Tender Document For The Procurement Of Web Application Firewall (Waf .

1y ago
533.76 KB
50 Pages
Last View : Today
Last Download : 3m ago
Upload by : Melina Bettis



1. INTRODUCTION1.1 This Standard Tender Document has been prepared for use by The Kenya TradeNetwork Agency (KenTrade) for the procurement of Web Application Firewall (WAF)Support and Maintenance1.2 The document includes a letter of Invitation, Instructions to Tenderers, detailedspecifications of the requirements, and various forms for the tenderer to apply.1.3 Kenya Trade Network Agency (KenTrade) is a State Corporation under theNational Treasury. The mandate of KenTrade is to implement, operationalize andmanage the Kenya National Electronic Single Window System (Kenya TradeNetSystem) and to Facilitate Trade. The Kenya TradeNet System is an electronic platformused by the trading community and government agencies for submission and processingof standardized trade documentation.1.4 KENTRADE requires renewal and deployment of its manufacturer subscription for itsWeb Application Firewall (WAF) Solution. The subscription renewal required is for one(1) year, renewable and payable annually for up to three (3) years.1.5 KenTrade requires the following for its Web Application Firewalls (WAF):a) Renewal of annual license subscriptions including the manufacturer support.b) Annual partner support for its Web Application Firewalls.2. REQUIRED SERVICERenewal of subscriptions and Partner support for the WAF solution is as follows:a. FC-10-V1004-934-02-DD - FortiWeb 1000D - 24x7 FortiCare plus AV &FortiWeb Security Service & IP Reputation maintenanceb. Advanced Hardware Coveragec. Firmware and General Updates (Web/Online)d. Enhanced Support 24x7e. Telephone Support 24x7f. Virus Definitions Updates (Web/Online)g. FortiWeb Security Service (Web/Online)h. IP Reputation (Web/Online)TENDER NO. KTNA/OT/01/2018-19WEB APPLICATION FIREWALL3

SECTION I-INVITATION TO TENDERAugust 1st, 2018TENDER NO. KTNA/OT/01/2018-19TENDER FOR THE PROVISION OF WEB APPLICATION FIREWALL (WAF)SUPPORT AND MAINTENANCE1.1 The Kenya Trade Network Agency invites sealed tenders from eligible candidates forthe provision of Web Application Firewall (WAF) Support and Maintenance1.2 Interested eligible candidates may view and downloaded free of charge from o.ke/index.php/procurement/tenders, or purchased at acost of Kshs. 1000.00 from the procurement office at Embankment Plaza (1st Floor),Upper Hill.1.3 Candidates may also obtain further information at the Kenya Trade Network Agencyoffices (Procurement Office) at Embankment Plaza, Upper Hill, (First Floor) at theaddress given below.1.4 Completed Tenders should be submitted accompanied by a Tender Security issued by abank or a Financial Institution approved by the Public Procurement RegulatoryAuthority, in the amount of Kenya Shillings Fifty Thousand only (Kshs. 50,000.00). Thetender security should be valid for one hundred and twenty (120) days from the closingdate of the tender and should be received on, or before Wednesday August 22,2018 at 1000 hours. Failure to provide tender security will lead to disqualification ofthe tender.1.5 Prices quoted shall be inclusive of duty and other taxes and shall remain valid for 90days from the closing date of the tenders.1.6 Completed Tender documents, shall be submitted in two separate envelopesmarked as“TECHNICAL PROPOSAL,” and “FINANCIAL PROPOSAL”.TENDER NO. KTNA/OT/01/2018-19WEB APPLICATION FIREWALL4

Both envelopes shall be placed in an outer envelope and sealed. This outer envelope shallbear the Tender number and name, and marked “DO NOT OPEN BEFOREWednesday August 22, 2018 at 1000 hours, and shall be addressed to:-The Chief Executive Officer,Kenya Trade Network Agency,Embankment Plaza, Upper Hill,P.O Box 36943-00200NAIROBI1.7 All Tender Documents MUST be submitted in HARD COPY and should bedeposited in the Tender Box located at the reception area of KENTRADE Offices atEmbankment Plaza (First Floor). Documents submitted online shall NOT beacknowledged.1.8 Tenders will be opened immediately after the closing time in the presence of tenderersrepresentatives who choose to attend the opening in the boardroom on first floor,Embankment Plaza.1.9 Bidders are required to attend a Bidder’s conference on Wednesday August 8th2018 in order to understand KenTrade’s Web Application Firewall (WAF) Solution setup and acquire a better understanding of KenTrade’s requirements for the requiredrenewal. The bidder’s conference attendance certificate MUST be part of thedocumentation submitted by bidders. Any bid lacking the bidders conference attendancecertificate will be considered NON RESPONSIVECHIEF EXECUTIVE OFFICERTENDER NO. KTNA/OT/01/2018-19WEB APPLICATION FIREWALL5

SECTION II-INSTRUCTIONS TO TENDERERSTable of tenderers Eligible goods .Cost of tendering Contents of Tender document Clarification of documents Amendment of documents .Language of tender .Documents comprising the tender .Form of Tender .Tender prices .Tender currencies .Tenderers eligibility and qualifications Goods’ eligibility and conformity toTender documents .Tender security .Validity of tenders Format and signing of tenders .Sealing and marking of tenders .Deadline for submission of tender Modification and withdrawal of tenders .Opening of tenders Clarification of tenders .Preliminary examination .Conversion to single currency Evaluation and comparison of tenders .Contacting the procuring entity .Award of contract .(a)Post qualification .(b)Award criteria .(c)Procuring entity’s right to vary quantities .(d)Procuring entity’s right to accept orreject any or all tenders Notification of award .Signing of contract .Performance security .Corrupt or fraudulent practices .TENDER NO. KTNA/OT/01/2018-19WEB APPLICATION 515151515161616161717176

SECTION II -INSTRUCTIONS TO TENDERERS2.1 Eligible tenderers2.1.1.This Invitation to tender is open to all tenderers eligible as described in theinstructions to tenderers. Successful tenderers shall provide the services for thestipulated duration from the date of commencement (hereinafter referred to as theterm) specified in the tender documents.2.1.2.The procuring entity’s employees, committee members, board members andtheir relative (spouse and children) are not eligible to participate in the tender unlesswhere specially allowed under section 131 of the Act.2.1.3.Tenderers shall provide the qualification information statement that thetenderer (including all members, of a joint venture and subcontractors) is notassociated, or have been associated in the past, directly or indirectly, with a firm orany of its affiliates which have been engaged by the Procuring entity to provideconsulting services for the preparation of the design, specifications, and otherdocuments to be used for the procurement of the services under this Invitation fortenders.2.1.4.Tenderers involved in corrupt or fraudulent practices or debarred fromparticipating in public procurement shall not be eligible.2.2 Cost of tendering2.2.1The Tenderer shall bear all costs associated with the preparation andsubmission of its tender, and the procuring entity, will in no case be responsible orliable for those costs, regardless of the conduct or outcome of the tenderingprocess.2.2.2The price to be charged for the tender document shall not exceedKshs.1,000/ 2.2.3The procuring entity shall allow the tenderer to review the tender documentfree of charge before purchase.2.3 Cost of Tendering2.3.1 The Tenderer shall bear all costs associated with the preparation and submissionof its tender, and the procuring entity, will in no case be responsible or liable forthose costs, regardless of the conduct or outcome of the tendering process.2.4 Contents of tender documents2.4.1 The tender document comprises of the documents listed below and addendaissued in accordance with clause 6 of these instructions to tendersi) Instructions to tenderersii) General Conditions of Contractiii) Special Conditions of Contractiv) Schedule of Requirementsv) Form of tendervi) Price schedulesTENDER NO. KTNA/OT/01/2018-19WEB APPLICATION FIREWALL7

vii) Contract formviii) Confidential business questionnaire formix) Tender security formx) Performance security formxi) Principal’s or manufacturers authorization form2.4.2The Tenderer is expected to examine all instructions, forms, terms, andspecifications in the tender documents. Failure to furnish all information required bythe tender documents or to submit a tender not substantially responsive to thetender documents in every respect will be at the tenderers risk and may result inthe rejection of its tender.2.5 Clarification of Documents2.5.1. A prospective candidate making inquiries of the tender document may notify theProcuring entity in writing or by post, fax or email at the entity’s address indicated in theInvitation for tenders. The Procuring entity will respond in writing to any request forclarification of the tender documents, which it receives no later than three (3) days prior tothe deadline for the submission of tenders, prescribed by the procuring entity. Writtencopies of the Procuring entities response (including an explanation of the query but withoutidentifying the source of inquiry) will be sent to all prospective tenderers who have receivedthe tender documents”2.5.2The procuring entity shall reply to any clarifications sought by the tenderer within 3days of receiving the request to enable the tenderer to make timely submission of itstender2.6 Amendment of documents2.6.1 At any time prior to the deadline for submission of tenders, the Procuring entity, forany reason, whether at its own initiative or in response to a clarification requestedby a prospective tenderer, may modify the tender documents by issuing anaddendum.2.6.2 All prospective candidates that have received the tender documents will be notifiedof the amendment in writing or by post and will be binding on them.2.6.3 In order to allow prospective tenderers reasonable time in which to take theamendment into account in preparing their tenders, the Procuring entity, at itsdiscretion, may extend the deadline for the submission of tenders.2.7 Language of Tender2.7.1 The tender prepared by the tenderer, as well as all correspondence and documentsrelating to the tender exchange by the tenderer and the Procuring entity, shall bewritten in English language, provided that any printed literature furnished by thetenderer may be written in another language provided they are accompanied by anaccurate English translation of the relevant passages in which case, for purposes ofinterpretation of the tender, the English translation shall govern.TENDER NO. KTNA/OT/01/2018-19WEB APPLICATION FIREWALL8

2.8 Documents Comprising of Tender2.8.1 The tender prepared by the tenderers shall comprise the following components(a) Tender Form and a Price Schedule completed in accordance with paragraph 2.9,2.10 and 2.11 below(b) documentary evidence established in accordance with paragraphi.that the tenderer is eligible to tender and is qualified toperform the contract if its tender is accepted;(c) documentary evidence established in accordance with paragraph2.2 that the goods and ancillary services to be supplied by thetenderer are eligible goods and services and conform to the tenderdocuments; and(d)tender security furnished in accordance with paragraph 2.142.9 Form of Tender2.91 The tenderers shall complete the Form of Tender and the appropriate PriceSchedule furnished in the tender documents, indicating the services to bePerformed.2.10 Tender Prices2.10.1 The tenderer shall indicate on the appropriate Price Schedule the unit prices andtotal tender price of the goods it proposes to supply under the contract.2.10.3 Prices indicated on the Price Schedule shall include all costs including taxes,insurances and delivery to the premises of the entity.2.10.4 Prices quoted by the tenderer shall be fixed during the Tender’s performance of thecontract and not subject to variation on any account. A tender submitted with anadjustable price quotation will be treated as non-responsive and will be rejected,pursuant to paragraph The validity period of the tender shall be 90 days from the date of opening of thetender.2.11 Tender Currencies2.11.1 Prices shall be quoted in Kenya Shillings unless otherwise specified in theAppendix to Instructions to Tenderers.2.12 Tenderers Eligibility and Qualifications2.12.1 Pursuant to paragraph 2.1. The tenderer shall furnish, as part of its tender,documents establishing the tenderers eligibility to tender and its qualifications toperform the contract if its tender is accepted.TENDER NO. KTNA/OT/01/2018-19WEB APPLICATION FIREWALL9

2.12.2 The documentary evidence of the tenderers eligibility to tender shall establish to theProcuring entity’s satisfaction that the tenderer, at the time of submission of itstender, is from an eligible source country as defined under paragraph The documentary evidence of the tenderers qualifications to perform the contract ifits tender is accepted shall be established to the Procuring entity’s satisfaction;(a)(b)(c)that, in the case of a tenderer offering to supply goods under the contractwhich the tenderer did not manufacture or otherwise produce, the tendererhas been duly authorized by the goods’ Manufacturer or producer to supplythe goods.that the tenderer has the financial, technical, and production capabilitynecessary to perform the contract;that, in the case of a tenderer not doing business within Kenya, the tendereris or will be (if awarded the contract) represented by an Agent in Kenyaequipped, and able to carry out the Tenderer’s maintenance, repair, andspare parts-stocking obligations prescribed in the Conditions of Contractand/or Technical Specifications.2.14 Tender Security2.14.1The tenderer shall furnish, as part of its tender, a tender security for the amountspecified in the Appendix to Invitation to Tenderers.2.14.2 The tender security shall be in the amount of 0.5 – 2 per cent of the tender price.2.14.3 The tender security is required to protect the Procuring entity against the risk ofTenderer’s conduct which would warrant the security’s forfeiture, pursuant toparagraph The tender security shall be denominated in Kenya Shillings or in another freelyconvertible currency, and shall be in the form of a bank guarantee or a bank draftissued by a reputable bank located in Kenya or abroad, and valid for thirty (30) daysbeyond the validity of the tender.2.14.5 Any tender not secured in accordance with paragraph 2.14.1 and 2.14.3 will berejected by the Procuring entity as non-responsive, pursuant to paragraph 2.22Unsuccessful Tenderer’s tender security will be discharged or returned as promptly aspossible but not later than thirty (30) days after the expiration of the period of tendervalidity prescribed by the Procuring entity.2.14.6 The successful Tenderer’s tender security will be discharged upon the tenderersigning the contract, pursuant to paragraph 2.27 and furnishing the performancesecurity, pursuant to paragraph The tender security may be forfeited:(a)if a tenderer withdraws its tender during the period of tender validityTENDER NO. KTNA/OT/01/2018-19WEB APPLICATION FIREWALL10

(b)specified by the procuring entity on the Tender Form; orin the case of a successful tenderer, if the tenderer fails:(i)to sign the contract in accordance with paragraph 2.27 or(ii)to furnish performance security in accordance with paragraph 2.282.15 Validity of Tenders2.15.1 Tenders shall remain valid for 90 days or as specified in the Invitation to tender afterthe date of tender opening prescribed by the Procuring entity, pursuant toparagraph 2.18. A tender valid for a shorter period shall be rejected by theProcuring entity as non-responsive.2.15.2 In exceptional circumstances, the Procuring entity may solicit the Tenderer’sconsent to an extension of the period of validity. The request and the responsesthereto shall be made in writing. The tender security provided under paragraph 2.14shall also be suitably extended. A tenderer may refuse the request without forfeitingits tender security. A tenderer granting the request will not be required norpermitted to modify its tender.2.16 Format and Signing of Tender2.16.1 The tenderer shall prepare two copies of the tender, clearly marking each“ORIGINAL TENDER” and “COPY OF TENDER,” as appropriate. EachTechnical Proposal and Financial Proposal shall be marked “ORIGINAL” or“COPY” as appropriate. If there are any discrepancies between the original and thecopies of the proposal, the original shall prevail.2.16.2 The original and all copies of the tender shall be typed or written in indelible ink andshall be signed by the tenderer or a person or persons duly authorized to bind thetenderer to the contract. The latter authorization shall be indicated by writtenpower-of-attorney accompanying the tender. All pages of the tender, except forunamended printed literature, shall be initialled by the person or persons signing thetender.2.16.3 The tender shall have no interlineations, erasures, or overwriting except as necessaryto correct errors made by the tenderer, in which case such corrections shall beinitialled by the person or persons signing the tender.2.17 Sealing and Marking of Tenders2.17.1 The original and duplicate copy of the Technical Proposal shall be placed in a sealedenvelope clearly marked “TECHNICAL PROPOSAL,” and the original andduplicate copy of the Financial Proposal in a sealed envelope clearly marked“FINANCIAL PROPOSAL” and warning: “DO NOT OPEN WITH THETECHNICAL PROPOSAL”. Both envelopes shall be placed into an outerenvelope and sealed.TENDER NO. KTNA/OT/01/2018-19WEB APPLICATION FIREWALL11

2.17.2 The inner and outer envelopes shall:(a)be addressed to the Procuring entity at the address given in the Invitation toTender:(b)bear, tender number and name in the Invitation for Tenders and the words, “DONOT OPEN BEFORE Wednesday August 22nd 2018 at 1000 hours at1000 hours.”2.17.3 The inner envelopes shall also indicate the name and address of the tenderer toenable the tender to be returned unopened in case it is declared “late”.2.17.4 If the outer envelope is not sealed and marked as required by paragraph 2.17.2, theProcuring entity will assume no responsibility for the tender’s misplacement orpremature opening.2.18Deadline for Submission of TendersTenders must be received by the Procuring entity at the address specified underparagraph 2.17.2 no later than Wednesday August 22nd 2018 at 1000 hours at1000 hours.2.18.1 The Procuring entity may, at its discretion, extend this deadline for the submissionof tenders by amending the tender documents in accordance with paragraph 2.6, inwhich case all rights and obligations of the Procuring entity and candidates previouslysubject to the deadline will therefore be subject to the deadline as extended2.19 Modification and Withdrawal of Tenders2.19.1 The tenderer may modify or withdraw its tender after the tender’s submission,provided that written notice of the modification, including substitution orwithdrawal of the tenders, is received by the Procuring Entity prior to the deadlineprescribed for submission of tenders.2.19.2 The Tenderer’s modification or withdrawal notice shall be prepared, sealed, marked,and dispatched in accordance with the provisions of paragraph 2.17. A withdrawalnotice may also be sent by cable, telex but followed by a signed confirmation copy,postmarked not later than the deadline for submission of tenders.2.19.3 No tender may be modified after the deadline for submission of tenders.2.19.4 No tender may be withdrawn in the interval between the deadline for submission oftenders and the expiration of the period of tender validity specified by the tendereron the Tender Form. Withdrawal of a tender during this interval may result in theTenderer’s forfeiture of its tender security, pursuant to paragraph The procuring entity may at any time terminate procurement proceedings beforeTENDER NO. KTNA/OT/01/2018-19WEB APPLICATION FIREWALL12

contract award and shall not be liable to any person for the termination.2.19.6 The procuring entity shall give prompt notice of the termination to the tenderersand on request give its reasons for termination within 7 days of receiving therequest from any tenderer.2.20Opening of TendersThe Procuring entity will open all tenders in the presence of tenderers’representatives who choose to attend, at Wednesday August 22nd 2018 at1000 hours, in the location specified in the Invitation to Tender. The tenderers’representatives who are present shall sign a register evidencing their attendance.2.20.1 The tenderers’ names, tender modifications or withdrawals, tender prices, discountsand the presence or absence of requisite tender security and such other details asthe Procuring entity, at its discretion, may consider appropriate, will be announcedat the opening.2.20.2 The Procuring entity will prepare minutes of the tender opening.2.21 Clarification of Tenders2.21.1 To assist in the examination, evaluation and comparison of tenders the Procuringentity may, at its discretion, ask the tenderer for a clarification of its tender. Therequest for clarification and the response shall be in writing, and no change in theprices or substance of the tender shall be sought, offered, or permitted.2.21.2 Any effort by the tenderer to influence the Procuring entity in the Procuring entity’stender evaluation, tender comparison or contract award decisions may result in therejection of the tenderers’ tender.2.22 Preliminary Examination2.22.1 The Procuring entity will examine the tenders to determine whether they arecomplete, whether any computational errors have been made, whether requiredsureties have been furnished, whether the documents have been properly signed,and whether the tenders are generally in order.2.22.2 Arithmetical errors will be rectified on the following basis. If there is a discrepancybetween the unit price and the total price that is obtained by multiplying the unitprice and quantify, the unit price shall prevail, and the total price shall be corrected.If the candidate does not accept the correction of the errors, its tender will berejected, and its tender security forfeited. If there is a discrepancy between wordsand figures the amount in words will prevail2.22.3 The Procuring entity may waive any minor informality or non-conformity orirregularity in a tender which does not constitute a material deviation, provided suchTENDER NO. KTNA/OT/01/2018-19WEB APPLICATION FIREWALL13

waiver does not prejudice or affect the relative ranking of any tenderer.2.22.4 Prior to the detailed evaluation, pursuant to paragraph 2.23 the Procuring entity willdetermine the substantial responsiveness of each tender to the tender documents.For purposes of these paragraphs, a substantially responsive tender is one, whichconforms to all the terms and conditions of the tender documents without materialdeviations. The Procuring entity’s determination of a tender’s responsiveness is tobe based on the contents of the tender itself without recourse to extrinsic evidence.2.22.5 If a tender is not substantially responsive, it will be rejected by the Procuring entityand may not subsequently be made responsive by the tenderer by correction of thenon-conformity.2.23 Conversion to Single Currency2.23.1 Where other currencies are used, the procuring entity will convert thesecurrencies to Kenya Shillings using the exchange rate on the date of the tenderclosing provided by the Central Bank of Kenya.2.24.1 The Procuring entity will evaluate and compare the tenders which have beendetermined to be substantially responsive, pursuant to paragraph The tender evaluation committee shall evaluate the tender within 15 days of thevalidity period from the date of opening the tender.2.24.3 A tenderer who gives false information in the tender document about itsqualification or who refuses to enter into a contract after notification of contractaward shall be considered for debarment from participating in future publicprocurement.2.25 Preference2.25.1 Preference where allowed in the evaluation of tenders shall not exceed 15%2.26 Contacting the Procuring entity2.26.1 Subject to paragraph 2.21 no tenderer shall contact the Procuring entity on anymatter related to its tender, from the time of the tender opening to the time thecontract is awarded.2.26.2 Any effort by a tenderer to influence the Procuring entity in its decisions on tender,evaluation, tender comparison, or contract award may result in the rejection of theTenderer’s tender.2.27 Award of Contract(a)Post-qualificationTENDER NO. KTNA/OT/01/2018-19WEB APPLICATION FIREWALL14

2.27.1 In the absence of pre-qualification, the Procuring entity will determine to itssatisfaction whether the tenderer that is selected as having submitted the lowestevaluated responsive tender is qualified to perform the contract satisfactorily.2.27.2 The determination will take into account the tenderer financial, technical, andproduction capabilities. It will be based upon an examination of the documentaryevidence of the tenderers qualifications submitted by the tenderer, pursuant toparagraph 2.12.3 as well as such other information as the Procuring entity deemsnecessary and appropriate.An affirmative determination will be a prerequisite for award of the contract to thetenderer. A negative determination will result in rejection of the Tenderer’s tender,in which event the Procuring entity will proceed to the next lowest evaluated tenderto make a similar determination of that Tenderer’s capabilities to performsatisfactorily.(b)Award Criteria2.27.4 The Procuring entity will award the contract to the successful tenderer(s) whosetender has been determined to be substantially responsive and has been determinedto be the lowest evaluated tender, provided further that the tenderer is determinedto be qualified to perform the contract satisfactorily.(c)Procuring entity’s Right to Vary quantities2.27.5 The Procuring entity reserves the right at the time of contract award to increase ordecrease the quantity of goods originally specified in the Schedule of requirementswithout any change in unit price or other terms and conditions(d)Procuring entity’s Right to Accept or Reject any or All Tenders2.27.6 The Procuring entity reserves the right to accept or reject any tender, and to annulthe tendering process and reject all tenders at any time prior to contract award,without thereby incurring any liability to the affected tenderer or tenderers or anyobligation to inform the affected tenderer or tenderers of the grounds for theProcuring entity’s action2.28Notification of Award2.28.1 Prior to the expiration of the period of tender validity, the Procuring entity willnotify the successful tenderer in writing that its tender has been accepted.2.28.2 The notification of award will constitute the formation of the Contract but will haveTENDER NO. KTNA/OT/01/2018-19WEB APPLICATION FIREWALL15

to wait until the contract is finally signed by both parties2.28.3 Upon the successful Tenderer’s furnishing of the performance security pursuant toparagraph 2.28, the Procuring entity will promptly notify each unsuccessful Tendererand will discharge its tender security, pursuant to paragraph 2.142.29 Signing of Contract2.29.1 At the same time as the Procuring entity notifies the successful tenderer that itstender has been accepted, the Procuring entity will send the tenderer the ContractForm provided in the tender documents, incorporating all agreements between theparties.2.29.2 The parties to the contract shall have it signed within 30 days from the date ofnotification of contract award unless there is an administrative review request.2.29.3 Within thirty (30) days of receipt of the Contract Form, the successful tenderershall sign and date the contract and return it to the Procuring entity.2.30Performance Security2.30.1 Within seven (7) days of the receipt of notification of award from the Procuringentity, the successful tenderer shall furnish the performance security in accordancewith the Conditions of Contract, in the Performance Security Form provided in thetender documents, or in another form acceptable to the Procuring entity.2.30.2 Failure of the successful tenderer to comply with the requirements of paragraph2.27 or paragraph 2.28 shall constitute sufficient grounds for the a

Web Application Firewall (WAF) Solution. The subscription renewal required is for one (1) year, renewable and payable annually for up to three (3) years. 1.5 KenTrade requires the following for its Web Application Firewalls (WAF): a) Renewal of annual license subscriptions including the manufacturer support.

Related Documents:

May 02, 2018 · D. Program Evaluation ͟The organization has provided a description of the framework for how each program will be evaluated. The framework should include all the elements below: ͟The evaluation methods are cost-effective for the organization ͟Quantitative and qualitative data is being collected (at Basics tier, data collection must have begun)

Silat is a combative art of self-defense and survival rooted from Matay archipelago. It was traced at thé early of Langkasuka Kingdom (2nd century CE) till thé reign of Melaka (Malaysia) Sultanate era (13th century). Silat has now evolved to become part of social culture and tradition with thé appearance of a fine physical and spiritual .

On an exceptional basis, Member States may request UNESCO to provide thé candidates with access to thé platform so they can complète thé form by themselves. Thèse requests must be addressed to esd rize unesco. or by 15 A ril 2021 UNESCO will provide thé nomineewith accessto thé platform via their émail address.

̶The leading indicator of employee engagement is based on the quality of the relationship between employee and supervisor Empower your managers! ̶Help them understand the impact on the organization ̶Share important changes, plan options, tasks, and deadlines ̶Provide key messages and talking points ̶Prepare them to answer employee questions

Dr. Sunita Bharatwal** Dr. Pawan Garga*** Abstract Customer satisfaction is derived from thè functionalities and values, a product or Service can provide. The current study aims to segregate thè dimensions of ordine Service quality and gather insights on its impact on web shopping. The trends of purchases have

Notice Inviting Tender cum e-Reverse Auction E-Tender Document For Procurement of OTR Tyres of different sizes COAL INDIA LIMITED (A MAHARATNA COMPANY) Coal Bhawan, . can download tender document free of cost from any of the websites mentioned above. 4. Details of tender 1 Tender No. CIL/C2D/OTR TYRE/2020-21/363 dated 02.09.2020

Bruksanvisning för bilstereo . Bruksanvisning for bilstereo . Instrukcja obsługi samochodowego odtwarzacza stereo . Operating Instructions for Car Stereo . 610-104 . SV . Bruksanvisning i original

Chính Văn.- Còn đức Thế tôn thì tuệ giác cực kỳ trong sạch 8: hiện hành bất nhị 9, đạt đến vô tướng 10, đứng vào chỗ đứng của các đức Thế tôn 11, thể hiện tính bình đẳng của các Ngài, đến chỗ không còn chướng ngại 12, giáo pháp không thể khuynh đảo, tâm thức không bị cản trở, cái được