Eric Vanhove Solution Architect SAP Belgium-Luxemburg - Adobe

Collaborative BusinessScenarios UsingPDF-based Interactive FormsEric VanhoveSolution ArchitectSAP Belgium-Luxemburg

SAP/Adobe Partnership OverviewSAP/Adobe Strategic Partnership Solution first available with SAP NetWeaver ‘04Adobe provides Open technology, de-facto standard for forms Benefits of combination of PDF with XMLBenefits of SAP/Adobe collaboration SAP AG 2005,Integration of Adobe’s PDF technology into SAP solutionsAdobe Reader installed on virtually all desktopsUser-friendly forms design tool lowers cost of operationsReuse of existing PDF forms“Natural” look and feel of formsClose linking of processes and forms (real integration)

Online Interactive Form Scenario SAP system access needed Full integration into Web Dynpro for Javaand ABAP frameworks Context-sensitive value help, online checksBrowser withAdobe Reader plug-inOffline Interactive Form ScenarioDown- /Upload No SAP system access needed Static value help, static checking,simple arithmetic calculations Self-contained PDF (XML data layout)Adobe ReaderofflineE-mail /HTTPForm Printing Scenario ‘Classic’ form processing, not interactive Output documents are printed, e-mailed,Archivearchived or faxedPrintE-mail SAP AG 2005,SAP NetWeaver Application ServerForms Scenarios – Technical View

Full Integration into SAP NetWeaverSAP NetWeaver PEOPLE INTEGRATIONPortalCollaborationINFORMATION INTEGRATIONBus. IntelligenceKnowledge Man.Master Data ManagementPROCESS INTEGRATIONIntegrationBrokerBusinessProcess MgmtAPPLICATION SERVERJavaABAPDB and OS Abstraction SAP AG 2005,Life Cycle ManagementComposite Application FrameworkMulti-Channel AccessAPPLICATION SERVERJ2EEABAPAdobe LiveCycleDesignerAdobe LiveCycleDesignerAdobe Document ServicesDB and OS Abstraction

Interactive Forms – Design Time and RuntimeNetWeaver Developer StudioABAP WorkbenchSAP NetWeaver Application ServerJava PDF ObjectABAP PDF ObjectAdobe Document ServicesAdobe Document Services J2EE Engine SAP AG 2005,

Adobe LiveCycle Designer in Developer StudioScript EditorWeb DynproEnvironment SAP AG 2005,Data SchemaDesignerTools Palette

Guided Procedures: The PrincipleGuided Procedures: Lead through the workflow and enabletracking of the processInteractive Forms: Steps can be completed offline1Find form234Add tectureRequestorSpecialistManagerNotifications triggered by Guided Procedures SAP AG 2005,

Case I: Liebenau, Therapy Participant EvaluationObjective: Gather feedback on performance ofoccupational therapy participants from externalworkshop supervisorSolution:Evaluation questionnaire usingInteractive FormsWorkflow: Health organization creates PDF questionnaire pre-populatedwith individual patient data Health organization e-mails form to workshop supervisor forparticipant evaluation Workshop supervisor completes form and e-mails back tohealth organization System extracts data from PDF and updates SAP forHealthcare patient file Read-only filled-in PDF is stored in SAP Records Management SAP AG 2005,

Offline Interactive Scenario by SAP Customer@Workshop supervisorSend backby e-mailRM FileEvaluation formCreate passive PDF and file formin Records ManagementPre-fill withpatient dataIS-H / RMExtract data SAP AG 2005,XMLUpdate dataZ table

Benefits for Customer Liebenau Foundation Integration of SAP Healthcare, SAP RecordsManagement and Interactive Forms in SAPNetWeaver Enablement of offline processes for remoteemployees without direct system access Backend system data is accurate, completeand up to date SAP AG 2005,

CASE II: Business Process and RequirementsBusiness Process Highlights The independent Agents register 30,000 claims per year, resulting inabout 60,000 handwritten checks per year Copy of check and supporting documents are faxed to FinancialServices Company where a group of claim processors verify submittedinformation, research incorrect or missing information and manuallycreate a claim in SAP’s Claim Management SystemChallenges Comply with SOX Act and reduce exposure to fraud Increase data accuracy and integrity Easy to use for occasional users Hide complexities of claim creation Hardware/software requirements User authorizations Timely notification of financial institutions SAP AG 2005,

Customer Case Study: Financial Services Company SAP AG 2005,

SummaryInteractive Forms based on Adobe software providesubstantial benefits, because they Automate and streamline forms-based businessprocesses Are fully integrated into SAP NetWeaver Are available to any SAP solution Combine the benefits of the open technology standardsXML and PDF Can be deployed in online and offline scenarios Cover high-volume print requirements SAP AG 2005,

Further InformationÎPublic WebNetWeaver Developer‘s Guide: www.sdn.sap.com/sdn/developersguide.sdnSAP Developer Network: www.sdn.sap.comÎ Web Application Server Î Quick Link Interactive Forms: Featured ContentAdobe: www.adobe.com/sapwww.sap.com: Solution Brief “SAP Manager Self-Service: Tools for SmartDecisions and Lower Costs”SAP Customer Services Network: www.sap.com/services/ÎSAP Service Marketplacehttp://service.sap.com/adobeÎRelated SAP Education Training Opportunitieshttp://www.sap.com/education/BC480: PDF-Based Print Forms with the Interactive Forms SolutionÎRelated Workshops/Lectures at SAP TechEd 2005CD151, Creating PDF-Based Forms for Printing, Hands-onCD154, Scenarios with Interactive Forms in Web Dynpro, Hands-onCD258, Putting It All Together – Application Development in SAP NetWeaver SAP AG 2005,

SAP AG 2005, SAP/Adobe Partnership Overview SAP/Adobe Strategic Partnership Solution first available with SAP NetWeaver '04 Adobe provides Open technology, de-facto standard for forms Benefits of combination of PDF with XML Benefits of SAP/Adobe collaboration Integration of Adobe's PDF technology into SAP solutions Adobe Reader installed on virtually all desktops