ROLMphone 300/600 Series GU30-1550-03 User Guide For ROLM 9751 CBX .

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ROLMphone 300/600 SeriesUser Guidefor ROLM 9751 CBX Release 9006iGU30-1550-03

Warning: Hackers are criminals who unlawfully gain access to customer telecommunications systems to make long distance telephone calls that are then billed to thesystem owner. Currently, we do not know of any telecommunications system that isimmune to this type of criminal activity. Siemens Rolm will not accept liability for anydamages, including long distance charges, which result from unauthorized use. AlthoughSiemens Rolm has designed security features into its products, it is your sole responsibilityto use the security features and to establish security practices within your company,including training, security awareness, and call auditing.Siemens Rolm sales and service personnel, as well as Siemens Rolm’s business partners,are available to work with you to help you prevent this type of unauthorized use of yourtele-communications system.Warning: This equipment has been tested and found to comply with the limits for a ClassA digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to providereasonable protection against harmful interference when the equipment is operated in acommercial environment. This equipment generates, uses, and can radiate radio frequencyenergy and if not installed and used in accordance with the instruction manual, may causeharmful interference to radio communication. Operation of this equipment in a residentialarea is likely to cause harmful interference, in which case the user will be required to takewhatever measures may be required to correct the interference at his own expense.This equipment does not exceed Class A limits per radio noise emissions for digitalapparatus, set out in the Radio Interference Regulation of the Canadian Department ofCommunications. Operation in a residential area may cause unacceptable interference toradio and TV reception requiring the owner or operator to take whatever steps are necessaryto correct the interference. See instruction manual.Cet équipement ne dépasse pas les limites de Classe A d’émission de bruits radioélectriquespour les appareils numériques, telles que prescrites par le Règlement sur le brouillageradioélectrique établi par le ministère des Communications du Canada. L’exploitation faiteen milieu résidentiel peut entraîner le brouillage des réceptions radio et télé, ce quiobligerait le propriétaire ou l’opérateur à prendre les dispositions nécessaires pour enéliminer les causes. Voir le Guide d’instructions.All references to RS-232-C in this document are now replaced by reference to EIA-TIA232C.October 1995Form No. GU30-1550-03Part No. 51A2305EC No. A92322No part of this publication may be reproduced, stored in a retrieval system, or transmitted,in any form or by any means, mechanical, electronic, photocopying, recording, orotherwise, without prior written permission of Siemens Rolm Communications Inc.Request Siemens Rolm publications from your Siemens Rolm representative or theSiemens Rolm branch serving you. Publications are not stocked at the address below.Siemens Rolm Communications Inc.4900 Old Ironsides DriveP.O. Box 58075Santa Clara, CA 95052-8075(408) 492-2000TWX: 9103387350 ROLM SNTA BTelex: 278156 ROLM URROLM, ROLMphone, ROLM CBX, and PhoneMail are registered trademarks andROLMfax is a trademark of Siemens Rolm Communications Inc.Siemens is a registered trademark of Siemens Aktiengesellschaft.Copyright Siemens Rolm Communications Inc. 1995. All rights reserved.

ContentsChapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .The ROLMphone 300 and 600 Series . . . . . . . . . . . . . . . . . . . . . . . .ROLMphone 300 Series Telephone . . . . . . . . . . . . . . . . . . . . . . .ROLMphone 600 Series Telephone . . . . . . . . . . . . . . . . . . . . . . .Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ROLMphone Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Faceplate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Line Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Multiple Line Appearance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Key Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Feature Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Status Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Voice Volume Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Ring Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Ring Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Where to Go for Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181-181-191-201-221-221-231-24Chapter 2. Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . .Quick and Easy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Hanging Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Internal Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Calling an Extension in Your Telephone System . . . . . . . . . . . . .Features Used with Internal Calls . . . . . . . . . . . . . . . . . . . . . . . . .External Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Calling an Outside Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Features Used with External Calls . . . . . . . . . . . . . . . . . . . . . . . .Using the Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Voice Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Muting the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Open Listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . -162-16Contents iii

Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Putting a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .When Your Party Puts You on Hold . . . . . . . . . . . . . . . . . . . . . . .Hold on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Private Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Using Your Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Changing Your Telephone’s Ring Tone . . . . . . . . . . . . . . . . . . . . . .2-172-172-182-182-182-202-222-232-26Chapter 3. Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Bridged Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Busy Override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Busy Standby Queuing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Callback Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Consultation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Direct Station Select (DSS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Direct Trunk Select . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Intercom Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Buzz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Community (Com) Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . .Community (Com) Group Speaker Call. . . . . . . . . . . . . . . . . . . . .Mailbox Reminder Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Repertory Dialing (Repdial) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Saved Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Speaker Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Fixed One-Way Speaker Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . .One-Way Speaker Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .One-Way Broadcast Speaker Call . . . . . . . . . . . . . . . . . . . . . . . . .Two-Way Speaker Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Speaker Call Rejection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Station Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .System Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Trunk Queuing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Trunk Callback Queuing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Trunk Standby Queuing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . -403-41ivROLMphone 300/600 User Guide

Chapter 4. Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1Mailbox Reminder Messages and Notifications . . . . . . . . . . . . . . . . 4-3Reminder Messages and Notifications on Display Phones . . . . . . 4-3Displaying Specific Kinds of Messages and Notifications . . . . . . 4-5Reminder Messages and Notifications on Non-Display Phones. . 4-7Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9Group Pickup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9Station Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10Universal Night Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10Chapter 5. Moving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3Fixed Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3Variable Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4Other Forwarding Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12System Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15Chapter 6. Blocking Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Automatic Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-16-36-46-6Chapter 7. Managerial Features . . . . . . . . . . . . . . . . . . . . . . . . . .Account Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Bad Line Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Hunt Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Pilot Hunt Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Station Hunt Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Hunting Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Removing Yourself from a Hunt Group . . . . . . . . . . . . . . . . . . . .Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PIN Authorization Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Class of Service Changeover. . . . . . . . . . . . . . . . . . . . . . . . . . . . .Follow-Me Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Forced Authorization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Remote Authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Trace Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-21Contents v

Appendix A. Feature Access Codes . . . . . . . . . . . . . . . . . . . . . . . . A-1Feature Access Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3Appendix B. Help! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Begin the Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Evaluate the Self Test Results . . . . . . . . . . . . . . . . . . . . . . . . . . . .Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1B-3B-4B-4B-4B-5Appendix C. ROLMphone Differences on Release 9006i . . . . . .Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Features that Have Been Changed or Replaced on Release 9006i . .New Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-1C-3C-4C-8Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-1Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viROLMphone 300/600 User GuideI-1

TablesTable 1–1. Line Key Status Light Flash Rates . . . . . . . . . . . . . . . . 1-18Tables vii

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FiguresFigure 1–1.Figure 1–2.Figure 1–3.Figure 1–4.Figure 1–5.Figure 1–6.Figure 1–7.Figure 1–8.ROLMphone 312L and 624SL Telephones . . . . . . . . . 1-3ROLMphone 312L Telephone . . . . . . . . . . . . . . . . . . . 1-4ROLMphone 624SL Telephone . . . . . . . . . . . . . . . . . 1-5DCO/HRO Module Bays and KEO Connector . . . . . . 1-6Plugging a Headset into the HRO . . . . . . . . . . . . . . . . 1-8Electret Headset Option . . . . . . . . . . . . . . . . . . . . . . . . 1-9Keyboard Expansion Option (KEO) . . . . . . . . . . . . . . 1-10Analog Adapter Option . . . . . . . . . . . . . . . . . . . . . . . . 1-11Figures ix

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How To Use This GuideThis guide explains how to use the many features ofyour ROLMphone 300/600 series telephone. Be sureto read Chapter 1, “Introduction” and Chapter 2, “Using Your Phone,” which explain the basic features ofyour telephone. Then look through the rest of thebook and read about the additional features you wantto use. You don’t have to know all about your telephone in order to use any given feature.Chapter 1The Introduction presents information that may behelpful before you begin using your telephone. It explains the telephone models and options available inthe ROLMphone 300/600 series, the basic features ofyour telephone, where to go for assistance, and how toget started using this guide.Chapter 2Using Your Telephone explains how to make andanswer calls. It also describes the difference betweeninternal and external calls and briefly explains thefeatures that can be used with them. Chapter 2 alsodescribes how to use a speaker, a speakerphone, theHold, Transfer, Connect, and Mailbox keys and howto change a telephone’s ring tone.Chapter 3Making Calls describes the many features you canuse to initiate calls.Chapter 4Answering Calls describes the features available forreceiving calls.Chapter 5Moving Calls explains the features available forforwarding calls to other extensions and placing callson system hold.Chapter 6Blocking Calls explains the features you can use toprevent calls from reaching your telephone.Chapter 7Managerial Features describes features that let youassign calls to an account, report bad lines, receivecalls through hunt groups, use PIN authorization, andtrace calls.How To Use This Guide xi

Appendix AFeature Access Codes lists the codes that can bedialed to use system features.Appendix BHelp! presents some simple procedures you can useto correct problems with your telephone.Appendix CROLMphone Differences on Release 9006i brieflysummarizes the differences in ROLMphone featureson the Release 9006i CBX software compared tothose of previous CBX releases.GlossaryThe Glossary explains some of the technical terminology and concepts used in this guide.IndexThe Index is useful for tracking down specific information.xii ROLMphone 300/600 User Guide

Related PublicationsThe following list presents the titles and brief descriptions of other useful Siemens Rolm publications.Please refer to the book’s order number when requesting a publication from your Siemens Rolm representative.Order No.Title and DescriptionGU30-1552ROLMphone 300/600 Series Quick Reference Guidefor Release 9006i, 9751 CBX provides a brief tour ofthe different telephone models and quick access toinformation on the most used features. This is thebasic guide for all ROLMphone 300/600 series users(including those who have the Data CommunicationsOption).GU30-1539Customer Participation Information Guide is thebasic guide for the Customer Participation program.This program allows customers to troubleshoot,repair, and replace their own telephones. TheCustomer Participation Information Guide providesinformation on maintaining spare parts and shippingbroken telephones back to the factory for repair orreplacement.GU30-1533Customer Setup Installation Instructions is the basicguide for the Customer Setup program forROLMphone and analog telephones. The CustomerSetup program allows customers to install their owntelephones. This guide contains detailed installationinstructions for all presently shipping Siemens Rolmtelephone products and related options.GU30-1557Problem Determination Procedures for ROLMphoneand Analog Telephones for Release 9006i, 9751 CBXis the troubleshooting guide for the CustomerParticipation and Customer Setup programs. Thisguide contains detailed troubleshooting instructionsfor all models of ROLMphone and analog telephones.Related Publicationsxiii

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1. IntroductionChapter 1 IntroductionThe ROLMphone 300 and 600 Series . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3ROLMphone 300 Series Telephone . . . . . . . . . . . . . . . . . . . . . . . 1–4ROLMphone 600 Series Telephone . . . . . . . . . . . . . . . . . . . . . . . 1–5Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6ROLMphone Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–12Faceplate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–12Line Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–12Multiple Line Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–12Key Pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–13Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–13Feature Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–14Status Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–18Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–18Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–18Voice Volume Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–19Sounds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–20Ring Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22Ring Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22Where to Go for Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–23Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–24Introduction 1–1

1–2ROLMphone 300/600 User Guide

Chapter 1 introduces you to the ROLMphone 300series of telephones (RP300) and the ROLMphone600 series of telephones (RP600), taking you on aquick tour of their basic features.The ROLMphone 300/600 series of telephones aremulti-featured telephones that offer a variety of options enhancing their functionality. Your ROLMphone model may have a display, a speakerphone,from 12 to 44 feature keys, and multiple extensionsper telephone.These digital telephones work your company’s Siemens Rolm Computerized Branch Exchange (CBX)to give you advanced, easy-to-use telephone features.The CBX is your facility’s internal telecommunications system.Figure 1–1. ROLMphone 312L and 624SL TelephonesIntroduction 1–31. IntroductionThe ROLMphone 300 and 600 Series

ROLMphone 300 Series TelephoneThe ROLMphone 300 series offers two models. The RP312 has 12 feature keys and one lineextension. The RP312L also has a two-line display with up to24 characters per line.Figure 1–2. ROLMphone 312L Telephone1–4ROLMphone 300/600 User Guide

The ROLMphone 600 series offers eight models. The RP612 has 12 feature keys and may havemultiple line extensions. The RP612S also has a speakerphone. The RP612L has a two-line display with up to 24characters per line. The RP612SL has both a speakerphone and adisplay. The RP624 has 24 feature keys and may havemultiple line extensions. The RP624S also has a speakerphone. The RP624L has a two-line display with up to 24characters per line. The RP624SL has both a speakerphone and adisplay.Figure 1–3. ROLMphone 624SL TelephoneIntroduction 1–51. IntroductionROLMphone 600 Series Telephone

OptionsThe ROLMphone 600 series telephones are modularand support options for data communications, a headset/recorder connection, or additional keys. The DataCommunications Option (DCO), the Headset/Recorder Option (HRO), the Electret Headset Option(EHO), and the Analog Adapter Option (AAO) fitinto recessed module bays on the bottom of the telephone. The Keyboard Expansion Option (KEO) plugsinto a connector provided in one of the bays. TheDCO, EHO, HRO, and AAO may be installed in either module bay. Once the KEO is installed, any ofthe other options may be installed in themodule bay that has the KEO connector.Figure 1–4. DCO/HRO Module Bays and KEO Connector1–6ROLMphone 300/600 User Guide

Once the Data Communications Option (DCO) isinstalled, your ROLMphone 600 series telephone canbe attached to a terminal or a personal computer withan RS-232C cable. Before the option is installed orremoved from your telephone, the telephone must beconfigured accordingly at the CBX. Only one DCOmay be installed in a given telephone.The DCO module contains a set of commands thatmay be used by a software program in your personalcomputer to control the telephone from yourcomputer keyboard or to provide asynchronous datacommunications. For more information concerningthe DCO module, see the ROLMphone 600 Serieswith DCO User Guide for Release 9006i, 9751 CBX(GU30-1551).Introduction 1–71. IntroductionData Communications Option

Headset/Recorder OptionThe ROLMphone 600 series telephones can alsoaccept a module that lets you attach a headset and arecorder: the Headset/Recorder Option (HRO). TheHRO provides for two different types of headsetconnectors (the PJ327 type and the RJ8), which canbe plugged into the outlets on the back of the telephone. When a headset is plugged into the option, thespeakerphone does not function.Figure 1–5. Plugging a Headset into the HROThe HRO also has an RJ45 connector for plugging ina tape recorder. This connector looks like a biggerversion of the RJ8 headset connector. If either yourheadset or recorder is not working the way you thinkit should, make sure it is plugged into the correct HROconnector. The HRO connectors are marked withsymbols for either a headset or a recorder.Before the option is installed, the telephone must beconfigured for it at the CBX. For more information,see your CBX system administrator.NoteIn addition to recording the conversation of aconnected call, the recorder may also record user’scomments between calls via the handset or headset.1–8ROLMphone 300/600 User Guide

The Electret Headset Option (EHO) lets you plug oneor two electret headsets into the installed option andmake and answer calls using a headset instead of thehandset or the phone’s built-in microphone andspeaker. This type of headset does not require requirea headset adapter, or amplifier.NoteCarbon headsets will not function properly on theEHO.A selection of electret Siemens Rolm headsets isavailable. See your Siemens Rolm distributor for details.Figure 1–6. Electret Headset OptionIntroduction 1–91. IntroductionElectret Headset Option

Keyboard Expansion OptionThe keyboard of a ROLMphone 600 series telephonecan be expanded with an option providing 20 additional feature or line keys and status lights. The Keyboard Expansion Option (KEO) attaches to the rightside of the telephone through a special connector andbracket. Before the option is installed, the telephonemust be configured for it at the CBX. For more information, see your CBX system administrator.Figure 1–7. Keyboard Expansion Option (KEO)1–10 ROLMphone 300/600 User Guide

The Analog Adapter Option (AAO) allows you to attach an analog device to your RP600 series telephone.The AAO supports the following 24-volt analog devices: G3 or below fax machine PC data communications modem PC fax/data modem analog conference room speakerphone external ringer/alerter analog telephoneA ROLMphone 600 power supply (Model 66938)must be attached to your phone for operation of theAAO.(art: Rios phoneFigure 1–8. Analog Adapter OptionIntroduction1–111. IntroductionAnalog Adapter Option

ROLMphone BasicsFaceplateThe faceplate is a paper template that identifiesfeatures that you access by pressing specific keys onyour telephone. It shows which system features havebeen assigned to your telephone keys.Line KeysYour ROLMphone telephone has a separate line keyfor every extension that appears on your telephone.You use the line keys to answer and place calls.Multiple Line AppearanceYour telephone may have multiple extensions, eachof which is assigned a separate line key. These linekeys can be of different types. You will have at leastone line key, called the primary line key, whichcorresponds to your extension. The status light thatturns on when you pick up your handset is next toyour primary line key.You may also have another type of line, called asecondary line. You can use your primary line or asecondary line to make calls.Your primary and secondary lines may also appear aslines (called multiple line appearances) on otherpeople’s phones. Each person with an appearance ofthe line on his or her telephone has equal access to theline. Also, a call can be placed on hold at one telephone, then retrieved at another telephone on whichthat same line appears. See “Hold” on page 2–17 formore information.If you have a multiple line appearance on your telephone, you will need to know how to tell if that line isin use. Your telephone tells you about the status of aline through the line key’s status light. See “StatusLights” on page 1–18 for more information.1–12 ROLMphone 300/600 User Guide

Use the key pad on your telephone just as you wouldany standard telephone key pad for dialing telephonenumbers. You can also use your key pad to access system features available to your telephone for whichyou do not have feature keys. See “Feature AccessCodes” on page 1–17 for more information.DisplayThe display at the top of the RP312L, RP612L,RP612SL, RP624L, and RP624SL models providescall information such as the extension calling you and,if configured to do so, the caller’s name. It also letsyou scroll through messages and notifications waitingin your mailbox and provides information you’ll finduseful as you set up and use Siemens Rolm features.Some features work differently on display telephonesfrom the way they do on non-display telephones. Thefeature descriptions in Chapters 2 through 7 explainthese differences.The RP

otherwise, without prior written permission of Siemens Rolm Communications Inc. Request Siemens Rolm publications from your Siemens Rolm representative or the Siemens Rolm branch serving you. Publications are not stocked at the address below. Siemens Rolm Communications Inc. 4900 Old Ironsides Drive P.O. Box 58075 Santa Clara, CA 95052-8075 .

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