Colocation Services Breadth: A Critical Selection Criteria
Colocation Services Breadth:A Critical Selection CriteriaAlan HowardPrincipal Analyst, Cloud & Data Center Research PracticeDominika KoncewiczSenior Analyst, Cloud & Data Center Research Practiceaskananalyst@omdia.com 2022 OmdiaBrought to you by Informa Tech
Colocation Services Breadth: A Critical Selection Criteria February 2022Introduction This document provides colocation customers or prospective customers a generaloverview of the breadth of services a colocation service provider (SP) may provide. This information can be used to develop a more comprehensive request for information(RFI) or request for proposal (RFP) for colocation services. A colocation consumer mayrequire specific services or features from an SP now, but as important, they shouldconsider that they may need broader managed or professional services in the future. Byunderstanding the potential breadth of services any given colocation SP might provide,consumers can ensure those services are available even though they may not needthem now. The colocation SPs covered in this report are a sample from a much larger industry.When assessing potential colocation SPs in a particular market, it is important toresearch and unearth all the available SPs to achieve a reasonable competitivecomparison. The data in this report is not an endorsement or otherwise for any colocation SP. It isintended as an educational tool and not a final assessment tool.Source: FreepikPage 2 2022 Omdia
Colocation Services Breadth: A Critical Selection Criteria February 2022Colocation services and features summarySpace & powerDensity, reliability, serviceresponse, accessRemote management –hands & eyes(A pandemic favourite)SecurityPhysical & some networkSource: FreepikCompliance facilitationGeographic distribution&network reachProfessional servicesTypically colo relatedA spectrum of solutionsManaged ServicesBare metalIn house & third partyA growing opportunityInterconnectionDRaaS, BaaS,storage, security,monitoring, etc. 2022 OmdiaSource: OmdiaPage 3 2022 Omdia Colocation SPs have become solution facilitators through acombination of billable services and solution partner ecosystemswhere customers can acquire in-facility managed and professionalservices. Colocation SPs can address hybrid cloud, multicloud, and edge accessIT architectures, as well as data localization, compliance, latencysensitivity, and many other. Many SPs are a bit like a retail shoppingmall, where you are likely to find the perfect outfit and accessoriesfor any occasion. At its core, of course, are reliable and secure space/power andinterconnection services that allow customers to move from capex toopex with onsite remote hands support (which has proven invaluableduring the pandemic). Part of colocation SP assessment is identifying the availability of infacility services customers may need now, but as important areservices they might need in the future.
Colocation Services Breadth: A Critical Selection Criteria February 2022Colocation provider footprint and services mersvc/supportSpecializedMarketplaceCloud SPsPartnersIT equipmentSoftwareOther* Data from SP feedback or from available website information. A missing checkmark does not necessarily mean the SP does not offer this service. Services may not be available in all locations.Source: OmdiaPage 4 2022 Omdia 2022 Omdia
Colocation Services Breadth: A Critical Selection Criteria February 2022Sustainability – A key decision driver for many colocation buyersHow important were the following sustainability credentials in your selection of a collocation provider?CriticalMore efficient equipmentSomewhat important47%Renewable energy sources0%10%Note: n 173Source: 9%32%27%Equipment with minimum non-recyclable components9%49%30%Liquid coolingNot important43%40%Refurbished equipmentPage 5Important80%3%90%100% 2022 Omdia 2022 Omdia
Colocation Services Breadth: A Critical Selection Criteria February 2022Colocation providers sustainability credentials and 2024432026QTSCYRUSONE22030Some DCs use 100% renewable energy12040NTTSome energy from renewable sourcesCYXTERA**All DCs use 100% renewable energy0100% carbon neutralIRON MOUNTAINDATABANKZero waste to landfillWater usage reduction or recyclingINVOLTADIGITAL REALTYGLOBAL SWITCHEQUINIXFLEXENTIALEVOQUE* Data collected from some provider feedback or retrieved from available website information and may not include all or recent announcements. ** EMEA region only.Source: OmdiaPage 6 2022 Omdia 2022 Omdia
Colocation Services Breadth: A Critical Selection Criteria February 2022Key services and featuresConnectivity servicesCustomer portals, platforms, anddashboardsConnectivity is critical for network and cloud access, aswell as reaching edge locations where necessary. Theavailability of SDN providers, real-time provisioning,etc. can be critical for many customers.Customer portals have been evolving quickly but ratherinconsistently from one SP to another. Infrastructuremonitoring, real-time ordering, and provisioning orother remote access services must be carefully vetted. IP and blended bandwidth internet access Automation is becoming key Cross connects to networks, partners, and clouds Services and billing reportingSustainability is a high priority for many colocationSPs, but their progress can be spotty. WhereEnvironmental, Social, and Governance (ESG) reportingis a high priority for customers, it is important tounderstand that sustainability activities and initiativesare quite dynamic and change is rapid, so currentinformation is critical. Direct cloud on-ramps Service request ticketing and monitoring Sustainability initiatives and goal targets Real-time provisioning Infrastructure health monitoring Renewable and carbon offset progress and goals Dedicated ports, IX, DCI, transit, MPLS, SD-WAN,VPN, etc. Services ordering and real-time provisioning Renewable direct investments (cloud dominatedfor now) SDN service providersSustainability Circular economy activity PUE and WUE transparency Carbon offset customer reporting—does theprovider make it easy?Source: QTS SDP screenshotPage 7 2022 Omdia
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Colocation Services Breadth: A Critical Selection Criteria February 2022AppendixMethodologyOmdia’s research is multi-dimensional. First, we conduct a number of surveys that range from large global surveys involving thousands of respondents and ICT Enterprise Insights tosmaller target surveys on specific topics. Second, Omdia’s analysts also conduct in-depth interviews with end-user customers on the real-life experiences of deploying and usingtechnology. Third, Omdia analysts receive in-depth briefings from technology vendors and research institutions. Finally, Omdia’s large library of market trackers and forecasts are used toprovide evidence to support any observation.Further reading2022 Trends to Watch: IT Operations (January 2022)Cloud & Colocation Services Market Tracker – 2H21 (December 2021)Cloud & Colocation Data Center Building Tracker – 2H21 (September 2021)ICT Spend & Sourcing – ICT Enterprise Insights 2022 (September 2021)2021 Trends to Watch: Data Center Energy Efficiency and Sustainability (March 2021)AuthorAlan Howard, Principal Analyst, Cloud & Data Center Research PracticeDominika Koncewicz, Senior Analyst, Cloud & Data Center Research Practiceaskananalyst@omdia.comPage 9 2022 Omdia
Colocation Services Breadth: A Critical Selection Criteria February 2022AppendixOmdia ConsultingWe hope that this analysis will help you make informed and imaginative business decisions. If you have further requirements, Omdia’s consulting team may be able to help you. For moreinformation about Omdia’s consulting capabilities, please contact us directly at consulting@omdia.com.Citation PolicyRequest external citation and usage of Omdia research and data via citations@omdia.com.Page 10 2022 Omdia
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This document provides colocation customers or prospective customers a general overview of the breadth of services a colocation service provider (SP) may provide. This information can be used to develop a more comprehensive request for information (RFI) or request for proposal (RFP) for colocation services. A colocation consumer may
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Colocation services provide a cost-effective way of securely housing business-critical IT systems and infrastructure, together with the provision of reliable and fast access to the internet or wide area network. Redcentric's Colocation Service offers lockable cabinets within two data centre facilities. Transition support can be
Colocation services provide a cost-effective way of securely housing business-critical IT systems and infrastructure, together with the provision of reliable and fast access to the internet or wide area network. Redcentric's Colocation Service offers a range of configuration options, from fully secure lockable pods through to
From a municipal services perspective, the traditional application of colocation focuses on public agencies. M-NCPPC has also asked that the White Paper include more non-traditional applications of colocation, meaning the inclusion of more broadly defined uses of public interest (i.e. affordable housing, non-profits, and other direct community
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colocation is a task that most frequently stymies would‐be colocation projects, and that's unfortunate, as power is one of the chief drivers of cost in the data center. Raw price per kilowatt aside, the resources to condition power, provide backup for it (in the form of battery arrays and generators),
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