SAP Netweaver Technology Platform
SAP Netweaver technology platformHistory and evolution
Generation 1: Main Frame Huge leap in automation Single DB: central pointof integration All level of the )contained in a singleapplication TIGHTLY COUPLEDlogic, not flexible Not standardized APIs toaccess functionalities
Generation 2: Client/Server ERP client/serverarchitecture popular ERP for financial andmgmt, CRM, SCM, SRMto expand the range ofautomation Best of breed – best appfor each purpose Solution from differentvendor / no central point ofintegration Data scattered orduplicated Integration needed
Generation 3: Bridging the gap among systems The challenge isintegration Cross application process Web based UIs connectdifferent apps, BW datafrom different source EAI integrate andORCHESTRATE New technology to bridge(still Best of Breed) mySAP Business Suite Netweaver (Integrate Ent. Appl isnot a customer Problem)
Generation 4: The Adaptive Value Network Web services: every application canexpose/use its functionality. Service Oriented Architecture –reusable part & reusable service. Composite application – datadistributed over different application Who should build your own service ? Adoption of reusable repository ofservices to answer to: Who build?What tool ? How make them work ? eSOA provides the blueprint forbuilding SOA based compositeapplications
Extended Order-To-Cash ProcessProduction Planner nternal)ERP(internal)CRM(internal)People EnterpriseSystems
Extended Order-To-Cash: Process OrchestrationPurchaserProduction PlannerAccountantInternal & n ofexisting appsSAP prisesystems
Netweaver: eSOA Enabling platformBrowser, Devices, Composite Applicationsenable flexible collaborationSAP NetWeaverPeople IntegrationInformation IntegrationProcess IntegrationSRMPLMERPSCMCRM
Next Generation Technology InnovationsEach “next generation” introduces technology innovations in REACHMore peopleinteract with thesolutionINTEGRATIONMore systemsconnected in endto-end processesFLEXIBILITYMore freedom toadapt IT tobusiness needs to help overcome key business issues and drive higher ROI
Next Generation InvestmentThe next “Next Generation” has to leverage today's InvestmentEnterpriseServices Arch.LEVERAGE frameScalableprocessesAdaptableprocesses
SAP NetWeaver in the overall business solutionSAP Business Solutions Unified collection of SAP Solution –mySAP Business SuiteSAP NetWeaver SAP NetWeaver is a single,integrated set of technologies tounify a huge collection of integrationand dev. functionalitiesComputing Technology A wide list of supported computingtechnology (hardware, operationsystems, databases etc.)
More into the technology side
ApplicationArchitecture of mySAP ERPSAP R/3up to 4.6CApplicationTechnologyBasis
ApplicationArchitecture of mySAP ERPSAP R/3up to 4.6CApplicationTechnologyBasisSAP R/3EnterpriseSAP EnterpriseExtension SetSAP R/3Enterprise CoreSAP WebApplication Server
SAP R/3up to 4.6CApplicationTechnologyBasismySAP ERPAdditional componentsSelf-Service ProcurementInternet SalescProjects Suite and moreSAP R/3EnterpriseSAP ERP Central ComponentSelf ServicesStrategic Enterprise ManagementSAP EnterpriseExtension SetSAP ECC Extension SetSAP R/3Enterprise CoreSAP WebApplication ServerSAP ECC CoreSAP NetWeaverApplicationArchitecture of mySAP ERPSAP WebApplication ServerPeople integrationInformation integrationProcess integration
SAP NetWeaverTurning the Enterprise Services Architecture Vision Into RealityThe open integration andapplication platform for TCOreduction (Applistructure)SAP NetWeaver PEOPLE INTEGRATIONPortal CollaborationINFORMATION INTEGRATIONBus. IntelligenceKnowledge MgmtMaster Data MgmtPROCESS INTEGRATIONIntegrationBrokerBusinessProcess MgmtAPPLICATION PLATFORMJ2EEABAPDB and OS AbstractionLife Cycle MgmtComposite Application FrameworkMulti channel access Integrate people, information andprocesses in 1 hub across technologies andorganizations. Enterprise-scale Java and ABAPapplication platform .NET and WebSphereinteroperability and extensibility Pre-configured with business content Adapters to non-SAP
SAP NetWeaverAccess through any deviceSAP NetWeaver SAP Mobile InfrastructurePEOPLE INTEGRATIONPortalCollaborationINFORMATION INTEGRATIONBus. IntelligenceKnowledge MgmtMaster Data MgmtPROCESS INTEGRATIONIntegrationBrokerBusinessProcess MgmtAPPLICATION PLATFORMJ2EEABAPDB and OS AbstractionLife Cycle MgmtComposite Application FrameworkMulti channel access Enables mobile apps to rundisconnected or connected Built for handheld devices(Pocket PC, EPOC, Simbian ) Browser or native front-end Multiple-backend connectivity Various mobile businessapplications available
SAP NetWeaverThe Market Leading Portal OfferingSAP NetWeaver SAP Enterprise PortalPEOPLE INTEGRATIONPortalCollaborationINFORMATION INTEGRATIONBus. IntelligenceKnowledge MgmtMaster Data MgmtPROCESS INTEGRATIONIntegrationBrokerBusinessProcess MgmtAPPLICATION PLATFORMJ2EEABAPDB and OS AbstractionLife Cycle MgmtComposite Application FrameworkMulti channel access Platform independence Any source/audience,role-based Team collaboration (both realtime & asynchronous) Authoring, Versioning, Indexing,Searching, for unstructuredinformation
SAP NetWeaverThe Easiest Way to Meet Your Business Intelligence NeedsSAP NetWeaver SAP Business IntelligencePEOPLE INTEGRATIONPortalCollaborationINFORMATION INTEGRATIONBus. IntelligenceKnowledge MgmtMaster Data MgmtPROCESS INTEGRATIONIntegrationBrokerBusinessProcess MgmtAPPLICATION PLATFORMJ2EEABAPDB and OS AbstractionLife Cycle MgmtComposite Application FrameworkMulti channel access End-to-end solution forenterprise-wide BI Business content for rapiddeployment Fully integrated with portal Open architecture (Crystal,Ascential) 95% extract non-SAP data
SAP NetWeaverUnique Master Data Management CapabilitiesSAP Master Data MgmtSAP NetWeaver PEOPLE INTEGRATIONPortalCollaborationINFORMATION INTEGRATIONBus. IntelligenceKnowledge MgmtMaster Data MgmtPROCESS INTEGRATIONIntegrationBrokerBusinessProcess MgmtAPPLICATION PLATFORMJ2EEABAPDB and OS AbstractionLife Cycle MgmtComposite Application FrameworkMulti channel access Information integrity across thebusiness network Services and support toconsolidate content, harmonizeand centrally manage masterdata, e.g. product data,customer data
SAP NetWeaverHigh Performance and Flexibility in Business Process IntegrationSAP NetWeaver SAP Process IntegrationPEOPLE INTEGRATIONPortalCollaborationINFORMATION INTEGRATIONBus. IntelligenceKnowledge MgmtMaster Data MgmtPROCESS INTEGRATIONIntegrationBrokerBusinessProcess MgmtAPPLICATION PLATFORMJ2EEABAPDB and OS AbstractionLife Cycle MgmtComposite Application FrameworkMulti channel access For both internal and externalprocess integration(with SAP and non-SAP) Prepackaged collaborationknowledge Ecosystem of non-SAPcollaboration content
SAP NetWeaverProtecting Your Investments and Enterprise-Scale JavaSAP NetWeaver SAP Web Appl. ServerPEOPLE INTEGRATIONPortalCollaborationINFORMATION INTEGRATIONBus. IntelligenceKnowledge MgmtMaster Data MgmtPROCESS INTEGRATIONIntegrationBrokerBusinessProcess MgmtAPPLICATION PLATFORMJ2EEABAPDB and OS AbstractionLife Cycle MgmtComposite Application FrameworkMulti channel access J2EE compliant Java andABAP side by side Zero footprint UI (Browser) Model-driven UI, patterns Highly scalable and reliable,advanced caching OS and DB independent Native Web services
Paradigm & ArchitectureDouble stack architecture3-Tier Paradigm
SAP Web Application Server ABAP StackSAP Web Application ServerJ2EEABAPAbstraction layerWorkProcessWorkWorkProcess ost y)Central Instance(Host x)Web BrowserSAP GUI
SAP Web Application Server Java StackSAP Web Application E schemaDispatcherCentralServices(Host x)Central Instance(Host y)Web BrowserDatabaseInstance(Host z)
SAP Web Application Server ABAP JavaSAP Web Application ServerJ2EEWP WPABAPWPServerServer rICMICMMSServerWP WPWeb DispatcherMSESDBJ2EEWeb BrowserSAP GUI
SAP Web Application ServerSAP Web Application ServerSAPGUIDatabaseServerWork ProcessITS-RequestsDispatcherInternetTransaction ServerJava-RequestsWork ProcessWork ProcessWork ProcessBSP-RequestsJ2EE DispatcherInternet CommunicationManager ffersJ2EE serverJ2EE serverJ2EE serverJ2EE serverJava-Connector (JCO)DatabaseProcess
Performance & ManagementSAPWeb l3 any host : all ex./dev/vg00/vol4Operating SystemServerStorageNetwork
Computing er
Load Distribution in OLTP vs OLAP EnvironmentsCPU iddlewareApplication&IntegrationDatabaseWebBrowser
Hardware Vendors and Operating SystemsOperating System:Microsoft: WindowsHardware Vendor: Unix HP-UXAIX (IBM)Solaris (SUN)True64-UNIX (Compaq, HP)Reliant UNIX (Fujitsu-Siemens)DYNIXIBM: OS/400, OS/390 and z/OSOpen Source: Linux
Hardware PerformanceWhich factors influence the hardware performance?Response time in the application layer depends on CPU Speed and capacityRAMCPU speed is classified in SAPSCPU speed is specially important for „CPU-bound“ processes Variant configuration in SAP SD Time sheet and payroll run in SAP HR Optimizer in SAP APOCPU speed and RAM are interlinked: The faster the CPU themore RAM it can power
What is a SAPs ?
Vertical Scalability of Computing InfrastructureOne-tier Laptop demo systemTwo-tier Central installation (database andapplication part on one physical server),multiple presentation serversThree-tier One database server, multiple application servers and multiplepresentation serversMulti-tier One database server, multiple application servers, multiple Webservers, multiple presentation servers
Horizontal ScalabilityPresentation Layer More than 47,000 very active usersconnected to one database havebeen testedWeb Layer More than ten thousands of hits/sec 9 servers at one of our largest customersApplication and Integration Layer Up to 161 application servers have been tested successfullyDatabase Layer Scalability through architecture of the database serverMore than 120 CPUs and more than 10 TB database sizeScalability through parallel databasesScalability through components
Queueing Theory: Response times and utilizationEven with stable individual processing times, the responsetime depends on the utilizationResponse time increase at 50% system load: 100% for 1 CPU 10% for 4 CPUs
Database Systems for SAP OperationsOracle 60 %SQL Server 15 %SAP DBIBM DB2 Universal Database 10 % For OS/390 and z/OSFor AS/400For Unix and WindowsDB2/DB4/DB6 in SAP„slang“Informix IBM acquired Informix databasebusiness in 2001IBM commitment for support andenhancement of Informix product line
HWWhich factors influence the DB performance Disk I/O (SAN performance problems)Thresholds for the average wait time for Read and Write Cacheddisks such as the Symmetrix from EMC or VSS from IBM:Administration Add new HW resource Buffering of tables / DB Param. Index creations Table partitioningBehaviour Table or index reorganization Archiving to reduce data amount Re-schedule load across time Custom writing / number of data transfer/ use internal table
MotivationTop common performance mistakes to watch out for:1. Don’t write messages to the console. Use properlogging/tracing API and log/trace level definitions.2. Watch out for Memory Leaks3. Implement data caching where useful.4. Use good Table, Index and SQL design5. Avoid having many RFC calls6. Avoid having many http roundtrips per web-page7. Avoid Java Garbage Collection being more than 1 to 3% ofCPU time.8. Keep locking/synchronization to an absolute minimum.9. Keep blocking (synchronous) calls short (RFC, database).10.No performance goals defined as part of product design phase
SAP Benchmark versus Real World ExamplesSAP BenchmarkReal World ExamplesPresentation LayerPresentation Layer 47,000 active users connected to one SAPsystem have been tested 14 Mio transaction steps per hour 2 seconds avg. response timeApplication Layer Up to 161 application servers have beentested successfully 240,000 SAPSDatabase Layer Scalability through SMP (symmetricalmulti-processor) architecture of thedatabase server More than 120 CPUs More than 10 TB Database sizeInternet Transaction Server and WebServer More than 100 hits /secHomepage:http://service.sap.com/benchmark 5,000 active users 25,000 low activity users 250,000 transaction steps per hour400 milliseconds avg. response timeApplication Layer The highest number of physical applicationservers at customer installations is less than 30 100,000 SAPSDatabase Layer Scalability through SMP (symmetrical multiprocessor) architecture of the database server 64 CPUs More than 6 TB Database sizeInternet Transaction Server and WebServer 50,000 hits/hour
Customer LandscapeSAP CRM 5.0DEVSAP NW BI 7.0ConnectivityConnectivitySAP ECC 6.0DEVDEMOTSTPRDTSTPRDDEVTSTTRNSAP NW PI 7.1PRDConnectivityThird party systemsSingle source of truth Clustering / Geo-Clusters DRP – Business Continuity
Clustering / Geo-clustering
DRP – Business Continuity
Total Cost of Ownership for SAP Operations 5%Governance 25%NewImplementationsTypical cost for datacenter operations:2000 - 8000 per active user andyear 5% Licenses 30%Application Maintenancee.g. Support Desk - SoftwareMaintenance - Upgrades 35% Data Center Operations 18% Hardware 14% Personal cost for administration of HW, DB and SAP 3% System management tools
Current waves: System ConsolidationClient TransferClient MergeSystem XYZSystem XYZClient 010Client 010Client 020System ABCClient 020Client 010System XYZSystem XYZClient 010Client 020Client 020ORSystem ABCClient 010System XYZSystem XYZClient 020Client 020
Current waves: the cloud
Outsourcing for Customer LandscapeSAP CRM 5.0DEVSAP NW BI 7.0ConnectivityConnectivitySAP ECC 6.0DEVDEMOTSTTSTPRDPRDDEVTSTTRNSAP NW PI vityThird party systemsSingle source of truthSingle source of truthConnectivityOutsourcerLandcape Information Servers Databases Systems Softwarecomponents Products Product versions Main Instance Logical components System roles System components
SAP Netweaver Competence Center“Leverage Solution Manager capabilities toprovide value added services”Active monitoring and diagnosis of theSAP infrastructure1) Systems Availability & CCMS alerts2) Root Cause Analysis3) Java performance and runtimeanalysis4) Interface Monitoring through PI RWBPRD FailureAdvanced reporting1) Service Level Report2) Business Process Monitoring3) Customer specific reportingSolution Manager
The Challenge: Monitoring a LandscapeAn administrator’s nightmare: Performance of crucial transactions is very low. Main components become unavailable. Business processes are delayed.Action required: Locate the problem. Find out its cause. Tackle the problem. Prevent this from happening again.
Proactive Monitoring vs. Reactive MonitoringProactive MonitoringProactive Monitoring tries to avoid critical situations before theoccurrence - To be reminded of the necessary monitoring tasks,interactive work lists are needed (Alert Graphic). How can SolutionManager Help you ?: Service Level Report Early Watch Allert System Administration PageReactive MonitoringReactive Monitoring tries to notify the administrators in criticalsituations as soon as possible - Via automatic notificationmechanisms. How can Solution Manager Help you ?: Agent push tecnology: notification in case of alert
Reactive monitoring, a real mentPushOther SAPcomponenMonitoringtSegmentSAP Solution ManagerThresholdreachedCentral MonitoringAlertsdisplayedSAP Basis 3.0SAPinstanceMonitoringSegmentPushSAPCM3XSAP Web Application gSegment
Company overviewPROFILECST Consulting is an IT consulting,technology services and outsourcingcompanyMARKET-PLACEEurope, Middle East and AfricaVALUES Customer & People FocusEthicsQuality & LoyaltyInnovation & Value CreationCORPORATE PROFILE (2010-2011) Team: 115 ( 25%) Customers & end users: 83 ( 20%)
Core business, Technologies SAP Business Suite (ERP, PLM, SCM e CRM) SAP Netweaver Platform (PI, Enterprise Portal, MDM, BI, Mobile, Administration) SAP Application Management Service, SAP Competence Center & Abap Factory Specialization on SAP RE, SAP WF & SAP HCM Content Management & Business Process Management Legal archiving & e-invoicing Capture services, BPO & outsourcing (CST on &Technology
CST SAP-Basis ServicesAdavncedSAP “How to” Management ServiceCST HMSSAP Monitoring Dashboard ServiceCST Mo.Da.BasicSAP Project & Evolution ServicesCST PESSAP System Basic Administration ServiceCST BASSAP Tailored Packaged ServicesCST TPSSAP Full Remote Administration ServiceCST RAS
Latest trends
Latest trends
ContattiLeo Emilio Netweaver Unit Manager e.leo@cstconsulting.net
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