Changing The Way Health Care Is Delivered To Northwest Indiana

awardsqualityMethodist Hospitals is committed to leading the region in quality specialty care.The hard work and dedication of our physicians, nurses and employees have broughtthe hospital a number of honors and distinguished awards.Commission on Cancer OutstandingAchievement Award. Accredited since 1974,Chest Pain Center Accreditation wasawarded to Methodist Hospitals by the Societyof Cardiovascular Patient Care in recognitionof its high level of expertise in the assessment,diagnosis and treatment of patients who may beexperiencing a heart attack.NAPBC Accreditation. Methodist HospitalsCenter for Multiple SclerosisComprehensive Care. This designationMethodist Hospitals was one of only 74 hospitalsnationally to receive the 2014 OutstandingAchievement Award, based on its mostrecent accreditation.was the first in the region to earn accreditationby the American College of Surgeons’ NationalAccreditation Program for Breast Centers(NAPBC).Breast Imaging Center of Excellence.NationalMultiple SclerosisSocietyrecognizes Methodist Hospitals for providingexceptional, coordinated and comprehensive carefor people with MS.Diabetes Center of Excellence.Methodist Hospitals is also designated a BreastImaging Center of Excellence by the AmericanCollege of Radiology (ACR).The American Diabetes Association recognizesMethodist Hospitals for the high quality of itscommunity diabetes education programs.MethodistHospitals was named one of America’sBest Breast Care Centers in 2014 byWomenCertified , home of the Women’sChoice Award and a leading advocate forfemale consumers.Methodist is one of six official Lung CancerScreening sites recognized by inclusion onthe web site of the Lung Cancer Alliance.Women’s Choice Award.Joint Commission Accreditation forLaboratory Services recognizes MethodistHospitals for demonstrating compliance withThe Joint Commission’s national standards forhealth care quality and safety, and demonstratingcommitment to providing high quality and safelaboratory services.Primary Stroke Certification byHealthcare Facilities Accreditation Programrecognizes Methodist Hospitals’ stroke program asmeeting national standards for quality stroke care.Gold Plus Performance AchievementAward for Stroke is awarded by theAmerican Heart Association and the AmericanStroke Association for exemplary adherenceto all performance measures established in itsGet With the Guidelines program. MethodistHospitals was the first Northwest Indiana hospitalto earn this award.Lung Cancer Screening Site.Chicago Tribune’s Top 100 Workplaces.Methodist Hospitals was named one of 2014’sTop 100 workplaces in Chicagoland by theChicago Tribune, the only organization inNorthwest Indiana to be named to this list.The Top Workplaces are determined solely byemployee feedback.HomeCare Elite. Methodist Hospitals wasnamed to the Top 500 of the 2014 HomeCareElite , a recognition of the top-performingamong the nearly 10,000 home health agenciesin the United States.Fit-Friendly Workplace.Methodist Hospitals is recognized by theAmerican Heart Association as a Gold LevelFit-Friendly Workplace. Methodist achieved thisdesignation by implementing health initiativessuch as encouraging walking, providing healthyfood options in the cafeteria, healthy lunch andlearn meetings and free annual wellnessscreenings for employees.Post-Tribune Neighbors Choice Award.Readers of the Post-Tribune voted MethodistHospitals the 2014 Best Hospital in Lake County.10 - Annual Report 2014

financialstrengthMethodist Hospitals finished 2014with six consecutive years of profitability,made possible by solid volumeperformance, including:Methodist HospitalsFinancial PerformanceFunds Available for Growth 2.26 18,095 patient visits accounting for105,413 patient days.Million 66,456 Emergency Department visits 1,506 babies delivered Outpatient services were up 3% compared to 2013 3.77Million20142013 Emergency department visits increased 4%versus prior yearIncreasing volumes and excellent expense controlallowed us to invest 14.8 million in new technology,equipment and facilities to benefit our patientsand their families.We ended 2014 with a strong 198 days of cash onhand and were able to provide more than 90 millionin community benefits during the year. MethodistHospitals makes a significant contribution to thehealth of its communities via underwriting carefor the uninsured and underinsured as well as freeservices to community members via health fairs,health screenings and other free programs.How Methodist Gives Backto Northwest Indiana 15.6unpaid medicareCharity Carephysician &community servicesMillion 60.5Financial Advocacy on Behalf ofVulnerable PopulationsMethodist commits significant financial resourcesto assist our patients with addressing their overalllong-term healthcare needs, through applicationassistance for various local, state and federalhealthcare programs, such as township assistance,Medicaid, HIP, CHIP, and other grants such asincome assistance and food stamps. Believing thateveryone has the right to quality care and coverage,we create and support programs that lower financialbarriers, so that the uninsured and underinsured cangain access to the care we provide. We accomplishthis through the provision of charity care and freeor subsidized coverage. In 2014 Methodist madea significant effort to help community memberstake advantage of the Health Care Marketplacesestablished by the Affordable Care Act and the stateHIP 2.0 program to expand Medicaid. Methodistemployees trained as navigators conducted a seriesof informational seminars which helped hundreds oflocal residents to gain health coverage.2014ANNUALREPORTMillion 15.2MillionTOTAL 91.3 Million11

accomplishmentshighlights of 2014Methodist Hospitals is First inNorthwest Indiana to Achieve Designationas a Level III Trauma CenterA decade-long aspiration and goal for Methodist Hospitalswas realized in 2014 when official approval came from theIndiana State EMS Commission for Methodist Hospitals’Northlake Campus to be considered an “in the process”Level III trauma center. With this approval, the NorthlakeCampus Emergency Department now becomes the state’s16th trauma center and the first in Northwest Indiana.Methodist Hospitals’ team displays the Trauma Designation.12 - Annual Report 2014This designation means that EMS providers may nowtransport the most seriously injured patients within a45-minute radius to Methodist Hospitals’ Northlake Campus.In addition, trauma center status, with its emphasis on thecoordination of care from the patient’s first contact with EMSthrough all phases of care, has a ripple effect that raises thelevel of care across the whole organization. That is good newsboth for Methodist Hospitals patients and for the hospitals’commitment to providing the very best care possible.

A Methodist Hospitals technician conducts a screening at aValparaiso Family YMCA event.Methodist Hospitals Sous Chefs Pamela Ward (center) andGreg Kretschmar (right) serve lunch at the Farmers Market.Methodist Partnership withValparaiso Family YMCA DeepensMethodist Holds SummerFarmer’s Market in GaryMethodist Hospitals broadened its relationship withits ‘Partner in Wellness’ - in addition to a physicianand nurse on site at the YMCA, Methodist expandedits services offered in Porter County with a DiabetesCenter, nutrition program and a Corporate Wellnessprogram in addition to a series of health seminars,screenings and health fairs.Methodist Hospitals sponsored a series of Farmer’sMarkets and Food Fairs at the Northlake Campus topromote good nutrition and enhance the availabilityof fresh produce to Gary residents.Methodist Named oneof Chicagoland’s Top100 Workplaces for 2014Methodist Hospitals was the onlyNorthwest Indiana-based employerof any kind to be one of the Chicago Tribune’sTop 100 Employers for 2014. The Top Workplacesare determined based solely on employeefeedback. The employee survey was conducted byWorkplaceDynamics, LLP, a leading research firm onorganizational health and employee engagement.Multi-specialty Center opensat the Midlake CampusA new Multi-Specialty Center at the MidlakeCampus was opened to improve the Garycommunity’s access to specialty care. The coreservices offered in the Multi-Specialty Centerare those of the Orthopedic and Spine program,including orthopedic surgeons, spine surgeons,specialists in podiatry and podiatric surgery andclinics devoted to the treatment of conditions suchas osteoporosis and scoliosis. The Multi-SpecialtyCenter will also include specialists in other highneed areas, such as general surgery and neurology.2014ANNUALREPORTMethodist HospitalsHome Health Named oneof the Top 500 in the USMethodist Hospitals was named tothe Top 500 of the 2014 HomeCareElite , a recognition of the top-performing homehealth agencies in the United States. The HomeCareElite identifies the top 25 percent of agencies andhighlights the top 100 and top 500 agencies overall.Winners are ranked by an analysis of publiclyavailable performance measures in quality outcomes,best practice (process measure) implementation,patient experience (Home Health CAHPS ),quality improvement and consistency, and financialperformance. In order to be considered, an agencymust be Medicare-certified and have data for at leastone outcome in Home Health Compare. Out of9,994 agencies considered, 2,501 are elite.The Midlake Campus Multi-Specialty Center13

communityoutreachMethodist Hospitals is proud of its collaborations with community and faith-basedinstitutions, legislators and local governmental officials, and organizations in theeducation, business and nonprofit sectors. We offer a diverse range of class sessions,seminars and outreach that touch every person within the family unit.14 - Annual Report 2014

Methodist Hospitals invested 91.3 million in community benefit in 2014.Helping Youth MakeHealthy Life ChoicesSupporting Regional Civic andHealth OrganizationsMethodist Hospitals partnered with the GarySchool Corporation and Workforce DevelopmentServices to bring a 5-week healthy choices programto Roosevelt College and Career Academy and WestSide High School students. The program addressedhigh profile health issues in the teenage population.Methodist supports a wide variety of communityorganizations serving the Northwest Indianacommunity, including the Indiana HospitalAssociation, the Northwest Indiana HealthDisparities Council, the Urban League of NorthwestIndiana, the Crossroads, Gary, Lake Shore andValparaiso Chambers of Commerce. The hospitalis also a leader in the support of health advocacyorganizations, including the American HeartAssociation, the American Cancer Society, the PinkRibbon Society, the Multiple Sclerosis Society, theParkinson’s Foundation and the March of Dimes.Taking a StandAgainst Youth ViolenceMethodist Hospitals is committed to the preventionof youth violence, offering programs for local youthwith partners such as Indiana University Northwest,Community Organizations for Families and Youth(COFFY), Merrillville and Gary high schools and thePOP on Violence Foundation.Promoting Women’s Health –Annual First Ladies Health InitiativeMethodist Hospitals is a partner and continuoussupporter of the First Ladies Health Initiativeto better meet the health needs of women andtheir families. Mayor Karen Freeman-Wilsonproclaimed September 28th as “First Ladies HealthDay”, throughout the communities of Gary andMerrillville.YWCA & YMCA PartnershipsCommunity Health InitiativesMethodist Hospitals demonstrates its commitmentto improving community health through a wide arrayof community outreach programs, including dozensof regular screening programs, support groups andclinics, as well as free community health fairs andeducational seminars led by physicians and otherexperts.Introducing High School StudentsHeart Disease and Stroke: A total of 35 eventsprovided education and screenings to more than2,500 community members.Educating Organized Labor GroupsMethodist provides educational programs for locallabor groups on topics such as health care reform,workforce development and health care career trends.REPORTAssessment Outreach targets healthconditions identified as presenting barriers to thegood health of community members.Cancer: More than 2500 people were reachedin 2014 with screenings, education and riskassessments in the effort to improve early detectionand treatment of skin, colon, breast, lung andprostate cancers.– In 2014, Methodistcontinued its intern program to give studentscomprehensive exposure to clinical and non-clinicalcareers in health care.ANNUALCommunity Health NeedsMethodist Hospitals’ outreach efforts at the GaryYWCA and Valparaiso Family YMCA provide aseries of educational sessions that address geriatrichealth, prevention of heart disease, diabetes, stroke,and offer information about nutritional health.Methodist Hospitals distributes health literature,offers health education, conducts workshops andmakes referrals to its services and programs.to Health Careers2014Diabetes: 22 programs reach more than 2000 adultsand children. The reach of our Diabetes Center wasextended to Porter County.A summer series of Farmer’s Markets were heldto improve the availability of fresh produce inthe Gary community.Other programs were developed to address kidneyhealth, teen pregnancies and infant mortality.15

activities &2014JanuaryMerrillville High School Internships – MethodistCommunity outreach kicked off its annual 8-weekinternship program for Merrillville High Schoolstudents interested in health care careers.COFFY Youth Violence Conference – MethodistHospitals clinical staff educated nearly 300attendees on strategies for preventing violenceand injury.FebruaryHeart Month Seminars – Methodist physicianskicked off a series of four community seminars toeducate community members on maintaining andimproving their heart health.Valparaiso Family YMCA Health Fair – MethodistHospitals continued its Valparaiso YMCA partnershipwith a second annual community health fair.MarchSpirit Talks – The first round of our Spirit Talks quarterly employee town hall meetings - was heldto update employees on the organization’s progresstoward goals and to hear questions and commentsfrom employees.Doctor’s Day – Hospital leadership, staff andvolunteers paid tribute to the contributions of themedical staff with events at both campuses.AprilSpring Spa Day – Methodist Hospitals OncologyInstitute honored female breast cancer survivorswith a day of pampering.Volunteer Week – Methodist recognized thecontributions of its dedicated volunteers duringVolunteer Week.Donate Life Flag Raising Ceremony – MethodistHospitals showed its support of organ donation witha flag raising ceremony at the Southlake campusand a month-long campaign to enlist organ donors.MayState of the Organization Address – More than350 community leaders, physicians and hospitalleaders gathered to hear President and InterimCEO, Dr. Michael Davenport review recentaccomplishments and plans for future investmentin our communities.16 - Annual Report 2014National Nurses Week and Hospital Week –Methodist honored its nurses, employees,physicians and volunteers with celebrationsat both campuses.

eventsMay continuedSeptember continuedGo Red Symposium – Methodist Hospitalsserved as Exclusive Presenting Hospital Sponsorof the event.Multiple Sclerosis Walk – Methodist was platinumsponsor of this fund raising event in support of theNational Multiple Sclerosis Society.Walk for Babies – Methodist Hospitals supportedthe March of Dimes as a Prematurity Partner.Pink Ribbon Society Tea – Methodist Hospitals was aBronze sponsor of this annual event honoring breastcancer survivors.Free Spring Community Health Fair – was heldat the Gary SouthShore Railcats baseball stadiumin Gary.JuneMen’s Health Luncheon and Fair – Methodistsupported this Ivy Tech event with speakers andhealth screenings for attendees.Strike out Stroke – Methodist Hospitals teamedwith Genentech during a Gary SouthShoreRailcats game, with screenings and educationon stroke prevention reaching more than 4,000game attendees.JulyValparaiso Family YMCA Partnership – Methodistsupported the fund-raising efforts of its Partner inWellness, the Valparaiso Family YMCA, as a sponsorof the YMCA’s annual golf outing.Gary YWCA Health Matters – Methodist continuedits series of monthly seminars at the Gary YWCA.AugustPOP on Violence 5K Walk/Run – Methodistsponsored this event to raise funds for the POPon Violence Foundation’s teen violenceprevention programs.Methodist Night at the Railcats – MethodistHospitals employees and their families enjoyeda summer night of baseball and fellowship atthis annual event. Methodist supports the GarySouthShore Railcats baseball minor league teamas a Corporate sponsor.The third Annual Physician Appreciation GolfOuting was held at White Hawk Country Club.Methodist Hospitals provided screenings andeducation at the First AME Church’s back to schoolhealth fair in Gary.SeptemberHeart Walks – Methodist was Exclusive HospitalSponsor for Lake and Porter County Walks andraised more than 50,000 for the AmericanHeart Association.First Ladies Health Initiative – Methodist partneredwith Walgreen’s and the City of Gary to offer morethan 400 women from 20 congregations a day ofscreenings, health education and activities.OctoberBreast Care Center Community Open House –The third annual community open house for theNorthwest Indiana Breast Care Center at MethodistHospitals was attended by about 150 women.Free Fall Community Health Fair – the annual fallhealth fair, held at the Indian American CulturalCenter in Merrillville, was attended by more than400 community members.Influential Women Awards – Methodist was a Goldsponsor of this event honoring influential women ofNWI, including two Methodist Hospitals leaders.2014ANNUALREPORTNovemberAnnual Auxiliary Luncheon – At this event honoringthe contributions of our many volunteers, theMethodist Hospitals Auxiliary presented a checkfunding scholarships to help LPNs becomeRegistered Nurses.Multi-Specialty Center Grand Opening – More than100 community leaders, physicians and hospitalleaders attended this event celebrating the opening ofthe Multi-Specialty Center at the Midlake campus.DecemberEAP Open House – Methodist Hospitals’ EmployeeAssistance Program hosted an open house tointroduce clients and prospective clients to its newoffices in Pavilion D.Physician Holiday Party – More than 200 physicians,board and hospital leaders gathered at Villa Cesareto celebrate a successful collaboration in 2014.Employee Holiday Celebration – A free holidaydinner was served to all Methodist employees by theleadership team, accompanied by Christmas musicperformed by the Methodist Holiday Choir.17

2014 Nursing Award Winners2014 Daisy Award WinnersSamera Mohammed, CNA, Outstanding Caregiver, Northlake Campusand Brianna Lambooy, RN, Nursing Excellence, Northlake CampusPeggy Mosby, RN, 5W, Med Surg Unit,Northlake CampusKelly Allis, RN, Nursing Excellence, Southlake CampusNikki Papalambros, RN, 2W3, Southlake Campus18 - Annual Report 2014

leadership innursing excellence:2014 accomplishmentsSupporting NursingProfessionalismMethodist invests in the educational advancementof its nursing staff and reaps the benefits in nurseretention and satisfaction: 56 certified nurses in

Merrillville, Indiana 46410 Southlake - Pavilion D Rehabilitation Centers 303 East 89th Avenue Merrillville, Indiana 46410 Southlake - Pavilion E Endoscopy Center at IMA 8895 Broadway Merrillville, IN 46410 Cardiac Rehabilitation 753 East 81st Avenue Merrillville, Indiana 46410 Home Health Services 650 Grant Street Gary, Indiana 46402