OpenText Content Suite Platform - Swedwise

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OpenTextContent Suite PlatformAn Enterprise Content Management systemdesigned to manage the flow of information fromcapture through to archiving and dispositionSwedwise’s expertise in OpenText Content Suite canhelp you take advantage of opportunities to increaseproductivity, strengthen compliance strategies, reduceinformation storage and management costs, and drivebusiness value.FEATURE SUMMARY Today’s information workers create an ever-increasing volume of content,often working with internal peers and external collaborators. Deadlinesare tight, email inboxes are clogged, and understanding whether the rightperson has the right version, at the right time, is often needlessly confusingand time consuming, thereby reducing productivity and driving downefficiency.Compliance officers and general counsels are worried that, by notidentifying and managing content appropriately (business records andnon-business records), users are increasing the organization’s exposure torisk. And IT is watching storage costs and system administrationoverheadballoon as they struggle with effective ways to manage the sprawl, identifyduplication of data (especially in email attachments and file shares),identify what is important to keep and for how long, what can safely bepushed to lower-cost storage media, and what information can be deletedaltogether. Managing, controlling, and securing content is critical to anorganization’s overall information governance strategy and making surethat opportunities for business value are exploited. Manage the full lifecycle of all enterprisecontent, electronic or physical, enabling youto control retention and ensure destruction atthe right time.A highly scalable, web-based documentmanagement system with a secure, singlerepository for organizing and sharingcontent.A flexible user interface designed for easyaccess of content directly from officeproductivity applications.Capture technology to scan, index andclassify content transforming physicalrecords into valuable digital assets.Intelligent archiving according to businesscontext and metadata, leveraging lessexpensive media and providing high-endstorage reduction services.Automate workflow for accuracy andconsistency. Processes can be designedgraphically according to corporate orregulatory standards.Secure file synch and share - storeinformation across all the devices.01

The emergence of the cloudas a viable IT architecturedemands flexibility anddependability from ECMsolutions.Emerging Trends in ECM and the Need for a NewApproachAs organizations advance their ECM strategies beyond thetraditional goals of handling increasing volumes of documents,eliminating paper-based processes, and making businesscontent easier to search for and locate, they are embracinga more comprehensive, platform approach as opposed toworking to integrate a multitude of standalone solutions thathave been deployed to handle individual tasks.The emergence of the cloud as a viable IT architecture demandsflexibility and dependability from ECM solutions. Using filesync and share tools as a popular way of collaborating ondocuments raises new concerns for businesses in termsof content security and privacy. Evolving and increasinglycomplex regulatory landscapes force organizations to rethinkand enrich their approach to information governance. Takingadvantage of investments in business systems, includingSAP , Oracle , and Microsoft , and making sure that contentgenerated by them is includedin broad, enterprise-wide ECMinitiatives holds great promise. Moreover, making sure thatthe ECM system is capable of delivering applications tailoredfor the specific needs of the business, accommodating richapps to manage the adoption of mobile devices by informationworkers to access and work with business content, andensuring the security and integrity of information is assuredare all key elements of next-generation ECM.OpenText Content Suite Platform: Delivering oncurrent requirements and laying a foundation forfuture opportunitiesOpenText Content Suite Platform is a comprehensiveenterprise content management (ECM) system designedto manage the flow of information from capture througharchiving and disposition, and provide the informationgovernance backbone for all OpenText Enterprise InformationManagement (EIM) offerings. It ensures agility to address anincreasingly complex and dynamic regulatory landscape andthe rapid growth of business information, all the while reducingrisk and enabling organizations to focus on using informationto drive strategic growth and innovation. Content SuitePlatform provides organizations with everything required tobuild and execute a holistic, high-value content managementand governance strategy for the enterprise.BUSINESS VALUE AND BENFITSYour foundational investment in OpenText Content SuitePlatform drives value and allows organizations to: Content Suite Platform gives organizationseverything they need to address the corechallenges of information governance, security,control, and reporting for regulatory compliance,defensible disposition of content in the eventof an audit or litigation, transparent handling ofcontent, and more.Improve agility in responding to opportunitiesand changes to industry regulations.Increase revenue through improved insight,and faster product release cycles resulting incompetitive advantage.Mitigate risk by enabling a single centralizedgovernance and compliance system that’stransparent to end users.Reduce expenses through use of a secure,scalable repositoryImprove user adoption and productivity througheffective collaboration and information sharing.Increase information value by making surecontent is easy to find, dependable, efficientlymanagedEnsure business continuity through uptime ofkey business processes and ensuring quickdisaster recovery when necessary.Transform business by providing better serviceto your customers based on timely access tocritical information.Support business process re-engineering bymaking content available in context of therelevant business process through seamlessintegration with strategic vendors.Provide easy integration to your existing ECMand ERP solutions, helping to control the risksof disparate data sources and helps you harnessthe value that ‘big content’ presents.02

Scanning and indexingCapture with OpenText Imaging Enterprise ScanOpenText Imaging Enterprise Scan offers organizationsa comprehensive solution for scanning and indexing low,medium, and high volumes of the physical documents thatdrive critical processes, either in batch or on an ad hocbasis. It offers a full set of features to manage paper-basedprocesses and ensure that content and records managementpolicies and procedures are followed. Support for a widerange of sources, including scanners via ISIS/VRS, emailfrom Microsoft Exchange and Lotus Notes , and fax; aswell as output to Content Server repositories or businesssystems, such as SAP, for storage and management, pageenhancement, barcode support, document separation, fullindexing of scanned documents (including Adobe PDF),and more offers a rich, yet lightweight scanning solution forthe enterprise.A Secure, Central Repository with OpenText ContentServerOpentext Content Server is the core content repository forthe Opentext Content Suite Platform. This functional setincludes:Document Management: A powerful, fully integrateddocument management system that delivers the essentialcapabilities for managing business-critical documents,including comprehensive security and user access controls,multi-lingual metadata categorization, version control, andfull audit trail for virtually all document formats.Workflow: A sophisticated toolset for building documentcentric workflows allowing for both structured and ad-hocrouting of documents for a variety of approval, review andfeedback processes.Forms and Web Forms: OpenText Content Server offersthe ability to rapidly build and distribute custom forms tocollect and store structured data such as survey information,requests, and questionnaires, or to support workflow drivenprocesses.EXTENDING THE PLATFORMContent Suite Platform has a number of optional, fullyintegrated applications for organizations with specificrequirementsArchiving Solutions Archive All-in-One–On premises or cloud-basedarchival of all content types, securely and centrallymanaged. Archive for Google Apps–Full storage, retention,and records management for Google Gmail andmore. Archive for Microsoft Exchange, Lotus Notes, andFile Systems– Advanced archiving for all email andfile systems across the enterprise.Email Management–Comprehensive and scalable solutionto automate the process of managing email as businessrecords while culling the non-business-related emails thatburden IT and expose the organization to cost and risk.Template Workspaces–Flexible, easy-to-deployworkspaces for frequently used collaborative knowledgework without IT involvement.ECM Everywhere–Direct access to enterprise content frommobile devices with content viewing, editing, and deliveryoptimized for smartphones and tablets.Content Intelligence–Powerful, prebuilt tools and reportshelp you visualize and manage your Content Suiteinformation and give you a head-start in developing yourown business user experience, tailoring applications tosuit specific requirements and drive adoption.Extended Workflow–This bundle enhances the coreContent Server Workflow capabilities by adding XML drivenautomation capabilities, PDF forms, electronic signatures,and Business Intelligence reporting.Vertical Applications Engineering Document Management–Highlytailored solution for managing the concurrentreview and revisions of technical documentation,drawings, and engineering project records. Transmittal Management–Standardized,transparent, and secure content management forcomplex capital projects–from creation throughreporting and auditing. Regulated Document Management–Out-of-the-boxsolution that offers highly regulated businessescomplete content lifecycle management ofcontrolled documents. Ecosystem Integration–Tailored solutions toextend content management for critical businesssystems, including SAP, Oracle, and MicrosoftSharePoint.03

OpenText Content SuitePlatform Delivers yourcurrent requirements whilelaying a foundation forfuture opportunitiesFiltering Search ResultsContent Navigation: Content Server provides anumber of powerful means to get users to theinformation they need—fast and with the confidencethat they’re working with the single source of thetruth.Search: Content Server features an embedded,proprietary search engine, incorporatinginnovations from nearly two decades withproven scalability beyond 500 million indexedobjects critical to email archiving environments.It provides permissioned and actionable searchfor key activities like classification, litigationholds, and disposition searches.Content Filters: In addition to search, ContentFilters, or faceted browse, allows users to filtercontent using metadata.Virtual Folders: Enables users to save their ownunique path to sets of content by configuringdynamic views of content regardlessof its physical location.Content Reporting: OpenText Live Reports allowsadministrators to take advantage of prebuilt reportsin the enterprise’s Content Server environment.Live Reports lets IT and power users retrieveinformation about content, permissions, attributes,users/groups, workflows, and many other contentactivities. Custom reports can also be built to tailorcontent reporting capabilities to suit the particularneeds of departments, management, or industry.Social and Collaborative Capabilities: There are anumber of tools available in Content Server designedto enhance collaboration, including discussions,news, task lists, and polls. There is also Pulse; anintuitive and integrated social media tool in ContentServer which allows users to micro-blog and seereal-time activity of fellow-users’ updates, helpingthem to be more effective through better networkingwhile keeping them up-to-date with colleagues’contributions through status and content updates.Additionally, the ability to access a user’s recentcontent updates provides a quick and easy alternativeto searching or browsing for content.Pulse - add comments and view real-time activity ofcolleagues04

Enterprise Connect with Microsoft Outlook 2013 - easy access to yourbusiness contentDesktop Productivity with EnterpriseConnect and Office EditorOpenText Enterprise Connect allows informationworkers to access and interact with all theirbusiness content, applications, and processesdirectly from familiar desktop environments,enabling information workers to drag and dropobjects between repositories, initiate workflows,apply metadata and records classifications toobjects, and perform other native functions of anECM repository from within a desktop client.WithOpenTextEnterpriseConnect,yourbusiness users always have immediate accessto the information they need, whether workingin Microsoft Office applications such as Word,Excel , PowerPoint ,Project, and Visio , AdobeAcrobat , Windows Explorer, or email applicationslike Microsoft Outlook and Lotus Notes.OpenText Office Editor improves the usersexperience further by allowing users to continueworking on their documents while offline. It offersusers a seamless, instant editing experience,providing the performance of editing files on a localhard drive, even in areas with poor or intermittentinternet connection. When users re-connect to theirnetwork, the offline cache identifies when offlineversions and online versions are out of sync, so thatversion control can be maintained.Lifecycle Management and DefensibleDeletion with Records ManagementOpenText Records Management empowers everyonein your organization to file all corporate holdingsaccording to organizational policies, managingthe complete lifecycle of all enterprise information,ensuring regulatory compliance, reducing the risksassociated with audit and litigation, and maximizingthe value of the ations and retention schedules of all typesof content, adding records management detailsand metadata, dispositions, holds classifications,and more to all your content, regardless of type.Content can hold multiple record classifications,and be retained according to multiple retentionschedules to meet unique retention and dispositionneeds.Besides coping with different content forms andretention requirements, enterprises must alsomanage content in a variety of storage mediaand systems. OpenText Records Managementcan manage content in a number of differentrepositories, including Microsoft SharePoint ,SAP applications, OpenText eDOCS, Exchange,Lotus Notes , file systems, and supports a mixedhardware storage environment.Intelligent Archiving with OpenTextArchive ServerBeyond the standard archiving capabilities thatensure that content is stored in the most appropriate,lowest-cost method possible, Archive Server offersadvanced intelligent archiving capabilities toorganizations. Timestamps, complete security andpermissions control, and full audit trail and “chainof custody” reports all help ensure the authenticityand integrity of archived content. Moreover,Archive Server takes an “active content” approach,allowing organizations to ensure that content ismanaged in accordance with the frequency withwhich it is accessed, regulatory requirements, andoverall value to the business rather than treatingall content in the same way from creation throughdisposition.05

Secure File Sync and Share withOpenText Tempo BoxOpenText Tempo Box simplifies the contentmanagement experience, and allows users to easilysync, share, and store information across all thedevices they use, without sacrificing the recordsmanagement rigor and security demanded byyour organization’s internal policies and industryregulations.Tempo Box provides the ability to share contentinside and outsidethe organization, on mobiledevices, in the cloud and on premise, and to do thatwithin the trusted ECM infrastructure. It providessecure collaboration, sharing, and synch forcontent with a compelling consumer experience.Tempo Box provides secure management withfeatures such as the ability to do a remote wipe of amobile device when a user leaves the organization,ensuring that the content is not going with them.Centralized User Management withOpenText Directory ServicesOpenText Directory Services enables enterpriseand extranetapplications to synchronize usersand groups with a central directory service toprovide single log-in access to multiple contentrepositories and business systems. DirectoryServices supports the Lightweight DirectoryAccess Protocol (LDAP) or the NT LAN Manager(NTLM) protocol used by Microsoft WindowsActive Directory. Organizations can administerusers and groups in a single directory and haveContent Suite Platform synchronize informationwith the centrally maintained directory service.A Common, Documented, StandardLayer of Development ToolsRESTful API for Extensibility: OpenText ContentServer takesadvantage of a RESTful API to offerorganizations the ability to make applicationcreation and system integration infinitely easier.The REST API can be used for building applicationswith HTML5 on mobile devices and web browsers.AppWorks: AppWorks is the new OpenTextdeveloper platform designed for fast applicationdevelopment and controlled deployment. TheContent Server REST API is a key foundationfor OpenText AppWorks. AppWorks exposesthe Content Server API and the REST APIs fromother EIM platforms as a single, standardizedRESTful API. It provides common authentication,notification, audience management, and otherservices to make developing apps againstContent Suite Platform systems fast, simple, andinexpensive. AppWorks Gateway allows developersto make apps in HTML5/CSS and JavaScript in theIDE of their choice, using the tools and frameworksor bootstraps of their preference and then deploythat app at once to users on an array of deviceprofiles such as web, mobile, and desktop.Content Server Widgets: The Content Server WidgetFramework provides a set of reusable HTML5widgets that can be used to expose Content Servercontent and functionality in any web application.About SwedwiseAs a Select OpenText Partner, our certified expertisein OpenText technologies enhances in-and-out datamanagement, improves processes, and integratessystems in the most value-adding way.For more information visit www.swedwise.com06

OpenText Content Suite Platform is a comprehensive enterprise content management (ECM) system designed to manage the flow of information from capture through archiving and disposition, and provide the information governance backbone for all OpenText Enterprise Information Management (EIM) offerings. It ensures agility to address an

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