7642 K3500 UCG Digital FINAL
TMUse & Care GuideGet the most from yournew Keurig brewer
Before You BrewCAUTION: This brewer is designed to handle local water pressures from 40 psig up to 125psig. Consult a licensed plumber for water pressures in your area. Use plumbing fittings andtubing specified to withstand 125 psig.1WARNING: Keurig requires the use of an external water filter such as the Omnipure KQ8AWater Filter, available from Keurig . Failure to use a filter invalidates the brewer warranty.Plumbing Fitting ConnectionsScrews (4x)Filter MountingBracketNOTE: An external filter (KQ8A, #5572) can be mounted on the rear surface ofthe brewer using the mounting screws provided.2Attach a threaded straight adapter to each ofthe ports on the Omnipure KQ8A water filter andtighten using an 11/16” (18mm) wrench. Make surethe connections are secure, but do not over tighten.3Attach the filter mounting bracket to the OmnipureKQ8A water filter using the four screws provided.4Loosen the two mounting screws located on theupper-rear of the brewer and hang the filter kitassembly. Tighten the screws but be careful not toover tighten.OUT PORTIN PORTThreadedStraightAdapterRemove all pieces of packing tape from the brewerand drip tray. Remove the clear plastic film from thetouch screen.Stem ElbowFittingNOTE: The top of the Omnipure KQ8A water filter has two ports labeled inport and out port. Make sure these ports are aligned with the filter mountingbracket.NOTE: The filter kit assembly comes with ¼” FPT ports for both inlet and outletand the plumbed water inlet to the brewer is ¾” female garden hose thread(Invensys solenoid valve). ¼” OD LLDPE (Linear Low Density Polyethylene)tubing is recommended (NSF compliant) between the filter kit assembly andthe brewer. NSF compliant fittings such as High Density Polypropylene type arerecommended.Shut-off ValveLLDPE Tubing3/4” FemaleGarden HoseConnector5Connect a stem elbow fitting to the import of thefilter kit assembly by pushing the stem elbow fittinginto the previously attached adapter. Push firmlyuntil the connection is secure. Secure LLDPE tubingto the stem elbow fitting in the same fashion andconnect it to the local water supply.
Before You Brew(continued)6You may wish to install a shut-off valve betweenthe water source and the Omnipure KQ8A waterfilter. To do this, cut some LLDPE tubing to size andconnect it by pushing the tubing into the shut-offvalve until secure.7Connect a long length of tubing to the out port ofthe filter kit assembly. Do not connect the breweryet.8The Omnipure KQ8A water filter needs an initialflush to clear any carbon deposit. Bring the longlength of tubing to a container or sink.9Turn on water supply and allow at least four gallonsof water to flush through the filter. Turn off watersupply.10Cut the tubing to the proper length and connect astem elbow fitting to the cut end of tubing. Threadthe ¾” female garden hose onto the brewer inletvalve located at the lower-rear of the brewer. Pushthe stem elbow fitting into it until secured firmly.Then, turn on water supply.
Brew Your First Cup12Turn the brewer on. The power switch is locatedat the bottom left-hand side of the brewer on theback. The brewer’s touch screen will display “Pleaseconnect the brewer to a water source to initiatefilling.”The brewer will automatically fill the internal hotwater tank with water and then the water will beheated. This will take about three minutes. Duringthe heating period, “Brewer is heating” will bedisplayed on the touch screen.CAUTION: While brewing, there is extremely hot water in the K-Cup podholder. To avoid injury, do not lift the handle during the brewing process.3Place a 12 oz. mug on the drip tray plate and thenfully raise the handle. Lower the handle to close thelid over the K-Cup pod holder.NOTE: A K-Cup pod should not be used for this sequence.4The touch screen will now display “No pod detected.Continue?” Press “Yes” and then select a size tostart the cleansing brew. When the cleansing brew iscomplete, discard the hot water from the mug. Thebrewer will go into its idle state and will be ready tobrew your first K-Cup pod.
Brew Your First Cup(continued)5Place a mug on the drip tray. Lift the handle.Place a K-Cup pod in the K-Cup pod holder. Donot remove the foil lid on the K-Cup pod.Lower the handle completely to close the lid.The display will show a choice of 4, 6, 8, 10, and12 oz. brew sizes, as well as an option to brewon strong. Select your brew size by pressing thecorresponding button on the touch screen. Youmay choose to press the “STRONG” button eitherbefore or after selecting your brew size.When your desired selections are highlightedin yellow, press the “Brew” button. Brewing iscomplete when you see the display “Brewing iscomplete, enjoy your beverage.”Lift the handle; the used K-Cup pods areautomatically ejected into the internal K-Cup podbin. When the bin requires emptying, the brewerwill display “Please empty the pod bin.”CAUTION: While brewing, there is extremely hot water in the K-Cup podholder. To avoid injury, do not lift the handle during the brewing process.Brewer FeaturesStrong Brew increases the strength and bold taste of yourcoffee’s flavor. For bolder coffee, press the STRONG buttonto be highlighted in yellow, and select your brew size.A Separate Delivery Path for hot water allows you todispense outside of the coffee delivery path. Press thebutton for hot water, select your brew size, and then press“Dispense Hot Water.”Commercial Rating ensures that the K3500TM brewer willstand up to the demands of your coffee station. Enjoy theconvenience of a touch screen, an industrial easy-griphandle, and a plumbed water tank for back-to-backbrewing.Brewing Iced Beverages: Fill a 16 oz. cup (do not use glass)to the top with ice and place a K-Cup pod into your brewer.Select your brew size - we recommend selecting 6 oz. or8 oz. on strong.High Altitude Brewing: When brewing in higher altitudes(5,000 feet), please enable the High Altitude Brewing modeon your brewer. To enable this mode, you will need to accessthe Technician Menu.Travel Mug Friendly: Flip the upper drip tray shelf up orremove the drip tray to accommodate a travel mug.
Menu ControlsTroubleshootingTo enter the menu mode, press the icon in the upper righthand corner. The menu will display two admin roles: “Manager”and “Technician”.Brewer does not have power Plug brewer into its own grounded outletTo enter the manager mode, press the button and enter thepasscode (23456). For more information on the technicianmode, please contact your Keurig Authorized Distributor. Make sure that the brewer has been turned on and thetouch screen is illuminated Reset circuit breaker if necessaryOnce the manager menu is accessed, you will see the displayscreens in the following order: Plug into a different outletLanguageYou can change the default language to either Spanish orFrench if English is not the primary language. To temporarilychange the language for a single brew; simply press thebutton for your language of choice on the touch screen whileit’s in its idle state.UnitsChange between ml (mili-liter) and oz (ounce) for volumemeasurement.Brewer will not brew when used for the first time The brewer must be primed for use by filling the internalhot water tank before the first brew Make sure the water supply is connected and turned on If your brewer has been in an environment belowfreezing, please be sure to let it warm to roomtemperature for at least two hours before usingBrewer will not brewBrew SettingsSelect which cup sizes you want the brewer to dispense. Fivebrew sizes are available: 4, 6, 8, 10, and 12 oz. You may disableup to four cup sizes, as well as select your default cup size andbrew strength. After placing the K-Cup pod in the K-Cup pod holder,make sure the handle is lowered completely The exit or entrance needle may be cloggedSleep SettingsChange the number of minutes the screensaver runs beforethe screen goes to sleep. The exit or entrance needle may be clogged Clean K-Cup pod holder if necessary and rinse underfaucet If the brewer is alerting you to perform a “descale,” haveyour Keurig Authorized Distributor descale the brewerScreensaverYou can select multiple images to use as a screensaver, as wellas the duration for each image and the number of minutesbefore the screensaver starts.Brewing a partial cupGrounds in your coffeeBrew HistoryDisplays the number of brews the brewer has performed, bothas a total and by brew size. This cannot be reset.Grounds may have gathered in the exit or entrance needlesand can be cleaned using a straightened paper clip or similartool. Refer to the exit and entrance needle care instructions.PasswordChoose to enable or disable passcode protection.For any further assistance with troubleshooting, pleasecontact your Keurig Authorized Distributor.
Caring for your BrewerRegular cleaning keeps your brewer running smoothly. Alwaysbe sure to turn off your brewer before cleaning.For detailed brewer cleaning instructions and videos, visitcommercial.keurig.com. For service, please contact your Keurig Authorized Distributor.Brewer ExteriorKeep your brewer looking its best bycleaning the exterior from time totime. Just clean with a damp, soapy,lint-free, non-abrasive cloth. Neverimmerse the brewer in water or otherliquids.K-Cup Pod BinThe used K-Cup pods are automatically ejected intothe internal K-Cup pod bin. When the K-Cup pod binrequires emptying, the brewer touch screen will display“Please empty the pod bin.”Drip TrayTo empty the drip tray grasp thedrip tray by the side and lift and pulltoward you. This disengages the driptray, which can now be emptied andreturned back in place. Keep the driptray level at all times to avoid spilling.To empty the K-Cup pod bin, open the brewer door bygrasping the handle and swinging the door fully open toremove the K-Cup pod bin from the drawer. Dispose ofused K-Cup pods and replace the K-Cup pod bin.NOTE: At the end of each day, we recommend emptying the K-Cup pod bin,along with running a rinse brew with water. It is recommended to run a rinse brewimmediately after the use of hot cocoa or other milk-based pods to avoid the possibilityof a clogged needle.
Caring for your Brewer (continued)needles may get clogged over time due to the build up ofscale or residual pod ingredients.If clogging occurs, both needles can be cleared by insertinga straightened paper clip into the hole. Gently move itaround to loosen any coffee grounds, then follow with arinse brew with water.CAUTION: To avoid risk of injury, please be careful of the two sharp needles whencleaning the PHA and PM.K-Cup Pod Holder Assembly and NeedlesThe K-Cup Pod Holder Assembly (PHA) should be removedfrom the Puncture Mechanism (PM) for cleaning. To remove thePHA, remove the half rim, then squeeze the two snap tips onthe rear of its flip seat to release. The bottom (funnel) portionof the assembly can be separated by twisting the funnelagainst the top portion of the assembly.The PHA can be cleaned by submerging it in Keurig DescalingSolution, or a vinegar solution (1:3), for 12 hours or more. Theremay be residual coffee grounds in the groove and the flip seat.If required, take a cotton swab to clean the area. Thoroughlyrinse the PHA before restoring it into the flip seat, then to thehalf rim to lock in place.There are two sharp needles in the PM that puncture theK-Cup pod. The Entrance Needle is located underneath the lidof the handle, and the Exit Needle is inside the PHA. These
Descaling your BrewerMineral content in water varies from place to place.Depending on the mineral content of your water, calciumdeposits or scale may build up in your brewer. Scale is nontoxic but if left unattended can hinder brewer performance.Regularly descaling your brewer every 3-6 months or 500brews helps maintain the heating element, and otherinternal parts that come in contact with water. Calciumdeposits may build up faster, making it necessary to descalemore often.STEP 2:Repeat the brew process without a K-Cup pod at least 10times, pouring the contents of the mug into the sink aftereach cycle.STEP 3:Power off the brewer and drain both hot and cold watertanks. Reconnect the brewer to the filtered cold watersupply to refill the brewer.This brewer is equipped with sensors to detect when scalebuild up is interfering with the performance of the brewer.When this is detected, the brewer will alert you to descale.Power on the brewer and perform several rinse brewsto remove any residual taste from the Keurig DescalingSolution.Descaling ProcedureNOTE: The cleaning action of Keurig Descaling Solution may result in a “foam” dispensedfrom the brewer. This is natural, as the solution is reacting with the scale inside. For abrewer that is heavily scaled, the brewer may not fill properly after the descaler is added. Ifthis occurs, you may see only a small or no output dispensed, followed by the sound of airblowing out.Before you begin, you will need a large ceramic mug, freshwater, a Flojet pump or similar device, Keurig DescalingSolution, and access to a sink. Do not use a paper cup.Ensure that there is no K-Cup pod in the K-Cup pod holder.STEP 1:Disconnect the brewer from the water supply and power itoff. Drain both the hot and cold water tanks. When empty,clip the drain tubes back into place and replace the drainplugs.Power the brewer back on. Connect a Flojet pump system tothe brewer to add Keurig Descaling Solution.After the brewer has heated, place a ceramic mug on thedrip tray and run a brew cycle. When the brew process iscomplete, discard the contents from the mug into the sink.Let the brewer stand for at least one hour.If this occurs: Turn off and unplug the brewer. Plug the brewer back in, power on, and repeat the Step 3 Fresh Water Rinse cycle. Thebrewer should begin to function normally as the solution is rinsed out and the scale isremoved. If problem persists, allow brewer to sit unplugged for at least 30 minutes beforecontinuing with the rinse.For further information on descaling, please contact your Keurig Authorized Distributor.
Helpful HintsWater quality varies greatly. If you notice an undesirabletaste in your beverage (such as chlorine or mineral tastes),we recommend using bottled or filtered water. Do not usedistilled water.A Rinse Brew refers to running a hot water cycle with nouse of K-Cup pods. Rinsing brews help to rinse clean thebrewer’s internal parts. Run a rinsing brew immediatelyafter using pods with hot cocoa or milk ingredients. If thebrewer is not used daily, run a rinsing brew before brewingwith a K-Cup pod.Click or Call!Have Questions?We’re here to help. Visit commercial.keurig.com for step-by-stepvideos on cleaning, descaling, and more.Still Need Help?Give us a call at1-888-287-BREW (2739) ext. 5ServiceBeyond these recommended cleaning and maintenanceprocedures, this brewer is not user serviceable. For service,please contact your Keurig Authorized Distributor.StorageDrain the water tanks and remove the Omnipure WaterFilter (if applicable) before storing or transporting and takecare to ensure that you store your brewer in a safe andfrost-free environment. Please be sure to store your brewerin its upright position to avoid water leakage from the innertanks. If you store the brewer in a cold environment, yourun the risk of water freezing inside the brewer and causingdamage. When you prepare to use it after storage, werecommend running three rinsing brews without a K-Cup pod.If your brewer has been stored for an extended period oftime, we recommend performing the descaling procedure tomaximize the cleaning effectiveness.If you plan to move your brewer to a different location, turnthe brewer off, unplug it, and drain the water tanks. If yourbrewer has been in an environment below freezing, pleasebe sure to let it warm to room temperature for at least 2hours before using.Open Source ComplianceFor information on the open source compliance for this brewer,please visit https://commercial.keurig.com/compliance
WarrantyLIMITED ONE-YEAR WARRANTYKeurig Green Mountain, Inc. warrants to the original purchaser thatits brewer will be free of defects in materials or workmanship undernormal use for one-year from the date of purchase. Keurig, a KeurigAuthorized Distributor or Service Agent will, at their option, repairor replace a defective brewer or brewer parts under this warrantywithout charge upon its receipt of proof of the date of purchase.If a replacement brewer is necessary to service this warranty, thereplacement brewer may be new or reconditioned. If a replacementbrewer or parts are sent, a new limited one-year warranty will beapplied to the replacement brewer or parts. This warranty onlyapplies to brewers operated in the United States and Canada. Thiswarranty gives the original purchaser specific legal rights, and youmay also have other rights that vary from state to state and, in thecase of Canada, from province to province. If you obtained this brewerthrough sale or rental from a Keurig Authorized Distributor, you mayalso want to refer to your distributor’s warranty policies. Only theuse of Keurig K-Cup brand pods and accessories will guaranteethe proper functioning and lifetime of a Keurig K-Cup brewer. Anydamage to or malfunction of your brewer resulting from the use ofnon Keurig K-Cup brand pods and accessories may not be coveredby this warranty or may result in a service fee if the damage ormalfunction is determined to be caused by such use.WHAT IS NOT COVERED BY THE LIMITED WARRANTY?THIS WARRANTY DOES NOT COVER CONSEQUENTIAL ORINCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND DOESNOT COVER INCIDENTAL COSTS AND EXPENSES RESULTINGFROM ANY BREACH OF THIS WARRANTY, EVEN IF FORESEEABLE.Some states or provinces do not allow the exclusion or limitationsof incidental or consequential damages, so the above limitationor exclusion may not apply to you depending on the state or provinceof purchase. Nor does this warranty cover damages caused by useof non Keurig K-Cup brand pods or accessories, services performedby anyone other than Keurig or its authorized service providers, useof parts other than genuine Keurig parts, or external causes suchas abuse, misuse, inappropriate power supply, or acts of God.OTHER LIMITATIONSTHIS WARRANTY IS EXCLUSIVE AND IS IN LIEUOF ANY OTHER EXPRESS WARRANTY, WHETHER WRITTENOR ORAL. IN ADDITION, KEURIG HEREBY SPECIFICALLYDISCLAIMS ALL OTHER WARRANTIES WITH RESPECT TO YOURK-1500 BREWER, INCLUDING ANY IMPLIED WARRANTY OFMERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.Some states or provinces do not allow disclaimers of such impliedwarranties or limitations on how long an implied warranty lasts,so the above limitation may not apply to you depending on the stateor the province of purchase.HOW DO YOU OBTAIN WARRANTY SERVICE?Keurig brewers are high-quality appliances and, with propercare, are intended to provide years of satisfying performance.However, should the need arise for warranty servicing; simplycall your Keurig Authorized Distributor (KAD) who originallysold you the brewer or your Keurig Authorized Service Provider(KASP) for full support. To be reconnected with your KAD orKASP, please call Keurig at 1.888.CUP.BREW (287.2739)Keurig Green Mountain, Inc.33 Coffee LaneWaterbury, VT 05676
K-3500 COFFEE MAKERIA. Touch ScreenB. K-Cup Pod HolderC. K-Cup Pod Holder FunnelD. K-Cup Pod Assembly HousingABJVCDE. Upper Drip Tray PlateF. Upper Drip TrayG. Lower Drip Tray PlateH. Drip Tray BaseI. HandleJ. LidEFK. K-Cup Pod BinL. Filter Mounting BracketM. Omnipure KQ8A Water FilterGKN. RJ11 JackO. 3/4” Garden Hose ConnectorP. Brewer Inlet ConnectHQ. Drain PlugsR. Hot Water Drain TubeS. Cold Water Drain TubeLT. Power SwitchU. Power CordV. Needle GasketLike any kitchen appliance, Keurig brewers need basic routines to stay clean and ensurethe best beverage experience. Below is the recommended cleaning schedule and tips.CLEANING AREASDAILYWEEKLYQUARTERLYExterior components(e.g., drip tray and pod bin)M Dispose of used K-Cup pod Run a rinse brew* Rinse components cleanPod holder assembly andneedle gasketDetach and rinse cleanInterior componentsDescale*** A rinse brew refers to running a hot water cycle with no K-Cup pods. Run a rinse brew immediately after using a podwith hot cocoa or milk ingredients. If the brewer is not used daily, run a rinse brew before brewing with a K-Cup pod.** Descale can be conducted before and after an extended time of storage to maximize the cleaning effectiveness.For more instructions on cleaning or how to descale, please contact your Keurig Authorized Distributor.QRSCLEANING METHODNOUTPDC0000002555 REV A
The used K-Cup pods are automatically ejected into the internal K-Cup pod bin. When the K-Cup pod bin requires emptying, the brewer touch screen will display "Please empty the pod bin." To empty the K-Cup pod bin, open the brewer door by grasping the handle and swinging the door fully open to remove the K-Cup pod bin from the drawer.
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