Voluntary Recall Campaign 2016-2018 Titan And Titan Xd; Reduced .
Reference:Date:NTB18-038June 5, 2018VOLUNTARY RECALL CAMPAIGN2016-2018 TITAN AND TITAN XD; REDUCED CAPACITY LABELCAMPAIGN I.D. #PC623APPLIED VEHICLE: 2016-2018 Titan and Titan XD (A61)NOTE: All vehicles affected by this campaign will have a label supplied to thecustomer (for customer owned vehicles).INTRODUCTIONNissan is conducting this Voluntary Recall Campaign to install the Reduced Vehicle LoadCapacity Label (“reduced capacity label”) on certain specific Model Year 2016-2018 Titanand Titan XD vehicles, if not already installed. Nissan is providing customers with areduced capacity label. Customers have the option of affixing the label or going to a Nissandealership to have the label affixed at no charge for parts or labor.IDENTIFICATION NUMBERNissan has assigned identification number PC623 to this campaign. This number mustappear on all communications and documentation of any nature dealing with this campaign.DEALER RESPONSIBILITYIt is the dealer’s responsibility to check the campaign status on each vehicle falling withinthe range of this voluntary recall which for any reason enters the service department. Thisincludes vehicles purchased from private parties or presented by transient (tourist) ownersand vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealerinventory which are the subject of a recall must be corrected prior to sale. Failure todo so can result in civil penalties by the National Highway Traffic SafetyAdministration. While federal law applies only to new vehicles, Nissan stronglyencourages dealers to correct any used vehicles in their inventory before they are retailed.Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians areproperly trained individuals who have the equipment, tools, safety instruction, and know-how to do a jobproperly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DONOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.1/7
REDUCED CAPACITY LABEL INSTALLATION (overview)Does the vehicle have a reducedcapacity label?YesNo action required.NoIs the vehicle Dealer Stock (unsold)or customer vehicle (sold)?Customer vehicleApply label customerreceived with campaignnotice.Dealer StockDetermine the weight ofDealer installed accessories.Determine the weight ofVehicle Processing Center (VPC)installed accessories.Calculate the total weight ofaccessories added.Install reduced capacity label.Install protective film over label.2/7NTB18-038
SERVICE PROCEDUREExample of reducedcapacity label1. Park the vehicle in a safe place with the ignition OFF, theparking brake ON, and the automatic transmission in “P”.2. Open the driver’s door.3. Check if the vehicle already has a reduced capacity label(see Figures 1-3).Crew Cab (Figure 1) and Single Cab (Figure 2)If present, the reduced capacity label will be located below the existing Tire and LoadingInformation label on the driver’s side B pillar (driver doorjamb).Check herefor reducedcapacitylabelCheck herefor reducedcapacitylabelFigure 1Figure 2King Cab (Figure 3)If present, the reduced capacity label willbe located above the existing Tire andLoading Information label on the driver’sside rear passenger door.Check herefor reducedcapacitylabelFigure 33/7NTB18-038
4. Does vehicle already have a reduced capacity label?Vehicle is in Dealer Stock (unsold) and does not have a label: go to step 5, below.Vehicle brought in by Customer (sold) and does not have a label: go to step 9 onpage 5.Vehicle already has a label: No further action is needed. Discard customer’s label.5. Determine the weight of any dealer installed accessories. A listing of Nissan-approved accessories and their corresponding weights can befound at: NNAnet.com MY DOCUMENTS Accessories Current ModelApplication Charts. If the accessory you are installing is not listed in the Accessory Application Charts,use a simple scale to weigh the accessory. Subtract the weight of any parts removed from the weight of the parts installed todetermine total added weight. Use a simple scale to weigh any parts removed from the vehicle (for example, ifyou are removing one set of wheels and replacing with another set).6. Determine the weight of Vehicle Processing Center (VPC) installed accessories. The vehicle Monroney Label will list VPC installed accessories. A listing of Nissan-approved accessories and VPC installed accessories with theircorresponding weights can be found at: NNAnet.com MY DOCUMENTS Accessories Current Model Application Charts.7. Calculate the total accessory weight added. VPC installed accessories (if applicable), plus dealer installed accessories, minusremoved items, equals total accessory weight added.EXAMPLE:Weight of VPC installed accessories . .120 lbs.Weight of dealer installed accessories . 50 lbs.Weight of parts removed .- 10 lbs.Total weight added . . 160 lbs.8. Use a black permanent pen/marker to write the weight calculated in step 7 on thereduced capacity label.4/7NTB18-038
9. Install the reduced capacity label.NOTE: The adhesive on the label is permanent. Extra care should be taken whenapplying the label since it cannot be removed once it is attached. It is important the surface be free of dirt and oil to ensure proper adhesion of thelabel.a. Clean the area where the label will be placed (see Figures 4-6 for appropriatelocation) with isopropyl alcohol and water.b. Completely dry the area cleaned.c. Peel the label from the backing sheet and affix it within approximately 1 inch of theTire and Loading Information label. See Figures 4-6 for appropriate label placement location for your vehicle.Crew Cab (Figure 4) and Single Cab (Figure 5)Affix the label below the Tire and Loading Information ylabelFigure 4Figure 5King Cab (Figure 6)AffixreducedcapacitylabelAffix the label above the Tire and LoadingInformation label.Figure 65/7NTB18-038
10. Further action needed?Vehicle is in Dealer Stock (unsold): Yes. Go to step 11, below.Vehicle brought in by Customer (sold): No further action is needed. This procedureis complete.11. Install the provided protective film over the reduced capacity label.6/7NTB18-038
PARTS INFORMATION An Owner’s Letter accompanied by a vehicle specific reduced capacity label wasissued for each customer owned vehicle affected by this campaign.NOTE: If the reduced capacity label has been lost, you can obtain another one byemailing a request to NNAFQASupport@Nissan-usa.com with the followinginformation:Dealer code:Dealer name:Dealer address:VIN:Contact name:Contact phone number:Contact email address: The above contact information for a replacement reduced capacity label isonly valid for a request regarding this campaign. Do not order multiple reduced capacity labels per VIN or request. Please allow up to two (2) business days for reduced capacity label delivery. Dealers were supplied with blank reduced capacity labels and protective film (forlabels) for vehicles in their inventory that are affected by this campaign.CLAIMS INFORMATIONSubmit a Campaign (CM) line claim using the following claims coding:CAMPAIGN (CM) I.D. #DESCRIPTIONOP CODEFRTPC623Inspect and, if necessary, installReduced Capacity LabelPC62300.2 hrs7/7NTB18-038
A listing of Nissan-approved accessories and VPC installed accessories with their corresponding weights can be found at: NNAnet.com MY DOCUMENTS Accessories Current Model Application Charts. 7. Calculate the total accessory weight added. VPC installed accessories (if applicable), plus dealer installed accessories, minus
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