Siebel Installation Guide For UNIX - Oracle

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Siebel Installation Guidefor UNIXSiebel Innovation Pack 2013Version 8.1/8.2, Rev. AApril 2014

Copyright 2005, 2014 Oracle and/or its affiliates. All rights reserved.This software and related documentation are provided under a license agreement containing restrictionson use and disclosure and are protected by intellectual property laws. Except as expressly permitted inyour license agreement or allowed by law, you may not use, copy, reproduce, translate, broadcast,modify, license, transmit, distribute, exhibit, perform, publish, or display any part, in any form, or by anymeans. Reverse engineering, disassembly, or decompilation of this software, unless required by law forinteroperability, is prohibited.The information contained herein is subject to change without notice and is not warranted to be errorfree. If you find any errors, please report them to us in writing.If this is software or related documentation that is delivered to the U.S. Government or anyone licensingit on behalf of the U.S. Government, the following notice is applicable:U.S. GOVERNMENT END USERS: Oracle programs, including any operating system, integrated software,any programs installed on the hardware, and/or documentation, delivered to U.S. Government end usersare “commercial computer software” pursuant to the applicable Federal Acquisition Regulation andagency-specific supplemental regulations. As such, use, duplication, disclosure, modification, andadaptation of the programs, including any operating system, integrated software, any programs installedon the hardware, and/or documentation, shall be subject to license terms and license restrictionsapplicable to the programs. No other rights are granted to the U.S. Government.This software or hardware is developed for general use in a variety of information managementapplications. It is not developed or intended for use in any inherently dangerous applications, includingapplications that may create a risk of personal injury. If you use this software or hardware in dangerousapplications, then you shall be responsible to take all appropriate fail-safe, backup, redundancy, andother measures to ensure its safe use. Oracle Corporation and its affiliates disclaim any liability for anydamages caused by use of this software or hardware in dangerous applications.Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may betrademarks of their respective owners.Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarksare used under license and are trademarks or registered trademarks of SPARC International, Inc. AMD,Opteron, the AMD logo, and the AMD Opteron logo are trademarks or registered trademarks of AdvancedMicro Devices. UNIX is a registered trademark of The Open Group.This software or hardware and documentation may provide access to or information on content,products, and services from third parties. Oracle Corporation and its affiliates are not responsible for andexpressly disclaim all warranties of any kind with respect to third-party content, products, and services.Oracle Corporation and its affiliates will not be responsible for any loss, costs, or damages incurred dueto your access to or use of third-party content, products, or services.Documentation AccessibilityFor information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program websiteat http://www.oracle.com/pls/topic/lookup?ctx acc&id docacc.Access to Oracle SupportOracle customers have access to electronic support through My Oracle Support. For information,visit http://www.oracle.com/pls/topic/lookup?ctx acc&id info or visithttp://www.oracle.com/pls/topic/lookup?ctx acc&id trs if you are hearing impaired.

ContentsSiebel Installation Guide for UNIX 1Chapter 1:What’s New in This ReleaseChapter 2:Overview of Installing Siebel BusinessApplicationsInstallation-Related Changes for Siebel Innovation Pack 2013Before You Install Siebel Business Applications2528Overview of Siebel Business Applications Server Architecture29Roadmap for Installing and Configuring Siebel Business Applications for a NewDeployment 30Roadmap for Installing and Configuring Siebel Business Applications in an UpgradeCase (Existing Database) 34Roadmap for Installing Siebel Business Applications in a Patch Installation Case(Existing Installation) 37Chapter 3:Installing Siebel Enterprise Server Componentsand the Siebel Web Server ExtensionAbout Installing Siebel Business ApplicationsInstalling Siebel Enterprise Server3940Installing Siebel Enterprise Server as a New Installation 40Installing Siebel Enterprise Server as a Migration InstallationInstalling the Siebel Web Server Extension4447Installing the Siebel Web Server Extension as a New Installation 48Installing the Siebel Web Server Extension as a Migration Installation51Installing Siebel Enterprise Server Components and Siebel Web Server Extension inUnattended Mode 54Chapter 4:Configuring Siebel Enterprise ServerComponents and the Siebel Web ServerExtensionAbout Configuring Siebel Business ApplicationsStarting a Siebel Configuration Wizard5758Siebel Installation Guide for UNIX Version 8.1/8.2, Rev. A3

Contents Configuring the Siebel Gateway Name ServerConfiguring the Siebel EnterpriseInstalling the Siebel Database72Configuring the Siebel Server726163Process of Configuring the Siebel Web Server Extension76Configuring the SWSE Logical Profile 77Applying the SWSE Logical Profile 83About Configuring the Siebel Web Server ExtensionChapter 5:86Installing the Siebel Database on the RDBMSAbout Installing the Siebel Database87About Installing a Database 88About Adding a Language to an Existing Database 89About Database Updates for Siebel CRM Version 8.1.1.11 or Version 8.2.2.4Creating Table Owner and Administrator Accounts8990Running the grantusr.sql Script on an Oracle DatabaseRunning the grantusr.sql Script on IBM DB2 9190Installing the Stored Procedures and User-Defined Functions on IBM DB2Installing the Siebel Database93Setting Up Your Environment to Support Global Time ZonePopulating the Siebel File System100101Importing a Siebel Repository Manually into the Siebel DatabaseChapter 6:92101Additional Postinstallation and ConfigurationTasksStarting the Siebel Gateway Name Server105Configuring the Siebel Gateway Name Server for Automatic Start106Configuring the Siebel Gateway Name Server for Automatic Start on AIX 107Configuring the Siebel Gateway Name Server for Automatic Start on HP-UX 108Configuring the Siebel Gateway Name Server for Automatic Start on Linux or Oracle Solaris109Configuring the Siebel Server for Automatic Start110Configuring the Siebel Server for Automatic Start on AIX 110Configuring the Siebel Server for Automatic Start on HP-UX, Linux or Oracle SolarisManaging Environment Variables113Process of Configuring Load Balancing for Siebel Business Applications4Siebel Installation Guide for UNIX Version 8.1/8.2, Rev. A114111

Contents Generating the Load Balancing Configuration File (lbconfig.txt) 115Setting Up a Third-Party HTTP Load Balancer 116Setting the Load Balancer Connection Timeout Interval 118Monitoring Servers with Siebel Native Load Balancer or Third-Party HTTP Load Balancers118Preparing to Run Siebel Server Components119Enabling and Disabling Server Component Groups 120Enabling and Disabling Language-Specific Application Object Managers and AddingLanguages 120Synchronizing Batch Components 121Saving Component Job Definitions During an Upgrade 121Migrating Siebel Enterprise Server and Siebel Server Parameter Settings 121Performing Additional Tasks to Configure Siebel Servers 122Enabling Siebel Open UI 122Updating the CRC Parameter 125Obtaining Updated Siebel Repository Files 126About Installing Additional Siebel Servers for an Existing Siebel Enterprise 127About Installing and Deploying Siebel Business Applications with Multiple Languages128About Language Deployment and the Siebel Network Image 129About Language Deployment and Patch Installations 129About Language Deployment on Siebel Server and Siebel Web Server Extension 130About Language Deployment Tasks Using the Database Configuration Wizard 131About Language Deployment for Unshipped Languages 131Limitations for Installing Additional Languages 132Scenarios for Installing and Deploying Multiple Languages 133Installing and Deploying All Required Languages Once 134Installing All Required Languages but Deploying Some Languages Later 135Installing and Deploying Additional Languages 137Importing Locale-Specific Data into the Siebel Repository 139Additional Tasks for the Siebel Web Server Extension and the Web Server140Configuring the Web Server 141Verifying the Siebel Virtual Directories on the Web Server 142Creating Custom Virtual Directories 143Setting SWSE and Virtual Directory Permissions 143Restarting the Web Server 143Granting User Permissions on the Web Server 144Configuring IBM HTTP Server for Linux Operating Systems 146Configuring HP Apache Web Server for Optimal Performance 146Configuring Oracle iPlanet Web Server to Accept the SWSE 147Enabling HTTP Compression for Siebel Business Applications 148Editing the SWSE Configuration File (eapps.cfg) 148Siebel Installation Guide for UNIX Version 8.1/8.2, Rev. A5

Contents Configuring the Default HTTP and HTTPS Ports for the Web Server 149About the Siebel Enterprise Security Token 151Updating Web Server Static Files Using the Siebel Enterprise Security TokenChapter 7:Installing Siebel Web Clients and Siebel ToolsAbout Installing the Siebel Web Client or Siebel ToolsSiebel Web Client Installer Workflow 156About ActiveX Controls for High InteractivityProcess of Installing the Siebel Web Client155157157Installing the Siebel Web Client as a New Installation 158Installing the Siebel Web Client as a Patch Installation 162Process of Installing Siebel Tools163Installing Siebel Tools as a New Installation 164Installing Siebel Tools as a Patch Installation 167Installing Siebel Web Clients and Siebel Tools in Unattended ModeInstalling and Using the Siebel Sample Database171Procedure for Installing the Siebel Sample Database 172About the Siebel Sample Database ConnectString ParameterUsing the Siebel Sample Database with Siebel Tools 174Postinstallation Tasks for High Interactivity ClientsLogging in to Your Siebel Application174175176Before Logging in to Your Siebel Application 176Logging in Using the Siebel Developer Web Client 178Logging in Using the Siebel Mobile Web Client 178Logging in Using the Siebel Web Client 179Siebel Web Client Shortcuts and Startup OptionsSiebel Web Client Shortcuts 179Siebel Web Client Startup Options 181Creating Custom Siebel Application ShortcutsAbout Siebel QuickStart179182183Enabling and Disabling Siebel QuickStartChapter 8:185Verifying and Troubleshooting YourInstallationVerifying Installation for the Siebel Enterprise ServerVerifying Installation for the Siebel Database189195Verifying Installation for the Siebel Web Server Extension6152198Siebel Installation Guide for UNIX Version 8.1/8.2, Rev. A168

Contents Verifying Installation for the Siebel Web ClientVerifying Installation for Siebel ToolsVerifying the ODBC Data Source200203207Verifying Network Connectivity for the Siebel Server ComputerVerifying Network Connectivity for Mobile Users210211Verifying That the Siebel Gateway Name Server Has Started211Troubleshooting Installation and Configuration for Siebel Enterprise ServerTroubleshooting Installation for the Siebel Database212217Troubleshooting Installation for the Siebel Web Server Extension218Configuring the Siebel Mobile Web Client When Neither Siebel VB nor Siebel eScriptIs Licensed 221About the Environment Verification Tool222Using the Environment Verification Tool225Chapter 9:Cloning a Siebel InstallationAbout Cloning a Siebel Installation231Requirements When Cloning an InstallationLimitations When Cloning an InstallationProcess of Cloning a Siebel Installation233235236Creating a Clone on a Source Computer 236Deploying a Clone on a Target Computer 237Properties Files Used in Cloning Operations239Properties File Settings for Cloning an Installation239Chapter 10: Installing and Configuring Siebel ManagementAgents and Siebel Management ServerAbout Siebel Management Agent and Siebel Management ServerProcess of Installing Siebel Management Server247248Installing Siebel Management Server as a New Installation 248Installing Siebel Management Server as a Patch Installation 250Command-Line Options for the Siebel Management Server Installer251About Configuring Siebel Management Agents and Siebel Management Server252Process of Configuring Siebel Management Agents and Siebel Management Server256Siebel Installation Guide for UNIX Version 8.1/8.2, Rev. A7

Contents Configuring Siebel Management Agents 257Configuring Siebel Management Server 260Using Perl Scripts to Finish Configuring Siebel Management Agents and SiebelManagement Server 264Restarting Siebel Management Server After Installation and Configuration 267Chapter 11: Installing Siebel ChartsAbout Installing Siebel ChartsInstalling Siebel ChartsConfiguring Siebel Charts269270271Changing the Siebel Charts Server Used by Siebel Web Clients272Chapter 12: Uninstalling Siebel Business ApplicationsAbout Uninstalling Siebel Business Applications275Uninstallation Options for Siebel Modules 276Requirements for Uninstalling Siebel Business Applications 276Limitations for Uninstalling Siebel Business Applications 279Process of Removing Configuration thethethe281SWSE Configuration 281Siebel Server Configuration 282SWSE Logical Profile 282Siebel Enterprise Configuration 283Siebel Gateway Name Server Configuration284Uninstalling Siebel Enterprise Server or Siebel Web Server Extension284Uninstalling the Siebel Enterprise Server 285Rolling Back the Siebel Enterprise Server 286Uninstalling the Siebel Web Server Extension 288Rolling Back the Siebel Web Server Extension 290Uninstalling Siebel Web ClientsUninstalling Siebel Tools291292Uninstalling the Siebel Management ServerUninstalling Siebel Charts293294About Uninstalling Earlier Versions of Siebel Business Applications295Chapter 13: Requirements for Installing and ConfiguringSiebel Business ApplicationsAbout Installing Siebel Business ApplicationsAbout Documented Requirements8297298Siebel Installation Guide for UNIX Version 8.1/8.2, Rev. A

Contents AboutAboutAboutAboutSiebel CRM Releases 298Installing in Upgrade Environments 301Language Installation 302Oracle Configuration Manager 302Planning Your Siebel Deployment303Preparing the Hardware and Planning Topologies 304Planning Siebel Server Load Balancing 305Planning Disk Space and Configuration Requirements 306Planning RDBMS Installation and Configuration 307Managing Temporary Disk Space Required by Siebel Installers and Wizards 309About The Language in Which Siebel Installers and Wizards Run 310Planning to Install Multiple Instances of Siebel Business Applications 310Specifying the Locale for Siebel Business Applications 312Specifying the Locale for Your UNIX Operating System 313Setting Permissions and Ownership 315Installing Siebel Business Applications from a Remote Server Computer 316Restrictions on Host Names for Siebel Gateway Name Server and Siebel Server 316Restrictions on Names for Siebel Enterprise and Siebel Server 317File and Directory Naming Conventions 318Creating the Siebel File System 319Creating the Siebel Service Owner Account 323Installation and Configuration Methods by Deployment Type 324Requirements for Installing and Configuring Siebel Enterprise Server Components327General Requirements for Installing and Configuring Siebel Enterprise Server Components327Requirements for Siebel Gateway Name Server Authentication 329Requirements Specific to UNIX or Linux Operating Systems 331Requirements for Installing and Configuring the Siebel Gateway Name Server 333Requirements for Installing and Configuring the Siebel Server 334Requirements for Installing the Siebel EAI Connector 336Requirements for Installing and Configuring the Siebel Web Server Extension336About the Siebel Web Server Extension 337Installing the Web Server 338General Requirements for Installing and Configuring the Siebel Web Server Extension341Support for Heterogeneous Environments 342Siebel Web Server Extension Requirements for Siebel Load Balancing 342Requirements for the Installation User for the Siebel Web Server Extension 342Requirements for User Permissions for the Siebel Web Server Extension 343Requirements for Stopping and Starting the Web Server 344Siebel Installation Guide for UNIX Version 8.1/8.2, Rev. A9

Contents Requirements for Configuring Anonymous Users for the Siebel Web Server Extension344Requirements for Binary Coexistence of the Siebel Web Server Extension 346Requirements for Installing and Configuring the Siebel DatabaseRequirements for Installing Siebel Web ClientsRequirements for Installing Siebel Tools347349351Requirements for Installing and Configuring Siebel Management Agents and SiebelManagement Server 352Chapter 14: Configuring the RDBMSOverview of Database Configuration355Configuring an Oracle Database for Siebel Business ting a Language for Oracle Database 358Configuring Settings in the init.ora File 359Sizing Redo Logs for an Oracle Database 360Creating Oracle Tablespaces 360Sizing the Oracle Database 361Creating Temporary Oracle Tablespaces 362Overriding Oracle Default Tablespaces for Database Objects 362Creating Oracle Database Objects 363Ongoing Oracle Database Administration 363Using Real Application Clusters for an Oracle Database 364Configuring an IBM DB2 Database for Siebel Business forforforforforforSetting IBM DB2 Database Manager Configuration Parameters 366Selecting a Language for IBM DB2 367Creating the IBM DB2 Database 369Setting IBM DB2 Configuration Parameters 369Setting Up IBM DB2 Buffer Pools 371Creating IBM DB2 Tablespaces 372Overriding IBM DB2 Default Tablespaces for Database Objects 373Preventing IBM DB2 from Running Out of ODBC Statement Handles 375Increasing the Number of IBM DB2 User Processes Under AIX 375Determining IBM DB2 Log Space 376Creating IBM DB2 Database Objects 376Managing IBM DB2 Fragmentation 377Configuring Siebel Server Connectivity to the Siebel Database10365378Siebel Installation Guide for UNIX Version 8.1/8.2, Rev. A

Contents Chapter 15: Creating the Siebel Installation Image on theNetworkAbout the Siebel Network Image379Obtaining Siebel Installation Media FilesSiebel Installation Media Contents380382Preparing to Create a Siebel Installation Image385Determining the Location for the Siebel Media Files and the Siebel ImageRequirements for the Siebel Image Directories 387Cross-Platform Issues When Creating Siebel Image Directories 387Requirements for Running Siebel Image Creator 388Creating a Siebel Installation Image385390Troubleshooting Siebel Image Creation393Appendix A: Siebel Deployment Planning WorksheetAbout the Deployment Planning WorksheetTeam Lead Summary395396Siebel Enterprise Server Names and Installation DirectoriesSiebel Accounts, Host Names, and Static IP AddressesCluster Deployment Data396397398Ports and RDBMS Details Data399Appendix B: Siebel Configuration Wizard ReferenceAbout the Siebel Configuration Wizards401Where to Find Configuration Tasks 402Siebel Configuration Wizards Associated with Installable ComponentsSiebel Configuration Wizard Syntax Elements 404403Options for Configuring the Siebel Gateway Name Server, the Siebel Enterprise, andthe SWSE Logical Profile 405Settings for Configuring the Siebel Gateway Name ServerSettings for Configuring the Siebel Enterprise407Options for Configuring the Siebel Server414Settings for Configuring the Siebel Server415Options for Configuring the Siebel Web Server ExtensionSettings for Configuring the SWSE Logical ProfileSettings for Applying the SWSE Logical Profile406417419424Siebel Installation Guide for UNIX Version 8.1/8.2, Rev. A11

Contents Index12Siebel Installation Guide for UNIX Version 8.1/8.2, Rev. A

1What’s New in This ReleaseSiebel Installation Guide for UNIX describes the installation and initial configuration of Oracle’s SiebelBusiness Applications. The installation and configuration tasks are covered for Siebel EnterpriseServer software, Siebel Web Server Extension (SWSE), Siebel Mobile Web Clients, Siebel Tools, andother installable Siebel modules.NOTE: The Siebel Installation Guide for the operating system you are using is for installing SiebelInnovation Pack 2013. This innovation pack is provided for Siebel CRM version 8.1.1.11 and version8.2.2.4. The functionality described in this guide applies to these releases and in some cases doesnot apply to any previous release. For information about the features in these releases, see theapplicable Siebel Maintenance Release Guide on My Oracle Support.What’s New in Siebel Installation Guide for UNIX, Version 8.1/8.2,Rev. ATable 1 on page 13 lists the changes described in this version of the documentation to support thisrelease of the software. The new features described in Table 1 are available in Siebel CRM version8.1.1.11, Siebel CRM version 8.2.2.4, and later.Table 1.What’s New in Siebel Installation Guide for UNIX, Version 8.1/8.2, Rev. ATopicDescription“Roadmap for Installing andConfiguring Siebel BusinessApplications for a New Deployment”on page 30Modified topics. Updated these and other topics to mentionSiebel Patchset releases. Also updated them to mention therequirement to obtain the updated Siebel Repository files(SRF).“Roadmap for Installing andConfiguring Siebel BusinessApplications in an Upgrade Case(Existing Database)” on page 34“Roadmap for Installing SiebelBusiness Applications in a PatchInstallation Case (ExistingInstallation)” on page 37“About Installing Siebel BusinessApplications” on page 297“Configuring the Siebel Server” onpage 72“Settings for Configuring the SiebelServer” on page 415Modified topics. Deleted references to configuring SiebelServer synchronization for Microsoft Exchange Server. Formore information, see Siebel Server Sync Guide.Siebel Installation Guide for UNIX Version 8.1/8.2, Rev. A13

What’s New in This Release Table 1.What’s New in Siebel Installation Guide for UNIX, Version 8.1/8.2, Rev. ATopicDescription“Obtaining Updated SiebelRepository Files” on page 126Modified topic. Customers need the updated SiebelRepository files (SRF) before running Incremental RepositoryMerge or upgrading the Siebel database.“Limitations for Installing AdditionalLanguages” on page 132Modified topic. Updated the information about limitations forSiebel Web Clients and Siebel Tools.“Before Logging in to Your SiebelApplication” on page 176Modified topic. The Siebel Web Clients support tabbedbrowsing.“Uninstallation Options for SiebelModules” on page 276Modified topic. Updated the information about rollbackuninstallations.“Planning Disk Space andConfiguration Requirements” onpage 306Modified topic. Some of the information in this topic wasformerly presented in Siebel System Requirements andSupported Platforms on Oracle Technology Network.“Setting Permissions andOwnership” on page 315Modified topics. To install server-based Siebel CRM modules,you must be a nonroot user. You cannot install as the rootuser using Oracle Universal Installer software. Someworkarounds might apply to your deployment.“Requirements for the InstallationUser for the Siebel Web ServerExtension” on page 342“Requirements Specific to UNIX orLinux Operating Systems” onpage 331Modified topic. Added content and moved content here fromother topics.“Requirements for ConfiguringAnonymous Users for the SiebelWeb Server Extension” on page 344Modified topic. Updated the information about configuringanonymous users for employee applications and customerapplications.Chapter 13, “Requirements forInstalling and Configuring SiebelBusiness Applications”Modified chapters. These are now chapters instead ofappendixes.Chapter 14, “Configuring theRDBMS”Chapter 15, “Creating the SiebelInstallation Image on the Network”What’s New in Siebel Installation Guide for UNIX, Version 8.1/8.2Table 2 on page 15 lists the changes described in this version of the documentation to support thisrelease of the software. The new features described in Table 2 are available in Siebel CRM version8.1.1.11, Siebel CRM version 8.2.2.4, and later.14Siebel Installation Guide for UNIX Version 8.1/8.2, Rev. A

What’s New in This Release Table 2.What’s New in Siebel Installation Guide for UNIX, Version 8.1/8.2TopicDescriptionMultiple topicsModified topics. For Siebel CRM version 8.1.1.9 and later, andfor Siebel CRM version 8.2.2.2 and later, the systemrequirements and supported platform certifications areavailable from the Certifications tab on My Oracle Support.Updated references throughout this guide. For moreinformation, see 1492194.1 (Article ID) on My Oracle Support“Installation-Related Changes forSiebel Innovation Pack 2013” onpage 25New topic. Summarizes several important changes to theinstallers for Siebel Enterprise Server and Siebel Web ServerExtension (SWSE), affecting both new installations and patchinstallations. Patch installations for these server modules arealso called migration installations. The installation for theSiebel Sample Database has also changed.“Roadmap for Installing SiebelBusiness Applications in a PatchInstallation Case (ExistingInstallation)” on page 37New topic. Summarizes the installation tasks for the currentrelease that you perform for existing installations of SiebelBusiness Applications.“Installing Siebel Enterprise Serveras a New Installation” on page 40Modified topic. Describes the updated method of performinga new installation of Siebel Enterprise Server.“Installing Siebel Enterprise Serveras a Migration Installation” onpage 44New topic. Describes how to perform a migration installationof Siebel Enterprise Server for the current release. Thismethod replaces the patch installation method formerlydescribed in Siebel Maintenance Release Guide on My OracleSupport.“Installing the Siebel Web ServerExtension as a New Installation” onpage 48Modified topic. Describes the updated method of performinga new installation of SWSE.“Installing the Siebel Web ServerExtension as a MigrationInstallation” on page 51New topic. Describes how to perform a migration installationof SWSE for the current release. This method replaces thepatch installation method formerly described in SiebelMaintenance Release Guide on My Oracle Support.“Installing Siebel Enterprise ServerComponents and Siebel Web ServerExtension in Unattended Mode” onpage 54Modified topic. Describes the updated method of creating aresponse file. Also includes updated information aboutperforming an unattended installation.“About Database Updates for SiebelCRM Version 8.1.1.11 or Version8.2.2.4” on page 89Modified topics. For an existing installation of Siebel CRMversion 8.1.1.x or version 8.2.2.x, running IncrementalRepository Merge is required after you install the currentrelease, Siebel Innovation Pack 2013, in a migrationinstallation.“About Siebel CRM Releases” onpage 298Siebel Installation Guide for UNIX Version 8.1/8.2, Rev. A15

What’s New in This Release Table 2.What’s New in Siebel Installation Guide for UNIX, Version 8.1/8.2TopicDescription“Installing the Stored Proceduresand User-Defined Functions on IBMDB2” on page 92Modified topic. Includes information that is applicable to IBMDB2 64-bit databases.“Updating the CRC Parameter” onpage 125New topic. This topic formerly appeared in SiebelMaintenance Release Guide on My Oracle Support.“Enabling Siebel Open UI” onpage 122Modified topic. Includes updated information about enablingSiebel Open UI for the current release.“Obtaining Updated SiebelRepository Files” on page 126Modified topic. Includes updated information about obtainingupdated SRF files for the current release.“About Installing and DeployingSiebel Business Applications withMultiple Languages” on page 128Modified topic. Includes updated information about addinglanguages to an existing installation of the same version byconfiguring the Siebel Enterprise Server or SWSE installer torun in unattended mode (silent mode). Some limitations thatformerly applied for adding languages for earlier releases nolonger apply.“Importing Locale-Specific Data intothe Siebel Repository” on page 139New topic. This topic formerly appeared in SiebelMaintenance Release Guide on My Oracle Support.“Restarting the Web Server” onpage 143New topic. This topic formerly appeared in SiebelMaintenance Release Guide on My Oracle Support. Use thistopic in conjunction with “Requirements for Stopping andStarting the Web Server” on page 344.“Installing the Siebel Web Client asa New Installation” on page 158Modified topics. Corrected the name of the Siebel Web Clientinstaller program for Siebel CRM version 8.1.1.“Installing Siebel Web Clients andSiebel Tools in Unattended Mode” onpage 168“Installing Siebel Tools as a NewInstallation” on page 164Modified topics. Corrected the name of the Siebel Toolsinstaller program for Siebel CRM version 8.1.1.“Installing Siebel Web Clients andSiebel Tools in Unattended Mode” onpage 168“Installing the Siebel Web Client asa New Installation” on page 158“Verifying Installation for the SiebelWeb Client” on page 200Modified topics. Corrected references to the defaultinstallation directory for the Siebel Web Client installer forSiebel CRM version 8.2.2.“File and Directory NamingConventions” on page 31816Siebel Installation Guide for UNIX Version 8.1/8.2, Rev. A

What’s New in This Release Table 2.What’s New in Siebel Installation Guide f

Siebel Installation Guide for UNIX Version 8.1/8.2, Rev. A 3 Contents Siebel Installation Guide for UNIX 1 Chapter 1: What's New in This Release . Configuring the Siebel Gateway Name Server fo r Automatic Start on Linux or Oracle Solaris 109 Configuring the Siebel Server for Automatic Start 110

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