Cisco Unified IP Phone 7906G And 7911G Phone Guide And Quick Reference .

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Phone GuideCisco Unified IP Phone 7906G and7911G Phone Guide for Cisco UnifiedCommunications Manager 7.1(2)(SCCP and SIP)Americas HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAhttp://www.cisco.comTel: 408 526-4000800 553-NETS (6387)Fax: 408 527-0883

Common Phone TasksSoftkey DefinitionsPlace a callGo off-hook before orafter dialing a number.AbbrDialDial using a speed-dial indexnumberRedial a numberPress Redial.AnswerAnswer a callTalk using thehandset and listenon the speaker(Group Listen modeonly.) Press GListen.BargeAdd yourself to a call on a sharedlineCallBackListen on thespeaker only(Monitor mode only.)Press Monitor.Receive notification when a busyextension becomes availableCancelUse your call logsPressand selectDirectories MissedCalls, Placed Calls, orReceived Calls. Select anumber and press Dial.Cancel an action or exit a screenwithout applying changescBargeAdd yourself to a call on a sharedline and establish a conferenceCFwdALLSetup/cancel call forwardingClearDelete records or settingsCloseClose the current windowConfListView conference participantsConfrnCreate a conference callDeleteRemove characters to the right ofthe cursor when using EditDialDialDial a phone numberDNDTurn on/off Do Not Disturb(DND)Softkey DefinitionsEditDialEdit a number in a call logPhone Screen IconsEndCallDisconnect the current callButton IconsEraseReset settings to their defaultsSpeed DialingExitReturn to the previous screenCommon Phone TasksGListenTalk using the handset and listenon the speaker (Group Listen)GLOffDisable Group ListenGPickUpAnswer a call that is ringing inanother group or on another lineEdit a numberPress EditDial, or .Hold/resume a callHighlight a call to put onhold or resume fromhold, and press.Transfer a call to anew numberPress Transfer, enter thenumber, then pressTransfer again.Start a standard(ad hoc) conferencecallPress more Confrn anddial the participant, thenpress Confrn again.Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo areregistered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliatesin the United States and certain other countries. All other trademarksmentioned in this document or Website are the property of their respectiveowners. The use of the word partner does not imply a partnership relationshipbetween Cisco and any other company. (0903R) 2009 Cisco Systems, Inc. All rights reserved.OL-19614-01QUICK REFERENCECisco Unified IP Phone7906G and 7911G forCisco UnifiedCommunicationsManager 7.1(2)(SCCP and SIP)

iDivertSend or redirect a call to a voicemessage systemMeetMeHost a Meet-Me conference callMonitorListen to a call on the speakerMonOffDisable the Monitor functionmoreDisplay additional softkeysMsgsAccess voice mail systemNew CallPhone Screen IconsLine and Call StatusButton IconsVolumeCall Forwarding enabledNavigationCall on hold; remote call on holdConnected callHoldMake a new callOff-hookApplications MenuOPickUpAnswer a call that is ringing in anassociated groupOn-hookParkStore a call using Call ParkIncoming callSpeed DialingPickUpAnswer a call that is ringing onanother phone in your groupShared line in useIf you want to. Then.Speed dial anumberQRTSubmit call problems to the systemadministratorAuthenticated callRedialRedial the most recently dialednumberEncrypted callRemoveRemove a conference participantRMLstCDrop the last party added to aconference callSearchSearch for a directory listingTransferTransfer a callOption selectedUpdateRefresh contentFeature enabledVidModeChoose a video display mode(SCCP only) Delete entered characters Move through entered charactersOther FeaturesSpeed Dial configuredMessage waitingURL entry in call log is ready to edit(SIP only)Audio or Video ModeHandset in useSpeaker in use (Monitor on)Video enabled (Cisco UnifiedIP Phone 7911G only with SCCP) Pressand select anumber to dial. Pressand chooseDirectories SpeedDials. Select a number todial. Enter a speed-dialnumber while on-hookand press AbbrDial.

ContentsGetting Started 1Using this Guide 1Finding Additional Information 1Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials 2Safety and Performance Information 2Cisco Product Security Overview 3Accessibility Features 3Connecting Your Phone 5An Overview of Your Phone 9Understanding Buttons and Hardware 9Understanding Lines vs. Calls 11Understanding Line and Call Icons 11Accessing Applications Menus 12Accessing the Help System on Your Phone 12Understanding Feature Availability 12Understanding SIP vs. SCCP 13Basic Call Handling 14Placing a Call—Basic Options 14Placing a Call—Additional Options 15Answering a Call 17Ending a Call 18Using Hold and Resume 18Switching Between Multiple Calls 19Switching an In-Progress Call to Another Phone 19Viewing Multiple Calls 19Transferring Calls 20Sending a Call to a Voice Message System 21Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 7.1(2)iii

Forwarding Calls to Another Number 21Using Do Not Disturb 22Making Conference Calls 23Using Conference Features 24Using Conference 24Using Join 25Using cBarge 25Using Meet-Me 26Viewing or Removing Conference Participants 26Advanced Call Handling 28Speed Dialing 28Picking Up a Redirected Call on Your Phone 30Storing and Retrieving Parked Calls 31Logging Out of Hunt Groups 32Using a Shared Line 32Understanding Shared Lines 32Using Barge to Add Yourself to a Shared-Line Call 33Understanding Barge Features 33Using Barge Features 33Preventing Others from Viewing or Barging a Shared-Line Call 34Making and Receiving Secure Calls 34Tracing Suspicious Calls 36Prioritizing Critical Calls 36Using Cisco Extension Mobility 38Managing Business Calls Using a Single Phone Number 38Using a Handset, Headset, and Speaker 41Using the Group Listen Feature 41Using the Monitor Feature 42Using a Headset 43Using AutoAnswer 43ivOL-19614-01

Changing Phone Settings 44Customizing Rings and Message Indicators 44Customizing the Phone Screen 45Using Call Logs and Directories 46Using Call Logs 46Directory Dialing 48Using Corporate Directory on Your Phone 48Using Personal Directory on Your Phone 49Accessing Voice Messages 52Using the Cisco Unified CM User Options Web Pages 53Accessing Your User Options Web Pages 53Configuring Features and Services on the Web 54Using Personal Directory on the Web 54Using Your Personal Address Book on the Web 54Configuring Fast Dials on the Web 55Using the Address Book Synchronization Tool 56Setting Up Speed Dials on the Web 57Setting Up Phone Services on the Web 58Controlling User Settings on the Web 59Controlling Line Settings on the Web 59Setting Up Phones and Access Lists for Mobile Connect 61Using Cisco WebDialer 63Understanding Additional Configuration Options 65Troubleshooting Your Phone 66General Troubleshooting 66Viewing Phone Administration Data 67Using the Quality Reporting Tool 67Cisco One-Year Limited Hardware Warranty Terms 68Index 69Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 7.1(2)v

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Getting StartedUsing this GuideThis guide provides you with an overview of the features available on your phone. You can read itcompletely for a solid understanding of your phone’s capabilities, or refer to the table below forpointers to commonly-used sections.If you want to.Then.Review safety informationSee Safety and Performance Information, page 2.Connect your phoneSee Connecting Your Phone, page 5.Use your phone after it is installedStart with An Overview of Your Phone, page 9.Learn about the phone buttonsSee Understanding Buttons and Hardware, page 9.Make callsSee Placing a Call—Basic Options, page 14.Put calls on holdSee Using Hold and Resume, page 18.Transfer callsSee Transferring Calls, page 20.Make conference callsSee Making Conference Calls, page 23.Set up speed dialingSee Speed Dialing, page 28.Share a phone numberSee Using a Shared Line, page 32.Use the speaker on the phoneSee Using a Handset, Headset, and Speaker, page 41.Change the ring volume or toneSee Changing Phone Settings, page 44.View your missed callsSee Using Call Logs and Directories, page 46.Listen to your voice messagesSee Accessing Voice Messages, page 52.See softkey and icon definitionsRefer to the Quick Reference Card in the front of this guide.Finding Additional InformationYou can access the most current Cisco documentation on the World Wide Web at this ps379/tsd products support series home.htmlCisco Unified IP Phone 7906G and 7911G Phone Guide for Cisco Unified Communications Manager 7.1(2)1

You can access the Cisco website at this URL:http://www.cisco.com/International Cisco websites can be accessed from this URL:http://www.cisco.com/public/countries languages.shtmlYou can access the most current licensing information at this URL:http://www.cisco.com/en/US/docs/voice ip comm/cuipph/all models/openssl license/7900 ssllic.htmlAccessing Cisco Unified IP Phone 7900 Series eLearning Tutorials(SCCP phones only.)The Cisco Unified IP Phone 7900 Series eLearning tutorials use audio and animation to demonstratebasic calling features. You can access eLearning tutorials online (for several phone models) from yourpersonal computer. Look for the eLearning tutorial (English only) for your phone model in thedocumentation list at the following ones/ps379/products user guide list.htmlNoteAlthough eLearning tutorials for the Cisco Unified IP Phone 7906G and 7911G do not exist,refer to the Cisco Unified IP Phone 7900 Series eLearning tutorials for an overview of thecommon IP phone features and functionality.Safety and Performance InformationRefer to these sections for information about the impact of power outages and other devices on yourCisco Unified IP Phone.Power OutageYour accessibility to emergency service through the phone is dependent on the phone being powered.If there is an interruption in the power supply, Service and Emergency Calling Service dialing will notfunction until power is restored. In the case of a power failure or disruption, you may need to reset orreconfigure equipment before using the Service or Emergency Calling Service dialing.Using External DevicesThe following information applies when you use external devices with the Cisco Unified IP Phone:Cisco recommends the use of good quality external devices (headsets) that are shielded againstunwanted radio frequency (RF) and audio frequency (AF) signals.Depending on the quality of these devices and their proximity to other devices such as mobile phonesor two-way radios, some audio noise may still occur. In these cases, Cisco recommends that you takeone or more of the following actions:2OL-19614-01

Getting Started Move the external device away from the source of the RF or AF signals. Route the external device cables away from the source of the RF or AF signals. Use shielded cables for the external device, or use cables with a better shield and connector. Shorten the length of the external device cable. Apply ferrites or other such devices on the cables for the external device.Cisco cannot guarantee the performance of the system because Cisco has no control over the qualityof external devices, cables, and connectors. The system will perform adequately when suitable devicesare attached using good quality cables and connectors.CautionIn European Union countries, use only headsets that are fully compliant with the EMCDirective [89/336/EC].Cisco Product Security OverviewThis product contains cryptographic features and is subject to United States and local country lawsgoverning import, export, transfer and use. Delivery of Cisco cryptographic products does not implythird-party authority to import, export, distribute or use encryption. Importers, exporters, distributorsand users are responsible for compliance with U.S. and local country laws. By using this product youagree to comply with applicable laws and regulations. If you are unable to comply with U.S. and locallaws, return this product immediately.Further information regarding U.S. export regulations may be found at:http://www.access.gpo.gov/bis/ear/ear data.htmlAccessibility FeaturesA list of accessibility features is available upon request. You can find more information about Ciscoaccessibility features at this URL:www.cisco.com/go/accessibilityCisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 7.1(2)3

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Connecting Your PhoneConnecting Your PhoneYour system administrator will likely connect your new Cisco Unified IP Phone to the corporate IPtelephony network. If that is not the case, refer to the graphics below to connect your phone.The following graphic and table show how to connect the Cisco Unified IP Phone 7906G:32479976511Network port (10/100 SW)4AC-to-DC power supply2Handset port5AC power cord3DC adapter port (DC48V)Cisco Unified IP Phone 7906G and 7911G Phone Guide for Cisco Unified Communications Manager 7.1(2)5

The following graphic and table show how to connect the Cisco Unified IP Phone 7911G:416259163831Network port (10/100 SW)4DC adapter port (DC48V)2Access port (10/100 PC)5AC-to-DC power supply3Handset port6AC power cord6OL-19614-01

Connecting Your PhoneAdjusting the Handset RestWhen you connect your phone, you might want to adjust the handset rest to ensure that thereceiver will not slip out of the cradle. See the table below for instructions.237735411Set the handset aside and pull the square plastic tab from the handset rest.2Rotate the tab 180 degrees.3Slide the tab back into the handset rest. An extension protrudes from the top of the rotated tab.Return the handset to the handset rest.Registering with TAPSAfter your phone is connected to the network, your system administrator might ask you toauto-register your phone using the Tool for Auto-Registered Phones Support (TAPS). TAPS might beused either for a new phone or to replace an existing phone.To register with TAPS, pick up the handset, enter the TAPS extension provided by your systemadministrator, and follow the voice prompts. You might need to enter your entire extension, includingthe area code. After your phone displays a confirmation message, hang up. The phone will restart.Headset SupportAlthough Cisco Systems performs limited internal testing of third-party headsets for use with theCisco Unified IP Phones, Cisco does not certify or support products from headset (or handset) vendors.Cisco Unified IP Phone 7906G and 7911G Phone Guide for Cisco Unified Communications Manager 7.1(2)7

Cisco recommends the use of good quality external devices, for example, headsets that are screenedagainst unwanted radio frequency (RF) and audio frequency (AF) signals. Depending on the quality ofthese devices and their proximity to other devices such as mobile phones and two-way radios, someaudio noise or echo may still occur. An audible hum or buzz may be heard by either the remote partyor by both the remote party and the Cisco Unified IP Phone user. Humming or buzzing sounds can becaused by a range of outside sources: for example, electric lights, electric motors, or large PC monitors.See Using External Devices, page 2 for more information.NoteIn some cases, hum may be reduced or eliminated by using a local power cube or powerinjector.These environmental and hardware inconsistencies in the locations where Cisco Unified IP Phones aredeployed means that there is not a single headset solution that is optimal for all environments.Cisco recommends that customers test headsets in their intended environment to determineperformance before making a purchasing decision and deploying en mass.Audio Quality Subjective to the UserBeyond the physical, mechanical and technical performance, the audio portion of a headset mustsound good to the user and to the party on the far end. Sound quality is subjective and Cisco cannotguarantee the performance of any headsets. However, a variety of headsets from leading headsetmanufacturers have been reported to perform well with Cisco Unified IP Phones. See manufacturer’ssites for details.8OL-19614-01

An Overview of Your PhoneAn Overview of Your PhoneCisco Unified IP Phone 7906G and 7911G are full-feature telephones that provide voicecommunication over the same data network that your computer uses, allowing you to place andreceive calls, put calls on hold, transfer calls, make conference calls, and so on.In addition to basic call-handling features, your Cisco Unified IP Phone 7906G and 7911G can providespecialized or advanced telephony features that extend your call-handling capabilities. Depending onconfiguration, your phone supports: Access to network data, XML applications, and web-based services. Online customizing of phone features and services from your Cisco Unified CM User Options webpages.Understanding Buttons and HardwareYou can use this graphic below to identify the buttons and hardware on your phone.1298345679103110Cisco Unified IP Phone 7906G and 7911G Phone Guide for Cisco Unified Communications Manager 7.1(2)9

For more information,see.ItemDescription1Phone screenDisplays phone menus and call activityAccessing Applicationsincluding caller ID, call duration, and call state. Menus, page 12 andUnderstanding FeatureAvailability, page 12.2Cisco Unified IPPhone seriesIndicates your Cisco Unified IP Phone modelseries.—3Softkey buttonsEach activates a softkey option displayed onyour phone screen.Softkey Definitions,page 1.4Navigation buttonAllows you to scroll through menu items andhighlight items. When the phone is on-hook,displays your Speed Dials.Accessing ApplicationsMenus, page 12 andSpeed Dialing, page 28.5Applications MenubuttonDisplays the Applications menu that providesaccess to a voice message system, phone logsand directories, settings, services, and help.Accessing ApplicationsMenus, page 12.6Hold buttonPlaces the active call on hold, resumes a call on Using Hold andhold, and switches between an active call and a Resume, page 18.call on hold.7KeypadAllows you to dial phone numbers, enterletters, and choose menu items.Basic Call Handling,page 14.8Volume buttonControls the handset, headset, speaker, andringer volume.Using a Handset,Headset, and Speaker,page 41.9Handset with lightstripThe light strip on the handset indicates anincoming call or new voice message.Accessing VoiceMessages, page 52.10 Footstand10Allows the phone to stand at a convenient angle —on a desk or table.OL-19614-01

An Overview of Your PhoneUnderstanding Lines vs. CallsTo avoid confusion about lines and calls, refer to these descriptions: Lines—Each line corresponds to a phone number (or extension) that others can use to call you.Your phone can support one line. Calls—Each line can support multiple calls. By default, your phone supports up to six connectedcalls, but your system administrator can adjust this number according to your needs. Only one callcan be active at any time; other calls are automatically placed on hold.Understanding Line and Call IconsYour phone displays icons to help you determine the call and line state (on-hook, on hold, ringing,connected, and so on).IconCall or line stateDescriptionOn-hook lineNo call activity on this line.Off-hook lineYou are dialing a number or an outgoing call is ringing.Connected callYou are connected to the other party.Ringing callA call is ringing on your line.Call on holdYou have put this call on hold. See Using Hold and Resume, page 18.Remote call onholdAnother phone that shares your line has put a call on hold. See UsingHold and Resume, page 18.Remote-in-useAnother phone that shares your line has a connected call. SeeUnderstanding Shared Lines, page 32.Reverting callA holding call is reverting to your phone. See Using Hold and Resume,page 18.Authenticated callSee Making and Receiving Secure Calls, page 34.Encrypted callSee Making and Receiving Secure Calls, page 34.Cisco Unified IP Phone 7906G and 7911G Phone Guide for Cisco Unified Communications Manager 7.1(2)11

Accessing Applications MenusUse the Applications menus to access phone features.If you want to.Then.Access the ApplicationsmenusPressto display a list of Applications: Messages, Directory,Settings, Services, and Help.Scroll through a list ormenuPressSelect a menu itemPress.to highlight a menu item, then press Select.You can also press the number on the keypad that correspondsto the number for the menu item.Go back one level in a menu Press Exit. (Note that if you press Exit from the top-level of amenu, the menu will close.)Close a menu (and return to Press Exit one or more times until the menu closes, or pressthe Applications menu)Exit the Applications menu Press.or Exit.TipAfter you press, the LED turns green and stays lit while you are using the Applications menus. Ifyou depart from an application without pressingor Exit (for example, to answer a new call), thephone screen display may change but thebutton stays green. If you pressagain, theapplication that you were using resumes at the point when it was interrupted.Accessing the Help System on Your PhoneThe Cisco Unified IP Phone 7906G and 7911G provide a comprehensive online help system. To viewand choose Help.the phone help, pressUnderstanding Feature AvailabilityDepending on your phone system configuration, features included in this Phone Guide might not beavailable to you or might work differently on your phone. Contact your support desk or systemadministrator for information about feature operation or availability.12OL-19614-01

An Overview of Your PhoneUnderstanding SIP vs. SCCPYour phone can be configured to work with one of two signaling protocols: SIP (Session InitiationProtocol) or SCCP (Skinny Call Control Protocol). Your system administrator determines thisconfiguration.Phone features can vary depending on the protocol. This Phone Guide indicates which features areprotocol-specific. To learn which protocol your phone is using, you can ask your system administrator Model Information Call Control Protocol on your phone.or you can chooseCisco Unified IP Phone 7906G and 7911G Phone Guide for Cisco Unified Communications Manager 7.1(2)13

Basic Call HandlingYou can perform basic call-handling tasks using a range of features and services. Feature availabilitycan vary; see your system administrator for more information.Placing a Call—Basic OptionsHere are some easy ways to place a call on your Cisco Unified IP Phone.For more information,see.If you want to.Then.Place a callPick up the handset and dial the number.An Overview of YourPhone, page 9.Dial on-hook (with dial Press New Call and dial the number.tone)—Redial a numberPress Redial.—Place a call whenanother call is active1. Press.2. Press New Call.Using Hold andResume, page 18.3. Enter a number.Dial from a call log1. Pressand select Directories MissedCalls, Received Calls, or Placed Calls.Using Call Logs,page 46.2. Scroll to the number and press Dial.Tips You can dial on-hook without a dial tone (pre-dial). To pre-dial, enter a number, then go off-hookby lifting the handset and press Dial. When you pre-dial, your phone tries to anticipate the number you are dialing by displayingmatching numbers (if available) from your Placed Calls log. This is called Auto Dial. To call anumber displayed with Auto Dial, scroll to it, press Dial, and go off-hook. If you make a mistake while dialing, press to erase digits. If parties on a call hear a beep tone, the call might be monitored or recorded. Ask your systemadministrator for more information. Your phone might be set up for international call logging, which is indicated by a “ ” symbol onthe call logs, redial, or call directory entries. See your system administrator for more information.14OL-19614-01

Basic Call HandlingPlacing a Call—Additional OptionsYou can place calls using special features and services that might be available on your phone. See yoursystem administrator for more information about these additional options.If you want to.Then.For more information,see.Dial from a corporatedirectory on your personalcomputer usingCisco WebDialer1. Open a web browser and go to aWebDialer-enabled corporatedirectory.UsingCisco WebDialer,page 63.Use CallBack to receivenotification when a busy orringing extension is available1. Press CallBack while listening to thebusy tone or ring sound.2. Click the number that you want todial.Your systemadministrator.2. Hang up. Your phone alerts you whenthe line is free.3. Place the call again.Make a priority (precedence)call (SCCP phones only)Enter the Multilevel Precedence andPreemption (MLPP) access number, thenenter a phone number.Dial from a Personal AddressBook (PAB) entry1. Pressand select Directories Personal Directory to log in.2. Choose Personal Address Book andsearch for a listing.Prioritizing CriticalCalls, page 36. Using the CiscoUnified CM UserOptions WebPages, page 53. Using PersonalDirectory on YourPhone, page 49.Place a call using a billing ortracking code1. Dial a number.(SCCP phones only)2. After the tone, enter a client mattercode (CMC) or a forced authorizationcode (FAC).Place a call using your CiscoExtension Mobility profileLog in to the Cisco Extension Mobilityservice on a phone.Your systemadministrator.Using Cisco ExtensionMobility, page 38.Cisco Unified IP Phone 7906G and 7911G Phone Guide for Cisco Unified Communications Manager 7.1(2)15

For more information,see.If you want to.Then.Make a call from a mobilephone using Mobile VoiceAccess1. Obtain your Mobile Voice Accessnumber and End user PIN from yoursystem administrator.2. Dial your assigned Mobile Voiceaccess number.Managing BusinessCalls Using a SinglePhone Number,page 38.3. Enter your mobile phone number (ifrequested) and PIN.4. Press 1 to make a call to an enterpriseIP phone.5. Dial a desktop phone number otherthan your desktop phone number.Place a call using Fast DialNoteBefore using this option, yoursystem administrator mustconfigure this feature and assign aservice URL to the line button.Contact your system administratorfor more information.Configuring Fast Dialson the Web, page 55and Using YourPersonal Address Bookon the Web, page 541. Press the Fast Dial line button.2. Scroll to or press the index number tofind and select an entry.The system dials the specified number.Place a call using your PABNoteBefore using this option, yoursystem administrator mustconfigure this feature and assign aservice URL to the line button.Contact your system administratorfor more information.Configuring Fast Dialson the Web, page 55and Using YourPersonal Address Bookon the Web, page 541. Press the PAB line button.2. Access the contact and select thenumber.The system dials the specified number.16OL-19614-01

Basic Call HandlingAnswering a CallYou can answer a call by simply lifting the handset, or you can use other options if they are availableon your phone.If you want to.Then.For more information, see.Switch from a connectedcall to answer a new callPress Answer.Using Hold and Resume, page 18.Answer a call using callwaitingPress Answer.Using Hold and Resume, page 18.Send a call to a voicemessage systemPress iDivert.Sending a Call to a Voice MessageSystem, page 21.Automatically connectincoming callsUse AutoAnswer.Using AutoAnswer, page 43.Retrieve a parked call onanother phoneUse Call Park or Directed Call Park.Storing and Retrieving ParkedCalls, page 31.Use your phone to answer Use Call Pickup.a call ringing elsewherePicking Up a Redirected Call onYour Phone, page 30.Answer a priority call(SCCP phones only)Hang up the current call and pressAnswer.Prioritizing Critical Calls,page 36.Answer a call on yourmobile phone or otherremote destinationSet up Mobile Connect and answeryour phone.Managing Business Calls Using aSingle Phone Number, page 38.When you enable Mobile Connect: Your desktop and remotedestinations receive callssimultaneously. When you answer the call onyour desktop phone, the remotedestinations stop ringing, aredisconnected, and display amissed call message. When you answer the call onone remote destination, theother remote destinations stopringing, are disconnected, and amissed call message is shown onthe other remote destinations.Cisco Unified IP Phone 7906G and 7911G Phone Guide for Cisco Unified Communications Manager 7.1(2)17

TipIf parties on a call hear a beep tone, the call might be monitored or recorded. Ask your systemadministrator for more information.Ending a CallTo end a call, simply hang up. Here are some more details.If you want to.Then.Hang up while using the handsetReturn the handset to its cradle. Or press EndCall.Hang up while monitoring a call (using Press EndCall.the speaker)Hang up one call, but preserve another Press EndCall. If necessary, remove the call from hold first.call on the same lineUsing Hold and ResumeYou can hold and resume calls. When you put a call on hold, the Hold iconappears next to thecall timer and in the line area. When using a shared line and another phone user puts the call on hold,appears next to the call timer and in the line area. In both cases, the holdthe Remote Hold iconLED is solid red.If the Hold Reversion feature is enabled for your phone, a call that you put on hold reverts back toringing after a certain period of time. The “reverting” calls remains on hold until you resume it or untilHold Reversion times out.Your phone indicates the presence of a reverting call by: Alerting you at intervals with a single ring (or flash or beep, depending on your phone line setting). Briefly displaying a “Hold Reversion” message in the status bar at the bottom of the phone screen. Displaying the animated Hold Reversion iconnext to the caller ID for the held call.If you want to.Then.Put a call on hold1. Make sure the call you want to put on hold is highlighted.2. PressRemove a call from hold.1. Make sure the appropriate call is highlighted.2. Press.Tips Engaging the

Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 7.1(2) iii Contents Getting Started 1 Using this Guide 1 Finding Additional Information 1 Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials 2 Safety and Performance Information 2 Cisco Product Security Overview 3 Accessibility Features 3 Connecting Your Phone 5

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needs based on the SDLC (Software Development Life Cycle). Scrum method is a part of the Agile method that is expected to increase the speed and flexibility in software development project management. Keywords—Metode Scrum; Agile; SDLC; Software I. INTRODUCTION Companies in effort to maximize its performance will try a variety of ways to increase the business profit [6]. Information .