Step-by-Step Guide: Ordering Commencement Tickets
Step-by-Step Guide:Ordering Commencement TicketsTABLE OF CONTENTSHow to Reserve Your Mobile Guest Tickets 1How to Transfer Your Guest Tickets 6How to Print or Download Your Guest Tickets 7Desktop Computer Version 7Mobile Version 9Troubleshooting 10Watsco Center Box Office 10How to Reserve Your Mobile Guest Tickets1. Click Unlock and then enter your UM ID, aka C#, in the Enter Offer Passcodepop-up screen to get started. (Click here to view your UM ID.)Page 1 of 10
Step-by-Step Guide:Ordering Commencement Tickets2. Select up to six tickets, then click Next.Page 2 of 10
Step-by-Step Guide:Ordering Commencement Tickets3. Sign into Ticketmaster.4. If you do not already have a Ticketmaster account, please select Sign Up to create anew account.5. If you are signing up, enter your personal information, then click Next.Page 3 of 10
Step-by-Step Guide:Ordering Commencement Tickets6. Enter your phone number to receive a confirmation code, then click Next.7. Verify your identity by entering the one-time code sent to your phone and click Confirm.Page 4 of 10
Step-by-Step Guide:Ordering Commencement Tickets8. Enter your information in the payment section. Please note, there is no cost associatedwith reserving tickets. Once complete, confirm you have read the Terms of Use, andclick Place Order.9. Congratulations! Your ticket reservation is complete.Page 5 of 10
Step-by-Step Guide:Ordering Commencement TicketsHow to Transfer Your Guest TicketsOptional: If you need to transfer tickets to another person, first click Manage My Tickets andthen select Transfer Tickets.Page 6 of 10
Step-by-Step Guide:Ordering Commencement TicketsHow to Print or Download Your Guest TicketsYou can either print your tickets via the Ticketmaster site’s desktop computer version ordownload mobile tickets via your phone.Desktop Computer VersionWhen logged into Ticketmaster, click See Details next to the event information.Click Print Tickets to access your tickets.Page 7 of 10
Step-by-Step Guide:Ordering Commencement TicketsYour printable tickets will display on screen.Page 8 of 10
Step-by-Step Guide:Ordering Commencement TicketsMobile VersionWhen logged into Ticketmaster on your mobile phone, click See Details next to the eventinformation.Click View Tickets. The next screen will display your mobile tickets.To ensure you have your tickets available with or without a network connection, it is suggestedto take screenshots of the QR code.If available, you can chose to add the tickets to yourphone’s wallet.Page 9 of 10
Step-by-Step Guide:Ordering Commencement TicketsTroubleshootingIf you do not receive your tickets confirmation via email, please search your inbox/spam folderfor "Ticketmaster;" otherwise, contact Ticketmaster Fan Support* via email to have them resent.If you cannot access Ticketmaster, please follow the steps below:o 1) Ensure that your C# is correct (Click here to view your UM ID.)o 2) Make sure that you are selecting your designated ceremony.o 3) If you still do not have access, please email commencement@miami.edu withyour first and last name, email (miami.edu), C#, and your designated ceremony dateand time.*For reference, see sample screengrab below on how to contact Ticketmaster Fan Support: When logged into Ticketmaster, click the Contact Us button located on the bottom right of the screen. A pop-up support window will appear. Click Email Us, then select a subject, type your support message, and click Send.Watsco Center Box OfficeThe Watsco Center box office will open from 8:30 a.m. to 5 p.m. on Wednesday, May 11, 2022and Thursday, May 12, 2022; and from 7 a.m. to 7 p.m. on Friday, May 13, 2022.For more information, contact the Watsco Center: https://watscocenter.com/contact/Page 10 of 10
Step-by-Step Guide: Ordering Commencement Tickets Page 9 of 10 Mobile Version When logged into Ticketmaster on your mobile phone, click See Details next to the event information. Click View Tickets. The next screen will display your mobile tickets. To ensure you have your tickets available with or without a network connection, it is suggested
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