Airline Processing Using The SCMP API - CyberSource
Title PageAirline ProcessingUsing the SCMP APISupplement to Credit Card ServicesUsing the SCMP APIAugust 2019CyberSource Corporation HQ P.O. Box 8999 San Francisco, CA 94128-8999 Phone: 800-530-9095
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CONTENTSContentsRecent Revisions to This DocumentAbout This Guide7Audience and PurposeConventions77Related DocumentationCustomer SupportChapter 188Working with Airline DataPrerequisites699Supported Processors and Card TypesCyberSource Airline Data Processing911Relaxed Requirements for Address Data and Expiration DateSpecial Characters11Requesting Authorizations with Airline Data12Requesting Captures and Credits with Airline DataChapter 2American Express Brighton Airline DataAirline Data ProcessingRequest-Level FieldsChapter 3131515If You Do Not Issue Ticket NumbersExamples161720American Express Direct Airline DataAirline Data Processing2121Request-Level Fields for Authorization Requests22Request-Level Fields for Capture and Credit RequestsExamples112429Airline Processing Using the SCMP API August 20193
ContentsChapter 4Asia, Middle East, and Africa Gateway Airline DataAirline Data ProcessingRequest-Level FieldsExamplesChapter 5313233Barclays Airline DataAirline Data ProcessingRequest-Level FieldsExamplesChapter 635353639CyberSource through VisaNet Airline DataRequirements40Airline Data Processing42Special Data Type for CyberSource through VisaNetRequest-Level FieldsChapter 754Elavon Airline Data56Airline Data Processing5657FDC Nashville Global Airline DataAirline Data ProcessingRequest-Level FieldsExamplesChapter 96061Getnet Airline Data67Airline Data Processing6767Lloyds-OmniPay Airline DataAirline Data ProcessingRequest-Level FieldsExamples6065Request-Level FieldChapter 104243Request-Level FieldsChapter 84040Supported AcquirersExamples3168686973Airline Processing Using the SCMP API August 20194
ContentsChapter 11OmniPay Direct Airline DataAirline Data ProcessingRequest-Level FieldsExamples747585Ancillary Service Category CodesChapter 1274Streamline Airline DataAirline Data Processing878888Miscellaneous Charge Orders (MCOs)Request-Level FieldsExampleChapter 13898992TSYS Acquiring Solutions Airline DataAirline Data ProcessingMultiple Captures939394Request-Level Fields for Authorization Requests95Request-Level Fields for Capture and Credit RequestsExamplesChapter 14100UATP Airline DataAirline Data ProcessingInvoice Number102102102Request-Level FieldsExamples97103106Appendix A Airline Document Type CodesAirline Processing Using the SCMP API August 20191075
ReleaseChangesAugust 2019Removed the chapter for Elavon Americas.April 2019Added support for Getnet. See Chapter 9, "Getnet Airline Data," on page 67.REVISIONSRecent Revisions to ThisDocumentCyberSource through VisaNet: added the merchant descriptor field. See "Request-LevelFields," page 43, and "Examples," page 54.September 2018CyberSource through VisaNet: added the following acquirers. See Chapter 6, "CyberSourcethrough VisaNet Airline Data," on page 40. Banco Safra BC Card Co., Ltd. Vietnam Technological and Commercial Joint-stock BankStreamline: changed the name of Carte Bleue to Cartes Bancaires.June 2018Added new chapter for Elavon Americas. See Chapter 8, "Elavon Americas Airline Data," onpage 78.January 2018OmniPay Direct: added support for new acquirer Cardnet International. See Chapter 11,"OmniPay Direct Airline Data," on page 74.December 2017This revision contains only editorial changes and no technical updates.Airline Processing Using the SCMP API August 20196
ABOUT GUIDEAbout This GuideAudience and PurposeThis guide is written for application developers who want to use the CyberSource SCMPAPI to integrate credit card processing with airline data into their order managementsystem.Implementing the CyberSource credit card services requires software development skills.You must write code that uses the API request and reply fields to integrate the credit cardservices into your existing order management system.ConventionsThe following special statements are used in this document:A Note contains helpful suggestions or references to material not contained inthis document.NoteAn Important statement contains information essential to successfullycompleting a task or learning a concept.ImportantThe following text conventions are used in this document:Table 1Text ConventionsConventionMeaningboldface API field names API service names Graphical user interface elements that you must act uponScreen textCode in examples or possible values for API fieldsAirline Processing Using the SCMP API August 20197
About This GuideRelated Documentation Getting Started with CyberSource Advanced for the SCMP API (PDF HTML)describes how to get started using the SCMP API. Credit Card Services Using the SCMP API (PDF HTML) describes how to integrateCyberSource payment processing services into your business.Refer to the Support Center for complete CyberSource technical documentation:http://www.cybersource.com/support center/support documentationCustomer SupportFor support information about any CyberSource service, visit the Support Center:http://www.cybersource.com/supportAirline Processing Using the SCMP API August 20198
CHAPTERWorking with Airline Data1This addendum to Credit Card Services Using the SCMP API describes airline dataprocessing with CyberSource. After this introductory chapter, there is a chapter for eachprocessor that supports airline data processing.ImportantNoteThis CyberSource document provides guidelines based on industryinformation that indicates which fields are needed to obtain the bestinterchange rate. The payment card companies can change their requirementsat any time; contact your acquirer for the latest information.To use CyberSource Decision Manager for transactions that include airlinedata, you must use the offer-level passenger fields that are listed in theDecision Manager Using the SCMP API Developer Guide.PrerequisitesWhen you are ready to go live with airline data processing, contact CyberSourceCustomer Support to have your account configured to process airline data. If your accountis not enabled, and you try to send airline transactions, you will receive an error for invaliddata.Supported Processors and Card TypesTable 2Supported Processors and Card TypesProcessorCard TypesSupported inAuthorizationsCard Types Supportedin Captures andCreditsAmerican Express BrightonNoneAmerican ExpressAmerican Express DirectAmerican ExpressAmerican ExpressAsia, Middle East, and AfricaGatewayVisaMastercardAmerican ExpressDiners ClubJCBVisaMastercardAmerican ExpressDiners ClubJCBAirline Processing Using the SCMP API August 20199
Chapter 1Table 2Working with Airline DataSupported Processors and Card Types (Continued)ProcessorCard TypesSupported inAuthorizationsCard Types Supportedin Captures andCreditsBarclaysNoneVisaMastercardMaestro (UK Domestic)Maestro (International)CyberSource through VisaNetNoneVisaMastercardAmerican ExpressDiscoverElavonNoneVisaMastercardDiners ClubDiscoverFDC Nashville an ExpressNoneLloyds-OmniPayNoneVisaMastercardOmniPay DirectNoneVisaMastercardDiscoverDiners ClubMaestro (UK Domestic)Maestro (International)Note Each acquirersupports a subset of thepreceding card types.StreamlineNoneVisaMastercardMaestro (UK Domestic)Maestro (International)Cartes BancairesDankortTSYS Acquiring SolutionsAmerican ExpressVisaAmerican ExpressUATPNoneUATPAirline Processing Using the SCMP API August 201910
Chapter 1Working with Airline DataCyberSource Airline Data ProcessingCyberSource does not store the airline data. Instead, it functions as a pass-throughservice for the data. CyberSource enforces only the minimal level of field validation.NoteCyberSource temporarily disables your account’s airline data processingcapability and contacts you if your airline data transactions produce batchingerrors when the information is sent to the processor. If this happens, yourrequest is not rejected, but you receive a field in the reply indicating that theairline data in the request has been ignored and not sent to the processor. For authorizations, the reply field is auth enhanced data enabled. For captures, the reply field is bill enhanced data enabled. For credits, the reply field is credit enhanced data enabled.The possible values for the reply field are: Y: the airline data was included in the request to the processor. N: the airline data was not included in the request to the processor.Relaxed Requirements for Address Dataand Expiration DateTo enable relaxed requirements for address data and expiration date, contactCyberSource Customer Support to have your account configured for this feature. Fordetails about relaxed requirements, see the Relaxed Requirements for Address Data andExpiration Date page.Special CharactersOnly ASCII characters are supported in airline data. Special characters are not supported.For example, in the passenger name field, you should not include the apostrophe, hyphen,or comma for the names in the following table.Table 3Special Characters in NamesIncorrectCorrectTom D’AngeloTom D AngeloSusan Smith-HawkinsSusan Smith HawkinsJones, LindaJones LindaAirline Processing Using the SCMP API August 201911
Chapter 1Working with Airline DataRequesting Authorizations with Airline DataImportantTo send airline data, you must set the industry data type field to airline. Ifthis field is not set to airline or is not included in the request, no airline datais sent to the processor.To include airline data in an authorization:Step 1Request a credit card authorization.Include the following information in the authorization request: Airline data: see the chapter in this document for the processor you are using. Do notinclude special characters in the airline data. For more information, see "SpecialCharacters," page 11. Industry data type field: the field name is industry datatype. Set this field toairline to indicate that the request includes airline data. Basic fields required for every authorization request.For more information, see Credit Card Services Using the SCMP API.Step 2Check the authorization reply message.The reply message includes a field that indicates whether CyberSource sent the airlineinformation to the processor. The field name is auth enhanced data enabled. Thepossible values are: Y: the account and card type are enabled for airline data. The airline data wasincluded in the request to the processor. N: the account or the card type is not enabled for airline data. The airline data was notincluded in the request to the processor.If your account is not enabled for airline data or if you did not include the industry data typefield in your request, CyberSource does not include the airline data in the request sent tothe processor.Step 3Request a credit card capture.Capture the authorization using the basic fields required for every capture request. Formore information, see Credit Card Services Using the SCMP API.Airline Processing Using the SCMP API August 201912
Chapter 1Working with Airline DataRequesting Captures and Credits withAirline DataImportantTo send airline data, the industry data type field must be set to airline. If thisfield is not set to airline or is not included in the request, no airline data issent to the processor. The only exception is UATP: you do not need to send theindustry data type for UATP.To include airline data in a capture or credit:Step 1Authorize a credit card payment.Step 2Capture the authorization.Include the following information in the capture request: Airline data: see the chapter in this document for the processor you are using. Do notinclude special characters in the airline data. For more information, see "SpecialCharacters," page 11. Industry data type field: the field name is industry datatype. Set this field toairline to indicate that the request includes airline data.You do not need to include the industry data type field for UATP.Note Basic fields required for every capture request.For more information, see Credit Card Services Using the SCMP API. On CyberSource through VisaNet you can optionally include fields for card-presenttransactions.For more information, see Card-Present Processing Using the SCMP API.Step 3Check the capture reply message.The reply message includes a field that indicates whether CyberSource sent the airlineinformation to the processor. The field name is bill enhanced data enabled. Thepossible values are: Y: the account and card type are enabled for airline data. The airline data wasincluded in the request to the processor. N: the account or the card type is not enabled for airline data. The airline data was notincluded in the request to the processor.Airline Processing Using the SCMP API August 201913
Chapter 1Working with Airline DataIf your account is not enabled for airline data, or if you did not include the industry datatype field in your request, CyberSource does not include the airline data in the requestsent to the processor.Step 4If necessary, credit the payment.Include the following information in the credit request: Airline data: see the chapter in this document for the processor you are using. Do notinclude special characters in the airline data. For more information, see "SpecialCharacters," page 11. Industry data type field: the field name is industry datatype. Set this field toairline to indicate that the request includes airline data.You do not need to include the industry data type field for UATP.Note Basic fields required for every credit request.For more information, see Credit Card Services Using the SCMP API.Step 5If you credited the payment, check the credit reply message.The reply message includes a field that indicates whether CyberSource sent the airlineinformation to the processor. The field name is credit enhanced data enabled. Thepossible values are: Y: the account and card type are enabled for airline data. The airline data wasincluded in the request to the processor. N: the account or the card type is not enabled for airline data. The airline data was notincluded in the request to the processor.If your account is not enabled for airline data, or if you did not include the industry datatype field in your request, CyberSource does not include the airline data in the requestsent to the processor.Airline Processing Using the SCMP API August 201914
CHAPTERAmerican Express BrightonAirline Data2Airline Data ProcessingThe following table describes various features for airline data processing with AmericanExpress Brighton.Table 4Airline Data Processing Features for American Express BrightonFeatureDescriptionSupported Card TypeAmerican Express in capture and credit requestsTravel LegsMaximum number of travel legs: 4Numbering for the travel legs: 0 to 3You must include information for at least the first leg of the trip(leg 0). You must use consecutive numbers for the legs; donot skip a number. If you skip a number, CyberSource ignoresthe legs that follow the skipped number.Specification used byCyberSource to implementairline data processingAirline Processing Using the SCMP API August 2019American Express Guide to Submissions in Amex StandardFormat, version 1.515
Chapter 2American Express Brighton Airline DataIf You Do Not Issue Ticket NumbersAmerican Express Brighton expects you to provide a 14-digit ticket number. CyberSourcerequires you to provide a value in the ticket number field. If you issue booking referencenumbers instead of ticket numbers, you must: Set airline ticket number to a value that looks like a valid ticket number. Set airline booking reference to the booking reference number.The following table describes how to create a valid ticket number.Table 5Steps for Creating a Valid Ticket NumberIf a valid 3-digitIATA1 plate carriercode is available:If no valid 3-digitIATA1 plate carriercode is available:For credits:1Create a value that is numeric and consists of 14 digits as follows: The value cannot equal zero. The first 3 digits must be a valid IATA1 plate carrier code. Use a check digit for the final digit. If you do not use check digits, usea zero for the final digit. If possible, validate the check digit before submitting the request. Use zeros for the first 3 digits. Follow the first three zeros with a 10-digit, unique, sequentialnumber. If the unique number you generate is less than 10 digits, useleading zeros to make it 10 digits. Use a check digit for the final digit. If you do not use check digits, usea zero for the final digit.Use the ticket number of the original ticket and not a replacement ticket.IATA International Air Transport AssociationAirline Processing Using the SCMP API August 201916
Chapter 2American Express Brighton Airline DataRequest-Level FieldsThe tables in this section describe the airline request fields to use with a capture or creditrequest.ImportantTable 6When you send a capture or credit request with airline data, you must includethe basic fields required for every capture or credit request. For informationabout the non-airline-data fields required for capture and credit requests, seeCredit Card Services Using the SCMP API.General Request FieldsCyberSourceField NameAmericanExpressBrightonField NameDescriptionRequired /OptionalData Type& Lengthairline booking referenceNo specific fieldname for theposition in therecordReference number for the airlinebooking.Required ifyou do notissue ticketnumbers.See "If YouDo Not IssueTicketNumbers,"page 16.String (15)airline carrier nameAirline NameName of the airline. If you do notinclude this field, CyberSourceuses the value for your merchantname that is in the CyberSourcemerchant configuration database.OptionalString (20)airline charge detailsCharge DetailsDescription of the charge if thecharge does not involve an airlineticket. For example: Excessbaggage.Required ifairlineDatatransactionType is 02.String (20)airline customer codeTicket IssuerAddressAddress of the ticket issuer. Thefirst 13 characters will appear onthe cardholder’s statement.RequiredString (40)airline invoice numberAirline InvoiceNumberInvoice number for the airlinetransaction.RequiredString withnumbers only(6)airline passenger namePassenger NameName of the passenger to whomthe ticket was issued. Do notinclude special characters suchas commas, hyphens, orapostrophes. Only ASCIIcharacters are supported.RequiredString (26)Airline Processing Using the SCMP API August 201917
Chapter 2Table 6American Express Brighton Airline DataGeneral Request Fields (Continued)CyberSourceField NameAmericanExpressBrightonField NameDescriptionRequired /OptionalData Type& Lengthairline ticket issuer nameTicket IssuerName of the ticket issuer. If youdo not include this field,CyberSource uses the value foryour merchant name that is in theCyberSource merchantconfiguration database.OptionalString (20)airline ticket numberTicket NumberAirline ticket number. If you issuebooking reference numbersinstead of ticket numbers, see "IfYou Do Not Issue TicketNumbers," page 16.RequiredString withnumbers only(14)airline transaction typeAirline ChargeTypeType of charge. Possible values:RequiredString withnumbers only(2)RequiredString (7) 01: Charge is for an airlineticket 02: Charge is for an item thatis not an airline ticketindustry datatypeNo correspondingprocessor fieldFlag that indicates that thetransaction includes airline data.This field must be set toairline in order for airline datato be sent to the processor.Important If this field is not setto airline or is not included inthe request, CyberSource doesnot send airline data to theprocessor.Airline Processing Using the SCMP API August 201918
Chapter 2Table 7American Express Brighton Airline DataRequest Fields for Travel LegsCyberSourceField NameAmericanExpressBrightonField NameDescriptionRequired /OptionalData Type& Lengthairline leg# carrier codeCarrier CodeIATA1 code for the carrier for thisleg of the trip.Requiredonly for thefirst legString (2)airline leg# classAirline ClassIATA1 code for the class ofservice for this leg of the trip,such as coach or first class.Requiredonly for thefirst legString (2)airline leg# destinationArrival AirportIATA1 code for the destinationairport for this leg of the trip.Requiredonly for thefirst legString (3)airline leg# originatingairport codeDeparture AirportIATA1 code for the originatingairport for this leg of the trip.Requiredonly for thefirst legString (3)1 IATA International Air Transport AssociationAirline Processing Using the SCMP API August 201919
Chapter 2American Express Brighton Airline DataExamplesExample 1Capture Requestics applications ics billmerchant id okgomerchant ref number R98TV09EN200Windustry datatype airlineauth request id 0839543530000172034078currency USDgrand total amount 204.78airline customer code New York NYairline invoice number 906372airline passenger name Jane Smithairline ticket issuer name Cyber Vacationsairline ticket number 02721187251airline transaction type 01airline leg0 carrier code AAairline leg0 class Hairline leg0 originating airport code SJCairline leg0 destination SEAairline leg1 originating airport code SEAairline leg1 destination SJCExample 2Capture Replyrequest id 0305782650000167905080ics rcode 1ics rflag SOKics rmsg Request was processed successfully.merchant ref number R98TV09EN200Wcurrency USDbill rcode 1bill rflag SOKbill rmsg Request was processed successfully.bill bill amount 204.78bill trans ref no 1094820975023470bill enhanced data enabled yAirline Processing Using the SCMP API August 201920
CHAPTERAmerican Express DirectAirline Data3Airline data must be included in both the authorization request and the capturerequest.ImportantAirline Data ProcessingThe following table describes various features for airline data processing with AmericanExpress Direct.Table 8Airline Data Processing Features for American Express DirectFeatureDescriptionSupported Card TypeAmerican ExpressTravel LegsMaximum number of travel legs: 4Numbering for the travel legs: 0 to 3You must include information for at least the first leg of the trip(leg 0). You must use consecutive numbers for the legs; do notskip a number. If you skip a number, CyberSource ignores thelegs that follow the skipped number.Specification used byCyberSource to implementairline data processingFor authorizations: American Express Global CreditAuthorization Guide, ISO 8583:1993 (version 1) dated April2011For captures and credits: American Express Global FinancialSettlement Guide dated April 2011Airline Processing Using the SCMP API August 201921
Chapter 3American Express Direct Airline DataRequest-Level Fields for AuthorizationRequestsThe tables in this section describe the airline request fields to use with an authorizationrequest.ImportantTable 9When you send an authorization request with airline data, you must include thebasic fields required for every authorization request. For information about thenon-airline-data fields required for authorization requests, see Credit CardServices Using the SCMP API.General Request Fields for Authorization RequestsCyberSourceField NameAmericanExpress DirectField NameDescriptionRequired /OptionalData Type& Lengthairline number ofpassengersAdditional Data National - APD(Number ofPassengers)Number of passengers for whom theticket was issued. If you do notinclude this field in your request,CyberSource uses a default valueof 1.OptionalInteger (3)airline passenger nameAdditional Data National - APD(PassengerName)Name of the passenger to whom theticket was issued. Do not includespecial characters such as commas,hyphens, or apostrophes. OnlyASCII characters are supported.RequiredString (23)RequiredString (7)Format:LASTNAME FIRST INIT TITLEwhere “ ” is a spaceExample FROST JANE M MRSindustry datatypeNo correspondingprocessor fieldFlag that indicates that thetransaction includes airline data.This field must be set to airlinein order for airline data to be sent tothe processor.Important If this field is not set toairline or does not included inthe request, CyberSource will notsend airline data to the processor.Airline Processing Using the SCMP API August 201922
Chapter 3American Express Direct Airline DataYou must include information for at least the first leg of the trip (leg 0). You must useconsecutive numbers for the legs; do not skip a number. If you skip a number,CyberSource ignores the legs that follow the skipped number.Table 10Travel Leg Request Fields for Authorization RequestsCyberSourceField NameAmericanExpress DirectField NameDescriptionRequired /OptionalData Type& Lengthairline leg# carrier codeAirline Data National - APD(Airline Carriers)IATA1 code for the carrier for this legof the trip.Required foreach leg.String (2)airline leg# legdeparture dateAdditional Data National - APD(Departure Date)Departure date for the first leg of thetrip. Format: YYYYMMDD.RequiredInteger (8)airline leg# destinationAdditional Data National - APD(DestinationAirport) and(Routing Cities)IATA1 code for the destination airportfor this leg of the trip.Required foreach leg.String (5)airline leg# fare basisAdditional Data National - APD(Fare Basis)Code for the fare basis for the firstleg of the trip. The fare basis isassigned by the carriers andindicates a particular ticket type,such as business class ordiscounted/nonrefundable.RequiredString (24)airline leg# originatingairport codeAdditional Data National - APD(Origin Airport)IATA1 code for the originating airportfor the first leg of the trip.RequiredString (5)1IATA International Air Transport AssociationAirline Processing Using the SCMP API August 201923
Chapter 3American Express Direct Airline DataRequest-Level Fields for Capture and CreditRequestsThe tables in this section describe the airline request fields to use with a capture or creditrequest.ImportantNoteWhen you send a capture or credit request with airline data, you must includethe basic fields required for every capture or credit request. For informationabout the non-airline-data fields required for capture and credit requests, seeCredit Card Services Using the SCMP API.When you include airline data in a capture or credit request, you have theoption of using the transaction reference number to provide an airline bookingnumber for the transaction. The fields you can use are bill trans ref no andcredit trans ref no. For information about including a transaction referencenumber in a request, contact CyberSource Customer Support.The airline iata numeric code field was renamed to airline agent code.For a new implementation you must use the new field name.NoteTable 11If you already implemented airline data processing with the old field name,CyberSource will continue to support the field name for a limited period oftime and recommends that you update your code to support the new fieldname at your earliest convenience.General Request Fields for Capture and Credit RequestsSCMP API FieldAmericanExpress DirectField NameDescriptionRequired /OptionalData Type& Lengthairline agent codeIATA1 NumericCodeIATA1 numeric code for the airline.Required if youare an IATA1member andhave beenissued thiscode.String (8)airline carrier nameTicketing CarrierNameAirline carrier that generated theticket.RequiredString (25)airline document typeDocument TypeAirline document type code thatspecifie
Airline Processing Using the SCMP API August 2019 4 Contents Chapter 4 Asia, Middle East, and Africa Gateway Airline Data 31 Airline Data Processing 31 Request-Level Fields 32 Examples 33 Chapter 5 Barclays Airline Data 35 Airline Data Processing 35 Request-Level Fields 36 Examples 39 Chapter 6 CyberSource through VisaNet Airline Data 40
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