidelinesfor the Issuanceand Management ofEV4 Certificates”4 ExtendedInstitute of Chartered AccountantsValidationGlobalGlobalAdequacy andeffectiveness ofcontrols deployed by aCertification AuthorityAICPA/CICA22 CanadianBDO USaudits (CertificationAuthority, BaselineRequirement andExtended Validation)are leveraged for thisannual requirementBDO (Digicert)EY (QuoVadis)Annual auditsperformed on DigiCert'skey managementand certificate lifecycle managementoperations, certificateauthority (CA) businesspractices disclosures,and CA environmentalcontrols supportingDigiCert publicand managed PKICA servicesGlobalGlobalGlobal32

AccreditationBodyPCI-DSSSAQ DDirectTrustFederalPKI SharedServiceProviderProgramFederalPublic KeyInfrastructurePolicy Authority(FPKIPA) andGeneral ServicesAdministration(GSA)FISMA6SSAE-18 SOC2 Type II andType III5 General79AuditorDescriptionPCI mentsU.S. FederalBridgeCertificationAuthority (FCBA)United StatesAn accreditationprogram todemonstrateadherence to dataprocessing standardsand compliance withsecurity infrastructure,integrity, and trustedidentity requirementsNIST SP 800-53, whichspecifies securitycontrols for informationsystems supportingthe executiveagencies of the U.S.federal government.Annual audits ofservices, procedures,and practices as part ofthe identity federationagreement with theU.S. Government toprovide servicesAdherence toCommon PolicyCross-certificationwith the U.S. FBCAfor issuance of PIV(Personal IdentityVerification)Interoperable smartcards to organizationsthat do business withthe US governmentOMB7NIST8 SP 800-53 r4, FIPS199, FIPS 200AICPAExamination of theoperationaleffectiveness ofcontrols relevant to theSecurity “trust servicescriteria”9ApplicabilityServices Administration 6 Federal Information Security Management Act8 National Institute of StandardsAnnual certificationof products used incredentialing systems,physical access controlsystems (PACS) andPKIs to enable forplacement on the GSA’s5Approved ProductsList (APL)3United StatesUnited StatesUnited StatesElectroSoftAnnual security reviewsto ensure an up-to-datesecurity plan,documented controlsand risk assessmentsrequired to maintain aPKI platform ATO withthe U.S. FederalGovernmentUnited StatesBDO USAnnual audits toensure data issecurely managed toprotect the interestsof organizationsand clients. SOC 2replaces legacy SAS 70reporting standardUnited States

AccreditationBodyEUgridPMA10Managed CABelgiumQualifiedTrust ServicesProviderIGTF11 (includeAPGridPMA1213and TAGPMA )Belgian FPSEconomy Quality andSafetyRequirementsAuditorEuropeBSIAnnual audits tomaintain accreditationas a provider ofQualified certificates forelectronic signatures byindividuals as well aselectronic seals forcorporate entities inBelgiumBelgium,also appliesacross the EUBSIThis is an annual auditfor accreditation to bea QTSP in accordancewith European UnionRegulation NO.910/2014 on electronicidentification and trustservices for electronictransactions in theinternal market(also known as eIDAS)Netherlands– but appliesacross the EUKiwaFacilitate business-togovernment identityand authorisationNetherlandsBSIAnnual audits tomaintain accreditationas a TSP for theDutch governmentNetherlandsEU Regulation (EU)NO. 910/2014 (eIDAS)EU QualifiedTrust ETSI EN 319 411-1,ETSI EN 319 411-2standards to issueQualified Certificatesfor Electronic Signature,Electronic Seal andwebsite authentication.EU Regulation (EU)NO. 910/2014 (eIDAS)Netherlandse-Recognition/eHerkenningTrust ServiceProvider(TSP) forPKIoverheid10 European12Netherlandse-RecognitionISO 27001 (limitedscope - NLeHerkenning)NetherlandsPKIoverheidETSI EN 319 411-1,ETSI EN 319 411-2 andPKIoverheid Programof Requirementsstandards to issueQualified Certficatesfor Electronic Signature,Electronic Seal andWebsite Authenticationunder the Staat derNederlanden RootPolicy Management Authority for Grid Authentication 11 Interoperable Global Trust FederationPolicy Management Authority 13 The Americas Grid Policy Management Authority4ApplicabilityAccreditation to operatethe Managed CA forEuroGridPMA, the trustgrid for e-ScienceGrid authenticationin EuropeAuthentication Profileof the IGTFETSI EN 319 411-1,ETSI EN 319 411-2standards to issueQualified Certificatesfor Electronic Signature,Electronic Seal.Description

AccreditationBodyRequirements16SAS14/BAKOM15Swiss Law and ETSIstandards for QualifiedTrust ServicesProvider and TimeStamping AuthoritiesZertESQualifiedTrust ServicesProvider –RemoteSigningISAE 3402ZertESQualifiedTrust GAnnual audits toensure conformitywith the requirements forqualified certificatesSAS/ BAKOMCEN EN 419 241-1Trustworthy SystemsSupporting ServerSigning – Part 1:General SystemSecurity RequirementsKPMGMeets the requirementsof Swiss Law for remotesigning where the privatesigning keys aremanaged by a TrustService ProviderIAASB/IFACISAE 3402BDO SanyuAnnual audits oninternal controls overfinancial reportingJapanISO/IEC 27001Compliance with ISO/IEC 27001 InformationSecurity ManagementSystems RequirementsSpecification (formerlyknown as BS7799-2)Annual audits toevaluate how securelyan organizationmanages and storesits information and datain our Japan Data ment’sProtective SecurityPolicy Framework(PSPF) and AustralianGovernment InformationSecurity Manual (ISM)Annual audits thatcovers protectivesecurity governance,personnel security,information securityand physical securityAustraliaBiennial certification tomaintain accreditationas a provider ofBermuda AuthorisedCertificates. QuoVadis,a DigiCert subsidiary,is the only authorizedCSP in Provider (CSP)DigitalTransformationAgency (DTA)Ministry of Energy,Telecommunicationsand E-CommerceBermuda ElectronicTransactions Act andincludes elements ISO17799 (Code of Practicefor Information SecurityManagement), EESSI17and WebTrust for CAs14 SwissAccreditation Service 15 Swiss Federal Office of Communications 16 European TelecommunicationsStandards Institute 17 European Electronic Signature Standardisation Initiative5SwitzerlandSwitzerland(SwissRegulated /Qualifiedcertificates)

Compliance with Industry Data Privacy RegulationsDigiCert complies with applicable privacy regulations including the General Data Protection Regulation (GDPR) andCalifornia Consumer Privacy Act (CCPA). Additional information is available at ey BenefitsFaster Time-to-ValueProven Operational ExcellenceWith DigiCert cloud-based solutions, everything acustomer needs to deploy and activate theirauthentication, encryption and digital signaturesolutions are included. Customers can have a workingsolution up and running quickly with a minimumamount of planning.DigiCert is a proven leader in delivering a world-class,reliable, and secure cloud-based infrastructure. Withover 5 billion validations happening every year, DigiCerthas proven its operational excellent for the past 14years by delivering the expertise, ease of use, andsecurity that customers love.Lower Cost of OwnershipDigiCert cloud-based approach to PKI, IoT & TLS/SSLeliminates the costs associated with purchasing,deploying, and maintaining a dedicated on-premisessolution.6

For more information, email our security expertsat pki info@digicert.com 2020 DigiCert, Inc. All rights reserved. DigiCert is a registered trademark of DigiCert, Inc. inthe USA and elsewhere. All other trademarks and registered trademarks are the property of theirrespective owners.

Continuous Global Monitoring Dedicated monitoring: DigiCert Network Operations Center provides 24x7 monitoring of the DigiCert infrastructure, systems and network. Third-party monitoring: DigiCert employs external third party global services to monitor its critical infrastructure, systems, and networks.

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