Multi-Tenant Portal Administrator Guide

CellGate Portal4. Select the following:A. Number of days before theevent that group members canschedule the invite.AB. Select the number of hours forQR codes to remain valid.BC. Set the allowed times when theQR code will work, regardlessof your the amount of time thecode is set to be valid. Forexample, if you set a 24 hourQR code, then set the “timesthat QR codes will be valid” from9-5, the QR codes only workfrom 9 to 5.D. ClickCD.The members of this group can nowcreate QR codes from the CellGateapp on their phones.Create QR CodeTo create a QR code for yourself in theportal:1. Click Users; click QR Code.2. Click.A3. Enter the event information.A. For Invite Name, enter a uniquename for the event.B. For Start Date, enter the eventdate, then select the time theevent will begin.BCDC. For Duration, set the amount oftime the event will last. End timeauto-populates.D. Click Choose Gates.cell-gate.com 21855.694-2837

CellGate Portal4. Click the checkbox for the gate orgates where visitors with the QRcode can enter. Click.5. Click.The invitation is added to the Temporary Invites screen.User QR CodesUsers can create their own QR codes in the CellGate app.1. Tap New Invite.2. Tap Enter Invite Name.3. Enter the invite name. Click Save.cell-gate.com 22855.694-2837

CellGate Portal4. Choose the day of the event. This is the day the QRcode will be valid. Click OK.5. On the clock, tap the time you want the event to start.Click OK.6. Choose the number of hours you want the event to last.Click OK.7. Choose the number of minutes you want the event tolast. Click OK.8. Click Save.9. Tap Choose gates.If only one QR access point is available, it isautomatically selected for you.cell-gate.com 23855.694-2837

CellGate Portal10. Select the gates you want visitors with the QR codeto use. Click Save.11. A popup asks if you want to share the QR code. ClickShare.QR codes can only be used on devices witha touch screen.12. Tap Share Invite. Your contacts will open. Select thepeople you want to share QR code with.cell-gate.com 24855.694-2837

CellGate PortalInvite ReceivedGuests receive this message on their phones.Press Guest QR code On the entry unit when you arrive at the property.Press the invite link below, and present the QR code to the entry unit.http://www.linkforQR.comUse QR Code with CellGate HardwareAfter the guest has received a QR code from a CellGate user, they’re ready for the event. Guestsshould travel to the property at the time of the event and follow these steps to enter the property.1. Open the QR code on your phoneso that it is visible in the center ofyour phone screen.2. On the Cellgate device, WXL or480, press the QR code button.WXL3. Hold your phone screen to thedevice.The system reads the QR code andopens the gate or door.WXLcell-gate.com 25855.694-2837

CellGate PortalGroupsOverviewGroups allow you to create users with the same permissions and restrictions. With groups, you canedit user information quickly.We provide preset groups that contain common restrictions. You can also create new groups basedon your needs. Groups include web and app access and restrictions for property access.Hierarchy BreakdownTypes are categories of users with similar permissions and restrictions based onintended use.Groups contain users with the same permissions and restrictions, including appand portal access.Roles are the most specific: roles give specific information about individual users.Types and RolesTypesAdminsResidents/EmployeesVisitorsNo AccessAdmins can accessthe portal. TheAdmin Role belowshows the accesspermissions.Residents and employeeshave the same permissionsand can be Video or VoiceCallgroup Managers orUsers.Visitors can accessthe property, withcode restrictionsbased on date andtime.Turns access off;users moved tothis type, role,and group ceasefunctioning.RolesAdminsAccount AdminBilling AdminSite AdminRead Only AdminHere’s how the types break down.Residents/EmployeesVideo CallgroupManager, remoteaccessVideo CallgroupManagerVideo CallgroupUser, remote accessVoice CallgroupManager, remoteaccessVoice CallgroupManagerVoice Callgroup User,remote accessVideo Callgroup UserVoice Callgroup UserVisitorsVendor CodeGuest CodeCredential only userNOTEGroup manager’s permissions carryto users they create: a callgroupmanager with remote access createsan app user with remote access.cell-gate.com 26855.694-2837

CellGate PortalTypes and Roles: Further DetailsThese tables describe the permissions each user type and user role provide.Type: AdminSees and edits everythingAccount AdminCan’tCanUse CellGate AppImport CallgroupsMomentarily Open Gate on DemandMomentarily Open Gate During CallHold Open GateTake PhotosManage Web PortalManage BillingManage CallgroupsManage DevicesManage SchedulesManage RestrictionsManage Access CodesManage PermissionsManage UsersBilling AdminManages Billing and can only see BillingManage BillingCan’tCanAccesses, edits all pages, but BillingView or edit Groups, Devices,Schedules, Restrictions, Access,Permissions, UsersSite AdminCan’tCanUse CellGate AppMomentarily Open Gate on DemandMomentarily Open Gate During CallHold Open GateTake PhotosManage CallgroupsManage GroupsManage DevicesManage SchedulesManage RestrictionsManage Access CodesManage PermissionsManage UsersSees content on the portal but can’t editCanView CallgroupsView GroupsView TemplatesView SchedulesView Account InformationView UsersView RestrictionsView Billing InformationAccess or edit billing informationRead Only AdminCan’tEdit any information in the portalcell-gate.com 27855.694-2837

CellGate PortalType: Resident and EmployeeVideo Callgroup Manager, Remote AccessHas portal login, app access, opens gate from app; can see and create users in their callgroupCanUse CellGate AppMomentarily Open Gate on DemandMomentarily Open Gate During CallHold Open GateManage their CallgroupCan’tManage BillingManage SchedulesManage RestrictionsManage GroupsManage Access CodesManage PermissionsManage UsersVoice Callgroup Manager, Remote AccessHas portal login, app access, opens gate from app; can see and create users in their callgroupCanUse CellGate AppMomentarily Open Gate on DemandMomentarily Open Gate During CallHold Open GateManage their Voice CallgroupCan’tManage BillingManage SchedulesManage RestrictionsManage GroupsManage Access CodesManage PermissionsManage UsersVideo Callgroup ManagerHas portal login, app access, can see and create users in their callgroupCanUse CellGate AppMomentarily Open Gate on DemandMomentarily Open Gate During CallManage their Callgroup in Web PortalManage Callgroup Users in Web PortalImport Callgroups Can’tHold Open GateTake PhotosManage Web PortalManage BillingManage Other CallgroupsManage DevicesManage SchedulesManage RestrictionsManage Access CodesManage PermissionsManage Other UsersVoice Callgroup ManagerHas portal login, app access, can see and create users in their callgroupCanUse CellGate AppManage their Voice Callgroup in Web PortalCan’tImport CallgroupsHold Open GateTake PhotosManage Web PortalManage BillingManage Other CallgroupsManage DevicesManage SchedulesManage RestrictionsManage Access CodesManage PermissionsManage Other UsersVideo Callgroup User, Remote AccessHas app access; can answer calls and open gate from appCanUse CellGate AppMomentarily Open Gate on DemandMomentarily Open Gate During CallCan’tAccess the Web Portalcell-gate.com 28855.694-2837

CellGate PortalType: Resident and Employee, continuedVoice Callgroup User, Remote AccessHas app access; can answer calls and open gate from appCan’tCanUse CellGate AppMomentarily Open Gate on DemandMomentarily Open Gate During CallAccess the Web PortalVideo Callgroup UserHas app access; can answer calls from appUse CellGate AppAccess the Web PortalVoice Callgroup UserNo app or portal accessUse CellGate AppCan’tCanCan’tCanMust use gate code to enter propertyAccess the Web PortalCredential Only UserCan’tCanUse a code to enter the propertyAccess the Web PortalAccess the CellGate AppType: VisitorGuest CodeMust use gate code to enter propertyCanCan’tUse a code to enter the propertyMust use gate code to enter propertyAccess the Web PortalAccess the CellGate AppVendor CodeCan’tCanAccess the Web PortalAccess the CellGate AppUse a code to enter the propertyType: No AccessAll access permissions removedCanNo AccessCan’tNo permissions: all permissions removedNo one can edit or remove someone in the group above them. For example, a SiteAdmin cannot edit or remove the Account Admin.cell-gate.com 29855.694-2837

CellGate Portal17 862345Groups provide you with options, which are identified below.1. You can search for a group by name. Enter the term and click Search.2. Click to expand Admin, which shows all your admin groups.3. Click to expand Resident/Employee, which shows all the groups of residents and employees.4. Click to expand the Visitor groups, which shows the Visitor groups. Visitor groups includeGuests and Vendors.5. Click to expand No Access, which includes members of the No Access group.6. Clickto edit the QR settings for the group you have selected.7. Select a group or groups and click8. Clickto edit the group to add restrictions.to create a new group.cell-gate.com 30855.694-2837

CellGate PortalRestrictions and GroupsUse restrictions to limit access by date, time, property location, and number of uses. Restrictions arespecific to the credentials a user has: they determine how many times and when a user can accessthe property. Restrictions are associated with their affiliated code, clicker, ID, or remote. Note that youcan add restrictions from the group side or add a restriction specific to a user.13425678910How to Create Restrictions1. For Access to all Properties/Install Locations, choose Yes or No.2. For the devices the restrictions should apply to, click.3. For Select Preset, select a template from the dropdown or build your own restrictions.4. For Date Range, click5. For Days, click, and enter the desired dates for the restrictions., and select the days the user can access the property.6. For Timeframe, click, and add the times the user can access the property.7. For How many times, clickallowed on the property.8. Click, and enter the number of times you want the user to beto see a preview of the schedule.The number of times applies to all of this user’s credentials.9. The preview appears in the calender below.10. Clickto save the restrictions. You will be prompted to save and name these restrictions.Restricted codes are saved in the cloud. Your system must have network access for thiscode to work.cell-gate.com 31855.694-2837

CellGate PortalCreate a Group with ManualSetup1. Click the Groups tab.2. Click.3. Choose how to create the group.Click, then click.4. Enter group information:A. User TypeB. User RoleC. Group Name.D. The Group Code isautomatically generated.E. If you want, add a Descriptionof the group; this field is notrequired.F. ClickABCDE.Fcell-gate.com 32855.694-2837

CellGate Portal123The Apply restrictions page has three parts.1. Property, Location Access2. Create Restrictions (top half of page)3. Preview (bottom half of page)1. Property, Location AccessA. Select checkboxes for property,devices, and gates to which youwant to add restrictions; click.AB. If you only want to create restrictionsfor the property the user can access,Click.cell-gate.com 33B855.694-2837

CellGate PortalABCDEFG2. Create RestrictionsA. You see the location the restrictions apply to.B. If a preset template applies, select it from the dropdown menu.C. To apply a date range for the restrictions, clickfor the restrictions to apply.and choose the start and end datesD. To choose the days of the week to allow access, clickaccess.E. To set a timeframe, clickFrom 9:00 AM To 5:00 PM., and select the times to allow property access, such asF. To set the times to allow access, clickto the property.G. Click. Choose the days to allowand enter the number of times to allow access. You’ll see a preview of the changes.cell-gate.com 34855.694-2837

CellGate PortalABCDEYou’ll see a preview of your restrictions.A. The Start and End Dates for the schedule display.B. “How many times?” is the number of entries allowed.C. The schedule preview displays in green.D. ClickE. Clickto save the restriction.Restrictions added at the group level apply to everyone in the group.4. If you’ve created newrestrictions, enter the PresetName. Click.Once saved, you can apply the restriction to other groups and users.cell-gate.com 35855.694-2837

CellGate Portal5. To migrate existing membersto the group, click.You can skip this stepand return to the grouplater.6. Click the checkbox orcheckboxes for the user groupor groups you want to migrateand click.7. You’ll see the users in thegroup. Click.8. Review the GroupInformation. If you’re happywith the group information,click.If you want to discard changesand start again, click Cancel.cell-gate.com 36855.694-2837

CellGate PortalAdd or Edit Restrictions for an Existing Group1. Click the Groups tab.2. Click the checkbox for theGroup to which you want toadd restrictions.3. If needed, clicktochange the group name.4. Click Property Access &Restrictions.5. Complete the restrictions.A. Click Add Restrictionsto add clickto a specific port.BAB. You’ll see the portyou selected next toRestriction For .C. Enter the restrictionsas needed. Clickto see apreview of the schedule ingreen.D. ClickC.You will be prompted to save andname the new preset.Dcell-gate.com 37855.694-2837

CellGate PortalTemplatesSchedule TemplateA schedule template sets the device’s hold open schedule. A Schedule Template can apply to weeklyrecurring, alternate, or blackout schedules. You can apply the template to each entry point.The options within a schedule template are Hold Open and Momentary Device Schedules.1. Click Templates andSchedule Template.2. Clickfor the type ofschedule template to add.3. Enter schedule name, and click.4. For the schedule nameyou just created, click.cell-gate.com 38855.694-2837

CellGate Portal5. Clickfor a Weeklyschedule orforAlternative Schedules &Blackouts. An AlternativeSchedule is a one timeschedule for the gate. ABlackout Schedule ignores allother schedules on the device.6. Enter the Start Day and Timeand End Day and Time. Click.7. Click Apply to Device toreapply the template to thedevice, which updates thedevice’s stored schedules.8. Select the device to applythe template to and click.Any time you change the templates, you must reapply them. Even deletedtemplates need to be applied to devices for the deleted schedule to be removedfrom the gate.cell-gate.com 39855.694-2837

CellGate PortalUser Group Restriction TemplateTo access the User Group Restrictions Template, click Templates,then click User Groups Restrictions Template. You’ll create atemplate to apply to users and groups.12345671. Enter the Preset Template Name, which you’ll use to identify the template, and a Description, ifyou want, but a description is not required.2. For the date range, clickclick Any.and select the From and To dates. To allow access on all dates,3. For the days, click,and select days of the week you want to create access restrictions. Toallow access on any day, click Any.4. For the time frame, clickaccess at all times, click Any., and set the To and From times to set up restrictions. To allow5. To limit the number of times to allow access to the property click. Enter the number oftimes you want to allow access. To allow an unlimited number of accesses, click Any.6. Click7. Clickto see a preview of the restrictions in the calendar below.to save the template.cell-gate.com 40855.694-2837

CellGate PortalLogsTo see the logs for yourCellGate devices, click Logson the navigation bar.7The Log Filter allows you to specify how your information displays

CellGate Portal CellGate Portal 1. Click next to the user at the tier level you want to invite. Set up Callgroup If you are a CallGroup Manager, you can then set up your callgroup. Callgroup Users cannot set up a callgroup. After creating a password and logging in, the Callgroup Manager see the page to invite users to the callgroup. A C D F B E 2.