Cirrus LT User Guide - NCS T

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Cirrus LTUser GuideComputing Innovations.TZ-241Gv1.2d June 25, 2015

ContentsSafety Instructions.5Battery Safety and Tips.6Introduction.7Chapter 1: Before You Start.8Package Contents.8Components.9Front View.10Right View.10Left View.10Bottom View. 11Notebook LEDs. 11Docking Station.12Docking Station LED Lights.12Laptop and Docking Station LED Status Light Indicators.13Chapter 2: Getting Started. 14Powering Up Your Notebook.14Connecting the AC Adapter.14Installing the Battery.15Using Battery Power.16Charging the Battery.16Starting Your Notebook.17Opening the Display Panel.17Turning On Your Notebook.18Using the Keyboard.18Function rag.19Using the Fingerprint Reader. 20Chapter 3: Making Connections. 21Connecting External Display Devices.21Connecting a Projector or Display Monitor.21Connecting USB Devices.22Connecting to a Mouse and Keyboard.23Connecting Headphones. 24Audio Subsystem.24Connecting an External Microphone. 24Connecting the Docking Station.25Configuring the Audio for Remote Hosts. 30Connecting to Teradici Host PC.30Connecting to VMHost.31Docking Station Audio Subsystem.33Installing a SFP Module. 34

Chapter 4: Navigating the On Screen Menu.36On Screen Menu (OSM) Structure.36Main Menu.37Network.38Ethernet.38Wi-Fi.39SSL VPN. 48Web Portal. 49Display Settings .51Native Display Off.52Brightness.53Status Bar.53Display Options.55Power Management.61Changing the Duration of the On Screen Menu (OSM) Timeout.62Low Power Mode.66Timing Preferences.69Device Manager.71Speakers.71On Lid Close.72Touchpad/Keyboard Settings.73Webcam.77Administrator.78Admin Login.78Administrator Settings.79Allow Saving Wi-Fi Password.79Allow Web Portal. 80Change Admin Credentials. 80Change User Credentials.81System Info.82Restore Factory Defaults.82Admin Log Off.82Chapter 5: Opening and Configuring the Teradici Firmware Menu.83Assigning a Static IP Address. 84Chapter 6: Making Remote Connections.85Connecting to Remote Machines with Teradici Host Cards. 85Important Teradici Host Software Settings.85Chapter 7: Using the Cirrus LT Web Interface.86Downloading and Logging Onto the Cirrus LT Web Interface. 86Downloading.86Logging On.87Admin Password Recovery. 88Updating the Firmware. 90Chapter 8: Accessing the Cirrus LT .94Management Console.94Installation and Logging In. 94

Chapter 9: How to Load and Unload Certificates on the Cirrus LT.98Loading a Certificate. 98Unloading a Certificate.105Chapter 10: Configuring Advanced Wi-Fi Roaming.107Configuring Enhanced Roaming via the OSM Main Menu.107Configuring Enhanced Roaming via the Management Console (MC). 109Chapter 11: Troubleshooting. 115General Troubleshooting Tips.115Conflicts Between Teradici and NCS Firmware. 117Chapter 12: Wake-on-LAN (WOL). 118NCS Help. 119Appendix: Specifications.120Appendix: Regulatory and Legal Information. 121FCC Compliance Information.121Notice.122Warranty Provisions.122Warning Statement.122FCC Test Report.124

Safety InstructionsDO NOT block the opening vents provided for ventilation. Blocking these vents may causethe computer processor to overheat. DO NOT place your notebook on an unstable or uneven surface. DO NOT place or drop heavy objects on your notebook. DO NOT apply heavy pressure on your notebook. DO NOT press or touch the display panel. DO NOT use your notebook under harsh conditions. DO NOT subject your notebook to magnetic fields. DO NOT use or store your notebook in extreme temperatures. DO NOT place your notebook near fire or other sources of heat. DO NOT expose to dust or corrosive materials. DO NOT spray water or any other cleaning fluids directly on the display panel. DO NOT expose your notebook to rain or moisture. DO NOT tamper with the battery. Keep this away from children. DO NOT slam your notebook shut and never pick up or hold your notebook by thedisplay. DO NOT expose your notebook to sudden changes in temperature or hu-midity. Keep your notebook away from air conditioners or heating vents. DO NOT check your notebook in as baggage. If you are traveling, carry it on instead.Cirrus LT User Manual-1.2d-0625155

Battery Safety and TipsRisk of explosion if battery is replaced by an incorrect type. Dispose of used battery according to the instructions. 6Do not disassemble, heat, or incinerate.Dispose of used battery according to the manufacturer’s instructions.Do not dispose of battery in a fire. It may explode. Check with local authorities fordisposal instructions.Keep away from children.Store unused battery in a normal room temperature range.To optimize battery life, make sure to let the battery drain before plugging it in tocharge.Leaving the notebook constantly plugged in will result in a deteriorating batterylife.This product is intended to be supplied by a Listed Information Technology Equipment AC Adaptor rated 19 Vdc, 3.42A.Cirrus LT User Manual-1.2d-062515

IntroductionThe Cirrus LT is a zero client notebook that allows you to securely connect to any kind ofnetwork, remote host, or virtual machine. The Cirrus LT has no local storage, so there is novulnerability to viruses or malware, and no files or information will be compromised if thenotebook is lost or stolen.The Cirrus LT is based on Teradici’s high performance TERA2321 processor, which usesthe PCoIP protocol. PCoIP compresses, encrypts, and encodes the entire computing experience at the data center and transmits it as pixels across the IP network to a zero client.Remote users have effortless access to a fully functional, even HD, computing experience-and now secure computing functionality is available for the first time on a zero clientlaptop.Compact, lightweight, and engineered for high performance, Cirrus LT using PCoIP technology is optimized for VMWare Horizon View for a highly efficient IT administrativeexperience and low cost of ownership. Cirrus LT supports both copper and fiber and Wi-Fiand delivers state-of-the-art security, AES 128/256 bit encryption/decryption and Suite Bciphers.The Cirrus LT breaks the last security barrier and sets a new performance standard forcomputing practicality.Note: Since the firmware may be updated at a later date, screenshots contained in thisdocument of the NCS GUI may be subject to changes without notice.Cirrus LT User Manual-1.2d-0625157

Chapter 1: Before You StartPackage Contents 8Cirrus LTLithium-ion Battery65 Watt Power AdapterCirrus LT Quick Start GuideCirrus LT User Manual-1.2d-062515

Components1234356798Cirrus LT User Manual-1.2d-0625151Built-in PC Webcam (Optional)2LCD Screen3Speakers4Power Button/LED/Connect/Disconnect5Keyboard6Function (Fn) Key7Touchpad & Buttons8LED Indicators9Fingerprint Reader (Optional)9

Front ViewOptional SecondarySmart Card ReaderRight View123451Microphone Jack2Headphones/Headset Jack3Dedicated Keyboard USB Port4Dedicated Mouse USB Port5Primary Smart Card ReaderLeft View13214566Security Key Lock2DC-in Jack3Mini DisplayPort4Charging USB Port*5RJ-45 LAN Jack6PCoIP USB Ports*This port is labeled “Local” on the notebook, but it functions as a USB charging port for certain devices. Devices plugged into this port will not be seen inthe remote session.10Cirrus LT User Manual-1.2d-062515

Bottom ViewPortReplicatorConnectorBatteryNote: The Docking Station port may be covered with a rubber cover to keepdust and debris out of the connector when not in the Docking Station.Notebook LEDs1Cirrus LT User psLock6NumLock5611

Docking Station123456781DC-in Jack2Headphones Jack3Microphone Jack4Dedicated Mouse andKeyboard USB Ports5PCoIP USB 2.0 Ports6Fiber SFP Port7Charging USB Port8RJ-45 LAN Jack9DVI-1 Port10DVI-2 Port910Docking Station LED Lights1425631CapsLock2Battery3PCoIP Session Status4NumLock5Wi-Fi Status LED6LOCAL Mode Status - Not Used7Power/Connect Button712Cirrus LT User Manual-1.2d-062515

Laptop and Docking Station LED Status Light IndicatorsPower LEDGreen LED – Normal Operation – unit is powered onAmber LED – Wake On LAN is enabled/unit is OFFNo LED – unit is off (Wake on LAN is disabled)Blinking Green LED – Host PC is in low power (sleep state)Blinking Green and Amber - unit is in the process of upgrading BIOS (DO NOTTURN OFF)Battery LEDGreen LED – Battery is full or AC adapter is plugged INBlinking Green LED – Battery is chargingBlinking Amber LED - Low Battery, Battery is under 10% charge, or battery isnot present.Amber LED – charging errorNO LED – normal operation, battery dischargingWireless LEDGreen LED – Wireless is enabled/ this can be on when not connected to awireless LAN.NO LED – Wireless is disabledPCoIP LEDGreen LED – Connected to a remote hostNO LED – no connection presentLocal LEDFor Future Use (not used)Caps Lock LEDGreen LED – CAPS LOCK EnabledNO LED – CAPS LOCK DISABLEDNumLock LEDGreen LED – NumLock EnabledNO LED – NumLock DISABLEDCirrus LT User Manual-1.2d-06251513

Chapter 2: Getting StartedThis chapter will guide you on how to use your notebook.It covers the following sections: Powering Up Your Notebook Installing the Battery Opening the Display Panel Starting Your Notebook Using the Keyboard Using the Touch Pad Navigating the On Screen MenuPowering Up Your NotebookYour notebook can be powered up using the AC Adapter or the Lithium-ion battery.Connecting the AC AdapterThe AC adapter powers up your notebook and charges the battery. Connect the AC adapter to the DC-in jack of your notebook. Connect the AC adapter to the power cord. Plug the power cord to an electrical outlet.14Cirrus LT User Manual-1.2d-062515

Installing the BatteryTo install the battery, follow the steps below:1.Align and slide the battery into the battery compartment.2.Push the battery into the compartment until the battery locks into place,and make sure the latches are locked into position. The left latch willautomatically go into the locked position when you push the battery inplace, but you must manually lock the right latch, as shown.Cirrus LT User Manual-1.2d-06251515

Using Battery PowerInstall a charged battery in the battery compartment by removing the AC adapter (if plugged in). Your notebook will automatically use the battery power.Charging the BatteryThe Lithium-ion battery is not fully-charged upon purchase.To charge the battery, follow the steps below:3.Install the battery to your notebook. See procedures above.4.Connect the AC adapter to the DC-in jack of your notebook.5.Connect the AC adapter to the power cord.6.Plug the power cord to an electrical outlet.NOTE: Charging the battery while the Cirrus LT is powered off will shortenthe charging time to 2 hours. If the Cirrus LT is on, it will take approximately2.5 hours to charge the unit.16Cirrus LT User Manual-1.2d-062515

Starting Your NotebookOpening the Display PanelThe notebook lid is secured with small magnets while closed and is easilyopened. To open, simply lift the cover lid up to the upright position. To close, carefully place the cover lid down. Do not slam it shut.Cirrus LT User Manual-1.2d-06251517

Turning On Your Notebook Press the Power button until the Power LED lights up.Note: To force a hard shut down, press and hold the Power button for morethan four seconds.Using the KeyboardFunction KeysThe function keys allow you perform certain tasks on your notebook. Below is alist of the function keys and their actions:Fn-F1: Turns Wi-Fi on and off.Fn-F2: Decreases screen brightnessFn-F3: Increases screen brightnessFn-F4: Turns Native Display on and off.Fn-F5: Toggles between various available display modes.Fn-F6: Enables and disables the touchpadFn-F7: Turns sound on and off.Fn-F8: Decreases volumeFn-F9: Increases volumeFn-F10: Brings up On Screen Menu (OSM)Fn-F11: Turns status bar on and offFn-F12: Enables or disables webcam (webcam optional)Note: Where ever Fn-F10 is used from here on out in the document you canalso use SHIFT-F10 when using an external USB keyboard.18Cirrus LT User Manual-1.2d-062515

TouchpadThe touch pad is a cursor-pointing device. You can point, select, or drag items orobjects on the screen. For more details on the touchpad, see Device Manager Sectionin Chapter 4.PointSlide your finger on the touch pad to point the cursor to an item or object on thescreen.ClickTo left-click, move the cursor to the item or object on the screen, then lightly tapthe touch pad or press the left button.To right-click, move the cursor to the item or object on the screen, then pressthe right button.Double-clickTo double-click, move the cursor to the item or object on the screen, then tapthe touch pad twice or press the left button twice.DragTo drag an item or object, press and hold the left button then slide your finger onthe touch pad to move the item or object.Cirrus LT User Manual-1.2d-06251519

Using the Fingerprint ReaderShown below is the optional scanning fingerprint reader. There is also an option fora swipe fingerprint reader or for no fingerprint reader at all.Note: You will need to load your appropriate drivers on your virtual machine orremote host to support this device. Drivers can be downloaded from our NCS website at LT User Manual-1.2d-062515

Chapter 3: Making ConnectionsThis chapter will guide you on installing peripheral devices to maximize the use of yournotebook. It covers the following sections: Connecting External Display DevicesConnecting USB DevicesConnecting HeadphonesConnecting External MicrophoneConnecting External Display DevicesYou can connect your notebook to other display devices, such as a projector or another display monitor.Your notebook is equipped with miniDisplayPort which provides digital video signals.Note: The DisplayPort Cable is not included in the package. It is sold separately orit may come with your external display device.Note: The Cirrus LT is designed to support both passive and active miniDP to DVIadapters. The Cirrus LT is compatible with most new adapters but there are a fewolder adapters that will not work. NCS sells a variety of adapters for most modernLCDs out in the market today, i.e. MiniDP to DP, MiniDP to DVI, MiniDP to VGA,etc. You may purchase these miniDP adapters from NCS to ensure complete compatibility for your Cirrus LT. Additionally, due to the nature of converting miniDPto VGA, all of these adapters are considered active adapters.Connecting a Projector or Display Monitor1.2.Connect one end of a DisplayPort cable to the miniDisplayPort of yournotebook.Connect the other end to a projector or display monitor.Cirrus LT User Manual-1.2d-06251521

Connecting USB DevicesYou can connect your notebook to other USB devices, such as a mouse, keyboard,digital camera, printer, or an external hard disk drive.Connect one end of a USB cable to the USB port of your notebook.Connect the other end to the USB device.Note: The USB cable is not included in the package. It is sold separately or it maycome with your USB device.Note: USB devices (including, but not limited to, printers, optical drives, and harddrives) that do not have their own power sources are not officially supported. Mostof these devices tend to draw too much power from the USB port. But, you can stillconnect these devices to the Cirrus LT. If the device only has one USB port, use oneof the two PCoIP USB ports on the left side of the notebook. If the device has twoUSB ports (one for enumeration and one for auxiliary power), use one PCoIP USBport for the enumeration plug and the charging USB port (also located on the leftside of the notebook) for the auxiliary power plug. Refer to the image below.Charging USB PortEnumerationPlugAuxiliaryPlugPCoIP USB PortsNote: These ports are located on the leftside of the notebook.Note: As a reminder, these USB devices that are plugged in may need drivers to beloaded on the remote session.22Cirrus LT User Manual-1.2d-062515

Connecting to a Mouse and KeyboardUsing a mouse in the dedicated mouse port ensures full functionality when connected to a remote host and when you pull up the OnScreen Menu. The same applies for the dedicated keyboard port.To connect to an external mouse: Plug the mouse into the USB port with the picture of a mouse over it.To connect to an external keyboard: Plug the keyboard into the USB port with the picture of the keyboard over it.Note: The mouse and keyboard are not included in the package. They are soldseparately.REMINDER: when using an external keyboard in the dedicated USB keyboardport you can press SHIFT-F10 to bring up the Cirrus LT OnScreen Menu.Certain special multifunction or Bluetooth combo mouse and keyboards will workin the dedicated keyboard port. Not all of these special devices have been tested. Asa general rule, you can try without harming the Cirrus LT, special keyboards shouldbe plugged into the dedicated USB keyboard port

The Cirrus LT is based on Teradici's high performance TERA2321 processor, which uses the PCoIP protocol. PCoIP compresses, encrypts, and encodes the entire computing expe-rience at the data center and transmits it as pixels across the IP network to a zero client.

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