Oracle CRM At Works

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Oracle CRM At Works1Oracle CRM Customer success stories

Oracle CRM At WorksOracle CRM Product02Oracle CRM - Business Solutions05Oracle CRM Applications - Oracle Sales08Oracle CRM Applications - Oracle Marketing11Oracle CRM Applications - Oracle Service12Oracle CRM Applications - Oracle Call Center13Oracle CRM Applications - Oracle eCommerce14Oracle CRM Applications - OthersOracle CRM Success stories Snapshot15Fibex Systems15Honeywell16In Focus Systems16Leeson Electric Corporation17Micros Systems17Millipore18Mosaix, Inc.18National Instrument Corporation19Resource Phoenix19Rockwell Electronic Commerce(EC)20Rocky Mountain Elk Foundation21Shop At Home, Inc.21Small Business Service Bureau(SBSB)22Westpac Banking Corporation22Bertelsmann AG, BOL.comOracle at Works24Fibex Systems26In Focus Systems28Leeson Electric Corporation30Mosaix, Inc.32Rocky Mountain Elk FoundationFibex Systems

CustomerIndustry/Platform ProductsOracle Business SolutionsFibex acle Designer,Oracle Developer,Oracle Alert,Oracle Discoverer,Oracle FinancialAnalyzer, OracleFinancials, OracleManufacturing,Oracle Service,Oracle8 or earlierE-Business/E-Commerce,Customer RelationshipManagement,DevelopmentTools/Java,ERP - Financials,ERP - ManufacturingHoneywellManufacturing,DiscreteOracle Workflow,Oracle Financials,OracleManufacturing,Oracle SupplyChain, Oraclee-CommerceCustomer RelationshipManagement,ERP - Financials,ERP - Manufacturing,Internet Applications,Supply ChainManagementRetail, Other /Compaq,Sun,DEC,DigitalAlpha,IntelOracle ApplicationServer, OracleDesigner, OracleDeveloper, OracleJDeveloper,Oracle WebDB,Oraclee-CommerceGateway, OracleBusinessIntelligenceSystem, OracleFinancialAnalyzer, OracleReports, OracleStrategic EnterpriseManagement,Oracle Financials,Oracle InternetProcurement,Oracle SupplyChain, OracleCall Center,Oraclee-Commerce,Oracle IntegrationProducts &Technologies,Oracle Marketing,Oracle lligence/StrategicEnterprise Management,Customer RelationshipManagement,Data Warehousing/DataMart,DevelopmentTools/Java,ERP - Financials,Internet Applications,Internet Platform,Oracle 8i,Supply Ltd.2In FocusSystemsManufacturing,DiscreteOracle Financials,Oracle HumanResources, OracleManufacturing,Oracle Marketing,Oracle SalesCustomer RelationshipManagement,ERP - Financials,ERP - Manufacturing,Human screte /Hewlett-PackardOracle ApplicationServer, OracleDeveloper, OracleFinancials, OracleHuman Resources,OracleManufacturing,Oracle8 or earlierCustomer RelationshipManagement,DevelopmentTools/Java,ERP - Financials,ERP - Manufacturing,Human ResourcesOracle CRM Customer success storiesOracle essOnlineCustomerIndustry/Platform ProductsOracle Business SolutionsMicrosSystemsManufacturing,Discrete /Hewlett-PackardOracle ApplicationServer, OracleDesigner, OracleDeveloper, OracleFinancials, OracleManufacturing,Oracle SupplyChain, OracleMarketing, OracleSales, Oracle8 orearlierBusinessIntelligence/StrategicEnterprise Management,Customer eteOracle Developer,Oracle BusinessIntelligenceSystem, OracleReports, OracleFinancials, OracleManufacturing,Oracle Marketing,Oracle Sales,Oracle8 or gence/StrategicEnterprise Management,Customer RelationshipManagement,DevelopmentTools/Java,ERP - Financials,ERP - Manufacturing,Internet ApplicationsMosaix, Inc.High Tech /Hewlett-PackardOracle Lite 3.5and earlier, OracleFinancialAnalyzer, OracleFinancials, OracleManufacturing,Oracle Marketing,Oracle Sales,Oracle8 or earlierE-Business/E-Commerce,Customer RelationshipManagemenNational CarRentalSystems, IncTravel & Hospitality /Hewlett-PackardOracle ParallelServer, Oracle8 orearlierCustomer nManufacturing,DiscreteOracle Financials,Oracle Marketing,Oracle Sales,Oracle8 or earlierCustomer RelationshipManagement,ERP - FinancialsOracleCorporationHigh Tech / SunOracle ApplicationServer, OtherServer Products,Oracle Designer,OracleDeveloper,Oracle Workflow,OracleDiscoverer,Oracle FinancialAnalyzer, OracleSales Analyzer,Oracle Financials,Oracle HumanResources, OracleProjects, OracleSupply Chain,Oracle8 or lligence/StrategicEnterprise Management,Customer velopment Tools/Java,ERP - Financials,ERP - Manufacturing,Internet Applications,Internet Platform,Oracle 8i,Supply ChainManagement,Internet ProcurementResourcePhoenixFinancial ServicesOracle ApplicationServer, OracleAlert, OracleFinancials,Oracle8 or earlierCustomer RelationshipManagement,ERP - Financials,Internet Applications,Internet PlatformOracleConsultingOracle ServicesOracleConsultingOracle CRM Customer success stories3

CustomerIndustry/Platform ProductsOracle Business ng,Discrete, High TechOracle8 or earlierCustomer RelationshipManagement,Internet PlatformRockyMountain ElkFoundationPublic Sector / SunOracleApplicationServer, OracleDesigner, OracleDeveloper,OracleExpress, OracleFinancials,OracleHuman Resources,Oracle Marketing,Oracle Sales,Oracle Service,Oracle8 or earlierE-Business/E-Commerce,Customer RelationshipManagement,DevelopmentTools/Java,ERP - Financials,Human ResourcesShop AtHome, Inc.RetailOracleFinancials,Oracle8 or rce,Customer RelationshipManagement,ERP - Financials,Internet ApplicationsSmall BusinessService Bureau(SBSB)Healthcare,ProfessionalServicesOracle CallCenter, Oracle8 orearlierCustomer RelationshipManagementWolframResearch, Inc.High Tech, Other /SunOracleDeveloper,Oracle Financials,Oracle Sales,Oracle Service,Oracle8iCustomer RelationshipManagement4Oracle CRM Customer success storiesOracle ServicesCustomerIndustry/Platform ProductsOracle Business SolutionsOracle ServicesAmerican Air Filter Manufacturing,(AAF)Discrete / CompaqOracle Developer,Oracle FinancialAnalyzer,Oracle Sales Analyzer,Oracle Financials,OracleManufacturing,Oracle SupplyChain, OracleMarketing,Oracle Sales,Oracle8 or earlierE-Business/E-Commerce,Data Warehousing/DataMart,ERP - Financials,Supply ChainManagementOracleSupportAmetek, Inc.Manufacturing,Discrete / IBMOracle ApplicationServer, OtherServer Products,Oracle Developer,Oracle Alert,Oracle EDI Gateway,Oracle Discoverer,Oracle FinancialAnalyzer, OracleStrategicEnterpriseManagement,Oracle Financials,OracleManufacturing,Oracle SupplyChain, OracleMarketing,Oracle Sales,Oracle8 orearlier, rategicEnterprise Management,ERP - Financials,ERP - Manufacturing,Internet Platform,Supply liedCommunications,IncHigh Tech /Hewlett-PackardOracle Designer,Oracle Developer,Oracle Alert,Oracle FinancialAnalyzer, OracleSales Analyzer,Oracle Financials,Oracle HumanResources,Oracle Marketing,Oracle Sales,Oracle Service,Oracle8 or earlierDevelopment Tools/Java,ERP - Financials,Human turing,Discrete, High Tech /SunOracle Developer,Oracle Workflow,Oracle Discoverer,Oracle Express,Oracle FinancialAnalyzer, OracleSales Analyzer,Oracle Financials,OracleManufacturing,Oracle Projects,Oracle Marketing,Oracle Sales,Oracle8 or earlierE-Business/E-Commerce,Development Tools/Java,ERP - ultingOracleEducation,Oracle ultingOracle CRM Customer success stories5

CustomerIndustry/Platform ProductsOracle Business SolutionsOracle ServicesCustomerIndustry/Platform ProductsOracle Business SolutionsDrugEmporium.comRetail / SunOracle ApplicationServer, OracleFinancials,Oracle SupplyChain, Oraclee-Commerce,Oracle Sales,Oracle8 or earlierE-Business/E-Commerce,Internet Applications,Internet Platform,Internet ProcurementOracleConsultingMosaix, Inc.High Tech /Hewlett-PackardOracle Lite 3.5and earlier,Oracle FinancialAnalyzer, OracleFinancials,OracleManufacturing,Oracle Marketing,Oracle Sales,Oracle8 or earlierE-Business/E-Commerce,Customer RelationshipManagementIn FocusSystemsManufacturing,Discrete, High Tech /SunOracle Financials,Oracle HumanResources,OracleManufacturing,Oracle Marketing,Oracle SalesCustomer RelationshipManagement,ERP - Financials,ERP - Manufacturing,Human g,DiscreteOracle Financials,Oracle Marketing,Oracle Sales,Oracle8 or earlierCustomer RelationshipManagement,ERP - FinancialsPropeller, Inc.High Tech / SunManufacturing,Discrete /Hewlett-PackardOracle Developer,Oracle Alert,Oracle EDIGateway, OracleDiscoverer,Oracle FinancialAnalyzer, OracleSales Analyzer,Oracle Financials,Oracle HumanResources, OracleManufacturing,Oracle SupplyChain, OracleMarketing,Oracle Sales,Oracle8 or earlierDevelopment Tools/Java,ERP - Financials,ERP - Manufacturing,Supply ChainManagementOracle Designer,OracleDeveloper,OracleDiscoverer,Oracle Financials,Oracle SupplyChain, OracleMarketing,Oracle Sales,Oracle Service,Oracle8 or earlierE-Business/E-Commerce,Development Tools/Java,ERP - Financials,Supply eConsultingRocky MountainElk FoundationPublic Sector / SunE-Business/E-Commerce,Customer RelationshipManagement,Development Tools/Java,ERP - Financials,Human ltingOracle ApplicationServer, OracleDesigner, OracleDeveloper,Oracle Financials,OracleManufacturing,Oracle SupplyChain, OracleMarketing,Oracle Sales,Oracle8 or earlierBusinessIntelligence/StrategicEnterprise Management,Customer RelationshipManagementOracleApplicationServer, OracleDesigner, OracleDeveloper,Oracle Express,OracleFinancials,Oracle HumanResources,Oracle Marketing,Oracle Sales,Oracle Service,Oracle8 or earlierSierra PacificManufacturing,DiscreteERP - Financials,ERP - ManufacturingOracleEducation,OracleSupportOracle Developer,Oracle BusinessIntelligenceSystem, OracleReports, OracleFinancials,OracleManufacturing,Oracle Marketing,Oracle Sales,Oracle8 orearlier, rategicEnterprise Management,Customer RelationshipManagement,Development Tools/Java,ERP - Financials,ERP - Manufacturing,Internet leManufacturing,OracleMarketing,Oracle Sales,Oracle8 or earlierWolframResearch, Inc.High Tech, Other /SunOracleDeveloper,Oracle Financials,Oracle Sales,Oracle Service,Oracle8iCustomer RelationshipManagementOracleConsultingMagneTek, Inc.Micros SystemsMillipore6Manufacturing,Discrete /Hewlett-PackardManufacturing,DiscreteOracle CRM Customer success storiesOracleEducation,OracleConsultingOracle ServicesOracle CRM Customer success stories7

CustomerOracle Business SolutionsOracle ServicesCustomerIndustry/Platform ProductsOracle Business SolutionsOracle ServicesI-ONE.NetInternationalLtd.Retail, Other /Compaq,Sun,DEC,DigitalAlpha,IntelOracle ApplicationServer, OracleDesigner, OracleDeveloper, OracleJDeveloper,Oracle WebDB,Oracle e-CommerceGateway, OracleBusinessIntelligenceSystem, OracleFinancialAnalyzer, OracleReports, OracleStrategic EnterpriseManagement,Oracle Financials,Oracle InternetProcurement,Oracle SupplyChain, OracleCall Center,Oracle e-Commerce,Oracle IntegrationProducts &Technologies,Oracle Marketing,Oracle lligence/StrategicEnterprise Management,Customer RelationshipManagement,Data Warehousing/DataMart,DevelopmentTools/Java,ERP - Financials,Internet Applications,Internet Platform,Oracle 8i,Supply nsulting,OracleBusinessOnlineIn FocusSystemsManufacturing,Discrete, High Tech /SunOracle Financials,Oracle HumanResources, OracleManufacturing,Oracle Marketing,Oracle SalesCustomer RelationshipManagement,ERP - Financials,ERP - Manufacturing,Human ResourcesMagneTek, Inc.Manufacturing,Discrete /Hewlett-PackardOracle Developer,Oracle Alert,Oracle EDIGateway, OracleDiscoverer,Oracle FinancialAnalyzer, OracleSales Analyzer,Oracle Financials,Oracle HumanResources, OracleManufacturing,Oracle SupplyChain, OracleMarketing,Oracle Sales,Oracle8 or earlierDevelopment Tools/Java,ERP - Financials,ERP - Manufacturing,Supply ChainManagementMicros SystemsManufacturing,Discrete /Hewlett-PackardOracle ApplicationServer, OracleDesigner, OracleDeveloper,Oracle Financials,OracleManufacturing,Oracle SupplyChain, OracleMarketing,Oracle Sales,Oracle8 or earlierBusinessIntelligence/StrategicEnterprise Management,Customer RelationshipManagementAmerican Air Filter Manufacturing,(AAF)Discrete / CompaqOracle Developer,Oracle FinancialAnalyzer,Oracle Sales Analyzer,Oracle Financials,OracleManufacturing,Oracle SupplyChain, OracleMarketing,Oracle Sales,Oracle8 or earlierE-Business/E-Commerce,Data Warehousing/DataMart,ERP - Financials,Supply ChainManagementOracleSupportAmetek, Inc.Oracle ApplicationServer, OtherServer Products,Oracle Developer,Oracle Alert,Oracle EDI Gateway,Oracle Discoverer,Oracle FinancialAnalyzer, OracleStrategicEnterpriseManagement,Oracle Financials,OracleManufacturing,Oracle SupplyChain, OracleMarketing,Oracle Sales,Oracle8 orearlier, rategicEnterprise Management,ERP - Financials,ERP - Manufacturing,Internet Platform,Supply /Platform ProductsManufacturing,Discrete / IBMHigh Tech /Hewlett-PackardManufacturing,Discrete, High Tech /SunOracle Designer,Oracle Developer,Oracle Alert,Oracle FinancialAnalyzer, OracleSales Analyzer,Oracle Financials,Oracle HumanResources,Oracle Marketing,Oracle Sales,Oracle Service,Oracle8 or earlierDevelopment Tools/Java,ERP - Financials,Human ResourcesOracle Developer,Oracle Workflow,Oracle Discoverer,Oracle Express,Oracle FinancialAnalyzer, OracleSales Analyzer,Oracle Financials,OracleManufacturing,Oracle Projects,Oracle Marketing,Oracle Sales,Oracle8 or earlierE-Business/E-Commerce,Development Tools/Java,ERP - FinancialsOracle CRM Customer success Oracle CRM Customer success stories9

10CustomerIndustry/Platform ProductsOracle Business loper,Oracle BusinessIntelligenceSystem, OracleReports, ng,Oracle Sales,Oracle8 orearlier, rategicEnterprise Management,Customer RelationshipManagement,Development Tools/Java,ERP - Financials,ERP - Manufacturing,Internet ApplicationsMosaix, Inc.High Tech /Hewlett-PackardOracle Lite 3.5and earlier,Oracle FinancialAnalyzer, OracleFinancials,OracleManufacturing,Oracle Marketing,Oracle Sales,Oracle8 or earlierE-Business/E-Commerce,Customer nManufacturing,DiscreteOracle Financials,Oracle Marketing,Oracle Sales,Oracle8 or earlierCustomer RelationshipManagement,ERP - FinancialsPropeller, Inc.High Tech / SunOracle Designer,OracleDeveloper,OracleDiscoverer,Oracle Financials,Oracle SupplyChain, OracleMarketing,Oracle Sales,Oracle Service,Oracle8 or earlierE-Business/E-Commerce,Development Tools/Java,ERP - Financials,Supply ChainManagementRocky MountainElk FoundationPublic Sector / SunOracleApplicationServer, OracleDesigner, OracleDeveloper,Oracle Express,Oracle Financials,Oracle HumanResources,OracleMarketing,Oracle Sales,Oracle Service,Oracle8 or earlierE-Business/E-Commerce,Customer RelationshipManagement,Development Tools/Java,ERP - Financials,Human ResourcesSierra racle Sales,Oracle8 or earlierERP - Financials,ERP - ManufacturingOracle CRM Customer success storiesOracle ServicesCustomerIndustry/Platform ProductsOracle Business SolutionsOracle ServicesAppliedCommunications,Inc.High Tech /Hewlett-PackardOracle Designer,Oracle Developer,Oracle Alert,Oracle FinancialAnalyzer, OracleSales Analyzer,Oracle Financials,Oracle HumanResources,Oracle Marketing,Oracle Sales,Oracle Service,Oracle8 or earlierDevelopment Tools/Java,ERP - Financials,Human ResourcesOracleEducationFibex SystemsManufacturing,Discrete,Communications /SunOracle Designer,Oracle Developer,Oracle Alert,Oracle Discoverer,Oracle FinancialAnalyzer, OracleFinancials, OracleManufacturing,Oracle Service,Oracle8 or earlierE-Business/E-Commerce,Customer RelationshipManagement,Development Tools/Java,ERP - Financials,ERP - ManufacturingI-ONE.NetInternationalLtd.Retail, Other /Compaq,Sun,DEC,DigitalAlpha,IntelOracle ApplicationServer, OracleDesigner, OracleDeveloper, OracleJDeveloper,Oracle WebDB,Oraclee-CommerceGateway, OracleBusinessIntelligenceSystem, OracleFinancialAnalyzer, OracleReports, OracleStrategic EnterpriseManagement,Oracle Financials,Oracle InternetProcurement,Oracle SupplyChain, OracleCall Center,Oraclee-Commerce,Oracle IntegrationProducts &Technologies,Oracle Marketing,Oracle lligence/StrategicEnterprise Management,Customer RelationshipManagement,Data Warehousing/DataMart,DevelopmentTools/Java,ERP - Financials,Internet Applications,Internet Platform,Oracle 8i,Supply nsulting,OracleBusinessOnlinePropeller, Inc.High Tech / SunOracle Designer,Oracle Developer,Oracle Discoverer,Oracle Financials,Oracle SupplyChain, OracleMarketing,Oracle Sales,Oracle Service,Oracle8 or earlierE-Business/E-Commerce,Development Tools/Java,ERP - Financials,Supply ingOracleEducation,OracleSupportOracle CRM Customer success stories11

CustomerIndustry/Platform ProductsOracle Business SolutionsOracle ServicesCustomerIndustry/Platform ProductsOracle Business SolutionsOracle ServicesRocky MountainElk FoundationPublic Sector / SunOracle ApplicationServer,Oracle Designer,Oracle Developer,Oracle Express,Oracle Financials,Oracle HumanResources,Oracle Marketing,Oracle Sales,Oracle Service,Oracle8 or earlierE-Business/E-Commerce,Customer RelationshipManagement,Development Tools/Java,ERP - Financials,Human ltingCisco Systems, Inc.High Tech /Sequent,SunOracle Financials,OracleManufacturing,Oracle Projects,Oracle SupplyChain, Oraclee-Commerce,Oracle8 or earlierE-Business/E-Commerce,Data Warehousing/Data Mart,ERP - Financials,ERP - Manufacturing,Supply rgentCommunicationsCommunicationsOracle Financials,Oraclee-Commerce,Oracle8 or earlierE-Business/E-Commerce,ERP - FinancialsOracleEducation,Oracle SupportOracleDeveloper,Oracle Financials,Oracle Sales,Oracle Service,Oracle8iCustomer RelationshipManagementDrugEmporium.comRetail / SunOracle ApplicationServer, OracleFinancials, OracleSupply Chain,Oraclee-Commerce,Oracle Sales,Oracle8 or earlierE-Business/E-Commerce,Internet Applications,Internet Platform,Internet DiscreteOracle Workflow,Oracle Financials,OracleManufacturing,Oracle SupplyChain, Oraclee-CommerceCustomer RelationshipManagement,ERP - Financials,ERP - Manufacturing,Internet Applications,Supply ChainManagementI-ONE.NetInternationalLtd.Retail, Other /Compaq,Sun,DEC,DigitalAlpha,IntelOracle ApplicationServer, OracleDesigner, OracleDeveloper, OracleJDeveloper,Oracle WebDB,Oraclee-CommerceGateway, OracleBusinessIntelligenceSystem, OracleFinancialAnalyzer, OracleReports, OracleStrategic EnterpriseManagement,Oracle Financials,Oracle InternetProcurement,Oracle SupplyChain, OracleCall Center,Oraclee-Commerce,Oracle IntegrationProducts &Technologies,Oracle Marketing,Oracle lligence/StrategicEnterprise Management,Customer RelationshipManagement,Data Warehousing/DataMart,DevelopmentTools/Java,ERP - Financials,Internet Applications,Internet Platform,Oracle 8i,Supply ChainManagement,Custom/OtherScotland On LineCommunications,High TechOracle e-Commerce,Oracle8 orearlier, OtherE-Business/E-Commerce,Internet Applications,Internet PlatformWolframResearch, Inc.12High Tech, Other /SunOracleConsultingCustomerIndustry/Platform ProductsOracle Business SolutionsOracle ServicesI-ONE.NetInternationalLtd.Retail, Other /Compaq,Sun,DEC,DigitalAlpha,IntelOracle ApplicationServer, OracleDesigner, OracleDeveloper, OracleJDeveloper,Oracle WebDB,Oraclee-CommerceGateway, OracleBusinessIntelligenceSystem, OracleFinancialAnalyzer, OracleReports, OracleStrategic EnterpriseManagement,Oracle Financials,Oracle InternetProcurement,Oracle SupplyChain, OracleCall Center,Oracle e-Commerce,Oracle IntegrationProducts &Technologies,Oracle Marketing,Oracle lligence/StrategicEnterprise Management,Customer RelationshipManagement,Data Warehousing/DataMart,DevelopmentTools/Java,ERP - Financials,Internet Applications,Internet Platform,Oracle 8i,Supply nsulting,OracleBusinessOnlineSmall BusinessService Bureau(SBSB)Healthcare,ProfessionalServicesOracle CallCenter, Oracle8or earlierCustomerRelationshipManagementOracle CRM Customer success ssOnlineOracle CRM Customer success stories13

CustomerIndustry/Platform ProductsOracle Business SolutionsAirtouchCommunicationsOracle ApplicationServer, OracleDeveloper, OracleBusiness IntelligenceSystem, OracleFinancial Analyzer,OracleHumanResources, Oracle8or earlier, rategicEnterprise Management,Development Tools/Java,Human Resources,Internet PlatformI-ONE.NetInternationalLtd.Retail, Other /Compaq,Sun,DEC,DigitalAlpha,IntelOracle ApplicationServer, OracleDesigner, OracleDeveloper, OracleJDeveloper,Oracle WebDB,Oraclee-CommerceGateway, OracleBusinessIntelligenceSystem, OracleFinancialAnalyzer, OracleReports, OracleStrategic EnterpriseManagement,Oracle Financials,Oracle InternetProcurement,Oracle SupplyChain, OracleCall Center,Oracle e-Commerce,Oracle IntegrationProducts &Technologies,Oracle Marketing,Oracle lligence/StrategicEnterprise Management,Customer RelationshipManagement,Data Warehousing/DataMart,DevelopmentTools/Java,ERP - Financials,Internet Applications,Internet Platform,Oracle 8i,Supply ,DiscreteOracle Developer,Oracle BusinessIntelligenceSystem,OracleReports, OracleFinancials,OracleManufacturing,Oracle Marketing,Oracle Sales,Oracle8or earlier, OtherE-Business/E-Commerce,Business Intelligence/StrategicEnterprise Management,Customer RelationshipManagement,Development Tools/Java,ERP - Financials,ERP - Manufacturing,Internet ApplicationsScotland OnLineCommunications,High TechOraclee-Commerce,or earlier, OtherE-Business/E-Commerce,Internet Applications,Internet Platform14Oracle CRM Customer success storiesOracle ServicesFibex cle CRM Customer success stories15

16In Focus SystemsLeeson Electric CorporationMicros Systems, os.comwww.millipore.comOracle CRM Customer success storiesOracle CRM Customer success stories17

Mosaix, Inc.www.mosaix.comNational InstrumentsCorporationwww.natinst.com18Oracle CRM Customer success well ElectronicCommerce (EC)www.ec.rockwell.comOracle CRM Customer success stories19

20Rocky Mountain ElkFoundation (RMEF)Shop At Home, Inc.www.shopathome.comSmall Business ServicesBureau Oracle CRM Customer success storiesOracle CRM Customer success stories21

Westpac BankingCorporationBertelsmann AG,BOL.comwww.westpac.com.auwww.bol.comOracle at WorksFibex SystemsIn Focus SystemsLeeson Electric CorporationMosaix, Inc.Rocky Mountain Elk Foundation22Oracle CRM Customer success stories

Fibex SystemsOracle CRM Customer success stories24Oracle CRM Customer success storiesOracle CRM Customer success stories25

In Focus SystemsOracle CRM Customer success stories26Oracle CRM Customer success storiesOracle CRM Customer success stories27

Leeson Electric CorporationOracle CRM Customer success stories28Oracle CRM Customer success storiesOracle CRM Customer success stories29

Mosaix, Inc.Oracle CRM Customer success stories30Oracle CRM Customer success storiesOracle CRM Customer success stories31

Rocky Mountain Elk FoundationOracle CRM Customer success stories32Oracle CRM Customer success storiesOracle CRM Customer success stories33

Oracle e-Commerce Gateway, Oracle Business Intelligence System, Oracle Financial Analyzer, Oracle Reports, Oracle Strategic Enterprise Management, Oracle Financials, Oracle Internet Procurement, Oracle Supply Chain, Oracle Call Center, Oracle e-Commerce, Oracle Integration Products & Technologies, Oracle Marketing, Oracle Service,

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