A Comprehensive Study Guide For 2021

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SCRUM & SCRUM MASTERA Comprehensive Study Guide for 2021This Scrum and Scrum Master Guide is a free, quick reference material designed tohelp aspiring scrum masters discover the ins and outs of Scrum. It throws light onthe fundamental principles of the scrum, scrum terminologies, Agile Manifesto, scrumtheories, scrum tools, different roles, responsibilities, and more.www.greycampus.com

Table of ContentsClick Titles to NavigateWho is a Scrum Master03Why do Organizations use Scrum04Lean, Agile, Scrum - Terminologies and Intersections05What is the Scrum Allaince06Why Become a Certified Scrum Master0612 Principles and 4 Values of Agile08Why is Scrum a Framework and Not a Methodology09Scrum Principles and Theories10How Would You Define User Stories and Epics11What a Scrum Team Looks Like12Scrum Artifacts15What are the Scrum Ceremonies17What is Release Planning18Why Does the Scrum Master Study Guide Describethe Scrum Master as a Servant Leader19How Would You Define Product Backlog Refinement20What is Agile Estimation20How is Data Collection Done in Scrum21What are the Best Tips and Tricks for Each Scrum Ceremony22What are Scrum Tools24General FAQs26Why GreyCampus27Contact Us

Go to Contents3Who Is a ScrumMaster?The role of a Scrum Master is rooted in leadership. He or she isresponsible for facilitating a true scrum process for the product owner,scrum team, and the organization during the course of a project. ScrumMasters are considered as servant leaders as they attempt to offerholistic leadership and support shared decision-making power. They playa key role in preventing the project from failing with their comprehensiveunderstanding of theories, practices, values, and rules of scrum.www.greycampus.com

Why DoOrganizationsUse Scrum?If you are wondering why organizations useScrum, the answer is that Scrum principleshelp them generate value throughadaptable solutions and motivates themto consistently improve by keeping track oftheir wins and losses.From the IT industry, the application ofScrum extends to food and beverage,education, customer support, insurance,automotive, manufacturing, and healthcareamong many others. Various sectors havestarted implementing Scrum practicesto accomplish complex projects on timewithout compromising on quality and tohandle development teams seamlessly forimproved Agile project management.From Fortune 500 organizations to smallbusinesses and traditional industries, themajority use the Scrum framework. Here’s alist of prominent brands that have embracedScrum and Agile practices to make theirdevelopment teams self-organized andcapable of delivering the highest businessvalue within the deadlines:www.greycampus.comGo to Contents4

Go to Contents5Lean, Agile, ScrumTerminologies andthe IntersectionApart from Scrum, Lean and Agile are the twotrending frameworks. If you are in the projectmanagement space or interested in building acareer in this high demand field, you must’veheard of these terms.these approaches have emerged to fill the gapsof the waterfall project management process.Scrum is a sprint-driven Agile implementationframework, which is a shorter and more adaptiveapproach for seamless project planning andproduction. The goal of Scrum is to build an endproduct that is delivered faster and is completelyaligned with specific user requirements, withminimal fluff.However, before diving deep into the ScrumMaster Study Guide, it’s crucial to understandthe difference between Agile and Scrum andwhere Lean fits in. The reason is, these threeconcepts are closely interrelated in erconnected as they focus on the targetAgile and Lean are technically different but users and provide them with an end product asboth are iterative and experimental project efficiently as possible. Furthermore, the key to amanagement approaches that aim to deliver successful project is not just choosing the rightfaster and more sustainable results. Both of methodology by executing it in a skilled way.LeanLean is an umbrella term for any approach based onboth Lean manufacturing & Toyota production systemAgileAgile is an umbrella term for several softwaredevelopment methodologies including Scrum and XPLean is all about eliminating wasteAgile is all about individuals and interactionsIt emphasizes on maximising customer value andincreasing efficiencyIt is a collective collaboration between teams and endusersIt defers commitment and values processesIt values iterative delivery by welcomingchanging requirementsIt follows a systematic plan to development byavoiding unnecessary meetings and documentationIt believes in end results through responses andfeedbacksIt sees the team as a wholeThe lesser the team, the faster the deliverywww.greycampus.com

What is theScrum Alliance?Why become aCertified ScrumMaster?Scrum Alliance is a non-profit andthe largest professional membershipand certification body in the Agilecommunity, established in 2001.The benefits of joining the ScrumAlliance include getting to be a partof the largest Scrum community.What’s better than gaining expertadvice and having a chance toshare knowledge with others!Go to Contents6ScrumAlliancesteersyourprofessional life in the rightdirection through a wide range ofjobs and volunteer opportunities.Benefits of having a Scrum Alliance ateGetting Scrum certified is instrumental to becoming an efficient Scrum Master.It helps you enter the elite group of Scrum professionals capable of guidingtheir teams and leading them toward success. Becoming a certified ScrumMaster sets you apart from other non-certified project managers as yougain comprehensive knowledge of the best Agile practices and learn ways toimplement them.Organizations prefer hiring certified professionals over known certifiedcandidates, as the credential validates your knowledge of the Scrum principlesover a non-certified candidate.The demand for Scrum professionals is increasing, and getting certified insuch a time expands your career opportunities. At the same time, it givesyou an edge over job seekers competing for the same position who are notcertified.www.greycampus.com

Go to Contents7Getting a Scrum Master certification helps you with various aspects such as: Becoming efficient in running and performing complex Agile projects. Improving team management and collaboration to facilitate the teammembers to work together coherently. Enabling the seamless implementation of the best Scrum principles tooptimize the value created by the development team and foster a highperformance work culture. Protecting the team from external or internal hindrances, so they canfocus on delivering the best end product that’s aligned with target userrequirements.Who is a good Scrum Master?Facilitates the organizationof ceremoniesGuarantees smooth projectmanagementActs as a bridge between the POand the team.Supports the team andencourages them.Takes care of bottlenecksProtects the team fromthe outside worldFundamentals of Scrumand proper distribution of tasks inThis Scrum Master Study Guide coversa team.the Scrum fundamentals that aredeveloped to assist new Agile teams Value-based prioritization basedon task’s value and significanceto optimize their performance andfor the end-users.help the old teams keep on track. Timeboxing that helps inallocating specific amounts ofThe six crucial principles that lay thetime for certain crucial activities.foundation of the Scrum framework Iterative development byinclude:adjusting and revising projectrequirements regularly and Regulation of the empirical processesrepeating, revisiting, andby establishing transparency,reworking software developmentadaptation, and evaluation.activities for designing the best Self-organization to optimize theend product.level of independence in a team. Seamless collaboration byencouraging awareness, clarity,www.greycampus.com

12 Principlesand 4 Values ofAgileThe Agile manifesto is the underlyingprinciple behind modern projectdevelopment frameworks, includingScrum. The manifesto has 4 crucialvalues and 12 principles that helpin delivering quality products bystaying within the constraints of theprojectThe 12 Principles of Agile ManifestoThe 4 Values of the Agile Manifesto1. Attain customer satisfaction with thehelp of continuous delivery of theproduct.1. Interactions and individuals are givenimportance over tools and processes toensure that all concerns of the clientsare properly dealt with.3. Stick to the decided deadline for thedelivery of the end product.4. Seamless stakeholders’ collaborationto ensure that the project is going inthe right direction.5. Foster a supportive environment tokeep team members motivated.6. Prioritize in-person communicationover other techniques.7. Working products are the principalmeasure of progress.8. Maintain a consistent pace ofdevelopment.9. Focus on technical details formaintaining the quality of the endproduct.10. Sustain clarity in everything.2. Functioning products are more importantthan comprehensive documentation, sothat the development team can focus onaccomplishing the final deliverables.3. Customer collaboration is given priorityover contract negotiations, becausecustomers are actively involved duringall the project phases.4. Responding to any change is morecrucial than sticking to the plan, so thatteams can adapt quickly to deliver anextraordinary end product aligned withspecific customer requirements.Agile Project Management MethodologyWhat is the Agile Manifesto?Individuals and InteractionsProcess and ToolsWorking SoftwareComprehensiveDocumentation11. Encourage self-organization withinthe Agile team.Customer Collaboration12. Evaluate performance regularly forcontinuous improvement.Responding to ChangeOVER2. For quicker completion and seamlessintegration, larger chunks of work canbe divided into smaller achievablesegments.Contract NegotiationFollowing a Planwww.greycampus.comGo to Contents8

Go to Contents9Why Is Scrum a Frameworkand Not a Methodology?SprintRetroSprintPlanningProduct BacklogScrum MasterStakeholdersDevelopmentTeamProduct OwnerDailyScrumSprintReviewIncrementDefinitionof “Done”Scrum is not a methodology because it doesnot have any exhaustive guidelines on howto plan and design the actions, behavior,and work of the team members involved inproduct development.Methodologies are usually composed of astrict and mandatory series of procedures andprocesses that impose predefined algorithms.In the place of programmed algorithms, Scrumimplements an empirical one that gives libertyto the people to self organize and deal withthe uncertainties of Agile projects to solvecomplex issues.Sprint BacklogScrum is not a commanding or a repeatablemethodology because it doesn’t enforcetop-down control or impose repeatableactions and algorithmically predictable steps.Rather, it helps streamline daily developmentprocesses and structures the way of workingfor Agile teams.Scrum is more about behavior than it is aboutthe processes as it helps development teamscreate a flexible framework capable of regularadaptations and inspections.In simple terms, Scrum emphasizes more on“what’s” involved in building complex endproducts rather than instructing on “how” todo it.www.greycampus.com

Go to Contents10Scrum Principles and TheoriesIn the Scrum Master Study Guide, you visible to those who are responsiblewill understand the Scrum theory that for creating the outcome.is based on empiricism or empiricalprocesscontroltheory.ThatScrum works on the conceptis, Scrum teams consistently check onthat progress, which is the idea behindknowledge comes from experience inspection. The Scrum team examinesand that decisions based on what is the progress towards the sprint goalalready known. Scrum implements an to identify undesirable variances andincremental and iterative approach make enhancements based on whatto maximize predictability and keep they have found, which is adaptation.risks in control.The ability to regularly inspect andEmpiricism works on transparency, adapt is extremely crucial in theinspection, and adaptation. Scrum ncy because it helps in consistentlybecause it develops trust between improving the product before, during,the team members. Every member and after its release.must be honest and transparent inwhat they do. The processes must ww.greycampus.com

11How would you defineUser stories and Epics?User stories and Epics are simple structures that help Agile teams smoothly organize work andmanage scope. User stories and epics in a Scrum or Agile environment are similar to epics inliterature or movies whereas stories are narratives and a series of interrelated stories from an epic.InitiativeEpic 1Story/Task 1Subtask1Story/Task 2Epic 2Epic 3Story/Task 1Story/ Story/ Story/Task 1 Task 2 Task 3Subtask 1Subtask 2Subtask1Subtask2User StoriesUser stories or stories are small requests orrequirements designed from the perspective ofthe end customers. User stories are customerfocused lines of description of the work theAgile development team should take care of.EpicsEpics are larger bodies or chunks of work that can bedivided into several smaller tasks known as user stories.They are larger user stories that cannot be deliveredwithin a single iteration.Epics allow you to monitor large or loosely defined ideasin your backlog and establish a hierarchy of backlog itemswithout overpopulating them.The development team can commit to accomplishing userstories within a one or two-week sprint. However, thereare usually fewer epics that take longer to finish. Scrumteams usually complete two or three epics each quarter.www.greycampus.com

Go to Contents12What does a ScrumTeam look like?A scrum team is a group of individuals, usually five to nine, operating in harmony to deliverthe end product that meets the target audience’s specific requirements. The members of aScrum team share different roles and responsibilities wherein the roles are closely relatedto each other. Let’s understand the responsibilities of Scrum team members.www.greycampus.com

Go to Contents13A. Who is a Product Owner?The product owner is a member of theScrum team who is responsible formaximizing the value of the end product,which is the outcome of the developmentteam’s efforts. Product owners musthave a comprehensive understandingof the end-user requirements andbusiness case for the product.ensuring that the team is following theScrum rules, theory, and best practices.Rather than imposing the Scrum ruleson the team members, a Scrum Mastermakes sure that everyone involvedin the project understands theirrespective responsibilities, methods,and principles.Establishing a smooth process flowThe key roles of a product owner in and enabling continuous improvementScrum, along with their responsibilities, are the two crucial responsibilities ofinclude:a Scrum Master. The Scrum master roleand duties extend to: Maximizing the value of work doneby the Agile development team. Organizing critical events and Building a robust market strategymeetings.and product vision that meets the Eliminating obstacles that mightspecific requirements of the endhamper the smooth functioning ofcustomers.the team. Ordering, managing, and expressing Keeping in touch with the team tothe product backlog items clearly.monitor work deliverables. Verifying transparency, visibility, and Acting as a bridge between teamclarity of the product backlog itemsmembers and stakeholders, so thatto everyone involved in the project.there is no communication gap. Having an eye for any potential Protecting the team from externalopportunity to optimize thehindrances, so that the professionalsworkflow.can work seamlessly. Analyzing the ROI and respondingproactively to the potential risksand threats that might hamper theBusiness OwnerEnd UsersDomain Expertsseamless operating of the project.B. Who is a Scrum Master?Initially, the term Scrum Master was usedto depict a professional with in-depthexpertise in implementing the Scrumframework, so that they can mentorthe Agile team efficiently. A ScrumMaster, ideally, is the servant-leader ofthe Scrum team who is responsible forScrum TeamProduct OwnerManages the Product BacklogOptimizes the value of the productDevQ/ADevBusinessAnalystArchitectDevScrum MasterManages the Scrum ProcessRemoves impedimentswww.greycampus.com

Go to Contents14C. What Kind of Team Members Are Part of aDevelopment Team?The development team includes variousprofessionals, such as developers,testers, UX designers, DevOps engineers,development managers, programmers, andbusiness analysts, among many others. Theywork in cohesion to deliver a potentiallyreleasable increment of the product at theend of every sprint.Self-OrganizationDesignThe development team has expertisein turning product backlog items intopractical solutions. The team works crossfunctionally to build the desired endproduct. In a successful organization, theteam as a whole is accountable for thesuccess or failure of any project, not theindividuals.TestingDevelopmentThe development team is empowered andstructured by companies to self-organizeand manage their tasks, and the membersare collectively responsible for deliveringthe best outcomes.AnalystBroadMembers of the development team who areexperts in one domain but rarely contributeoutside of that domain are known as“I-shaped people”. Besides these members,there are a few “T-shaped people” indevelopment teams who contribute to onearea broadly but also support associatedtasks.UXDevelopment TeamProgrammerWire Executable Write Unit TestDocumentsCode (xUnit)Requirements Write signerSystemEngineerWire AutomatedTestsUX DesignDevOpsFunctionalTestingJAVA Script,Python, Perl, Go,ShellHTML, CSS, LessWrite UserManualsDesign SystemArchitecture, DBWrite Test PlanImage, Icon,Logo DesignSystem and OS. . . . . . . . . . .Deepwww.greycampus.com

Go to Contents15Scrum ArtifactsScrum artifacts play a crucial role in leading a Scrum team toward success by providing keyinformation that stakeholders and Scrum team members need to be aware of. This knowledgehelps them understand the specific requirements of developing the end product as well asplanned and completed activities.SCRUMDaily2-4 WeeksSprintProduct BacklogSprint BacklogProduct IncrementArtifacts in Scrum Framework - AgileAPRODUCT BACKLOGA list of all the essential items required in the product, such as requirements,specifications, user stories, new features, bug fixes, changes to existingfeatures, and infrastructure activities make up a product backlog. Theproduct backlog is owned by the product owner and acts as a singleauthoritative resource for all items an Agile team will work on.SPRINT BACKLOGBThe sprint backlog constitutes a list of all the product backlog items identifiedby the Scrum team to be accomplished during the Scrum sprint. A Scrumbacklog is owned by the development team, and the team only decideswhether new items should be added or old items should be removed. Thishelps them concentrate on a clear scope for the sprint duration.www.greycampus.com

CGo to Contents16PRODUCT INCREMENTThe increment is the sum of all product backlog items accomplishedduring the current sprint and all old sprints. The new increment at theend of every sprint must be “Done,” which means it should fulfill all thecriteria of “Done” (as listed below) and is usable irrespective of whetherthe product owner decided to release it or not.THE BURNDOWN CHARTBurndown charts can be called graphs that provide an overview of progressover time while accomplishing an Agile project. As tasks start gettingcompleted, the burndown chart eventually “burns down” to zero. A burndownchart guides the development team toward successful completion of thesprint within its deadline, along with a functioning end product.DBurndown ChartHours 202/62/233/123/29www.greycampus.com

Go to ContentsScrum ceremonies are one of the integralScrum rituals and a significant element ofthe Agile software development process.Scrum ceremonies are not meetingsjust for the sake of it. These ceremoniesprovide the framework to Scrum teams,so that they can:17What arethe ScrumCeremonies? Operate in a structured and organizedmanner. Establish realistic expectations. Collaborate seamlessly to deliver and requirements, so that the developmentdesired outcomes.team can prepare for the anticipated level ofeffort. The product owner should tackle theOptimizing Scrum meetings or ceremonies assumptions and doubts of the developmentis the best way to optimize your Agile team, so they can precisely predict theapproach. Usually, when Agile teams give amount of work they can complete duringup certain Scrum ceremonies, because the sprint.they don’t see value in them anymore;they may also abandon the Scrum B. Daily Scrum (Daily Standup)principles.The daily Scrum or daily standup is theLet’s explore different Scrum ceremonies opportunity for the team to get together, planin detail.for the day and figure out how to overcomeobstacles. The Scrum Master can clarifyA. Sprint Planningthese obstacles for the development team,so they can focus on accomplishing the workSprint planning is developed to make described in sprint preparation.sure that the Scrum team is ready toget the right things done in every sprint. Daily standups give organizations a chanceThe aim is to prepare the entire team to to come together regularly and talk aboutachieve success.individual accomplishments toward thesprint goal.Sprint planning takes place at the startof every sprint, so that the development During the daily Scrum every member of theteam, Scrum Master, and product owner development team has to answer questionscan analyze the prioritized items in like the following:the product backlog. With the helpof negotiations and discussions, the What did you do yesterday?participants in Sprint planning design a What are you going to do today?Sprint backlog that constitutes the items Are there any obstacles in your path?they have decided to complete at the endof the sprint, which is called the sprint All daily Scrum meeting members must listengoal.to each other and stay active throughout thesession. Usually, based on the daily standupThe product owner must have the commentary, the development team findssprint backlog ready for analysis before opportunities to work together and planevery sprint planning. That involves the their day.acceptance criteria, essential details,www.greycampus.com

C. Sprint ReviewD. Sprint RetrospectiveDuring the sprint review, all workaccomplished during the sprint is showcasedfor the stakeholders, which happen at theend of every sprint. Sprint reviews focus onthe product being made, and the incrementof the product is usually generated duringthe sprint, theoretically.Sprint retrospective is the concludingScrum ceremony that lets teams assess thecompleted work and figure out items thatcould be upgraded. Sprint retrospective isalso known as Agile retrospective; and ithappens after the sprint analysis and beforethe next sprint, where the team concentrateson their operation.Sprint reviews allow stakeholders to evaluatethe product when it is getting built throughsprint analysis. Based on the feedback,the development team can customize theproduct backlog. The software owner hasa choice to launch all the product featuresthat are finished.The Scrum Master is present during thesprint retrospective and makes sure that allthe team members are available. It allowsthe Scrum team to talk about things that aregoing well, things that need improvement,and tips for changes. The key purpose of asprint retrospective is to strengthen teamprocesses.What is Release Planning?Release planning is the guideline thatreflects upon the expectations about thespecific features to be incorporated and thetimeline for accomplishing them. Releaseplanning keeps track of when different setsof usable products would be delivered to thecustomers, so the Scrum team can have a bigpicture of the releases and delivery scheduleof product development.Three crucial questions that a scrum teamneeds to answer dring release planning are: When will it be done?Which features will be accomplished bythe end of the sprint?How much will this cost?Done or DoD is the shared understandingbetween the Scrum team members on whatIt is a collaborative effort of the entire it could take to make the product incrementteam, but primarily the product owner is releasable. In other words, “Done” accountable for ensuring that the right “Releasable”.decisions are made. Every Agile organizationReleasehas its pattern for releasing features toSprint 1Sprint 2Sprint 3customers. While some decide to releaseReleaseReleasePlanningPlanningevery sprint, others choose to group theresults of various sprints into one sprint asSprint 1Sprint 2Sprint 3exhibited below.Definition ofReadyDefinition ofDonewww.greycampus.comGo to Contents18

Why Does the Scrum Master StudyGuide Describe the Scrum Master as aServant-Leader? ntorMeThe 10Stances ofa ScrumMasterChangeAgentrkeUnocblhCoac Mentoring the development team to beself-organized.Establishing Scrum as a servant processrather than a commanding process.Fostering a collaborative culture withinthe development team.Building transparency by conductingregular Scrum reviews and developingCNa onflvig ictatorrAs a servant-leader, a Scrum Master hascrucial responsibilities, such as:a visible work culture.Supporting the team in removing andpreventing hindrances.Guarding the team against external orinternal distractions.Guiding the team through healthydebate, so every team member canraise their opinions.scesPrownerOThe role of a Scrum Master is extremelydiverse as they have wide-ranging duties. An efficient Scrum Master knows aboutdifferent stances and applies them based on the context and situation. A Scrum Master acts as a servant-leader forthe Scrum team. Ideally, a Scrum Masterdoesn’t act as the master of the Scrumteam but their primary responsibility isto encourage, enable, and energize teammembers to get along with each other andrealize their full potential.TeacheGo to Contents19ernagMaFacilitatorSeLe rvaad nterwww.greycampus.com

How WouldYou DefineProduct BacklogRefinement?What is AgileEstimation?Product backlog refinement or grooming is theprocess of incorporating estimates, details, newuser stories and epics, and orders to productbacklog items for keeping it orderly and clean.It is an ongoing process where the developmentteam, Scrum Master, and product ownercollaborate on the product backlog item details.Backlog grooming ensures that the backlog ispopulated with well-documented, relevant, andprioritized initiatives aligned with the specificrequirements of the organization and customers.If left unattended, the list of product backlogitems can become quite overwhelming to theAgile team. Sometimes, individual user storiesmight get unclear, which can cause the teamto lose focus on crucial tasks. As a result,they might face difficulty in anticipating thetime and resources required to accomplishtasks, which can delay the project completion.Proper backlog refinement helps keep user storiesrefined and accurate. These can be then testedand implemented more precisely to minimizeuncertainties and accelerate product development.Agile estimations are plain estimatesor approximations for any Agile project.Conventional estimations leverage time butAgile estimates usually make use of storypoints. It lets the Agile team keep trackof other tasks they have to accomplishconcurrently in their estimations, alongwith the skills of the team relative to eachtask.Story points calculate problem-solvingabilities and not efficiency. Agile estimationsmake use of a ‘top-down’ process thatmotivates the team to propose a groundlevel approximation of the following: How long should the project take?How much effort will it require?Planning poker is one of the most commonlyused consensus-based Agile estimationtechniques. It makes use of story pointsto calculate the difficulty level of the taskand is usually used to estimate the effort orrelative size of Scrum user stories.ProductBacklogPrioritisedProduct BacklogFeature 1Feature 4Feature 2Feature 8Feature 3Feature 1Feature 4Feature 7Feature 5Feature 5Feature 6Feature 3Feature 7Feature 2Feature 8Feature 6}}HighPriorityLowPrioritywww.greycampus.comGo to Contents20

Go to Contents21How Is Data CollectionDone in Scrum?There are two methods or charts for data collection in Scrum, named Velocityand Burndown charts, which help Agile teams keep track of their progress.Let’s look at these charts in detail.A. What Is Velocity in Scrum?Velocity Chart8070605040302010012 345 6 7 89Velocity is the process through which scrum teamscalculate the amount of work they can accomplish in asprint, which is computed historically from one sprint tothe next. By tracking the number of story points the Agileteam can accomplish, based on their definition of “Done”,they can estimate how long it will take to complete newstories depending on their relative point value.B. What Is a Burndown chart?We have already discussed that a Burndown chartexhibits the Scrum team’s progress toward all the tasksthey’ve committed to accomplish in a sprint. It beginswith the total number of points the team has consideredfor the sprint and tracks regularly how many of thosepoints have been accomplished and are prepared forthe sprint demo.www.greycampus.com

everyone is aware of their responsibilities.It should be a collaborative ceremony whereteam members can figure out any bugs oritems required during this scrum meeting.What Are theBest Tips andTricks forEach ScrumCeremony?Before sprint planning starts, it is advised tocalculate the te

This Scrum and Scrum Master Guide is a free, quick reference material designed to help aspiring scrum masters discover the ins and outs of Scrum. It throws light on the fundamental principles of the scrum, scrum terminologies, Agile Manifesto, scrum theories, scrum tools, different roles, responsibilities, and more. SCRUM & SCRUM MASTER

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