Nextiva S1800e Series V2

ContentsChapter 2: Installing the S1800e Series Single/Dual Port Devices . . . . . 12Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Installing the S1800e Series Single/Dual Port Devices . . . . . . . . . . . . . . . . . . . . . . 14Connecting the S1800e Series Single/Dual Port Devices . . . . . . . . . . . . . . . . . . . . 16Connecting a Serial Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Connecting RS-232 Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Connecting RS-422/485 Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Chapter 3: Installing the S1800e Series Multiport Devices . . . . . . . . . . . 23Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Installing the S1800e Series Multiport Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Connecting the S1800e Series Multiport Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Connecting a Serial Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Connecting RS-232 Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Connecting RS-422/485 Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Chapter 4: Configuring the S1800e Series Devices . . . . . . . . . . . . . . . . . 32Obtaining and Setting the IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Setting the H.264 Encoding Mode for the S1816e-SP . . . . . . . . . . . . . . . . . . . . . 37Configuring the Serial Ports Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Setting the Video Standard, Video Profile and Camera Tampering Properties . . . . . 43Setting the Video Standard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Setting the Video Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Configuring the Input Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Configuring the Device Video Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Configuring the Camera Tampering Properties . . . . . . . . . . . . . . . . . . . . . . . . 52Configuring the Motion Detection Properties . . . . . . . . . . . . . . . . . . . . . . . . . . 53Setting the SNMP Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Setting the Audio Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Enabling Nextiva Onboard Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Using Nextiva Onboard Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Setting the On-Screen Display for the Decoders . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Recording to the Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Configuring the Input/Output Terminals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66iiwww.verint.com/video solutions

ContentsChapter 5: Maintaining and Troubleshooting the Device . . . . . . . . . . . . . 67Updating the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68Performing a Batch Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Using Recovery Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70Performing a Hardware Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Rebooting the S1800e Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Restoring the Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Losing Connection to a Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Appendix A: Specification and Configuration . . . . . . . . . . . . . . . . . . . . . . 75Technical Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Factory Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81Verint Video Intelligence Solutionsiii

SafetyAlways observe the following precautions to reduce the risk of injury and equipment damage: The Nextiva S1800e series devices are for indoor use only. Do not connect the Nextiva S1800e series devices to any cabling (BNC, PoE or otherwise)that runs outdoor. The Nextiva S1800e series devices should be placed on a secure flat surface or mountedusing optional hardware. The Nextiva S1800e series devices should only be operated in a clean, dry environment. For the multiport encoders, the operating temperature is 32ºF to 131ºF (0ºC to 55ºC), withmaximum humidity at 95% non-condensing. For single and dual port devices except the S1801e-POE, the the operating temperature is32ºF to 140ºF (0ºC to 60ºC), with maximum humidity at 95% non-condensing. For the single port S1801e-POE, the operating temperature is 32ºF to 131ºF (0ºC to 55ºC),with maximum humidity at 95% non-condensing. Only use the recommend power cable for powering the Nextiva S1800e series devices. Do not install the Nextiva S1800e series devices in an enclosed cabinet or other small areawithout ventilation.Verint Video Intelligence Solutionsiv

PrefaceThe Nextiva S1800e User Guide presents information and procedures on installing, configuring,and using the Nextiva encoders and decoders.AudienceThis guide has been prepared for the following audience: Managers IT system administrators Engineers TechniciansContacting VerintVerint Systems is a leading provider of Actionable Intelligence solutions for enterpriseworkforce optimization and security intelligence. Our solutions help government and enterprisesmake sense of the vast information they collect in order to achieve their performance and securitygoals. Today our solutions are used by more than 10,000 organizations in 150 countries. Verint isheadquartered in Melville, New York, with offices worldwide and 2500 dedicated professionalsaround the globe. You can read about Verint Video Solutions and get marketing material andproduct information at www.verint.com/videosolutions. To contact us for sales, pricing and general inquiries: The Americas: Email: videoinfo@verint.com Telephone: 1 866-639-8482 for Nextiva Enterprise and Nextiva Intelligent EdgeDevices Telephone: 1-800-638-5969 for Nextiva embedded DVRsEurope, the Middle East, or Africa: Email: marketing.emea@verint.com Telephone: 44 (0) 1932 839500Asia Pacific: Email: marketing.apac@verint.com Telephone: 852 2797 5678Verint Video Intelligence Solutionsv

Contacting Service and SupportContacting Service and SupportTo request the latest versions of firmware and software or to download other product-relateddocuments, you need access to the Verint Video Intelligence Solutions partner extranet. Toregister, go to https://ve5.verint.com.If you encounter any type of problem after reading this guide, contact your local distributor or Verintrepresentative. For the main service and support page on the Verint web page, visitwww.verint.com/videoservice. For assistance, use our online web form at http://verint.com/video solutions/info/57008 or contact the customer service team:LocationTelephoneE-mailUSA l andLatinAmerica 1-303-254-7005vissupport@verint.comEurope,Middle East,and Africa 44 (0) 845-843-7333customersupport.emea@verint.com 49 (0) 4321-269 81 36mobilesupport@verint.com(Transit applications only)Hong Kong: 852 2797 5678Singapore: 65-68266099APAC VIS deo solutionsOpeningHours8:00 am to 8:00pm (EST)Monday to Friday8:30 am to 5:30pm (GMT)Monday to Friday9:00 am to 6:30pm(Monday toThursday);9:00 am to 5:30pm (Friday)

PrefaceRelated DocumentationThe following documentations contain related information: Nextiva S1800e Series Series Multiport Quick Installation Guide Nextiva S1800e Series Series Single-Dual Port Quick Installation Guide Web Interface User Guide Sconfigurator User Guide PDP10 Installation GuideDownload the documentation and SConfigurator at www.verint.com/manuals.Download the latest firmware from the extranet: https://ve5.verint.com.Send your questions or comments on the current document, or any other Nextiva userdocumentation, to our documentation feedback team at documentationfeedback@verint.com.Verint Video Intelligence Solutionsvii

Summary of ChangesThis section lists technical updates and new material added to the Nextiva S1800e Series UserGuide.Revision 4- November 2010This is the fourth edition of the Nextiva S1800e Series User Guide.Updates The U.S. Environmental Protection Agency (EPA) announced that as a result of majorsuccess in moving the external power adapter market towards greater and more sustainableenergy efficiency, effective December 31, 2010, the EPA is cancelling the Energy Starprogram for external power supplies (EPS). To conform to the EPA requirements, Verint isnow stating the efficiency level for all EPS.Revision 3- September 2010This is the third edition of the Nextiva S1800e Series User Guide.New Products and Features S1801e: single video input encoder with triple-stream H.264 video compression, resolutionup to D1/30fps, storage on the edge and support for audio. Available in two models (S1801eor S1801e-PoE). S1801e-R:Single-port video decoder for displaying video on analog or high-definitionmonitors. Displays up 4 H.264 video tiles at D1/30fps each, for excellent video quality.Available in two models (S1801e-R or S1801e-R-HDMI). S1802e: dual video input encoder with triple-stream H.264 video compression, resolution upto D1/30fps, storage on the edge and support for audio S1808e, S1816e and S1816e-SP: storage on the edge using a USB drive. S1808e-A and S1816e-A: Support for audio Support for camera tampering detection Nextiva Analytics 5.0 licensed featureVerint Video Intelligence Solutionsviii

Summary of ChangesRevision 2- Feburary 2010This is the second edition of the Nextiva S1800e Series User Guide.New Features S1816e-SP 16-video input encoder, a cost effective version with performance of up to4CIF/15fps. TCP/IP communication protocol support. Live Video through the Web InterfaceRevision 1- October 2009This is the first edition of the Nextiva S1800e Series User Guide.New Features 8 or 16-video input encoders with up to triple streaming H.264 and MPEG-4 video up to 4CIF/30fps providing maximum video quality for minimumdata transfer and storage Compact design accommodating up to 16 video streams in a 1U, 6-inch (15-cm) deepenclosure Seamless integration with IT infrastructure including SNMP support and Dual LAN interface Intuitive Web Interface for configuring and troubleshooting the encoder 8 or 16 dry contacts inputs and 2 or 4 relay outputs for alarm configuration On-board motion detection Default serial port settings compatible with the most popular camera data port configuration RS-232 (max. 230Kbps) pluggable screw-terminal strip for integration with access controlsystems RS-422/485 2/4 wires (max. 230Kbps) pluggable screw-terminal strip for motorized domesand cameraVerint Video Intelligence Solutionsix

ChapterOverview of the NextivaS1800e SeriesThe Nextiva S1800e series encoders are enterprise-class, H.264 enabled videoencoders designed for large-scale, geographically distributed operations. These powerfulvideo devices offer a comprehensive feature set that includes full frame rate with highresolution video on all ports.The Nextiva S1801e-R decoders incorporate advanced H.264 decompressiontechnology to deliver superior video quality and excellent performance in enterprise,critical infrastructure, and other video surveillance applications. Designed for use with allNextiva S1800e series single- and multi-port encoders, the S1801e-R is ideal forintegration in distributed networks, including point-to-point applications. These compactdecoders supports four H.264 video streams, displaying up to four tiles on traditional CCTVmonitors and high-definition LCD or plasma monitorsHardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2Nextiva S1800e Series Single-and Dual-Port Frame Rate and Performance . . . . . . . . . .6Nextiva S1800e Series Multi-Port Frame Rate and Performance . . . . . . . . . . . . . . . . . . .8Using Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Understanding the LED Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Chapter 1Overview of the Nextiva S1800e SeriesHardware OverviewThe Nextiva S1800e series devices consist of the following models: Single and Dual Port devices S1801e S1801e-PoE S1801e-R S1801e-R-HDMI S1802eMultiport devices S1808e S1808e-A S1816e S1816e-A S1816e-SPCAUTION: The Nextiva S1800e series devices are enclosed in a non-weatherproof casing andshould be placed in a location that is not exposed to the outdoor environment.Nextiva Single- and Dual-Port DevicesThe Nextiva S1800e series single- and dual-port encoders couple superior video resolution up toD1 with the dramatically lower bitrate using H.264 video compression, reducing bandwidth andstorage utilization up to 50% over MPEG-4. With support for up to three H.264 video streams atD1/30fps and storage on the edge - a failover mechanism that ensures video is recorded in caseconnection with the management software is lost - these devices deliver the high reliability ofVerint's third-generation encoders, plus IT-friendly features, easy implementation andmaintenance, and an environmentally friendly design.The Nextiva S1801e-R decoders are designed for use with all Nextiva S1800e series single- andmulti-port encoders and are ideal for integration in distributed networks, including point-to-pointapplications. With excellent video quality - up to D1/30fps on every stream - the S1801e-Rprovides the high reliability of Verint's third-generation edge devices, plus IT-friendly features,easy implementation and maintenance, and a compact, environmentally friendly design.Verint Video Intelligence Solutions2

Hardware OverviewThe Nextiva S1800e series single/dual-port devices are available in five models: S1801e,S1801e-POE, S1802e, S1801e-R, and S1801e-R-HD.Video InputVideo In 1AudioVideo InInAudioOutOutS1802S1801e or S1801e-POEVideo OutVideo OutputHD Video OutAudioInVideo In 2InAudioInOutHDMI OutputS1801e-ROutS1801e-R-HDFigure 1.1: Nextiva S1800e Series - Single/Dual-Port Front View12V DC Input1 Network Connector (RJ-45)RS-232/422/485GNDTX/T-RTS/T CTS/R RX/R-GNDLAN 10/100 12VInStatusIn2GNDIn1RLYGNDRLY 12VResetOut1 MicroSD card slot12V DC 1 Relay 2 Dry Contact InputsOutput* Output* Only available on the S1801e-POEFigure 1.2: Nextiva S1800e Series - Single/Dual-Port Rear View3www.verint.com/video solutions

Chapter 1Overview of the Nextiva S1800e SeriesNextiva Multi-Port DevicesThe Nextiva S1800e series multi-port encoders delivers high-resolution images for both recordingand live video viewing. The Nextiva S1808e, S1808e-A, S1816e and S1816e-A video encoderssupports H.264 and MPEG-4 video up to 4CIF/30 frames per second on all ports. In addition tothe Nextiva S1808e and S1816e powerful video encoders, the S1816e-SP is a cost effectiveversion with performance of up to 4CIF/15fps and comprehensive feature set. By incorporating theH.264 industry-leading video standard - the Nextiva S1800e series offers excellent image clarity while reducing use of network bandwidth and storage by up to 50 percent.The Nextiva S1808e-A and S1816e-A video encoders supports bi-directional audio: audio inputand output. Audio input allows to send audio signals for listening either live or recorded soundswith synchronized video. Audio output can be used to communicate back to the encoder locationby connecting a speaker.LAN 1LAN 2Video Status12345678910111213141516Reset8 or 16 Video status LEDsStatusResetButton2 Network Connectors (RJ-45)S1816eSystemStatus LEDFigure 1.3: Nextiva S1800e Series - Multiport Front View8 or 16 Audio Outputs8 or 16 Audio Inputs with 4 or 8 Mic InAUDIO RLY 1RLY 1RTSTXRXGND 12V232AUDIO OUTCLASS 3IN 3-4MIC 2IN 5-6MIC 3IN 7-8MIC 4IN 9-10MIC 5IN 11-12MIC 6IN 13-14MIC 7IN 15-16MIC 8IN 1IN 2IN 3IN 4IN 5IN 6IN 7IN IN2IN4TX-GNDTX RX-RX IN 1-2MIC 1485OUT 1-2IN 9VIDEO INOUT 3-4OUT 5-6OUT 7-8OUT 9-10OUT 11-12IN 10IN 11IN 12IN 13IN 148 or 16 Video Inputs12V DCRS-232 InputOUT 15-16IN 15USBIN 16USB Port2 or 4 Relay N9IN10RLY4GNDIN8GNDRLY2IN6IN7IN5RLY2GNDIN4GNDRLY 1IN2IN3IN1RLY 1CTSGNDRX RX-TX-GNDTXTX RTSGNDRX 12V232OUT 13-14485RS-422/485 Input8 or 16 Dry Contact InputsFigure 1.4: Nextiva S1800e Series - Multiport Rear ViewVerint Video Intelligence Solutions4

Hardware OverviewNextiva Onboard AnalyticsNextiva Onboard Analytics is a licensed feature avaiable on the S1808e, S1808e-A, S1816e andS1816e-A multiport encoders. Nextiva Onboard Analytics supports up to four video inputs ( 1, 2,5, and 6 on the S1808e) and (1, 2, 9, and 10 on the S1816e).NOTE: The S1816e-SP does not support Nextiva Analytics.The Onboard Analytics Web Console is accessible through the Web Interface and the AnalyticsWeb Console allows you to view video channels, create video analytics rules, configure yourdevice for analytics, and change parameters that control how events are detected. For moreinformation, see “Enabling Nextiva Onboard Analytics” on page 62.Product Dimension and WeightThe S1801e and S1802e have the following dimensions: 4.2L x 3.5W x 1.7H in. (106L x 90W x 42H mm) 9.2 oz. (260 g)The S1808e, S1808e-A, S1816e, S1816e-A and S1816e-SP have the following dimensions: 17L x 6.6W x 1.7H in. (430L x 167.68W x 42.6H mm) 4.0 lb. (1.8 kg)SecurityEvery Nextiva S1800e series device comes with a unique SSL (Secure Sockets Layer) certificatefor securing its IP link. SSL is a commonly used protocol for managing the security of IP messagetransmission. With the SSL protocol, the following data: Web Control Data, and VSIPcommunication are secured. For more information on activating the SSL security, refer to theSConfigurator User Guide, Web Interface User Guide or your Nextiva Administration Guide.5www.verint.com/video solutions

Chapter 1Overview of the Nextiva S1800e SeriesNextiva S1800e Series Single-andDual-Port Frame Rate and PerformanceThe Nextiva S1801e and S1802e encoders support H.264 and MJPEG video up to D1/30fps onall streams simultaneously for up to 10Mbps .The available video frame rates (frames per second) of each encoder are: NTSC-1, 2, 3, 3.75, 5, 6, 7.5, 10, 15, or 30 fps PAL-1, 2.5, 5, 6.75, 8.33, 12.5, or 25 fpsEncoders 1, 2 and 3 are H.264 and Encoder 4 is MJPEG.A typical scenario regarding the encoders would be using encoder 1 as the recorder, since it is theprimary H.264 encoder. Encoder 3 or 4 can be used for viewing or recording, depending if youwant to view live video in H.264 or MJPEG.The following tabl

Verint Video Intelligence Solutions iv Safety Always observe the following precautions to reduce the risk of injury and equipment damage: The Nextiva S1800e series devices are for indoor use only. Do not connect the Nextiva S1800e series devices to any cabling (BNC, PoE or otherwise) that runs outdoor.