MaxCS Private Cloud Assessment Tools - Know.altigen

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Cloud Service Assessment Tools The Dealer runs various assessment tools to confirm that the customer system has sufficient bandwidth/storage to handle the MAXCS Private Cloud service. Test Guidelines DO NOT run the NAT or VoIP test tools on the MaxCS server while switching services are running. o If you run the tool on the MaxCS server while switching is up, the test will fail. Failure to run tests and provide results will hold up the order until these objectives are met. Each test MUST be run, with the exception of the Extension Trunk Bandwidth Tool. To get accurate results, we recommend performing the tests from 2 to 3 desktop systems. Test 1: VoIP Test Tool 1. To start the test, go to http://www.visualware.com/bcs/index.html and click Download BCS for Windows. 2. Click Application. 3. Follow the instructions as shown. Cloud Service Assessment Tools 7/25/2018 Page 1 of 5

Next, go to http://www.altigen.com/voip.html. This tool analyzes network speed, consistency of service, jitter, and voice quality from a user’s perspective. The tool will pass simulated VoIP Traffic to your computer and will measure the quality and performance of the Internet connection between your network and the AltiGen Cloud. 1. Change the number of VoIP Lines to equal the amount of required extensions. Example: 12 Users equal 12 VoIP Lines to test 2. Select 60 seconds for the Test length. Cloud Service Assessment Tools 7/25/2018 Page 2 of 5

3. There are many results to look at, some graphical and some text based. Gather screen-shots of each tab specified below. Failure to provide screen-shots, even if it’s one, will result in incomplete or inconclusive tests Cloud Service Assessment Tools 7/25/2018 Page 3 of 5

Test 2: VOIP/NAT Firewall Test Tool http://nat.atgncloud.com:8080/NatTest/test.htm This tool ensures that the customer’s firewall is compatible with the MAXCS Private Cloud service. The link to this test will be accessible from the AltiGen Partner portal. 1. Before running tests make sure you have Advanced View checked/selected. 2. Once the test completes, click on Save Results to File. Note the location where you saved the results. NOTE: If you see the screen below, right click and select “Run this plug-in” Cloud Service Assessment Tools 7/25/2018 Page 4 of 5

Test 3: Extension Trunk Bandwidth Tool NOTE: This test is used only for existing MAXCS customers who are migrating to MAXCS Private Cloud This is a Windows Command-line tool developed by AltiGen that calculates the maximum number of extensions that can be in use at the same time during the MAXCS CDR report configured retention period. Since the tool uses the MAXCS Internal CDR database, it can only be run on the MAXCS server. This tool is found on the AltiGen Partner portal. 1. Copy EXTTRKTool3.zip to the MAXCS server. 2. Unzip EXTTRKTool3.zip then run EXTTRKTool2.exe. Usage: This tool will also calculate trunk usage type when prompted with q- e Peak extension calls t Peak trunk calls T Peak trunk calls without SIP-Tie trunks) m Trunk minutes M Trunk minutes without SIP-Tie q To quit This tool will display a list of the top number of extensions that are in use at the same time. To calculate the estimated bandwidth needs, multiply peak calls by CODEC used e.g. 12*100(G711) 1.2Mb/sec Download the files from here: link bf61ea3d5fe6e846320e6715d9e94c1b&realfilename EXTTRKTool4.zip Transmitting Results Once you’ve completed all the tests, compile the results into a single document, save the document using the name of the opportunity and email it to AltiGen’s Sales Engineers at atgnse@altigen.com. Cloud Service Assessment Tools 7/25/2018 Page 5 of 5

The tool will pass simulated VoIP Traffic to your computer and will measure the quality and performance of the Internet connection between your network and the AltiGen Cloud. 1. Change the number of VoIP Lines to equal the amount of required extensions. Example: 12 Users equal 12 VoIP Lines to test 2. Select 60 seconds for the Test length.

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