Select Extended Warranty Includes

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INTRODUCTIONINTTRODUCTIOONThank you for purchasing a Jaguar Extended Warranty.CSELECT EXTENDED WARRANTY INCLUDES:We hope that this booklet is easy to understand andexplains clearly all the benefits of your chosen warranty.The following pages, including the terms and conditions,set out exactly what is and what is not covered by yourJaguar Warranty and MOT Insurance. It is very importantthat you read each page carefully, so you fully understandthe terms and conditions, and in particular the vehicleservicing requirements and claims procedure.EXTENDED WARRANTY INCLUDES: Mechanical and Electrical Breakdown WarrantyUnlimited claim liability – up to the purchase price ofthe vehicle in the aggregate Cover for Consequential Failure Unlimited mileage cover MOT InsuranceCover for vehicles of any age up to 100,000 miles Mechanical and Electrical Breakdown Warranty 3,000 individual claim limit including VAT – up to thepurchase price of the vehicle in the aggregate Up to 25,000 miles per annum from mileage atpurchase MOT InsuranceIMPORTANTCover for vehicles up to 10 years/100,000 miles at timeof purchase The type of warranty and duration of cover you havepurchased is shown on the Registration ConfirmationLetter that accompanies this booklet.It makes sense to keep it in your vehicle, as you will needto show it to your retailer if you have to make a claim.If anything is unclear, or if you have any questions pleasecontact our Customer Services staff on 0344 573 8065.Jaguar Extended Warranty products are only availablethrough an authorised Jaguar retailer or direct fromJaguar Approved Warranty Administration.Please note that Jaguar Assistance is available topurchase as an option, but only at the point ofwarranty purchase.1

CONTENTSCONTENTSPAGE NUMBERInsurance Certificate3Definitions22How to Claim – Warranty4How to Claim – MOT Test Insurance26What your Jaguar Extended Warranty covers6Warranty transfer request29What your Jaguar Select Extended Warranty covers10Complaints and arbitration31Additional benefits of your warranty15Warranty Terms and Conditions162

INSURANCEINNSURRANCCE CECERTIFICATEERTIFICCATATEEThis insurance is only valid when accompanied by aRegistration Confirmation Letter which provides details ofyour vehicle and when the cover will begin and expire.IMPORTANTYour mechanical breakdown insurance policy isunderwritten by Motors Insurance Company Limited(MICL) which is authorised by the Prudential RegulationAuthority and regulated by the Financial ConductAuthority and the Prudential Regulation Authority.Car Care Plan Limited is authorised and regulated by theFinancial Conduct Authority.This is an agreement between the purchaser named in theRegistration Confirmation Letter attached and MotorsInsurance Company Limited (MICL) and is administered byCar Care Plan Limited (hereinafter called the“Administrator”). This certifies that, subject to the policyTerms and Conditions and payment of the appropriatepremium, the Insurer will pay the costs of repair and ofadditional benefits incurred by you as a result of thefailure of any insured components occurring during theperiod and mileage shown on the RegistrationConfirmation Letter.I have signed this policy on behalf of the Insurer.For Motors Insurance Company LimitedRegistered in England No. 2678367.3

HOW TOTO MAKEMAKE A WARRANTYWAARRANTY CL AIMHOWCLAIMAt Jaguar Approved Warranty Administration we aim tomake the claims procedure as simple as possible.REPAIRS IN EUROPEIf it is necessary for repairs on your vehicle to becompleted in Europe you will not require authorisationfrom us.REPAIRS IN THE UKShould you need to make a claim under the terms of thiswarranty, simply return your vehicle to your supplyingJaguar retailer or any other Jaguar retailer. They willconfirm whether the claim and your warranty are valid andwill administer the claim on your behalf.If you need to contact Jaguar Approved WarrantyAdministration while you are abroad please telephone0044 1274 260165.In the event that the fault is covered by this Warranty wewill reimburse the cost of repair following your return tothe UK.In the event of being unable to attend a Jaguar retailer,please contact the Administrator's claims department on0344 573 8065 for approval before any repair takesplease. (Your repairer may undertake this for you.)Following receipt of the repair invoice, we will reimbursethe cost in pounds sterling at the prevailing rate ofexchange on the date the repair was completed, subject tothe claim being valid.On receipt of the invoice, the claim will be settled subjectto the terms and conditions of this Warranty having beenadhered to. If a balance is due, this is to be paid directly tothe repairer by the customer.The maximum we will pay is the equivalent UK rate forlabour charges and manufacturer’s list prices for parts atthe date of your repair.To ensure that you receive the highest levels of service, alltelephone calls made to the Administrator's claims officeare recorded.4

All invoices should be made payable to JaguarLand Rover Ltd. All warranty claims invoices andassociated correspondence should be sent to:Jaguar Approved Warranty AdministrationClaims DepartmentJubilee House5 Mid Point Business ParkThornburyWest Yorkshire BD3 7AG.Note: No payment can be made until the relevantinvoice(s) has been received and approved by theAdministrator.All claims invoices must be received by the JaguarApproved Warranty Administration Claims Departmentwithin 30 days of the date of completion of the repairs,otherwise they may not be accepted. Claims invoicesreceived beyond this date will be subject to review interms of the reason for delay and it will be at theAdministrator’s discretion to accept such claims.Please note that the above is in addition to your statutoryrights as a consumer.5

WHAT YOUR JAGUAR EXTENDED WAWARRANTY COVERSWHATYOURJAGUAREXTENDEDWARRANTYCOVERSYour Jaguar Extended Warranty covers mechanical orelectrical failure defects to all factory fitted componentsof the vehicle, and certain consequential failures asoutlined below.WHAT JAGUAR EXTENDED WARRANTY DOESNOT COVERMECHANICAL OR ELECTRICAL FAILURE Batteries.Mechanical or electrical failure is the sudden andunexpected failure of a component which is covered by thewarranty and which requires immediate repair orreplacement. Wear and tear or normal deterioration is notcovered under the definition of mechanical orelectrical failure. Bulbs and fuses. Deterioration such as discolouration, alteration ordeforming of parts due to normal ageing. Electrical software updates or reprogramming*. Exhaust systems including Diesel Particulate Filters*(DPF). Faults resulting from the use of contaminated fuel orinappropriate fuel for the vehicle. Gradual reduction in operating performance (wear andtear) consistent with the age and mileage of thevehicle. Components that may be subject to wearinclude, but are not limited to, brake discs, drums andfrictional materials, suspension and steeringcomponents, clutch pressure plates, bearings andfrictional material. Hinges and strikers.Bodywork, body seals, cosmetic finishes, glass, paintwork,trim, upholstery or weather strips.CONSEQUENTIAL FAILUREShould a mechanical or electrical component (coveredunder the terms of this warranty) fail and as aconsequence cause failure to a factory fitted mechanical orelectrical component on the vehicle which is not normallycovered under the terms of this warranty, we will pay thecosts of repair or replacement of such components at UKwarranty rates for labour and parts.Under the terms of this clause, we will not pay forconsequential failure or damage to glass, paintwork,bodywork, trim, upholstery, cosmetic finishes, wheels,tyres, accessories and strikers and hinges.6

Any component failure, damage or losses:Loss, damage or failure, which is said by a qualifiedengineer appointed by the Administrator to haveexisted before the start of this Warranty. Pre-existingfaults must be rectified before this Warranty starts. to components not directly covered under the termsand conditions of this warranty. Parts which have not suffered a mechanical or electricalfailure but which are replaced or reported duringroutine servicing, or repair of other non-covered partsthat have failed.which occur while the vehicle is outside thegeographical territories detailed in this booklet. caused by frost, including damage where a lack orfailure of anti-freeze has been a contributory factor. Recharging of air conditioning unit*. Repairs, replacement or alterations not authorised bythe Administrator.resulting from any act or omission that is negligent oragainst the law, accident damage, misuse, neglect,overloading or abnormal use. Routine component adjustment and alignment. Service/maintenance operations and adjustments, andthe replacement of such items as, but not limited to,spark plugs, plug leads, oils, filters, lubricants, factoryfitted accessories and non-factory fitted components.which occurred as a result of any accessory beingfitted (unless the accessory is approved by themanufacturer for use on the vehicle and fittedaccording to instructions provided by the manufacturerof the accessory). Wheels, tyres and valves. Wheel balancing/alignment and adjustment*.as a result of water ingress e.g. through damaged orineffective door, window or roof seals, through doors orsunroofs left open, or caused by flood water. where the speedometer has been interfered with,altered, disconnected or does not work. which have resulted from a failure to arrange for anobvious fault to be rectified. * Unless part of a valid claim, or required due to the failureof a covered part causing consequential damage.7

liability for death, bodily injury or damage to otherproperty or any loss caused directly or indirectly by theclaim or event which gives rise to claim underthis Warranty.MAXIMUM CLAIM LIMITThe Company will pay both parts and labour at warrantyrate up to the sum equivalent to the purchase price ofthe vehicle:caused directly or indirectly by war, riot, revolution orany similar event or by vandalism, theft or attemptedtheft from the vehicle.VEHICLES AND VEHICLE USES YOUREXTENDED WARRANTY DOES NOT COVER Non UK registered left hand drive and Grey Importvehicles. Any public service vehicles such as police, fire vehicles,ambulances and military vehicles. Any vehicle used for hire or reward such as taxis ordriving school vehicles. Any vehicle with an unladen weight of more than3.5 tonne GVW. Any vehicle used in any sort of competition, track days,rally or racing.8 Any individual claim up to the purchase price ofthe vehicle. The sum of all claims made shall not exceed thepurchase price of the vehicle. The maximum claim limit is inclusive of VAT providedthe Warranty Holder is not registered for VAT purposes.The VAT content of any claim will not be paid wherethe Warranty Holder is a VAT registered companyand/or individual.

WHATWHATAT YYOUROUR JJAGUARAGUAR SSELECTELECT EEXTENDEDXTENDEDWARRANTY CWAOVERSWARRANTYCOVERSYour Jaguar Select Extended Warranty is for vehicles thathave covered no more than 100,000 miles at the time ofpurchase. Provided that you adhere to the terms andconditions of your Select Extended Warranty, the followingare covered against mechanical or electrical breakdown(depending on the definitions, exclusions and conditionscontained in this handbook and the maximum claim limit,as shown at the end of this section).AUTOMATIC GEARBOXFailure of the following internal parts only: Torqueconverter, gears, clutches, brake bands, valve block,governor, oil pump, bearings and bushes.DIFFERENTIAL(FRONT AND REAR DIFFERENTIALS)Failure of the following internal parts only: Haldex unit andoil pump, crown wheel and pinion, gears, shafts, bearingsand bushes.ENGINEFailure of the following internal mechanical parts only:Starter ring gear, flywheel, oil pump, crankshaft andbearings, timing gears, Variable Valve Timing control unit(VVT), timing chain and cam belt, camshafts, camfollowers, tappet gear, valves and guides, pistons andrings, cylinder bores, con rods, cylinder head, cylinderhead gaskets and all internal bushings (excludinglacquered valves or failures due to carbon deposits).DRIVE LINEFailure of the following parts only: Wheel bearings,propshaft, propshaft bearings, drive shafts, transfer box,universal joints and Constant Velocity (CV) joints(excluding rubber boots and gaitors).SUSPENSIONMANUAL GEARBOXFailure of the following parts only: Air springs, coil springs,shock absorbers, compressor, air suspension valve blocks,directional valves, suspension height sensors and activecornering enhancement control bar.Failure of the following internal mechanical parts only:Selectors and shafts, gears, bearings and bushes,synchromesh hubs and shafts.10

STEERINGFORCED INDUCTIONFailure of the following parts only: Steering box, powersteering rack, high pressure pipes/hoses, powersteering pump.Failure of the following parts only: Supercharger,turbocharger and turbocharger actuator.FUEL SYSTEMCOOLING SYSTEMFailure of the following parts only: Engine control module,fuel injection pump, fuel lift pump, fuel tank sender unit,throttle position sensor, throttle body, manifold absolutepressure sensor, mass air flow sensor and crankshaftposition sensor, port deactivation valves, fuel rail and fuelrail pressure sensor, fuel pressure regulator, Exhaust GasRecirculation (EGR) valves, Lambda sensors and excludesany damage caused by contaminated and/orinappropriate fuel.Failure of the following parts only: Engine coolant waterpump, thermostat and engine coolant radiator only. Allother parts and damage caused by frost or as a result oflack of anti-freeze are excluded.AIR CONDITIONINGFailure of the following parts only: Compressor, condenser,receiver dryer and evaporator. Re-gassing is excludedexcept as part of a valid claim.CLUTCHBRAKING SYSTEMFailure of the clutch plate, clutch cover and release bearingonly including failure due to oil contamination, butexcluding, burnt out parts and general wear and tear.Limited to one clutch repair during the warranty periodof insurance.Failure of the following parts only: Servo, brake booster,vacuum pump, master cylinder, calipers, Dynamic StabilityControl (DSC) control module, Anti-lock Braking System(ABS) control module, ABS wheel speed sensors,electronic parking brake control module, switch, motor andactuator assembly.11

ELECTRICSCONSUMABLESFailure of the following parts only: Starter, alternator,ignition coils, front windscreen and rear window wiper andwasher pump motors, heater fan speed motor, horn,heated rear screen element, electrical switches, windowmotors and regulators (excluding sun-roofs), central doorlocking actuators/latches and fuel flap solenoid, gearboxand transfer box Electronic Control Unit (ECU).Oil, oil filter, gaskets, hoses and anti-freeze neededbecause a covered part listed, in the ‘What your SelectCover Includes’ section of this handbook has failed.Please note, you are not covered for external oil leaks,lubricants, filter elements and any damage caused byfrost due to lack of anti-freeze or oil, impact, accidentor negligence.CASINGSEngine, gearbox/transmission, final drive casings arecovered, provided they have been damaged as a directconsequence of the failure of one of the above parts.Damage as a result of accident, by frost or due to lack ofanti-freeze or oil is excluded.OIL LEAKSFailure of any oil-seal or gasket which the manufacturerstates requires the removal of the engine, gearbox, ordifferential assembly to effect the repair.12

WHAT SELECT EXTENDED WARRANTY DOESNOT COVER Deterioration such as discolouration, alteration ordeforming of parts due to normal ageing. Electrical software updates or reprogramming*. Faults resulting from the use of contaminated fuel orinappropriate fuel for the vehicle. Gradual reduction in operating performance (wear andtear) consistent with the age and mileage of thevehicle. Components that may be subject to wearinclude, but are not limited to, brake discs, drums andfrictional materials, suspension and steeringcomponents, clutch pressure plates, bearings andfrictional material. Loss, damage or failure, which is said by a qualifiedengineer appointed by the Administrator to haveexisted before the start of this Warranty. Pre-existingfaults must be rectified before this Warranty starts. Parts which have not suffered a mechanical or electricalfailure but which are replaced or reported duringroutine servicing, or repair of other non-covered partsthat have failed. Recharging of air conditioning unit*. Repairs, replacement or alterations not authorised bythe Administrator. Routine component adjustment and alignment. Service/maintenance operations and adjustments, andthe replacement of such items as, but not limited to,spark plugs, plug leads, oils, filters, lubricants, factoryfitted accessories and non-factory fitted components. Wheels, tyres and valves. Wheel balancing/alignment and adjustment*.* Unless part of a valid claim.Any component failure, damage or losses: to components not directly covered under the termsand conditions of this warranty. which occur while the vehicle is outside thegeographical territories detailed in this booklet. caused by frost, including damage where a lack orfailure of anti-freeze has been a contributory factor. resulting from any act or omission that is negligent oragainst the law, accident damage, misuse, neglect,overloading or abnormal use. which occurred as a result of any accessory beingfitted (unless the accessory is approved by themanufacturer for use on the vehicle and fittedaccording to instructions provided by the manufacturerof the accessory). as a result of water ingress e.g. through damaged orineffective door, window or roof seals, through doors orsunroofs left open, or caused by flood water.13

where the speedometer has been interfered with,altered, disconnected or does not work. which have resulted from a failure to arrange for anobvious fault to be rectified. liability for death, bodily injury or damage to otherproperty or any loss caused directly or indirectly by theclaim or event which gives rise to claim underthis Warranty. MAXIMUM CLAIM LIMITThe Company will pay both parts and labour at warrantyrate up to a sum equivalent to the purchase price ofthe vehicle:caused directly or indirectly by war, riot, revolution orany similar event or by vandalism, theft or attemptedtheft from the vehicle.VEHICLES AND VEHICLE USES YOUR SELECTEXTENDED WARRANTY DOES NOT COVER Non UK registered left hand drive and GreyImport vehicles. Any public service vehicles such as police, fire vehicles,ambulances and military vehicles. Any vehicle used for hire or reward such as taxis ordriving school vehicles. Any vehicle with an unladen weight of more than3.5 tonne GVW. Any vehicle used in any sort of competition, track days,rally or racing. Any individual claim up to a maximum of 3,000including VAT. The sum of all claims made shall not exceed thepurchase price of the vehicle. The maximum claim limit is inclusive of VAT providedthe Warranty Holder is not registered for VAT purposes.The VAT content of any claim will not be paid wherethe Warranty Holder is a VAT registered companyand/or individual.MAXIMUM MILEAGE LIMITThe Warranty will provide cover for your vehicle for theduration of the warranty period up to a maximum of25,000 miles from the date of warranty purchase.14

ADDITIONALADDITIONAL BBENEFITSENEFITS OOFFYYOUROUR WAWARRANTYRRANTYCAR HIRESERVICING REQUIREMENTSIf you have a valid claim, you may claim reimbursement forcar hire, but not including fuel and insurance. You cannotclaim for the first 24 hours that you are without your ownvehicle. After this period, you can claim for a replacementvehicle for up to seven days.It is a condition of this Warranty that your vehicle isserviced in accordance with the manufacturer’s guidelines.Throughout the warranty period a franchised Jaguarretailer or a VAT registered garage should carry out allservicing and repair work.You or your Jaguar retailer must obtain telephone approvaldirectly from the Administrator before you use this service.Services must be carried out within 1,000 miles/one monthof the intervals specified by the vehicle manufacturer,whichever comes first.Any replacement vehicle must be from a bona fide hirecompany or Jaguar retailer.WARRANTY EXTENSIONSOVERSEAS COVERExtensions to this warranty are available subject to termsand conditions.This warranty will cover your vehicle while it is outside theUnited Kingdom in Europe for up to 60 days in total duringthe period of warranty.Please ask your Jaguar retailer before this warranty is dueto expire and they will handle your request, alternativelyyou can contact Jaguar Approved WarrantyAdministration on 0344 573 8065.If your vehicle has a breakdown in any country, which is amember of the European Union or EFTA (European FreeTrade Association), subject to warranty cover, you will beentitled to authorise a repair by any Jaguar retailer. Youwill be required to pay the full cost of repair on completionand should submit a claim for reimbursement to theAdministrator upon your return to the UK. Beforeauthorising any such repair please see details in thesection ‘How to Make a Claim’.WARRANTY TRANSFERIf you sell your vehicle privately you can transfer thebenefits of this warranty to the subsequent owner or userof the vehicle. Please complete the form on pages 30 and31 of the booklet and post the complete booklet to JaguarApproved Warranty Administration.15

WARRANTY TWAERMS ANDAND CONDITIONSWARRANTYTERMSCONDITIONSTo help you understand this warranty, the conditions areset out below.4. Authorisation – No repairs are to be commenced untilauthorised by our Administrator, unless covered by theoverseas cover, which may be authorised by theWarranty Holder.Please take time to read them.1. Warranty Holder – The Warranty Holder is the onlyperson who is entitled to make a claim underthis warranty.5. Payment for Repairs – When a franchised Jaguarretailer undertakes a repair, they will obtain priorauthorisation from our Administrator and will invoice usthe cost of the repair. In certain circumstances, ourAdministrator may authorise a repair by another retailerin the UK or you may authorise a repair overseas.In either event, you will be required to pay the retaileron completion of work and may then reclaim the costfrom us.2. Vehicle – Any claim under this warranty must relateto the vehicle described in the RegistrationConfirmation Letter.3. Warranty Period – The warranty period appears on theRegistration Confirmation Letter that accompanies thisbooklet. The warranty will expire on the date or mileageshown in this letter, whichever occurs first. Where amonthly renewing policy has been selected, the policywill automatically renew each month when yourpremium is paid. Please see the terms and conditionsPolicy Premium Payments and Policy Durations.6. List Prices – This warranty does not cover costs thatare more than the manufacturer’s UK warranty pricesfor parts and labour rates that are necessary to repairany failed parts.7. Invoices to Support Claims – With every claim youmake you must provide a VAT receipt from a garage,repairer or bona fide vehicle hire company.It should be noted that in the absence, for whateverreason, of the standard manufacturer's warranty period,the start date and expiry date of this warranty willremain unchanged from that detailed in theRegistration Confirmation Letter. Additionally, if thewarranty starts earlier than the date detailed in theConfirmation Letter, because of the manufacturer’swarranty has expired earlier on mileage, then the expirydate of this warranty shall be earlier and reflect theperiod of warranty purchased/provided.8. Inspection of Vehicle and Parts – Jaguar ApprovedWarranty Administration reserve the right to inspectthe vehicle before authorising repairs and may alsoarrange for parts to be examined by a claims assessor.You may be asked to ensure that a faulty part isretained for our inspection following a repair.16

9. Repair/Replacement of Parts – The Company’sobligations under this warranty are limited to repairingor replacing at its option any part(s) which prove tobe defective. When replacing any defective partsgenuine Jaguar parts must be used.13. Modifications to Vehicle – If the vehicle has beenmodified in any way you must declare this prior toacceptance of the Warranty. This warranty is designedto cover vehicles built to the manufacturer’s originalspecification. If your vehicle has been modified withany non-manufacturer supplied parts that areassociated to the items covered by the warranty, wereserve the right to decline any claim (and anyconsequential damage) that may occur due to thefitting/failure of a modified part. Cosmeticmodifications are acceptable including wheels/tyresproviding they are the same size/specifications as themanufacturer’s equivalent – you may need to adviseyour motor insurer of these changes.10. Dismantling the Vehicle – It is your responsibility toauthorise the dismantling of your vehicle. The Companywill only pay for dismantling if it is part of a valid claim.11. Design Faults and Recalls – Any damage to partswhich are being recalled by the vehicle’s manufactureror which have inherent design faults are not covered bythis warranty.12. Servicing and Service Records – If you do not followthe manufacturer’s service schedules, this warranty willnot apply. When you have your vehicle serviced, youare allowed 1,000 miles either side of the specifiedservice mileage or one month either side of thespecified time period, whichever comes first. A Jaguarretailer or other VAT registered garage must carry outthe service and receipts must be retained as JaguarApproved Warranty Administration are entitled tocheck the service record in the event of a claim.14. False Claims – If you make a false claim, this warrantywill be cancelled and you will forfeit all benefits. Norefund will be made in such cases.15. Other Warranties and Insurance – If your claim is alsocovered by any other warranty, the Company will onlypay its share of the claim.17

19. Cancellation Rights and Refunds – We hope you arehappy with the cover this policy provides. If afterreading your policy document, however, this insurancecover does not meet with your requirements, you havethe right to cancel the warranty (including the MOTelement of the policy) within 30 days of purchaseand the optional assistance element within 14 daysof purchase.16. Legal Proceedings – Following the acceptance of anyclaim under this cover, we will have the right to conductlegal proceedings or enter into formal arbitration onyour behalf. In doing so, the Company and/or theirInsurers will be entitled to take action in your name.The cost of the action will be our responsibility, unlessyou have agreed in writing to an alternativearrangement. We will be entitled to any compensationand/or indemnity benefit obtained through theseproceedings, to the extent that these relate to costs orpotential liabilities covered by the warranty. We willalso be entitled to the costs of this action, if they areassigned to you.Should you wish to cancel within this period, pleasereturn the policy to the Jaguar retailer from whom thepolicy was purchased; the retailer will then refund anypremium you are entitled to. If you purchased yourpolicy online or via postal application please contactJaguar Approved Warranty Administration on0344 573 8065 for a refund of any premium you areentitled to.17. Invoices – All invoices for repairs should be made outto Jaguar Approved Warranty Administration.18. Administrator – Jaguar Approved WarrantyAdministration is authorised by the Company to act astheir agents in relation to this warranty. They manageand administer all Jaguar Approved and Extendedwarranty services.If you wish to cancel your policy after this 30-dayperiod, you may cancel your policy at any time andreceive a pro rata refund of your premium based on thenumber of whole months remaining subject to thededuction of a cancellation fee of 35. Requests tocancel your policy outside the first 30 days need tobe made by contacting the Administrator on0344 573 8065 or in writing to:Jaguar Approved Warranty Administration,Jubilee House, 5 Mid Point Business Park, Thornbury,West Yorkshire BD3 7AG.All claims and correspondence should be submitted tothem at the following address:Jaguar Approved Warranty Administration,Jubilee House, 5 Mid Point Business Park, Thornbury,West Yorkshire BD3 7AG.18

22. Statutory Rights – Nothing in these conditions willreduce your statutory rights relating to faulty ormis-described goods. For further information aboutyour statutory rights contact your local authorityTrading Standards Department or CitizensAdvice Bureau.There will be no refund entitlement under the followingcircumstances: in the last 30 days of cover on the warrantyincluding the MOT policy if you have made a claim on the warranty or theMOT policy where the warranty including MOT policy has beentransferred from the original purchaser where Jaguar Assistance has been taken as a costoption, no refund or part refund will be providedafter the first 14 days, or where assistance has beensought within the first 14 days23. Policy Premium Payments and Policy DurationsAnnual PolicyYou must pay over the full annual premium to JaguarApproved Warranty Administration prior to thecommencement date in order to receive any coverunder your policy. If you have purchased an annualpolicy and have paid the premium when due, yourwarranty will last for 12 months or until it expires onmileage whichever the sooner.Please allow up to 28 days for your cancellation and refundto be processed.20.Vehicle Ownership – The vehicle will not be covered bythis warranty whilst it is owned by a motor trader orgarage or associated companies or by the proprietor(s)of such a motor trader or

How to Claim -Warranty 4 What your Jaguar Extended Warranty covers 6 What your Jaguar Select Extended Warranty covers 10 Additional benefits of your warranty 15 Warranty Terms and Conditions 16 Definitions 22 How to Claim -MOT Test Insurance 26 Warranty transfer request 29 Complaints and arbitration 31 2 CO NT EN TS

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