Contractor Verification Skills And Knowledge - Microsoft

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Contractor VerificationSkills and KnowledgeFrequently Asked Questions 5.0

Table of ContentsTable of Contents . 1Abbreviations and Common Acronyms . 4Training Validity Periods . 4Messages on ISN Bulletin Board . 4General Questions . 5How is the SK review different from other audits or system reviewsconducted by BP (eg CAR)? . 7Is the SK Review a complete SEMS audit? . 7Will BP visit me onsite as part of this process? . 7Are the SK Review questions the same as the MSQs found in ISN? . 7Are resumes an acceptable form of documentation when provinginstructor proficiency? . 7Are resources available to help BP contractors? . 5How do we prove the quality of our training if we have been certified byan independent certification board? . 7Do the SK Review and TQ Matrix apply to all personnel or only thosephysically working offshore in the OCS? . 6Will my data be shared outside of BP? . 7My company has been asked to participate, but we do not physically sendpeople to work for BP in the OCS. What should I do? . 6Are consulting companies required to complete the SK Review and TQMatrix? . 6We have not secured work from BP in quite some time. May we beexempt from this process? . 6What are the priorities of completing BP’s Contractor Safety Managementrequirements in ISN? . 6What if I need additional time to complete the SK Review and/orcorrective actions? . 7My company performs work for BP in the OCS and we established a“Bridging Document” that adopts the BP SEMS Program and Practices.Can we simply reference the “Bridging Document” to satisfy therequirements for a “Yes” response in the SK Review? . 7If my company already utilizes required training by BP as part of theirSEMS program, do I have to create my own SEMS program? . 8What will happen during a site visit? . 8If you are new to ISN, below is the guidance on the timing it should take tocomplete each requirement and priorities of the requirements in ISN. . 6What if I only provide subcontractors to BP? . 8What’s the consequence of not complying with BP’s ContractorVerification requirements? Can I complete this later? . 6How do I submit my responses to the Corrective Actions? . 8What if my Single Point of Contact (SPOC) changes? . 6SK Review Questions . 6What is the Skills and Knowledge Management System Review? . 6How will I know when my company has successfully completed the SKReview? . 6How is my data evaluated and with what criteria? . 7How often will the SK Review need to be updated or re-evaluated? . 7My response includes confidential data. How do I respond? . 8My company has multiple divisions that all send personnel offshore. Doeseach division need to complete a separate SK Review? . 8What are acceptable responses to the questions in the SK Review? . 8TQ Matrix Questions . 8I currently have an ISN account, how do I obtain access to BP GoMTraining Matrix? . 8How often will we have to update the training qualification data withinISNetworld? . 8

Will our employees need to carry their ISN cards, and will BP have asystem in place to check these? . 8Why is ‘Contractor’s Own Policy’ being replaced by ‘BP Standard**’ in theTQ Course Description document? . 10Do we need to enter all employee training records or only thoseemployees who physically work for BP within the OCS? . 8Will the documents entered into ISN’s Training Manager suffice as TQdocumentation?. 10Is there any intention to standardize the TQ Matrix between the differentoperators? . 9How do I get registered with iLogistics? . 10Do we need to enter all employee training records or only thoseemployees who physically work for BP within the OCS? . 9What if my employees no longer work for the company and we would liketo deactivate an employee from iLogistics? . 10What if an employee no longer works for my company but is still in ISN?. 10Will training qualifications uploaded for another operator also apply to BP?. 9TQ Assurance Spot Check . 10Can an occupational role be added to the TQ Matrix if required? . 9Can I go through the TQ assurance spot check voluntarily? . 10Can I assign my employees to multiple occupational roles? . 9Does an email get sent to the administrator of the account when a newaction item is available? . 10Are we required to put instructor information into the TQ Matrix? . 9Your company is not required to provide instructor information into the TQMatrix. If desired, your company can add this information into the TrainingManager tool. . 9How do contractors receive the Action Item notification to know a TQAssurance Spot Check has been requested? . 10What sort of training is acceptable in order to fulfill TQ requirements? . 9Will BP provide renewal classes for these annuals? . 9Do TQ documents supporting a TQ Assurance Spot Check need to beattached in the Action Item tracker? Or can I email them? . 11Can one TQ credit be cross-referenced and applied in order to fulfillmultiple requirements? . 9Will any of my employees be spot-checked if I do not send themoffshore? . 11Are refresher courses acceptable to meet initial training requirements? . 9Will the TQ Assurance Spot Check be for one employee or could it be forseveral? . 11My employees participate in a formal assessment done by a third-party inorder to obtain certification every three years. Can this certificationprogram fulfill the skills and knowledge assessment for 3 years? . 9What if my Company’s validity period differs from BP’s standards? . 9For courses that are hierarchical in nature, can the more comprehensivetraining course cover the training requirement for the less comprehensivecourse? . 10Why are OSHA and other regulatory standards referenced? . 10What kind of documentation is acceptable? . 10If an employee has already completed the TQ Assurance Spot check, willhe/she be selected again? . 11If our company gets selected for a TQ Assurance Spot Check, how longdo we have to provide the documentation? . 11How long does it take for the TQ Verifier to respond after submittingdocumentation within the Action Item Tracker? . 11What happens if our office is closed for a holiday and we do not respondto the spot check within a 24 hour period? . 11

Will my Learning Management System (LMS) for training suffice assupport for TQ documentation during the TQ Assurance Spot Check? . 11Can my data in Training Manager be linked to the requirement of TrainingQualifications? . 13ISN Questions . 11What is a Hiring Client? . 11Is Training Manager required for BP Gulf of Mexico to be able to view mytraining qualifications? . 14What is ISN?. 11Can anyone else see my Training Manager data? . 14What will happen if we don’t subscribe to ISN? . 12How do I stay logged in to ISNetworld? . 14This is a condition of doing business with BP. . 12Are resources available to help BP contractors? . 12How do I become a member of ISN? . 12How much does a subscription cost and additional fees? . 12How does my company add BP to our ISNetworld client list? . 12Is ISN a secure database to store my information? . 12What happens to my data in the event I do not renew my subscriptionafter expiration?. 12What if my company has multiple subscriptions? . 12Does the questionnaire within ISN satisfy the questionnaire requirementsfor Operators using ISN? . 12Is a hard copy of the questionnaire available? . 12What types of documents are submitted in ISN? . 12What is RAVS? . 13Does ISN track/house individual level data? . 13Who can access my data? . 13What if the data changes how is it updated? . 13Will I have to input data for each Hiring Client? . 13How are updates or tasks communicated? . 13How is my data evaluated and what criteria are reviewed? . 13Why can’t we continue to provide the information the way we have in thepast? . 13

Abbreviations and Common AcronymsMessages on ISN Bulletin BoardThe ISN Messages can be found within ISNetworld. You can access the Messages by thefollowing method:Full Name Skills and Knowledge ManagementSystem Review Training Qualification Matrix Outer Continental Shelf ISNetworld Single Point of Contact Review and Verification Services Contractor Assessment Retention General Non-Verified Management SystemQuestionnaireAbbreviation SK Review TQ MatrixOCSISNSPOCRAVSCARGNVMSQTraining Validity PeriodsValidity PeriodTQ CourseDescriptionDefinition999InitialEvidence of training is requiredone time12AnnualTraining is required to berefreshed each year36Every 3 YearsTraining is required to berefreshed every three years48Every 4 YearsTraining is required to refreshedevery 4 yearsDec 31stEach Calendar YearTraining must be completed byDecember 31st each year 1. Go to Messages2. Select Bulletin Board3. Within the Select Owner Client or ISNetworld dropdown box select: BP – Gulfof Mexico Business Units

Bulletin Board MessageAccess to Activity ListFAQForward ISN Msgs to EmailGranting Access -TRNG MGRPopulating TRNG MGRSK Review Audit ProtocolSK Review Completion GuideTQ Assurance Spot CheckTQ Course DescriptionDescriptionStep by Step Guide for requesting access toBP GoM TQ Activity List.Outlines all of the Contractor VerificationFrequently Asked Questions (FAQs).Bulletin Board MessageTQ Ensuring ComplianceDescriptionProvides Contractor with steps for a selfverification of their compliance to BP’s TQrequirements.TQ MatrixIdentifies required Training Qualifications foreach Occupational Roles (performedoffshore).Describes how to set up external emailnotification when an Action Item(s) has beenassigned in ISN to the contracting company.TQ SetupStep by Step Guide for entering TrainingQualifications (TQ) requirements inISNetworld.Explains the process on how to grant theOperator access to view the Contractor'sTraining Manager information in ISNetworldTRNG Mgr to TRNG QualsExplains process for building equivalenciesbetween Training Manager and TrainingQualifications in ISNetworld.Step by Step Guide for setting up andentering information into the TrainingManager.TQ Template ReminderProvides Contractor tips on how tosuccessfully upload the TQ Templatespreadsheet.Updating a TQ DateExplains how to update Non-VerifiedTraining Qualification dates within ISN.Provides the questions from the SK Reviewand a description of what is a good responselooks like. The guide also provides scoringcriteria to evaluate responses.This guide outlines the step by step processfor completing the SK Review in ISNetworld.Provides the guidance on the TQ Spot Checkprocess after a Contractor have goneoffshore.Lists all Training Qualifications from the TQMatrix with their corresponding ISNReference, Regulatory or StandardReference, Validity Period, Description andthe Suggested Delivery Method.General QuestionsAre resources available to help BP contractors?There is an SK (Skills and Knowledge) Review Verifier and a TQ (Training Qualifications)Matrix Verifier assigned to each contractor. You may contact the respective personaccordingly or you can always send an email to BPGoMSEMSCV@bp.com for support.

Management System Questionnaire (MSQ)1 WeekReview and Verification Score (RAVS)1 WeekThe SK Review and TQ Matrix apply to all contractor employees that physically go to BP Gulfof Mexico facilities in the OCS (Outer Continental Shelf) to perform work activities. Domesticservices are currently the only exception.Skills and Knowledge Review (SK Review)2 WeeksTraining Qualification Review (TQ Review)1 Week to 6 WeeksAm I exempt from this process if I provide OCS services or equipmentremotely?If you do not physically send people to a BP OCS regulated facility, vessel, or MODU, thisprocess is not applicable to you.What’s the consequence of not complying with BP’s Contractor Verificationrequirements? Can I complete this later?Do the SK Review and TQ Matrix apply to all personnel or only those physicallyworking offshore in the OCS?My company has been asked to participate, but we do not physically sendpeople to work for BP in the OCS. What should I do?If your company is not working or planning to work for BP within the OCS, this process is notapplicable to you. Send the Contractor Verification team an email atBPGoMSEMSCV@bp.com and let us know.Completing the requirements is a condition of doing business with BP.What if my Single Point of Contact (SPOC) changes?Keeping your company’s SPOC information up-to-date is very important to maintainingcompliance with this project. Notify the SEMS CV Project Team of the new SPOC’s contactinformation BPGoMSEMSCV@bp.com as soon as it changes.SK Review QuestionsAre consulting companies required to complete the SK Review and TQ Matrix?All companies who physically send people to a BP OCS regulated facility, vessel or MODUmust complete this process. The TQ matrix has a number of occupational roles tailoredspecifically for consultants.We have not secured work from BP in quite some time. May we be exemptfrom this process?What is the Skills and Knowledge Management System Review?The BP Contractor Skills and Knowledge Management System Review corresponds with APIRP 75 and 30 CFR 250 – Subpart S (SEMS). The purpose of the SK Review is specificallydesigned to help BP verify that their contractors have the necessary systems in place toensure their employees have the required skills and knowledge needed to safely work in theOCS.If you are not going offshore, there is no immediate need to complete this process. Thecompletion of the SK Review and TQ Matrix will be a prerequisite to work for BP OCS facilitieswithin GoM.How will I know when my company has successfully completed the SKReview?What are the priorities of completing BP’s Contractor Safety Managementrequirements in ISN?If you are new to ISN, below is the guidance on the timing it should take to complete eachrequirement and priorities of the requirements in ISN.Once you have completed the SK Review, the BP team will inform you of your status andwhether there are conformance gaps. An agreed to corrective action plan along with duedates will be implemented to address gaps. After all corrective actions have been closed out,you will receive an SK Review Close Out letter.

How is my data evaluated and with what criteria?Upon receipt of your completed SK Review, your responses and attached documentation willbe assessed for conformance. Ultimately, the SK Review is graded as a pass/fail meaning thatyou either conformed as required or you did not. We expect that many contractors mayhave a few areas requiring corrective actions, and as long as we can correct them in asuitable time frame, a pass grade will be given when the corrective actions are completed.Please refer to the “SK Review Audit Protocol” document to aide you through yourresponses, which can found on the ISN Bulletin Board.skills and knowledge required to safely work in the OCS. The MSQ’s can be answered with asimple ‘yes/no’, while the SK Review requires the contractor to upload supporting evidenceof their response.Are resumes an acceptable form of documentation when proving instructorproficiency?Resumes can be an acceptable form of documentation. BP is looking to understand themethods that your company has chosen to utilize to track, record, and determine instructorproficiency. Please refer to the “SK Review Audit Protocol” located on the ISNetworld’sBulletin Board for further clarification.How often will the SK Review need to be updated or re-evaluated?Once the project is complete the SK Review will become part of BP’s current HSE audit,Contractor Assessment Retention (CAR). This will need to be re-assessed every five years.How is the SK review different from other audits or system reviews conductedby BP (eg CAR)?The SK Review is based on Elements 6 and 7 of SEMS regulations and is designed to ensurethat BP is sustaining compliance, and that our contractors have the processes in place toconform. Other BP audits may contain similar questions to the SK Review but may notspecifically address all the information that is required under SEMS Elements 6 and 7. WithinOperate State, the SK Review will be integrated with the CAR process which will reduce theoverlap.How do we prove the quality of our training if we have been certified by anindependent certification board?If the certification and proof comes from an accredited school or by a recognized body ofexpertise, it may be acceptable.Will my data be shared outside of BP?Contractor information will not be shared outside of BP personnel with the exception ofauthorized regulatory agencies as required in the course of an inspection or audit and/or 3rdParty Service Providers contracted by BP to conduct the SK Review. Your data will be storedwithin ISNetworld.Is the SK Review a complete SEMS audit?What if I need additional time to complete the SK Review and/or correctiveactions?The SK Review is based on Elements 6 and 7 of SEMS, and it is specifically designed to help BPverify that our contractors have the necessary systems in place to ensure the required skillsand knowledge of their employees to safely work in the OCS. The SK Review is not acomprehensive audit of all elements of SEMS.All Action Items are expected to be completed by the assigned due date. If you needadditional assistance, please send an email to the Contractor Verification Team atBPGoMSEMSCV@bp.com.Will BP visit me onsite as part of this process?Contractors who perform higher risk roles should expect a site visit as part of this process.BP will inform you if this is required and set up a suitable time. Two examples of higher riskroles are drilling and crane operation.Are the SK Review questions the same as the MSQs found in ISN?Although there is potentially some overlap, the SK Review focuses specifically on SEMSElements 6 and 7 and reviews how a contractor ensures their employees have the necessaryMy company performs work for BP in the OCS and we established a “BridgingDocument” that adopts the BP SEMS Program and Practices. Can we simplyreference the “Bridging Document” to satisfy the requirements for a “Yes”response in the SK Review?For a “Yes” response, you will need to attach the Bridging Document and indicate the specificprograms and practices adopted from BP. In addition, you will be asked to provide otherdocuments that demonstrate the activities you performed to meet the stated expectation(i.e. record of employee training, records of employee qualifications to perform workactivities, record of employee skills and knowledge verification, record of adoptedprocedures/practices, etc.)

If my company already utilizes required training by BP as part of their SEMSprogram, do I have to create my own SEMS program?You are not required to create your own SEMS program. Contractors may adoptappropriate sections of the Operator’s SEMS program and/or develop their own practicesthat meet the requirements of the Operator’s SEMS program. For a “Yes” response to aquestion in the SK Review, you will be asked to provide the documents that identify thesections adopted from the BP SEMS Program and records of the activities performed (by BP)to meet the stated expectation (i.e. record of employee training, records of employeequalifications to perform work activities, record of employee skills and knowledgeverification, record of adopted procedures/practices, etc.)What will happen during a site visit?The Verifier will review all submitted information for each question of the SK Review. Areview will be conducted on any submitted Action Items.What are acceptable responses to the questions in the SK Review?All contractors receive a copy of the SK Review Audit Protocol guidance document which liststhe acceptable criteria for responding to each question. This document can be found on theISNetworld’s Bulletin Board.TQ Matrix QuestionsI currently have an ISN account, how do I obtain access to BP GoM TrainingMatrix?You will need to connect with BP Gulf of Mexico in ISN using the instructions located on theISN Bulletin Board entitled “Access to Activity List”. At that point, you will see therequirements and have the ability to see the TQ Matrix to begin assigning your employees.What if I only provide subcontractors to BP?You still have to complete the SK Review, but only the applicable sections that pertain tosubcontractors.How often will we have to update the training qualification data withinISNetworld?My response includes confidential data. How do I respond?It should be updated on a regular basis. As your staff receives new Training Qualifications orrefresher courses you should update ISNetworld at the same time you update your existingtracking system. Employees will eventually need to be current in ISNetworld in order to gooffshore for BP.You can protect your confidential information by blocking out names, numbers, financialdata, etc.How do I submit my responses to the Corrective Actions?You can submit your responses to the Corrective Actions through the ISNetworld Portalwithin the Action Items section. Please refer to the “SK Review Completion Guide” documenton the ISNetworld Bulletin Board.Will our employees need to carry their ISN cards, and will BP have a system inplace to check these?BP will not be using the ISN card feature at this time. We do intend to review if this is apractical option for BP in the future.My company has multiple divisions that all send personnel offshore. Does eachdivision need to complete a separate SK Review?Do we need to enter all employee training records or only those employeeswho physically work for BP within the OCS?This is evaluated on a case-by-case basis and often determined by understanding if there is adifference in processes, procedures, and/or policies for each division. Also, the type of workthat each division does is a factor. If you have a question, please send an email toBPGomSEMSCV@bp.com.You will only need to enter the training qualifications for employees who will physically workfor BP within the OCS.

Is there any intention to standardize the TQ Matrix between the differentoperators?Although the TQ Matrix will not be fully standardized between operators, the use of theISNetworld solution allows BP to move in that direction. BP is building upon the workcompleted by other operators and using their work as the foundation of the TQ Matrix. BPhas also added a number of occupational roles and training qualifications that were notcurrently in the system.Do we need to enter all employee training records or only those employeeswho physically work for BP within the OCS?You will only need to enter the training qualifications for employees who will physically workfor BP within the OCS.Are we required to put instructor information into the TQ Matrix?Your company is not required to provide instructor information into the TQ Matrix. Ifdesired, your company can add this information into the Training Manager tool.What sort of training is acceptable in order to fulfill TQ requirements?BP has provided guidance in the “TQ Course Description” document under the ‘RegulatoryReference or Standard’ column. This document can be found on the ISNetworld BulletinBoard.Will BP provide renewal classes for these annuals?No. It is incumbent upon the Contractor to ensure all employees who go offshore obtain theannual renewal courses with their respective company approved training provider. Pleaserefer to the “TQ Course Description” on the ISNetworld Bulletin Board.Will training qualifications uploaded for another operator also apply to BP?Yes, all General Non-Verified (GNV) trainings that have been uploaded for another operatorwill count towards fulfillment of the BP requirements. Your company will still be required tosubmit TQ reports to BP GoM.Can one TQ credit be cross-referenced and applied in order to fulfill multiplerequirements?Not in general. Training should be consistent with the “Contractor Skills and KnowledgeVerification: Training Qualification Matrix Course Descriptions” document which can befound on the ISN Bulletin BoardCan an occupational role be added to the TQ Matrix if required?If a contractor has difficulty matching one of its roles with an applicable occupational rolewithin the TQ Matrix, BP will work with them to map it to one of the existing roles. Forsupport, please send an email to BPGoMSEMSCV@bp.com with a job description includingthe technical and physical work needed to perform the job. If an additional role is stillrequired, BP will add a new role.Can I assign my employees to multiple occupational roles?Yes. Please refer to the “TQ Setup” document located on the ISNetworld Bulletin Board.Are refresher courses acceptable to meet initial training requirements?No. A refresher is only acceptable if the employee has taken the full version of the course.My employees participate in a f

ISNetworld. TRNG Mgr to TRNG Quals Explains process for building equivalencies between Training Manager and Training Qualifications in ISNetworld. TQ Template Reminder Provides Contractor tips on how to successfully upload the TQ Template spreadsheet. Updating a TQ Date Explains how to update Non-Verified Training Qualification dates within ISN.

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