Polycom Immersive Telepresence (ITP) Administrator's Guide
ADMINISTRATOR GUIDE6.0.0 September 2016 3725-66892-004APolycom RealPresence ImmersiveTelepresence (ITP)
Copyright 2016, Polycom, Inc. All rights reserved. No part of this document may be reproduced, translated into anotherlanguage or format, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without theexpress written permission of Polycom, Inc.6001 America Center DriveSan Jose, CA 95002USATrademarks Polycom , the Polycom logo and the names and marks associated with Polycom products aretrademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United Statesand various other countries.All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in anyform or by any means, for any purpose other than the recipient's personal use, without the express written permissionof Polycom.Disclaimer While Polycom uses reasonable efforts to include accurate and up-to-date information in this document,Polycom makes no warranties or representations as to its accuracy. Polycom assumes no liability or responsibility forany typographical or other errors or omissions in the content of this document.Limitation of Liability Polycom and/or its respective suppliers make no representations about the suitability of theinformation contained in this document for any purpose. Information is provided "as is" without warranty of any kind andis subject to change without notice. The entire risk arising out of its use remains with the recipient. In no event shallPolycom and/or its respective suppliers be liable for any direct, consequential, incidental, special, punitive or otherdamages whatsoever (including without limitation, damages for loss of business profits, business interruption, or loss ofbusiness information), even if Polycom has been advised of the possibility of such damages.End User License Agreement By installing, copying, or otherwise using this product, you acknowledge that youhave read, understand and agree to be bound by the terms and conditions of the End User License Agreement for thisproduct. The EULA for this product is available on the Polycom Support page for the product.Patent Information The accompanying product may be protected by one or more U.S. and foreign patents and/orpending patent applications held by Polycom, Inc.Open Source Software Used in this Product This product may contain open source software. You may receivethe open source software from Polycom up to three (3) years after the distribution date of the applicable product orsoftware at a charge not greater than the cost to Polycom of shipping or distributing the software to you. To receivesoftware information, as well as the open source software code used in this product, contact Polycom by email atOpenSourceVideo@polycom.com.Customer Feedback We are striving to improve our documentation quality and we appreciate your feedback. Emailyour opinions and comments to DocumentationFeedback@polycom.com.Polycom Support Visit the Polycom Support Center for End User License Agreements, software downloads,product documents, product licenses, troubleshooting tips, service requests, and more.2
ContentsBefore You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10The Polycom Community . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11RealPresence OTX Studio Monitor Lifts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Automatically Controlling Monitor Lifts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Manually Controlling Monitor Lifts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Controlling the Monitor Lifts from the Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Power On Self Test (POST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Obtaining the Network Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Placing Calls and Managing Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Viewing the Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Placing a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Calling a Favorites Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Placing a Call Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Calling a Speed Dial Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Placing an Audio-Only Call from Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Using Directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Directory Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Managing Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Creating a New Favorite Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Creating a Favorites Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Editing a Favorites Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Deleting a Favorites Contact or Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Adding a Speed Dial Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Removing a Speed Dial Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Types of Favorites Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Configuring the Admin Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Contact and Location Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Polycom, Inc.3
System Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19System Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Call Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Including an Additional Audio Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Disabling Audio-Only Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Enabling Audio-Only Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Audio Dialing Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Remote Control, Keypad, and Power Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Polycom VisualBoard Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Home Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Background Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Custom System Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Pairing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Polycom Touch Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23SmartPairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23RS-232 Serial Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Polycom Concierge Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Adding the System Pairing Code to the RealPresence Touch Home Screen . . . . . . 26Checking the Polycom Concierge Service Status . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Enabling Software Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Installing Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Installing Software Updates Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Installing Software with Automatic Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28LAN Status Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28LAN Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Configuring the IP Addresses of the Component Codecs . . . . . . . . . . . . . . . . . . . . . 30IP Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Network Quality Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31H.323 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32SIP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33SIP Address Naming Convention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Configuring SIP Settings for Integration with the Telepresence InteroperabilityProtocol (TIP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36RTV and Lync-Hosted Conference Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Polycom, Inc.4
Specifying Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Configuring Dialing Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Audio/Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Sleep . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Using Sleep Settings to Prevent Monitor Burn-In . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Video Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403.5mm Audio Input Selection (RealPresence OTX Studio Only) . . . . . . . . . . . . . . . . . . . 41Enabling 3.5mm Audio Input for Content Sharing (RealPresence OTX Studio Only) . . . . 41Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Security Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Global Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42External Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Encryption Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Local Account Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Account Lockout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Login and Credentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Password Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Managing Certificates and Revocation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Generating Certificate Signing Requests (CSRs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Installing Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Configuring Certificate Validation Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Configuring Certificate Revocation Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Certificates and Security Profiles within a Provisioned System . . . . . . . . . . . . . . . . . 55RealPresence Server Address Configuration in PKI-Enabled Environments . . . . . . . 55Security Banners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Log Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56System Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Configuring System Log Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Configuring System Log Level and Remote Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Retrieving Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Downloading System Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Transferring System Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Configuring Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Setting Up a Directory Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Setting Up SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Downloading MIBs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Configuring for SNMP Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Polycom, Inc.5
Using a Provisioning Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Enabling or Disabling the Provisioning Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66Provisioning Service Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66Connecting to the Microsoft Exchange Server Calendaring Service . . . . . . . . . . . . . . . . 67Setting Up the Distributed Media Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68There should be a MLA registered to the RMX for applying the proper layouts. . . . . 69Configuring the Distributed Media Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Immersive Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70Room Control Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70Configuring the Diagnostic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Polycom RealPresence Manageability Instrumentation Solution . . . . . . . . . . . . . . . . . . . . . . 72Web Interface Diagnostics Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72System Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73Call Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Downloading Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75System Log Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75Restarting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Audio and Video Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Audio Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Calibrating the Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Configuring the Utilities Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78Managing System Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78Storing a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78Uploading a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78Call Detail Report (CDR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79Enabling CDR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79Viewing and Downloading the CDR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79Information in the Call Detail Report (CDR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79Sending a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82Monitoring a Room or Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Displaying a Closed Caption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Security Profile Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Configuring the Low Security Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Polycom, Inc.6
Configuring Polycom RealPresence Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89Performing the RealPresence Touch Out-of-Box Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89Pairing RealPresence Touch with RealPresence Immersive Studio or RealPresence OTXStudio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89Customizing the RealPresence Touch Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90Choosing Icon Buttons That Display on the RealPresence Touch Home Screen . . . . . . 90Customizing the Place a Call Screen Icon Buttons on the RealPresence Touch Device . 91Changing the Background Image of the Home Screen on the RealPresence TouchDevice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91Changing to a Custom Background Image on the RealPresence Touch . . . . . . . . . . . . . 91Polycom, Inc.7
TablesGuidelines for Entering Contact Addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Types of Favorites Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17Optional Contact Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19System Call Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20Security Profiles and SmartPairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23System Time Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24Time in Call Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24LAN Status Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28IP Address (IPv4) Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28LAN Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29Network Quality Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32H.323 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32SIP Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34SIP Address Naming Convention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35Quality of Service Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37Dialing Options and Preferred Speeds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38General Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40Audio Input Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40Audio Output Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41Authentication Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43Access Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44Encryption Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46Account Lockout Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47Login Credentials. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48Password Policy Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49Log Management Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57Directory Servers Supported in Standard Operating Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61Directory Servers Supported by Polycom RealPresence Resource Manager Provisioning . . . . . . . . . .61LDAP Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62Microsoft Directory Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64Provisioning Service Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66Calendaring Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67Multipoint Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69Room Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71Polycom, Inc.8
System Log Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75Call Detail Report Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80Low Security Profile Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84Polycom, Inc.9
Before You BeginThis guide is intended for administrators who need to configure, customize, manage, and troubleshootPolycom RealPresence Immersive Studio and Polycom RealPresence OTX Studio systems. Referto this guide after installation of the furniture and video communication systems is complete.Please read the RealPresence Immersive Studio and RealPresence OTX Studio system documentationbefore you install or operate the system. Related documents for RealPresence Immersive Studio andRealPresence OTX Studio systems are available from the Polycom Video Documentation Support site.For support or service, please contact your Polycom distributor or go online to Polycom Support.Get HelpFor more information about installing, configuring, and administering Polycom products, refer toDocuments and Downloads at Polycom Support.The Polycom CommunityThe Polycom Community gives you access to the latest developer and support information. Participate indiscussion forums to share ideas and solve problems with your colleagues. To register with the PolycomCommunity, simply create a Polycom online account. When logged in, you can access Polycom supportpersonnel and participate in developer and support forums to find the latest information on hardware,software, and partner solutions topics.Polycom, Inc.10
IntroductionThe Polycom RealPresence Immersive Studio system and Polycom RealPresence OTX Studiosystem are state-of-the-art visual collaboration tools. With crisp, clean video and crystal-clear sound,Polycom RealPresence Immersive Studio and Polycom RealPresence OTX Studio systems provide naturalvideo conferencing interaction using the most robust video communications technology. If your organizationhas signed on for Video Network Operations Center (VNOC) services, the VNOC will handle manytelepresence conferencing tasks for you.RealPresence OTX Studio Monitor LiftsYou can raise or lower RealPresence OTX Studio table monitor lifts for optimum conference viewing. Themonitor lifts are partially automated and can also be manually controlled.Automatically Controlling Monitor LiftsAll three monitors automatically raise or lower in the following circumstances:
With crisp, clean video and crystal-clear sound, Polycom RealPresence Immersive Studio and Polycom RealPresence OTX Studio systems provide natural video conferencing interaction using the most robust video communications technology. If your organization has signed on for Video Network Operations Center (VNOC) services, the VNOC will handle many
In Polycom Immersive Telepresence Series suites, the video is delivered using two, three, or four independent Polycom HDX codecs. In Polycom RealPr esence Immersive Studio, RealPresence Immersive Studio Flex, and Polycom RealPresence OTX Studio rooms, the video is delivered using three Polycom RealPresence Group Series codecs.
TelePresence MX300/MX200 TelePresence EX90/EX60 TelePresence C20 Quickset TelePresence SX20 Quickset TelePresence MCU 5300/4500/4200 TelePresence Profile 42 with C40 TelePresence Profile C65/55/52 TelePresence Integrator C90/60/40 TelePresence Edge 95 o
POLYCOM OPEN TELEPRESENCE EXPERIENCE OTX 300 Software version 3.0.5 Hardware version C Video & Audio Technology Solution includes: o Polycom HDX video codecs supporting 1080p at 30fps or 720p at 60fps o Polycom Digital Ceiling Microphone Arrays o Polycom StereoSurr
Polycom, Inc. iii About This Guide The Administrator's Guide for Polycom HDX Systems is for administrators who need to configure, customize, manage, and troubleshoot Polycom HDX systems. The guide covers the Polycom HDX 9000 series, Polycom HDX
The Administrator's Guide for Polycom HDX Systems is for administrators who need to configure, customize, manage, and troubleshoot Polycom HDX systems. The guide covers the Polycom HDX 9000 series, Polycom HDX 8000 HD, and Polycom HDX 4000 series systems.
Video Conferencing Experience / Voice Experience Course Outline Telepresence Endpoints Cisco TelePresence Endpoint Portfolio Overview Cisco DX Series Endpoint Characteristics Cisco TelePresence TC Software-Based Endpoint Characteristics Cisco TelePresence EX60 and EX90 Cisco TelePresence MX Series
Polycom RealPresence Group Series Polycom announces the new release of Polycom RealPresence Group Series system. This document provides the latest information on the following Polycom software: Version 6.2.0.1 of the Polycom RealPresence Group Series system software Version 2.1.0.5 of the Polycom EagleEye Director II camera software
ISO 14001:2004 and ISO 9001:2000 15 Annex B (informative) Correspondence between OHSAS 18001, OHSAS . Standard vi List of tables Table A.1 – Correspondence between OHSAS 18001:2007, ISO 14001:2004 and ISO 9001:2000 15 Table B.1 – Correspondence between the clauses of the OHSAS documents and the clauses of the ILO-OSH Guidelines 20 Summary of pages This document comprises a front cover .
