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March 29, 2013VIA EMAILTheresa StinerLand Quality BureauIowa Department of Natural Resources502 E 9th Street 502, Wallace BuildingDes Moines, IA 50319-0034Subject: Thermostat Recycling Corporation’s 2012 Annual ReportDear Ms. Stiner:Attached is TRC’s annual collection report for calendar year 2012. TRC has made its best effort toprovide a comprehensive report on its efforts to promote the collection program in Iowa and improve theprogram’s environmental outcomes.TRC continues to market its program in Iowa. We are working with HVAC wholesalers and others toincrease the visibility of the program at their locations and will continue to push information about theprogram to HVAC contractors, technicians, homeowners, and others in the state.TRC welcomes the opportunity to review this report with you and discuss our 2012 marketing efforts. Imay be reached at 571-447-4312 or by email at mark.tibbetts@thermostat-recycle.org.Sincere Regards,Mark TibbettsExecutive Director
IA DNR Thermostat Collection Report For Calendar Year 2012 ActivitiesCollection DataExhibit 1: 2012 Iowa Collections by BrandBrandholderBardBurnham HoldingsNum berNum berTherm ostats Sw itches1Total lbsMercury10.01110.01802091.30Crane Company110.01General Electric14420.26CarrierGoodman GlobalHoneyw ellInvensysITT CorporationLear 12193051.89880.05Nordyne Corporation13230.14Rheem14180.11Sears n LennoxLux ProductsWhite RogersLoose Sw itchesTOTALIn 2012, TRC recovered 21.48 pounds ofmercury from 2,540 intact mercurythermostats and 229 additional loosemercury switches from Iowa collectionlocations for a total count of 2,832thermostats (mercury thermostatsrecovered from Iowa locations averaged1.27 switches per thermostat in 2012).TRC recovered 2,213 thermostats fromHVAC wholesale distributor collectionlocations, 290 from HHW locations, and37 from a single contractor.Waste Mercury-AddedThermostat ManagementBins with waste mercury-switchthermostats are received at thefulfillment/processing center in GoldenValley, Minnesota. The facility is ownedand operated by Honeywell Internationalunder contract with TRC.Bins are received at the loading dock and sent to the TRC processing area. The bin and plasticliner are opened and the contents are identified, sorted, and tallied. The following data isrecorded for each bin returned and processed: bin number, business name (location name), city,state, zip code, date returned, number of thermostats and mercury switches by manufacturer andany non-conforming material.The bin is returned to the location that sent it in with a new prepaid address label within 72 hoursof receipt. The thermostats are stored and staged in a plastic lined carton in a storage area forfinal processing. The containers are dated and processed in order received, first in-first out.The containers are returned from the storage area to the TRC processing area to have themercury bulbs removed from the plastic housing. Universal Waste Regulations require thedisposal of waste within 12 months of generation. TRC’s processor requires that the disposaloccur within 6 months of generation and TRC follows the more stringent requirement. Smallquantities of thermostats are removed from the container, which is then closed again, and placedat the bulb removal workstation on a tray that contains any potential mercury spillage. The bulbsare removed from the thermostats and placed into a 2 quart container at the work station. If abulb breaks and the mercury spills, the work area is designed to contain the spillage and theoperators are trained in the clean-up and disposal of mercury. The TRC processing area is1
IA DNR Thermostat Collection Report For Calendar Year 2012 Activitiesequipped with special mercury vacuum cleaners and the work area is vacuumed at the end of thework day to assure that any spillage is cleaned up and not left to evaporate.The 2 quart container is emptied into a special 55 gallon drum which is labeled and datedaccording to regulations. The drum is sealed with a band and is only opened when contents arebeing added to it. Special negative pressure venting assures any fumes are drawn away andvented when the drum is opened.The 55 gallon drum is then shipped to Bethlehem Apparatus Corporation in Hellertown,Pennsylvania for final processing of the mercury ampoules (switches). Bethlehem Apparatusmeets or exceeds all local, state, federal and EPA regulations for the management of the product.Bethlehem’s approvals for mercury recovery/recycling include: EPA - identification No. PAD002390961 (Bethlehem Apparatus Co., Inc.)EPA BDAT Requirement - satisfied by all recovery operationsCERCLA (Comprehensive Environmental Response Compensation and Liability Act)Pennsylvania Department of Environmental ProtectionThe facilities’ processing follows all EPA guidelines and regulations. TRC has a facility licensefrom Hennepin County Minnesota for the operation of the TRC. Honeywell, Inc. has aHazardous Waste Generator license from Hennepin County. All persons who handle mercurythermostats as part of the TRC operation receive training in the handling of Hazardous Wasteand Universal Waste.Program Education and OutreachTRC marketing and promotion efforts targeted key audiences in Iowa. TRC’s objectives are toraise awareness of key components of Iowa’ mercury thermostat law and to encourage therecycling of waste mercury thermostats. Below is a summary of activities and channels weutilized in support of this effort.Development of Written Materials and Signage for Collection Points and KeyStakeholders—TRC developed and posted on its website (www.thermostat-recycle.org) aPromotional Toolkit which contains templates of a number of items for collection points todownload and reproduce.In 2012, TRC added one new item to the toolkit: a vehicle sticker (See Exhibit 2) for HVACcontactors to promote their participation in the program. TRC maintains an inventory of thesestickers and provides them to contractors at no-cost. They are distributed upon request, and atindustry events.Wholesaler/HHW Engagement—Iowa’s law requires manufacturers to avail collectioncontainers to HVAC wholesale distributors, thermostat retailers, and local governments uponrequest.In November 2012, TRC sent postcards to approximately 88 collection locations in Iowa, themajority of which were wholesale distributors, reminding them to return TRC’s containers if2
IA DNR Thermostat Collection Report For Calendar Year 2012 Activitiesthey had not done so within a year. The card also provided TRC’s toll-free number and emailaddress for additional information or to request replacement shipping labels and/or bin liners.TRC exhibited at the February 2012 Johnstone Supply annual meeting held in San Diego.Johnstone Supply is a buying cooperative and annually hosts an invitation-only trade show.TRC staff spoke directly with representatives from many of Johnstone’s Iowa locations duringthis event. TRC stressed the importance of participation and the potential regulatoryconsequences for not doing so.Exhibit 2: Example of New Print Collateral—Vehicle Cling StickerIn partnership with the Heating, Air-Conditioning & Refrigeration Distributors International(HARDI), TRC re-launched the Mercury Thermostat Recycling Awards in May 2012. Theaward(s) are intended to incent participation in the program by recognizing the distributor(s) thatrecovered the most mercury thermostats and/or developed innovative strategies to promote theprogram at their branch location(s).TRC made several changes following the inaugural 2011 program. To increase participation,TRC branded the award program as the Big Man on the Planet award and challengeddistributors to, “be in it to win it!” TRC developed custom invitation cards and mailed them tothe principals of the 300 plus HARDI members to solicit their participation in the awardprogram. Email solicitations were also sent. To facilitate participation, TRC also printed anddistributed custom window clings, counter cards, and flyers to participating locations.To recognize participating distributors, TRC ran a ¼ page full-color advertisement in theOctober 2012 edition of Distribution Center Magazine, which was also the “show” issue for theHARDI annual meeting.3
IA DNR Thermostat Collection Report For Calendar Year 2012 ActivitiesThe award was presented at HARDI’s annual meeting in October 2012.Exhibit 3: Distribution Center Magazine BMOP AdvertisementSummary of Additional Education and Outreach by ChannelTRC conducted an array of activities intended to raise awareness of Iowa’s mercury thermostatdisposal ban, mandatory HVAC contractor recycling, and the ease of compliance through TRC’scollection program.Earned Media—In 2012, TRC continued to enjoy positive and frequent coverage within theindustry trade press. TRC issued a number of media releases and most were picked up,generating additional exposure for the program.Notably, TRC continued to receive coverage in industry leading publications such as The AirConditioning and Refrigeration News (110,000 circulation) and HVACR Business (circulation30,000). HARDI ran a two-page article on the program in its Conference Daily, provided at nocost to all attendees of HARDI’s annual meeting.Website— Website traffic continued to grow in 2012. TRC has nearly doubled the monthlyvisitors to its site following a search engine optimization in fall 2011, along with other efforts todrive traffic to the site. Exhibit 4 below highlights the results of these efforts. In 2012, Iowaaccounted for approximately 1% of TRC’s total website traffic.4
IA DNR Thermostat Collection Report For Calendar Year 2012 ActivitiesExhibit 4: Website Traffic Increase over TimeWeb-based advertising— TRC continued the use of rotating banner advertisements in 2012,albeit with changes in scheduling and scope.TRC ran web advertisements (Exhibit 5) on the websites contractingbusiness.com (160x600skyscraper) and hvac-talk.com (300x250 medium rectangle) during the months of September,October, November, and December (four continuous months in 2012, as opposed to twoconsecutive months in the spring and fall in 2011). Together, the websites average over 2 millionpages views and 340,000 unique visitors per month. HVAC-Talk.com, an online discussioncommunity for HVAC technicians, boasts 145,000 registered users. HVAC-talk.com accountedfor 5% of annual referral traffic to TRC’s website.HVAC-talk.com and contractingbusiness.com, published by Penton Media, Inc., serve a nationalaudience. According to their 2013 media kit, 100% of subscribers specify, design, install/serviceand/or make product selection for HVAC systems and equipment in residential, commercial,industrial, and institutional buildings.TRC ran either a 120x600 skyscraper or 728x90 Leaderboard advertisements. The placementgenerated nearly 30,000 impressions as the newsletter experienced an open rate of over 40%.Copies of the newsletter remain available online continuing to earn TRC exposure.5
IA DNR Thermostat Collection Report For Calendar Year 2012 ActivitiesGoogle AdWords— In 2011, TRC developed and deployed a Social Media strategy thatleveraged the power of Google and the popularity of Facebook. This campaign, which ran frommid-September through early December, geo-targeted contractors and consumers in states withmercury thermostat disposal bans, including Iowa, in an effort to create awareness and increasethermostat collections.Exhibit 5: Web Banner Advertisement (300x250 fixed image version)Ads and landing pages were developed with variable messages targeting both audiences. Whatmade this campaign unique is the fact that it was targeted. Advertisements appeared on Googlesearch results pages after an individual searched terms related to TRC’s mission (E.g. thermostatreplacement, contracting recycling regulations, mercury thermostat recycling, programmablethermostats, etc.). Similarly, the Facebook campaign targeted users over 18 who "like" industryrelevant topics or organizations (i.e. renovating, renovators, HVAC, HVAC Technicians, homerepair, etc.).Exhibit 6: Google “Landing Page:6
IA DNR Thermostat Collection Report For Calendar Year 2012 ActivitiesIn 2012, TRC continued to refine new media strategies to promote the program. TRCimplemented a Google AdWord campaign in early spring of 2012 targeting states with mercurythermostat disposal bans, including Iowa. The campaign yielded over 750,000 impressions withnearly 2,000 “clicks” and a click-through rate of 0.26% (a rate consistent with this type ofcampaign). The conversion rate on the landing page was quite high at 8.3% (“conversion”meaning a visitor clicked on the link to TRC’s collection location search tool on the landingpage). During the campaign, Iowa visitors to TRC’s website increased by over 900%.Print Advertisement HVACR Business Magazine— TRC placed a ½ page coloradvertisement in a special section on thermostats in the April addition.The purpose of this placement was two-fold:1) Continue to build upon brand/program awareness of other promotional campaigns2) Accelerate the pace of mercury thermostat replacement by helping contractorsrecognize opportunities to generate additional revenues by proactively replacing oldermechanical (mercury) thermostats.HVACR Business is a national publication with approximately 30,000 qualified subscribers, ofwhich approximately 500 are within Iowa.Exhibit 7: Advertisement Copy HVACR Business MagazineTradeshows—TRC attended and exhibited at the following trade shows relevant to Iowa:January 23 - 25: AHR Expo. Chicago, Illinois. AHR Expo is the largest national tradeshow for the HVACR industry. TRC staff exhibited and promoted the program to HVACcontractors, manufacturers, and distributors. The show had a total registered attendanceof over 61,000.February 21 - 23: Johnstone Supply Annual Membership Meeting. San Diego,California. Johnstone Supply is a cooperative wholesaler distributor of HVAC parts andequipment with 350 locations nationwide. Johnstone’s Annual Membership meeting isinvitation only and TRC was invited to attend and exhibit as part of an ongoing effortwith Johnstone’s corporate staff to encourage and expand the cooperative’s member’s7
IA DNR Thermostat Collection Report For Calendar Year 2012 Activitiesparticipation in the program. The event is well attended by owners and senior staff and itwas a unique opportunity to engage directly with key decision makers.March 5 - 7: Indoor Air Expo. Las Vegas, Nevada. The show is a part of the AirConditioning Contractors of America annual meeting. Approximately 700 attendeesattended the event.September 19 - 21: Comfortech. Chicago, Illinois. Comfortech is a national tradeshowfor owners and managers of residential and commercial HVACR, Hydronics/Plumbingcontracting firms to see the latest products and equipment.October 8 - 12: ACCA Building Performance and Service Managers Forum. Austin,Texas. A week-long series of educational seminars focusing on building performanceand service managers sponsored by the Air Conditioning Contractors of America. TRCexhibited and sponsored the registration bags.October 6 - 9: Heating, Air-Conditioning & Refrigeration Distributors International(HARDI). Orlando, Florida. TRC exhibited and participated in the “Booth Program,”which provides for 1-on-1 sessions with senior executive staff from HARDI membercompanies. This event targeted representatives of approximately 80% of the wholesalemarket for HVACR products. TRC also presented its re-vamped “Big Man on the PlanetAward.”Direct Mail— TRC started a direct mail campaign in Iowa in 2012. TRC mailed a full-colorpostcard (see Exhibit 8) to the principals of approximately 2,400 Iowa HVAC contractingbusinesses in April, May, September, and October. TRC sourced the list of HVACcontractors from a commercial list supplier.Exhibit 8: Front & Back of Postcard8
IA DNR Thermostat Collection Report For Calendar Year 2012 ActivitiesMiscellaneous Outreach—It is difficult to categorize and capture many of TRC’s activities in anarrative based report. While paid placements and copy is easy to report, social media and otheractivities are more difficult to capture. Some good examples of “miscellaneous” outreachinclude: TRC staff was invited by Honeywell International to present two webcasts through its2012 “elearning LIVE schedule.” The first was entitled “Thermostat Mercury Recoveryan Easy way to be Green,” and a second was entitled, “Understanding Health, Safety andRegulations in Managing Mercury Waste.” Archived copies remain available onHoneywell’s website at html. TRC continued to encourage the placement of links to its website on member companywebsites and is pleased to report that links from members such as Honeywell,Emerson/White Rodgers, and Lennox are significant sources of referral traffic to TRC’swebsite. TRC provided Honeywell rights for the use of its updated logo in product collateral. Forexample, the following was cut from product literature: TRC staff made considerable effort conducting direct outreach to senior management ofHVAC wholesale distributors in an effort to 1) better integrate the program at theirbranch locations to ensure staff awareness of the program and program procedures and 2)leverage distributors’ position in the channel to promote the availability of the program totheir customers.Program ExpensesTRC is a national voluntary program that is also operating nine mandatory programs on behalf ofits manufacturer members. As most promotional activities are run concurrently in multiplestates, tracking and isolating expenses specifically to Iowa is not possible. Below is a summaryof TRC’s national program expenses for 2012. TRC expenses include: TRC Staff and Administration: Includes staff, office expenses, telecommunications,information technology, office supplies, office lease, and other administrative expenses.Includes staff labor costs to implement Iowa program.Insurance: Pollution and liability insurance.9
IA DNR Thermostat Collection Report For Calendar Year 2012 Activities TRC made 47,166 in direct incentive payments on behalf of manufacturers as requiredby Maine and Vermont law. This does not reflect the administrative costs associatedwith the incentive program.Travel: All travel in 2012 and includes travel to trade shows to promote program.Recycling Costs: All costs (including labor) associated with transporting, processing,and properly managing waste thermostats. Also includes cost associated with fulfillingnew bin orders and data entry of bin receipts.New Collection Containers: Direct cost for new containers ordered in 2011.Marketing/Outreach & Printing: Includes direct costs to develop and print programcollateral; direct mail, national and state advertising, sponsorships, marketing consultants,some web consulting, and other outreach activities. Marketing/Outreach does not includeany TRC labor costs.Exhibit 9: 2012 Program Administrative ExpensesProgram ComponentTRC Staff and Administration†Recycling CostsInsuranceStatutory Incentive PaymentsNew Collection ContainersTravelLegalDirect Expense for Marketing &OutreachTotal (expenses)TRC Program 246,162335,613.25 2,430 47,166 27,495 25,994 66,303 169,840 921,004Recommendations/Next StepsIowa’ thermostat law went into effect in 2009 and collections have ranged from a high of 3,850in 2011 to a low of 2,225 in 2010. We are unsure why Iowa’s collections vary, as most otherstates with mandatory programs do not exhibit similar trends. We do note that the program sawdeclines in collections in several states (including Vermont) in 2012.We also note that a number of challenges in Iowa. These include: Wholesaler participation in Iowa is not a strong as in other states with mandatoryprograms. This reflects the state’s lack of engagement in the channel and to a degreeserendipity. Some distributors embrace the program and others do not. TRC is targetingkey distributors at the corporate level in an effort to increase the number of locations thatare actively collecting.TRC increased the scope and reach of its promotional campaign in 2012. As it takesseveral months for bins to fill, it is still too early to fully assess the impact of thisexpanded outreach on the program in Iowa.10
IA DNR Thermostat Collection Report For Calendar Year 2012 Activities TRC again tested advertising targeting the general consumer audience. TRC evaluatedprogram results and the results reinforced our belief that consumer disinterest of the issuelimits the viability of more expansive consumer facing advertising. Far greater value isachieved by targeting the trade channel and using targeted campaigns using GoogleAdWords and search engine optimization.In an effort to sustain and increase collections, TRC plans on the following modifications to theIowa program: Expanding the scope and frequency of paid advertising targeting the trade channel inIowa. TRC has shifted its strategy to one of more frequency to saturate the market overthe course of year.In lieu of general consumer ads, TRC is running a Google AdWord campaign targetingcontractors and homeowners searching for information relative to thermostatreplacement. This campaign will focus on states with disposal bans, including Iowa. Thecampaign started in March 2013 and will continue intermittently throughout the year.TRC is evaluating the program on an ongoing basis to adjust scope of the buy and keysearch terms.TRC added staff at the start of 2013 by hiring a full-time marketing and communicationsperson. This allows the program to expand both the scope of its marketing activities andalso shift current staff to focus on program operations and customer support, includingmore active and constant contact with TRC’s collection location partners. TRC will alsohave a paid summer intern in 2013.At the time of the report, TRC is completing a series of training videos for both collectionpoints (wholesalers) and contractors. Theses short videos (less than 3 minutes) will beposted on TRC’s website, YouTube, and other social media. It will be provided toHVAC technical training programs, wholesale distributors and HVAC industry tradegroups. TRC also plans on distributing the videos on thumb drives at industry events andtrade shows.TRC will continue its direct mail campaign in Iowa in 2013. TRC will source the listfrom a different provider and also increase the size of the mailing. TRC also plans on amore targeted campaign. Four mailings are planned roughly 3 weeks apart; again thestrategy is frequency and market saturation.TRC will continue to send “reminder” postcards to collection locations in 2013.Investments in TRC’s database will enable the program to better target certain locationsand encourage participation.TRC will more actively use social media as a means to engage with the HVAC industryand promote program participation and recognition.11
IA DNR Thermostat Collection Report For Calendar Year 2012 ActivitiesAPPENDIX D: 2012 THERMOSTAT RECOVERY TOTALS BY LOCATION (note—this report rolls all bin receipts into aggregatecollections by each location with some chesTotalSwitchesTotal 0.4278Great River WasteFt. MadisonIA526278120120.0744HHW FacilityIOWA CITY RCCIOWA CITYIA5224669812193001.86HHW FacilityWoodbury Co RCCMovilleIA5013940470470.2914HHW FacilityOTTUMA/RAPELLO RRCOTTUMWAIA5250111010.0062WholesalersPLUMBING & HEATING r Rapids Sheet MetalCedar RapidsIA5240123300300.186WholesalersGUSTAVE A LARSONCEDAR RAPIDSIA5240519190190.1178WholesalersUNITED REFRIGERATIONCEDAR RAPIDSIA5240115317001701.054WholesalersDENNIS SUPPLY COCOUNCIL BLUFFSIA5150123127702771.7174WholesalersJOHNSTONE SUPPLY VE A LARSONDES MOINESIA5032133030.0186WholesalersNICHOLS CONTROLS & SUPPLY, INC.DES MOINESIA5031653473807384.5756WholesalersDubuque SupplyDubuqueIA520048240240.1488WholesalersPLUMB SUPPLY COMPANYIOWA CITYIA5224014417201721.0664WholesalersIOWA WHOLESALE ENNIS SUPPLY COSIOUX CITYIA5110329834603462.1452WholesalersDENNIS SUPPLY COSIOUX CITYIA5110321528602861.7732Business TypeCompany NameCityStateContractorG JURGENSEN SCRAP DIVISION, LLCFREDERICKSBURGIA506303741HHW FacilityButler Co RCCAllisonIA506027HHW FacilityMetro Waste Authority/RCCBONDURANTIA50035HHW FacilityMetro Waste Authority/RCCBondurantIAHHW FacilityLandfill of North Iowa/RCCClear LakeHHW FacilityWASTE COMMISSION OF SCOTT COUNTYHHW Facility12ZipNumberThermostats
IA DNR Thermostat Collection Report For Calendar Year 2012 ActivitiesWholesalersJOHNSTONE SUPPLY COSIOUX CITYIA5110677070.0434WholesalersSIOUX CITY WINAIR COSIOUX CITYIAWholesalersJOHNSTONE SUPPLY 8786WholesalersLennox Industries Inc.URBANDALEIA5032333030.0186WholesalersDEY DISTRIBUTINGWATERLOOIA5070112160160.099213
IA DNR Thermostat Collection Report For Calendar Year 2012 ActivitiesAPPENDIX E: Iowa locations have requested or been provided recycling containers and last date of shipmentBusinessTypeCompany NameStreet 1CityStateContractorBLACK HILLS ENERGY1015 CEDAR CROSS ROADDUBUQUEIA520031ContractorBLACK HILLS ENERGY1414 WEST BROADWAYCOUNCIL BLUFFSIA515011ContractorCEDAR FALLS UTILITIES1 UTILITY PARKWAYCEDAR FALLSIA506131ContractorG JURGENSEN SCRAP DIVISION, LLC3155 290TH lityWEST BRANCH, IOWA,1892 DELTA AVE.WEST BRANCHIA523581Butler Co RCC25251 Hwy 3 EastAllisonIA506021Cass County Landfill & Recycling Center/RCC65928 Jackson RoadAtlanticIA500221Cedar Rapids / Linn county Solid Waste Agency/RCC1954 County Home RoadMarionIA523022Clinton County Sanitary Landfill/RCC4292 220th StreetClintonIA527322Council Bluffs Recycle Center/RCC4441 Gifford RoadCouncil BluffsIA515011COUNCIL BLUFFS RECYCLING CENTER4441 GIFFORD ROADCOUNCIL BLUFFSIA515011Dickinson RCC1924 240th StMilfordIA513512Dubuque Metro Sanitary landfill/RCC925 Kerper Ct.DubuqueIA520011Floyd-Mitchell-Chickasaw Solid Waste Mgmt Agency/RCC3354 330th StElmaIA506281Fremont Co RCC2879 250th StSidneyIA516521Great River Waste2092 303rd AveFt. MadisonIA526271Hamilton co RCC2605 McMurry AveWebster CityIA505951Haz Chem center of South East Iowa/RCC13758 Washington RoadWest BurlingtonIA526552Iowa City RCC3900 Hebl Ave SWIowa CityIA522461IOWA CITY RCC3900 HEBL AVE. S.W.IOWA CITYIA5224614/20/2012Landfill of North Iowa/RCC15942 Killdeer AveClear LakeIA5042811/23/201214ZipNumberBins at Endof ReportYearDate LastBinReceived12/10/20124/26/20127/23/2012
IA DNR Thermostat Collection Report For Calendar Year 2012 ityMahaska Co RCC2979 Hwy 63OskaloosaIA525772Metro Waste Authority/RCC1105 PRAIRE DRIVE S.W.BONDURANTIA50035112/28/2012Metro Waste Authority/RCC1105 Prairie Drive SWBondurantIA5003515/24/2012NW Iowa Area Solid Waste Agency/RCC4540 360th StreetSheldonIA512012OTTUMA/RAPELLO RRC2415 EMMA ST.OTTUMWAIA525011PCB Solid Waste Agency/RCC1805 Linden StreetCherokeeIA510122Prairie Solid Waste Agency/RCC1774 Lark AveCrestonIA508012Rathbun Area Solid Waste Commission/RCC3020 McCarty StreetCentervilleIA525442Scott Co RCC11555 110th AveDAVENPORTIA528041SEMCO RCC29997 Hwy 78RichlandIA525852Sioux City RCC5820 28th StreetSioux CityIA511042Woodbury Co RCC2210 Ida AveMovilleIA5013918/13/2012WASTE COMMISSION OF SCOTT COUNTY11555 110TH AVENUEDavenportIA52804112/5/2012RetailersHayman's Westside Ace Hardware1716 W. 4th StreetDavenportIA528021WholesalersAdel Wholesalers Inc1101 State StBettendorfIA527224WholesalersAIR MANAGEMENT SUPPLY1820 E. SHERIDAN AVE.DES MOINESIA503161WholesalersCedar Rapids Sheet Metal406 9th A SECedar RapidsIA524012WholesalersCOMFORT PRODUCTS4101 N.W. 121 STREETURBANDALEIA503231WholesalersCOMFORT PRODUCTS5529 NORDIC DRIVECEDAR FALLSIA506131WholesalersCONSOLIDATED MATERIALS COMPANY600 HOLCOMBDES MOINESIA503131WholesalersConsolidated Supply600 Holcomb AveDes MoinesIA503135WholesalersDAVENPORT TRANE PARTS CENTER109 WEST 55TH STREETDAVENPORTIA528061WholesalersDENNIS SUPPLY CO300 W 7th StSIOUX CITYIA5110319/20/2012WholesalersDENNIS SUPPLY CO300 W 7TH ST.SIOUX CITYIA5110312/9/2012WholesalersDENNIS SUPPLY CO3326 NEBRASKA AVECOUNCIL BLUFFSIA51501212/10/2012WholesalersDEY DISTRIBUTING3123 99TH STREETURBANDALEIA503221WholesalersDEY DISTRIBUTING3727 UNIVERSITY AVEWATERLOOIA507011154/12/201211/29/20126/4/2012
IA DNR Thermostat Collection Report For Calendar Year 2012 ActivitiesWholesalersDubuque Supply585 White ST / PO Box 117DubuqueIA520041WholesalersFIRST SUPPLY4949 CHAVENELLE DRDUBUQUEIA520021WholesalersGUSTAVE A LARSON215 9TH STREET NWCEDAR RAPIDSIA52405112/7/2012WholesalersGUSTAVE A LARSON2510 BELL AVENUEDES MOINESIA5032116/4/2012WholesalersGUSTAVE A LARSON802 SOUTH JEFFERSONMASON CITYIA504013WholesalersHALVORSON Trane2220 N.W. 108TH ST.CLIVEIA503251WholesalersHEATING AND COOLING SUPPLY CO., INC105 BROADWAYWATERLOOIA507034WholesalersIOWA WHOLESALE SUPPLYMARSHALLTOWNIA501581WholesalersJOHNSTONE SUPPLY # 23014 S. 2ND AVE.5040 BLAIRS FOREST WAY, SUITEACEDAR RAPIDSIA524021WholesalersJOHNSTONE SUPPLY #155329 WEST 6TH STREETWATERLOOIA507011WholesalersJOHNSTONE SUPPLY CO11000 JUSTIN DRURBANDALEIA5032228/6/2012WholesalersJOHNSTONE SUPPLY CO1401 CUNNINGHAM DR.SIOUX CITYIA51106111/28/2012WholesalersJOHNSTONE SUPPLY CO329 W 6th St.WaterlooIA507012WholesalersJOHNSTONE SUPPLY CO3700 MISSISSIPP
Marketing/Outreach does not include any TRC labor costs. New Collection Containers Exhibit 9: 2012 Program Administrative Expenses Program Component TRC Program TRC Staff and Administration 246,162 Recycling Costs 335,613.25 Insurance 2,430 Statutory Incentive Payments 47,166 27,495 Travel 25,994 Legal 66,303 Direct Expense for Marketing &
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