Dell Wyse Cloud Connectreviewer’s guideWelcome toDell Wyse Cloud ConnectSecure productivity from work, home andon the go. An IT-managed enterprise clientwith outstanding portability, security, and richuser experience accessing broad applicationsand content in the cloud.Dell.com/cloudconnect
About Cloud ConnectSecure productivity from work, home, and on the go. IT managed enterprise clientwith outstanding portability, security, and rich user experience accessing broad applicationsand content in the cloud.Cloud Connect is an ultra-compact device that turns any display with an MHL or HDMI port into a high-quality window to the cloud. While it looks like a USB flash drive, CloudConnect performs like a PC or highly functional thin client. Cloud Connect is extrememobile computing, allowing users to securely access personal and professional contentfrom any compatible display, in virtually any room, anywhere. Display presentations or playonline games without a laptop or tablet. Cloud Connect functions as a multipurpose Citrix ,Microsoft RDP, or VMware thin client, a web client for web-based apps, or a stand-alonedevice for local apps and content. It includes the Android OS for access to thousandsof apps in the Google App store*.* Compatible apps only.Multipleways toconnect
What you’ll needTo properly evaluate Cloud Connect you’ll need a monitor or TV with an MHL or HDMIconnection. If HDMI, connect to a powered USB port on the display or wall adapter with aUSB port to power the device. Audio output comes from the display (e.g. display speakerbar or USB speaker attached to the display) or Bluetooth speakers. Also, side by side webaccess is highly recommended to connect to Cloud Client Manager (CCM). CCM is a SaaSbased tool that manages Cloud Connect. Having the two side by side will allow you tomake policy changes on CCM and almost instantly see the reflected changes on theCloud Connect device.Dell 27 Touch Monitor - P2714TFor the best user experience Dell recommends the following tested and verified options:Dell 27 touch monitor - P2714T / 1920x1080 / 2x MHL/HDMI, VGA, DP, USB (4)Dell 23 touch monitor - P2314T / 1920x1080 / 2x MHL/HDMI, VGA, DP, USB (4)Dell 20 touch monitor - E2014T / 1600x900 / 2x MHL/HDMI, VGA, DP, USB (2)Logitech Bluetooth keyboard (K810)Dell part# A6328804 / backlit, low noise keys, low profile keysDell wireless travel mouse - WM524Dell part# 332-1400 / Bluetooth 3.0, long battery life, compact
Cloud Connect key featuresSpecific key use cases Enterprise class security: Dell Wyse Cloud Client ManagerSoftware puts IT in control with strong application andcontent manageabilityWork and work-while-traveling Portability: personal cloud access wherever you go Emergency access to cloud content if other devices fail. Ubiquitous rich user experience: high definition (1080p)video for corporate or consumer applicationsKiosks and digital signage Future proofed: device can migrate to new monitors.8GB local flash memory expandable to 40GB forOS upgrades, apps, and content Multiple ways to connect: HDMI/MHL (Mobile HighDefinition Link), Bluetooth, one micro USB and onemini USB peripheral port. AIO thin client for virtual desktop access at work,home and on the go Repurpose any supported display into a low cost all-in-onethin client (retail, hospitality, manufacturing) Simplified digital signage solution (retail, airports).Education Ultra-low cost thin clients for classrooms, libraries and labs Take-home access to applications, data, and content.Home Easy to install gaming and entertainment Add work/play functionality to any home TV Easily display content from smartphones, tabletsor remote desktops on a big screen.
Managed byDell WyseCloud Client ManagerConnect to Cloud Client Manager *Step 1Log in as admin and provisiona mobile user on cloud connect 1. O pen the Cloud Client Manager site by using a supportedweb browser from any machine with access to the Internetand go to: Cloudclientmanager.comScreen shotLogin page2. E nter Cloud Client Manager username and passwordfrom the welcome e-mail you received from Dell3. Click login to open the dashboard page.Note: To log out of the Administrator Console, click the signout link. This link is always available in the upper-right cornerof the Administrator Console.Screen shotDashboard page* To learn more about Cloud Client Manager see section 2 in the appendix.
Step 1aProvisioning a mobile useron cloud connect dd Cloud Connect users:AOn the Users page of the Administrator Console (click theUsers tab), click the Add Mobile User button to open theNew Mobile User page, and then use the tabs to configurethe settings (be sure to click Save when you are finishedconfiguring a User). Use the following guidelines.Personal information tab: Email Address: Must be a valid email address(used for password recovery) Login name: The login name is the username used fordevice registration and for logging into the self-serviceportal and can be the same as the email address orcustomized. Caution: Once created, this login namecannot be modified (you must deactivate and deletethe User, and then create a new user with same emailaddress but different login name if desired) First name / last name / title / mobile phone numberRoles tab: Enable Mobile User Role: Select if you want to enabledevice registration and self-service portal access for thismobile-device User; and then select the policy group towhich you want to assign the User (the mobile User rolerequires a policy group).Note: Select the Default policy group.* For additional notes on Adding a new Mobile User see section 3 in the appendix.Screen shotNew Mobile User page
Set up & review Cloud ConnectStep 2Connect and power-on1. U npack your product box containing the following items: Cloud Connect device Micro USB to standard USB 2.0 cable HDMI extension cableWrist strap slot Strap not includedPower/activitystatus2. C onnect your Cloud Connect to the monitor using eitherof the following (if you cannot plug in Cloud Connect dueto mechanical interference, use the HDMI extension cable): MHL connection – plug your Cloud Connect into theMHL port on the monitor; no external adapter power isrequired. The power status indicator will light blue whenconnected. As the Cloud Connect starts up, the activitystatus indicator will light amber HDMI connection – plug your Cloud Connect intothe HDMI port on the monitor. (If your monitor/TV hasmultiple video ports, verify that you select the correctvideo port to display the information from the CloudConnect). Connect the micro end of the provided USBcable to the Cloud Connect’s micro USB On-The-Go(OTG) port, and connect the standard end of the USBcable to a powered USB port or use a standard USB poweradapter for smartphones. The power status indicator willlight blue when connected. As the Cloud Connect startsup, the activity status indicator will light amber.Mini USB2.0* host port- direct USBperipheral orPC access todevice storageBluetoothpairingbuttonMicro SD slot- allows additional32GB SD card for upto 40GB (8GB storageon board)HDMI/MHL connector- MHL provides powerto the deviceMicro USB toStandard USB2.0* cable* Not all USB devices are supported; check with Dell Wyse or your Dellrepresentative to find out if a particular device is supported on your product.Micro USBOTG* port power inputfor HDMIconnectionHDMIextensioncable
Step 2aSet up your input devicesPair your Bluetooth keyboard and Bluetooth mouse.Activate your Bluetooth keyboard and mouse in connectmode, press the Bluetooth pairing button, and then followthe on-screen steps to complete the Bluetooth setup foryour Bluetooth keyboard and mouse.Note: Alternatively, you can also connect a USB keyboardand mouse into the micro USB a micro USB to standardUSB 2.0 cable & micro USB to USB adaptor, and thenfollow the on-screen steps.Step 2bSet up Wi-FiSelect a connection, enter the required user credentialsprovided to you by your network administrator, andthen click Connect.Tip: You can use the refresh button on the top rightof the screen to reload available Wi-Fi connections.Step 2cConnect Cloud Connect to CCMTo connect your Cloud Connect enter in the mobileUsername and password you created in Step 1a.Note: Google account - you can enter Google accountinformation to link Cloud Connect to your Googleenvironment for Google Play. Press the Android homekey skip and access the Cloud Connect home screen.Screen shotSet up screen
Step 2dApp highlights Highlights of pre installed applications. Citrix Sharefile – allows you to create a custom-branded,password-protected space where you can exchange businessfiles with clients easily and securely VMware Horizon View client agent – VMware client agent todeliver desktop services from a VMware backend PocketCloud – is a family of mobile and web apps that enable usersto remotely access their content and applications in a personalcloud of mobile devices, computers, and web services PocketCloud Remote Desktop free – run apps and access fileson your remote desktops on Android and iOS devices PocketCloud Explore – search, view, organize, and share fileson all your computers and cloud storage from Android, iOS,and Windows RT devices.Citrix environment technical assistanceor technical question contactBharat Patel at 512-724-3338 email Bharat patel@dell.com orDavid Gallegos at 512-723-3514 or David Gallegos@Dell.com Dell SonicWall Mobile Connect – unified client app for Google Android provides Android device users with superior network-levelaccess to corporate, academic and government resources overencrypted SSL VPN D ell Mobile Print – built for Dell laser printers, Dell MobilePrint is a free app for direct printing of photos, documents,web content and more, on supported Dell printers on aWi-Fi or ethernet network C CM Agent – allows users to check device compliance.Compliance includes user installing mandatory apps requestedfrom the admin ‘white list’ or flagging restricted apps ‘black list’ G oogle Play – Cloud Connect is a Google certified device Citrix Receiver – make a connection to Citrix virtual desktop.Cloud Connect is an HDX certified device.
HighStep2evideo (1080p)definitionfor corporate orconsumer applicationsConnect to a virtual desktop (Citrix)From your home screen, click on the Apps icon in the top right corner of the screen.* Click on Citrix receiver Address: .xml Type: XenApp services Description: dsceuc01.us.dell.com Enter the Citrix environment username and password fromthe welcome e-mail you received from Dell.*Home screen features, see Appendix section 1.Citrix environment technical assistanceor technical question contactBharat Patel at 512-724-3338 email Bharat patel@dell.com orDavid Gallegos at 512-723-3514 or David Gallegos@Dell.com
Step 2f1080p screen resolution /video performance1. F rom the apps screen, click on the gallery icon.2. C lick on the Cloud Connect enterprise lifestyle video.Screen shotGallery icon
Cloud Client Manager (CCM)management featuresStep 3Cloud Client Manager technical assistance ortechnical questions contact Roger Montalvo at512-724-4675 or Rogerio Montalvo@Dell.comSetting up Launchpad modeLaunchpad mode enables the IT administrator to lockthe Cloud Connect by limiting the user to a specific set ofapplications (e.g. only productivity applications) specifiedby the administrator.These applications can include: Cloud Connect pre-loaded apps (such as VMware View,Citrix Receiver, PocketCloud, and so on) Private Android enterprise apps.Launchpad mode effectively enables administrators to harnessthe power of the Android ecosystem, while supportingmanageability features only found on traditional thin clients.To set up Launchpad mode:1. Log in to the Administrator console, click the Users tab to openthe Users page, click a name link to open the User Detailspage, click the summary tab, scroll to the User Configurationsection, click create/edit exceptions, and then select Androidfrom the menu to open the User level exceptions page.2. C lick the Cloud Connect button under the Android settingsarea, and then click the Configure this item button to openthe Dell Wyse Cloud Connect page.* Notes about managing policies forCloud Connect devices, see Appendix 4.Screen shotLaunchPad mode page
Step 3Continued3. S croll to the visual experience area and select theLock down access to applications check box to expandthe User Mode options.4. Select the Launchpad option, and then click the Selectapps button to open and use the Select Launchpad modeapps dialog box (be sure to click Done when you havefinished adding your apps to the Selected apps panel).Screen shotDevice level exception page5. Click the Save and publish button on the Dell WyseCloud Connect page to save your settings.6. N otice Cloud Connect remotely switches toLaunchpad mode. The user is limited to these apps.The gear icon allows users to remotely update theCloud Connect image.Note: Later, you will view the apps that you selected onthe Cloud Connect screen. Also note that apps that mustbe downloaded from Google Play appear with a sign,indicating that a user needs to install them before theyare available for use.Screen shotLaunch Pad page
Step 3aSetting up Kiosk modeKiosk mode enables the IT administrator to lock the Cloud Connect by limiting theUser to a specific application specified by the administrator (e.g. use case would bea kiosk in retail or in a library). This feature works with: Cloud Connect pre-loaded apps (such as VMware Horizon View, Citrix Receiver,PocketCloud, and so on) Private Android Enterprise apps.Kiosk mode effectively enables administrators to harness the power of the Androidecosystem, while supporting manageability features only found on traditional thin clients.To set up Kiosk mode:1. L og in to the Administrator console, click the Users tab to open the Users page,click a Name link to open the User details page, click the Summary tab, scroll to theUser configuration section, click Create/edit exceptions, and then select Android fromthe menu to open the User level exceptions page.Screen shotKiosk mode page2. C lick the Cloud Connect button under the Android settings area, and then click theConfigure this item button to open the Dell Wyse Cloud Connect page.
A flexible all-in onesolutionStep 3aContinued3. S croll to the visual experience area and select the Lock down access toapplications check box to expand the User Mode options.Screen shotKiosk mode page4. Select the Kiosk option, and then click the Select app button to open and use theSelect Kiosk mode app dialog box (be sure to click Done when you have finishedadding your app to the selected app panel).5. Click the Save and Publish button on the Dell Wyse Cloud Connect pageto save your settings.Note: You will view the app that you selected on the Cloud Connect screen.Also note that an app that must be downloaded from Google Play appear with a sign, indicating that a user needs to install it before it is available for use.
Appendix1. Notes about thehome screen featuresThe home screen allows you to view and manage yourfavorite apps and configure your desktop settings.Tip: To scroll through the home screen pages, simplyclick-and-hold the home screen while moving themouse left or right. You can click the: Apps icon in the top right corner of the screen to viewthe apps available to you. You can use the apps directlyfrom the apps screen or add them to your homescreen for easy use. Home icon in the bottom left corner of the screento view the home screen Back icon in the bottom left corner of the screento view the previous screen System settings tray area in the bottom right corner of thescreen to view the system settings available to you (click onthe date area to expand the other settings available) Connected as a media device to configure other USB options(such as storage options)Tip: To add apps to your home screen,simply click-and-hold the app icon. Select keyboard layout to configure the keyboard language andinput options (such as English Android keyboard, Google voicetyping, and various languages) and physical keyboard options(such as keyboard brands, and auto-replace / capitalization /punctuation). USB debugging connected S ettings icon in the bottom left corner of the screento view the following settings available to you Airplane mode to turn Airplane mode off and on (on suspendsmany of the device’s signal transmitting functions) Time setup to set up your date and time information Wi-Fi to select and set up your Wi-Fi connections as describedin Step 2C: Set up Wi-Fi S etup wizard to set up the keyboard, mouse, Wi-Fi,and GMail account as described in Step 2: Set up yourCloud Connect C CM agent to set up your Cloud Client ManagerCCM account Notifications to turn notification receive mode off and on(on allows you to receive notifications such as CCM notifications) Settings to view, select, and configure all available settingsfor your device.
2. About Cloud Client ManagerDell Wyse Cloud Client Manager provides IT administrators with an intelligent and dynamiccloud-based console to securely manage and enable corporate access to a wide rangeof devices including Cloud Connect thin clients, zero clients, smartphones, and tablets—regardless if the device is owned by the company or by the individual employee.With Cloud Client Manager, administrators have access to a unified console that goesbeyond standard device management solutions by providing a complete view of theIT infrastructure serving corporate users. The console provides visibility not only intomanaged devices, but also insight into what employees have used them and whatIT assets have been accessed.As a cloud-based solution, Cloud Client Manager can be accessed by customersfrom any location with public network connectivity and are able to manage devicesin real-time regardless of their location. IT managers are not required to install anyspecial servers on premise or tweak network settings to have simple yet robust centralmanagement of their devices. In addition, IT managers will receive access to newfeatures and update automatically—guaranteeing that they are always up to dateand eliminating the need for tedious upgrade cycles and resources.IT managedenterpriseclient
3. Notes about adding a New Mobile user Portal administrator: Select this option if you want to enable portal administrationaccess to the system for this User (administrator access rights), and then selectthe role (global administrator or global viewer) to which you want to assign theUser. In general, global viewers have read-only access to the console, but canalso be given rights to issue any of the following real-time commands that youspecify: query, lock, clear passcode, unregister, wipe, restart. Note: Newly createdadministrators will be forced to enter a new password at their first login. Password: The password is used for device registration and is the passwordfor logging into the self-service portal. Select a User-based option to eithergenerate a random password or to enter a custom password:Random password: system assigns a random password for the User.Custom password: manually enter the password you want (passwords mustcontain a minimum of 8 characters (up to a maximum of 64) including 1 uppercase letter, 1 lower case letter, and 1 numerical digit). If a group password hasbeen configured, this is the default custom password.Tip: Users will register their client device using the credentials you provide tothem (they must enter the credentials into the Cloud Client Manager softwareinstalled on their device and register into the Cloud Client Manager system).SupportsDesktopVirtualizationprotocols
4. Notes about managing policiesfor Cloud Connect devicesCloud Client Manager allows for policies to be managed atmany different levels. Policies can be assigned organizationwide (Global Policy), on a per-group basis (Group Policy), ona per-user basis (User Policy—such as the Beta policy youconfigured in ‘Setting up Launchpad mode’ and ‘Setting upKiosk mode’), or on a per-Device basis (Device Policy).If a policy configuration has conflicts between the differentlevels (for example, a passcode policy is applied at the Userand Group levels with different passcode complexities) theStep 3: Run Apps and see Cloud Connect in Cloud ClientManager lowest-level (most-detailed level) policy takesprecedence (for example, the User level—the more detailedlevel—will take precedence over the Group level).Important: Policies are enforced in the following order:1. Device (see ‘Device Level Exceptions’)2. User (see ‘User Level Exceptions’)3. Group (see ‘Group Level Policies’)4. Global (see ‘Global Level Policies’)TIP: Use the following general guidelines when workingwith policies: Policies can be modified on multiple levels and Cloud ClientManager will automatically consolidate the information intoone policy for each User/Device. Cloud Connect policies can be configured at Global,per Group, per User, and per Device levels. Policies are inherited in the order they are created.Any settings you configure in a Default Policy Group will bethe default in all the policies below that Default Policy Group(likewise for a Group—all Users and Devices in that Grouphave the Default Policy Group as their default). You can always create an exception for a User/Device ina Group to have a subset of policies to be different thanthe Group default. You can do this using the User Detailspage or the Device Details page. These detail pages displaythe configuration for that asset with details of whereconfigurations are set (Global, Group, User, Device levels)and allows you the option to create exceptions.
Continued When modifying lower-level policies, any policy that is an override to ahigher-level policy will be indicated by a bullet symbol to the left of the policytype (for example, Passcode, Restrictions, Wi-Fi, and so on). While modifying policies, an asterisk (*) will be placed to the right of thepolicy types to indicate that there are unsaved (and unpublished) changes.To review these changes prior to publishing them, click on the View PendingChanges link at the right of the panel. As soon as you click the Save & Publish button, the devices are notified aboutthe changes and the changes will take effect based on the behavior of thedevices (that is, mobile devices (Cloud Connect will always apply changesimmediately while thin client changes usually occur after a reboot—manythin client settings force a reboot immediately to apply your changes).Device Level ExceptionsTo configure a policy at the Device level, click the Devices tab to open theDevices page, click a Name link to open the Device Details page, click theSummary tab, scroll to the Device Configuration section, click Create/EditExceptions and select the device type for which you want to manage theexceptions (for Cloud Connect, select Android) from the menu to openand use the Device Level Exceptions page.User Level ExceptionsTo configure a policy at the User level, click the Users tab to open the Userspage, click a Name link to open the User Details page, click the Summary tab,scroll to the User Configuration section, click Create/Edit Exceptions and selectthe device type for which you want to manage the exceptions (for CloudConnect, select Android) from the menu to open and use the User LevelExceptions page.Group Level PoliciesTo configure the settings of a policy at theGroup Level, click the Edit Policies link of aGroup Policy, select the device you want (forCloud Connect, select Android) from the menu,click the Settings button you want, and thenclick the Configure this item button to openand use the settings page to configure yoursettings (be sure to click Save and Publishafter configuring your settings).Global Level PoliciesTo configure the settings of a policy at theGlobal Level, click the Edit Policies link of theDefault Policy Group, select the device youwant (for Cloud Connect, select Android) fromthe menu, click the Settings button you want,and then click the Configure this item buttonto open and use the settings page to configureyour settings (be sure to click Save and Publishafter configuring your settings).
For general information on Dell cloud client-computingand the full end-to-end solution please visitDell.com/cloudclientcomputingTo view the Cloud Connect Developer Movie please visitDell.com/cloudconnectNext Steps, contact Allison Darin@Dell.comPR quotes and feedback contactAlex Gudich at 415-268-1637 or Alex.gudich@pprww.comCloud Client Manager technical assistance or technical questions contactRoger Montalvo at 512-724-4675 or Rogerio Montalvo@Dell.comCitrix environment technical assistance or technical questions contactBharat Patel at 512-724-3338 or Bharat patel@dell.com orDavid Gallegos at 512-723-3514 or David Gallegos@Dell.com 2014 The Dell logo and references are trademarks of Dell Inc. Other product names mentioned herein are for identification purposes only and may betrademarks and/or registered trademarks of their respective companies. All specifications are subject to change without notice. While we make every effort toensure the accuracy of the details, specifications, models, images and benefits featured in this datasheet, we cannot be held responsible for any errors and/oromissions. If you have any queries regarding Dell Wyse products please contact your authorized regional Dell Partner. Some features require support by serveroperating system and protocol. Approved final 230114
Dell Wyse Cloud Client Manager 1. Open the Cloud Client Manager site by using a supported web browser from any machine with access to the Internet and go to: Cloudclientmanager.com 2. Enter Cloud Client Manager username and password from the welcome e-mail you received from Dell 3. Click login to open the dashboard page.
5- Wyse ThinOS 8.6 is ready to connect to Citrix , Microsoft and VMware environments. Wyse ThinOS 8.6 with PCoIP is required for accessing Amazon Workspaces and VMware environments using PCoIP. Wyse ThinOS 9.0 provides exclusive access to Citrix Workspace including Citrix Virtual Apps and Desktops Wyse ThinOS 9.0 requires Wyse Management .
Dell Wyse Cloud Connect Designed to promote bring-your-own-device (BYOD) environments, Dell Wyse Cloud Connect allows you to securely access and share work and personal files, presentations, applications and other content from your business or your home. Managed through Dell Wyse Cloud Client Manager software-as-a-service (SaaS), IT
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