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rtpoReunitymmCo1820columbusairports.comWHERE TO NEXT?2018 Community Report 1

THE NEXTBIG y connecting Ohio with the world, theColumbus Regional Airport Authority ishelping Columbus reach what’s next.2018 Community Report 3

COLUMBUS IS GOING PLACESColumbus never stops moving forward. It’s who we are. It’s what we do.Board of DirectorsSusan Tomasky, ChairWilliam R. Heifner, Vice ChairIt’s an inspiring time to be in Columbus. All across our community, people are putting their hearts and hard workinto ventures big and small, new and established, personal and collaborative. It seems as though nothing is beyondreach because we never stop asking, “What’s next? What can we accomplish together? How big can we dream?”Frederic Bertley, Ph.D.What’s next for the Columbus Regional Airport Authority? Pioneering the next chapter in passenger experience,economic growth and global connectivity. We will pursue new and exciting ways of connecting Ohio with the worldby building upon a strong foundation.Frank J. CiprianoExpanding air service to the West Coast and international destinations is a top priority, and thanks to a strongnational economy and airline consolidation, passenger aviation has never been healthier. In fact, passenger traffichas increased nearly 20 percent at John Glenn International over the last three years.As the economy grows and e-commerce expands, air cargo at Rickenbacker International Airport continuesto multiply exponentially—with international flights more than quadrupling over the last four years. TheRickenbacker ecosystem, which is an economic engine fueling job and infrastructure growth unlike anything elsein our region, is the result of years of purposeful collaboration.We will harness that same collaborative spirit as we partner with stakeholders to pursue groundbreakinginitiatives, including mobile electric vehicle charging units, truck platooning and a Hyperloop route, as we forge thenext era of innovation in our region.Just like everywhere you go in Columbus, there are a lot of exciting things happening at the Columbus RegionalAirport Authority as we work to help you achieve whatever’s next for you, for your business and for our community.Don M. Casto IIIElizabeth KesslerJordan A. Miller Jr.Kathleen H. Ransier, Esq.Terrance WilliamsCity of ColumbusAndrew J. Ginther, MayorFranklin CountyBoard ofCommissionersKevin L. Boyce, PresidentMarilyn BrownSusan TomaskyChair, Board of DirectorsColumbus RegionalAirport AuthorityJoseph R. NardonePresident & CEOColumbus RegionalAirport AuthorityJohn O’Grady2018 Community Report 5

WHERE WILLYOU GO NEXT?The next business opportunity. The nextfamily vacation. The next travel adventure.As we continue to expand our air service, you cantravel to more places than ever.2018 Community Report 7

NEARLY 160 DAILY DEPARTURESTO 43 DESTINATIONSAIR SERVICEWherever you’re headed next, we have you coveredcoast to coast and everywhere between.From John Glenn International and the Rickenbacker Passenger TerminalTorontoMinneapolis 445DetroitMilwaukee 2Chicago 237OaklandLas VegasSt. Louis 2Washington, D.C. AreaNashville2 Los Angeles3Phoenix2Charlotte 8AtlantaDestin/ FortWalton BeachDallas 6Tampa Area 3(TPA, PIE)Number ofdaily flights2Orlando Area(MCO, SFB)5 Miami Area(MIA, FLL)Fort Myers AreaFlights operateless than daily(RSW, PGD)Cancún499DAILY FLIGHTS TOTHE EAST COASTDAILY FLIGHTS TOTHE WEST COASTTWOJacksonville6Houston 4April 2018TO DESTIN/FORT WALTON BEACHSavannahNew OrleansAustin(DCA, IAD, BWI)RaleighFebruary 2018NONSTOP SERVICE TOTOP DESTINATIONSMyrtle Beach12(DAL, DFW)42TO AUSTINPhiladelphia153NONSTOP SERVICE(LGA, JFK, EWR)6Denver 4NEWNew York Area23(ORD, MDW)1BostonEXPANDEDSERVICE TOCANCÚN7 DESTINATIONSApril 2018Also served by Delta andVacation ExpressPunta CanaNEW AIRLINESMILWAUKEE2018 Community Report 9

AIR SERVICENext Stop: Expanding AccessTo West Coast, Europe & AsiaLanding Service To ANew DestinationThanks to a strong national economy and low fuel costs, the airline industry is experiencingunprecedented growth. We’re positioning Columbus as the next great opportunity for new airservice, and we’re working closely with airlines in and new to the market on our top priorities:With competing opportunities in airports across the nation and a limited numberof aircraft, the market for air service is very competitive. Columbus is always onthe verge of what’s next, and we’re working to ensure that airlines understand thestrength of our market. Securing new service is a community-wide effort that takesyears of work to accomplish—an effort we will continue to lead in 2018 and beyond.Expanding WestCoast Serviceto support the growing demandas West Coast-based tech titanslike Amazon and Facebookincrease their presence inColumbusSEATTLESAN FRANCISCOSAN DIEGOSALT LAKE CITYSecuring InternationalServiceEUROPEAN HUBASIAN HUBHOW WE DO IT1 Partner With Business & Community Leadersto understand their priorities for new destinations and todemonstrate to airlines that there is a strong demand for service2 Identify The Airlinebest suited to provide service3 Demonstrate The Value Of Our Marketand educate the airline about the current and future demandand the potential for success4 Create A Strong Incentive Packagefrom the airport and the community5 Plan & Launch The New Servicewhile helping the airline market the flight6 Maintain Route Sustainabilityby encouraging customers to use the new service2018 Community Report 11

TAKING PASSENGEREXPERIENCETO THENEXT LEVELPlug in and get to work.Or unplug and get vacation started.Amenities and services for business travelers,leisure travelers and families.2018 Community Report 13

PASSENGER EXPERIENCEYour Next Trip Is MoreEnjoyable Than EverComplimentaryPower OutletsMore ConvenientScreeningover 2,000 at John GlennInternational and theRickenbacker Passenger TerminalNew Walking Lotrecently expanded ConcourseA & C checkpointsTSA Pre expedited screening forpre-approved travelerspark and walk to the terminalin less than five minutesWHAT’S NEXTNew Dining Options In Concourse Ca new Donatos and expanded StarbucksLarger Cellphone Waiting Lotwith easier accessElectric Vehicle Charging Stationssupports Smart Columbus initiative to increase electric vehicle useAMENITIESDININGfree wi-fifull-service restaurants andgrab-and-go options with afocus on local brandswork stationscurrency exchangeprivatenursing roomsfamily restroomsvisual &performing artskiosks to self-tag bagscomfortable seatingrideshareservices & taxisparking optionsMORE PLACES TO FUELYOUR TRIPNew Starbucks On Baggage Claimin addition to locations in every concourseand the food court2018 Community Report 15

PASSENGER EXPERIENCEEXPANSION OF ARTS PROGRAM1,000 People Of Genoa Exhibita community-wide exhibit from Genoa, Italy (Columbus’ sister city)travelers at John Glenn International will be featured in the 1,000 PeopleOf Columbus exhibit in GenoaJohn Glenn Keepsakesfeatured in the Legacy of Leadership loungesJOHN GLENNINTERNATIONAL RUNWAY5K RUN & WALKinaugural event raised 37,000for Honor Flight ColumbusSOLD OUT IN 36 HOURSthe 2018 Runway 5K Run & Walk(Sept. 22) promises tobe even biggerregistration opensin the springmid-summerTRAVELER ASSISTANCE PROGRAMSFear Of Flying Workshops Certified TourismAmbassadorsa program, in partnership withNationwide Children’s Hospitaland The Ohio State UniversityCenter For Aviation Studies, tohelp travelers with anxietySpecial Assistance TourPrograms For FamiliesWith Autistic Childrenmaking traveling easier andmore comfortable for autisticpassengers and their familiesthrough Experience Columbus,our staff creates a positivevisitor experience by providinginformation about the GreaterColumbus areain addition, we train airportbusiness partner staff, includingairlines and TSA2018 Community Report 17

A new reason to love visiting Columbus,and another reason to love coming home.

A new reason to love visiting Columbus,and another reason to love coming home.

A Future-Focused, Phased Approachensures we strategically and responsibly stay in step with our city’sgrowth while pioneering the next chapter of our region’s futurethe One International Gateway project is more than just a newterminal, and we won’t have to wait long to start experiencing thebenefits of this developmentwe are approaching the project in four strategic phaseswithin the next several years, we will have a new rental car facility,new hotel and increased airport parking, key elements that willgreatly improve the traveler experiencePhase 1: Strategic PlanningCompleted In 2017carefully and responsibly built a plan that makes sense for our cityremain poised to evolve with the industry, national and local economies,and passenger demand2018 Community Report 21

ONE INTERNATIONAL GATEWAYPhase 2: Grow, Enhance & Sustain2018 – Mid 2020sNew Rental Car Facilityrental car operations will moveinto a new facility separate fromthe parking garage, opening upadditional garage parking fortravelerswill allow travelers to drop offand pick up rental cars from acentralized locationapproximately 136 millioninvestment funded by rentalcar user feesconstruction starts in2018 and opens in 2021UTILITY PLANTFUTUREDEVELOPMENTNEW RENTAL CAR FACILITYPhase 3: New Terminal &Parking Garage ConstructionNEWRESIDENCE INNLate 2020s – Early 2030sNew Residence InnBy MarriottNew Terminal & Associated Facilitiesaccommodate business travelerswith first extended-stay hotel onairport propertyNEWPARKINGGARAGEconstruction starts in2018 and opens in 2019Hampton Innwill take about seven years to design and constructFairfield Inn& SuitesHilton GardenInnExistingParking Garagetrigger to start work will be based upon financing as wellas current 1950s terminal approaching capacity and/orbecoming unsustainable due to ageAir TrafficControl TowerTerminal EnhancementsNEW TERMINALsmart maximization of theexisting terminal to gainefficiencies and accommodategrowthPhase 4:Decommission& Redevelopenhancements to maintain apositive customer experienceNORTHmodern amenitiesincreased efficienciesaccommodate future expansionDecommission the existing terminal andredevelop the property–2030s2018 Community Report 2325

THE NEXT BIGIDEA IS NOWARRIVINGThe latest tech. The newest retail.The coolest fashion.Our position as a hub for global logistics meansthe next big thing is already in Columbus.2018 Community Report 27

AIR CARGOThe North American HubFor LogisticsRICKENBACKER AVIATIONmanaged by Columbus RegionalAirport AuthorityRickenbacker International Airport’s strategic geographic location andfocus on cargo help premier logistics providers grow their businesses.provides aircraft services and amenitiesto flight crewsThe Airport Of ChoiceProjected GrowthFor ExportsIn Cargoas advanced manufacturing inover 2,000% growth &Ohio and the Midwest expands,nearly 2 billion pounds aRickenbacker Internationalyear over the next 20 yearsAirport is the airport of choice forserves corporate, commercial, militaryand general aviationresulting in more job creationin e-commerce, fulfillment,data analytics, warehousemanagement and moreInflux OfInternational Cargoup 65% in 2017a growing number of companiesLivestock Exportsfocus on animal-friendlyexport process and cultureUSDA-approved Port ofEmbarkationdedicated export inspectionfacility to support growingdemand coming summer 20182018 Community Report 2729

AIR CARGOWhat’s Next For Your Business?A Smarter FutureHELPING BUSINESSES MOVE AHEADOF THE COMPETITIONLEVERAGING COMMUNITY PARTNERSHIPS ANDINITIATIVES TO REIMAGINE OUR REGIONGlobal ReachHyperloop One15 scheduled international flights each weekplus many more charter flights to meetseasonal fluctuations and growing demandKey Advantageseliminate hours and costs from supply chainsone-day drive to nearly half of U.S. andone-third of Canadian populationspersonal service to help businesses succeedaccess to global opportunities through the airport’sinternational freighter service provided by:FedEx and UPS serve the growing demandfor domestic air cargo servicea new mode of transportationthat moves freight and peoplequickly, safely, on-demand anddirectly to destinations viaelectric propulsion through alow-pressure tubeHyperloop One Global Challengeidentified the strongest newHyperloop routes in the worldthe Midwest Connectroute, connectingColumbus to Pittsburghand Chicago, was one of 10global corridors selectedamong 2,600 registrantsfrom over 100 countriesRickenbacker identified as apotential stopaligns with our work in surfacetransportation corridors fromColumbus to Chicago andPittsburgh for freight andpassengersPlatooning Trucks OnRickenbacker Roadwaysa Smart Columbus initiativeequipped tractor-trailers willplatoon two at a timea key element of the future smartcity that will save fuel, reduceemissions and enhance qualityof life2018 Community Report 29

THE NEXTECONOMICENGINE IS HEREFueling job creation, real estateopportunities and economic growth.2018 Community Report 33

INDUSTRIAL DEVELOPMENTIndustrial DevelopmentBy Columbus RegionalAirport AuthorityMaximizing OurEconomic Impactdevelops land not being usedfor aeronautical purposesbrings and keeps companiesin the communitycreates more jobs, realestate opportunities andeconomic growthgrows the tax-revenue basefor local and state governmentsRICKENBACKER GLOBALLOGISTICS PARKNearly 6 Million SquareFeet of IndustrialDevelopmentthe equivalent of more than9.5 Ohio Stadiumsunder roofTenants IncludeAmazon, Kraft Foods,Crate & Barrel, Toys “R” Us,Handguards, Gymboree,Hyperlogistics, American Showa,Inno-Pak, Mars Petcare, BASF,LaserShip, Owens & Minorresulting in nearly5,400 jobsNearly 14.5 MillionSquare Feet RemainFor Developmentresulting in thousandsof more jobs2018 Community Report 33

INDUSTRIAL DEVELOPMENTCMH NORTHAIRFIELDNetJets WorldHeadquartersa Berkshire Hathaway companyand industry leader in fractionalaircraft ownershipBOLTON FIELDthe home of Columbus State Community College’s Aviation MaintenanceTechnology Program since 1979Columbus State is growing its Bolton Field campus to include its FireScience Program and Fire Academywill upgrade and expand firefighting training facilities, provide AircraftRescue and Firefighting (ARFF) certification, and increase enrollmentin degree, certificate and continuing education courses for all levels offirefighters and fire rescue personnelFlight SafetyLearning Centeroperator of the world’slargest fleet of advancedfull-flight simulatorsbacked by Berkshire Hathawaywith locations in the UnitedStates, Australia, Brazil,Canada, China, France, Japan,Netherlands, South Africa andthe United KingdomOther Tenants IncludeHomage, Keifner & Associatesand more2018 Community Report 3537

rtpoReunitymmCo1820columbusairports.comWHERE TO NEXT?2018 Community Report 1

NEW AIRLINES 7 DESTINATIONS MILWAUKEE DAILY FLIGHTS TO 49 THE EAST COAST 9 DAILY FLIGHTS TO THE WEST COAST AIR SERVICE NEW NONSTOP SERVICE February 2018 April 2018 TO DESTIN/FORT WALTON BEACH TO AUSTIN Flights operate Number of 4 daily flights Wherever you're headed next, we have you covered coast to coast and everywhere between.

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