Sprint Mobile Hotspot Getting Started Guide

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Get Started

Welcome!Thank you for choosing Sprint.This booklet helps you get startedwith Sprint and your newR850 Mobile Hotspot.ReadyNow – For more help ingetting up and running with yournew device, take advantage ofexclusive Ready Now resources atsprint.com/readynow.Visit sprint.com/support for ongoingsupport and resources. There, you’llfind user guides, tutorials, and moreto help you get the most out ofyour device.Note: Available applications and services are subjectto change at any time.

Your R850 Mobile Hotspotmicro-USBchargingportLCD screenPower/Wake device/Navigation buttonWhat’s in the BoxBatteryGet Started Guide(This guide)BatteryCovermicro-USBcharger

Activate Your HotspotBefore turning on your Hotspot:If you purchased your Hotspot at a SprintStore, it is probably activated and readyto use.If you received your Hotspot in the mail,and it is for a new Sprint account or a newline of service, your Hotspot is designed toactivate automatically when you first turnit on. To confirm your activation, launch aWeb browser from a device connected toyour Hotspot.If you received your Hotspot in the mailand it is going to be activated on anexisting number (you’re swappingdevices), go to sprint.com/activate andfollow the instructions. When you havefinished, launch a Web browser from adevice connected to your Hotspot toconfirm your activation.If your Hotspot is still not activated, visitsprint.com/support for assistance. If you do nothave access to the Internet, call Sprint CustomerService at 1-888-211-4727.

Set Up Your HotspotInsert the Battery1. Remove the back cover using the thumb catch onthe bottom edge of the hotspot.2. Align the battery’s contacts with those inside thebattery compartment and gently press down untilthe battery is seated.3. Replace the back cover.Note: Your Hotspot comes with a nano-SIM cardpreinstalled. Do not remove the nano-SIM card.Charge the Battery1. Insert the small end of the USB cable into themicro-USB charging port on the right side of thehotspot.2. Plug the charging adapter into a standardAC power outlet.Get Ready1. Make sure you are in an area covered by the Sprintnetwork (not roaming).2. Make sure the device you are trying to connectto your Hotspot has its Wi-Fi (wireless networkconnection) mode turned on.3. Make sure your Hotspot is set up on yourSprint account. (Sign on to your account atsprint.com/mysprint to verify.)

Hotspot LCD ScreenPower Up the HotspotTo turn your Hotspot on or off, press and hold thePower Button on the front of the device for at leasttwo seconds.Main ScreensYour Hotspot has a series of screens thatlet you view device information and system alerts.Press the Power Button (Navigation Key) to cyclethrough the following: Signal strength/Battery Status WiFi Name WiFi Password Settings Admin Password Data Usage

Connect to Your HotspotConnect a Device to Your Hotspot via Wi-Fi1. Turn on your Hotspot and yourWi-Fi-enabled device.2. Open the Wi-Fi application or controls on thecomputer or Wi-Fi-enabled device that youwant to connect to your Hotspot.3. Find your Hotspot’s Wi-Fi name and enter yourpassword to connect to the Internet.Note: Your Wi-Fi name (SSID) and password appearon the Hotspot LCD display.

Hotspot ManagerAccess, monitor, and customize your devicesettings using the Hotspot Manager.Log In to the Hotspot Manager1. Open a browser on a computer connected toyour Hotspot.2. Navigate to http://myhotspot orhttp:// Click Log in.4. Enter your password and click Login. You’ll betaken to the Hotspot Manager home page.Note: The default Admin password for logging into the Mobile Hotspot Manager is password. It isrecommended that you change the password assoon as possible.

Connected DevicesView devices that are connected to your Hotspot’sMain or Guest Wi-Fi networks and configureaccess permissions.Set Permissions1. Log in to the Hotspot Manager.2. Click the Connected Devices tab.3. Click Access Permissions from the left menu torestrict user access.

Hotspot SettingsConfigure your Hotspot’s Wi-Fi, Mobile Network,Device, and Advanced Router settings.Configure Device Settings1. Log in to the Hotspot Manager.2. Click the Settings tab.3. Click Device and use the drop down menu toconfigure the following: Preferences: Change your Hotspot’sdisplay timeout. Web Interface: Change your password to log into the Hotspot Manager. Software update: View and update software foryour Hotspot.

Network SettingsAdjust your Hotspot’s Mobile Settings, APN, SIM,and Advanced device settings.Configure Network Settings1. Log in to the Hotspot Manager.2. Click the Settings tab.3. Click Mobile Network and use the drop downmenu to configure the following: Mobile Settings: Manage your mobile broadbanddata connection and roaming settings. APN: View and edit APN settings. SIM: Enable a PIN lock for the SIM card. Advanced: Perform a factory reset, clear accountinformation, and edit your data profile.

Guest NetworksCreate a separate Guest Wi-Fi network that you canshare with temporary users.Set Up a Guest Network1. Log in to the Hotspot Manager.2. Click the Settings tab.3. Using the drop down menu, select Wi-Fi Basic.4. Next to Multi SSID, select ON.5. Under Guest Wi-Fi, enter a new Wi-Fi name andpassword and adjust additional network settingsas desired.

Reset Your HotspotYou may want or need to clear your accountinformation, reset user settings, or reset your deviceto its factory default settings.Reset Wi-Fi Settings Only1. Log in to the Hotspot Manager.2. Click the Settings tab.3. Using the drop down menu, select Wi-Fi Basic.4. Under Wi-Fi Settings Reset, click Reset.Restore All User Settings to Factory Defaults1. Log in to the Hotspot Manager.2. Click the Settings tab.3. Using the drop down menu, select Device Backup and Restore.4. Scroll down and click Restore Factory Defaults.Note: If you’ve forgotten your password to theHotspot Manager, you’ll need to perform anRTN Reset (see below).Reset Your Device and RestoreAll Settings (RTN Reset)1. Remove the battery cover.2. Press and hold the Reset button until you seethe “Factory Reset Restarting.” message onthe LCD screen.Note: The Hotspot must be powered onwhen pressing the Reset button.

Manage Your AccountOnline: sprint.com/mysprint Make a payment, see your bills, enroll inonline billing. Check data usage and account balance. See or modify the details of your Sprintservice plan. Get detailed instructions and download content.Customer Service Sprint Customer Service:Dial 1-888-211-4727 Business Customer Service:Dial 1-888-788-4727Help User Guide – View the comprehensive User Guideonline at sprint.com/support. Updates – The first time you connect yourMobile Hotspot, from your Web browser go to thedevice’s home page by entering http://myhotspot.Click the Settings tab. In the drop down menu,select Device Software Update, and follow theonscreen instructions to update your device. Web – Go to sprint.com/support to accesstroubleshooting and other resources. For softwareupdates, go to sprint.com/downloads.

Additional Support Log in to the Hotspot Manager and click theSupport tab from the home page.It’s All ConnectedSprint is committed to your world, and wework hard to make sure it’s taken care of.Your guides and packaging are 100% recyclable,printed with vegetable inks, and are made witha minimum of 85% recycled paper.We even make it easy (and rewarding)to recycle your old device – visitsprint.com/buyback for more info.Check us out at sprint.com/goodworksto find out more.

The services described in this guide may require asubscription to a service plan and/or may incur additionalcharges. Not all services will work on all devices. Seesprint.com/coverage for more details.Important Privacy Message. This device is capable ofdetermining its/your geographical location. For someapplications and services you select, a device must beturned on and set to allow collection of location informationin order to function.Please be advised that if you use a third-party application,the application may collect your personal informationor require Sprint to disclose your customer information,including location information (when applicable), to theapplication provider or some other third party. Sprint’spolicies do not apply to these third-party applications. Pleasecarefully review the application’s terms of use and/or theapplication provider’s policies for more information abouthow the application will collect, access, use or discloseyour information before using a third-party application.Terms of use and other policies usually are available on theapplication provider’s website. 2016 Sprint. Sprint and the Sprint logo are trademarks ofSprint. Other marks are property of their respective owners.Screen images simulated. Appearance of device may vary.

Thank you for choosing Sprint. This booklet helps you get started with Sprint and your new R850 Mobile Hotspot. . call Sprint Customer Service at 1-888-211-4727. Set Up Your Hotspot . See or modify the details of your Sprint service plan.

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