Investigation Plan - I-Sight

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Investigation Plan template

Use this document to plan your investigation. If changes to the information in the plan occur during the course of your investigation, they can be recorded in the notes section on each page. Investigation plan template keep track Log intake, investigator assignment and dates related to your investigation. page: 3 Plan 1. Investigation Overview pages: 3 - 5 2. Scope of the Investigation page: 6 3. Investigation Steps Organize your investigation interview appointments. page: 11 pages: 7 - 15 4. Costs and Budget page: 16 5. Confidentiality page: 17 organizing Forecast your budget, schedule and unforseen costs. page: 16

1 Investigation Overview NOtes: Issue to be investigated: How the referral was received: Hotline When the referral was received: When the case was accepted: Investigator assigned: Summary of the complaint: TIP: The complaint summary should include only the facts: Who made the complaint, when, how and what he or she said. Investigation Plan Template 3

Investigation Overview NOtes: Risks to the Investigation Flight risk for suspects: Destruction of documents: Anticipated delays: Lack of cooperation: Fear of reprisal: Collusion between witnesses: TIP: If there is a risk that important electronic evidence may be destroyed, take immediate steps to preserve it. Other risks: learn more Watch this webinar on Identifying and Collecting Digital Evidence Investigation Plan Template 4

Investigation Overview NOtes: Involved parties Complainant(s): Alleged wrongdoer(s): Witnesses: Other involved parties or agencies: TIP: Use your words carefully when referring to those involved in the complaint. Avoid words such as “victim” and “accused” as they can appear to lead to a particular conclusion. Stick with neutral language. Investigation Plan Template 5

2 Scope of the Investigation NOtes: Sources of evidence Documents: Witnesses: Expert input: Other sources of information Employee handbook: Applicable laws: Company policies: Research related to the misconduct: Areas not being investigated and why: Investigation Plan Template 6 TIP: Beware of “scope creep”. To learn more, read 3 Tips to Avoid Scope Creep in Workplace Investigations

3 Investigation Steps NOtes: List of activities to be performed Activity: Person responsible: Time frame: Activity: Person responsible: Time frame: Activity: Person responsible: Time frame: TIP: Investigation steps could include such activities as: Requesting video footage from an incident location Reserving a room for investigation interviews Contacting outside experts for forensic analysis, legal advice, translation, etc. Activity: Making interview appointments Person responsible: Time frame: Investigation Plan Template 7 Communicating with the IT department to gather evidence

Investigation steps NOtes: List of activities to be performed Activity: Person responsible: Time frame: Activity: Person responsible: Time frame: Activity: Person responsible: Time frame: TIP: Investigation steps could include such activities as: Requesting video footage from an incident location Reserving a room for investigation interviews Activity: Contacting outside experts for forensic analysis, legal advice, translation, etc. Person responsible: Time frame: Making interview appointments Communicating with the IT department to gather evidence Investigation Plan Template 8

Investigation steps NOtes: List of activities to be performed Activity: Person responsible: Time frame: Activity: Person responsible: Time frame: Activity: Person responsible: Time frame: TIP: Investigation steps could include such activities as: Requesting video footage from an incident location Reserving a room for investigation interviews Activity: Contacting outside experts for forensic analysis, legal advice, translation, etc. Person responsible: Time frame: Making interview appointments Communicating with the IT department to gather evidence Investigation Plan Template 9

Investigation steps NOtes: List of activities to be performed Activity: Person responsible: Time frame: Activity: Person responsible: Time frame: Activity: Person responsible: Time frame: TIP: Investigation steps could include such activities as: Requesting video footage from an incident location Reserving a room for investigation interviews Activity: Contacting outside experts for forensic analysis, legal advice, translation, etc. Person responsible: Time frame: Making interview appointments Communicating with the IT department to gather evidence Investigation Plan Template 10

Investigation steps NOtes: Interview plan with locations Interview Subject Date/Time: Location: Interview Subject Date/Time: Location: Interview Subject Date/Time: Location: TIP: Choose interview locations carefully. Interviews should be conducted on neutral ground, in a private place. The interview room should have few distractions and be easily accessible for the interviewee. Interview Subject Location: Date/Time: Investigation Plan Template 11

Investigation steps NOtes: Interview plan with locations Interview Subject Date/Time: Location: Interview Subject Date/Time: Location: Interview Subject Date/Time: Location: TIP: Choose interview locations carefully. Interviews should be conducted on neutral ground, in a private place. The interview room should have few distractions and be easily accessible for the interviewee. Interview Subject Location: Date/Time: Investigation Plan Template 12

Investigation steps NOtes: Interview plan with locations Interview Subject Date/Time: Location: Interview Subject Date/Time: Location: Interview Subject Date/Time: Location: TIP: Choose interview locations carefully. Interviews should be conducted on neutral ground, in a private place. The interview room should have few distractions and be easily accessible for the interviewee. Interview Subject Location: Date/Time: Investigation Plan Template 13

Investigation steps NOtes: Interview plan with locations Interview Subject Date/Time: Location: Interview Subject Date/Time: Location: Interview Subject Date/Time: Location: TIP: Choose interview locations carefully. Interviews should be conducted on neutral ground, in a private place. The interview room should have few distractions and be easily accessible for the interviewee. Interview Subject Location: Date/Time: Investigation Plan Template 14

Investigation steps NOtes: Document management Where will documents be stored: How will documents be recorded: Who will have access to them: Communication plan Who will have access to case information: Who will have specified access to certain information: Who will not have access to case information: Will law enforcement be involved? learn more Wondering whether to involve law enforcement? Read When to Report Employee Misconduct to Police Investigation Plan Template 15

4 Costs and Budget NOtes: Costs to be incurred: Forensic experts Legal advice Travel and related costs Translation Transcription Administrative costs E-DISCOVERY Timetable Interviews completed Evidence gathered Investigation report TIP: When outsourcing e-discovery for a sensitive case, it’s important to choose a vendor that can guarantee the integrity and security of the data collected. Learn more Read 5 Tips for Choosing an E-Discovery Vendor in a Workplace Investigation Investigation Plan Template 16

5 Confidentiality NOtes: Media: Other employees: General public: Concerns not covered elsewhere in the plan: TIP: In accordance with a recent NLRB ruling, employers must not require that employees keep details of an investigation confidential without a legitimate, documented reason. learn more For more information on the confidentiality ruling, watch The NLRB Confidentiality Ruling Affects Your Next Investigation. Investigation Plan Template 17

Expand Your Expertise Improve your investigation skills and your career. As thought leaders in the investigations space, i-Sight publishes helpful eBooks, guides, cheat sheets and templates and offers free bi-monthly webinars on topics related to investigations, ethics and compliance and corporate security. With a single focus on investigative case management solutions and a 16-year track record of successful implementations, i-Sight is the global leader in configurable case management software for investigations. If you have any questions: Office Email Phone 2255 Carling Ave. Suite 500 Ottawa, Ontario K2B 7Z5 Canada sales@i-sight.com media@i-sight.com support@i-sight.com 1-800-465-6089 1-613-244-5111 Free buyer’s guide Thinking about implementing case management software to streamline the way you conduct investigations? Download our free Case Management Software Buyer’s Guide today. Don’t miss out Visit i-sight.com for more great Resources

With a single focus on investigative case management solutions and a 16-year track record of successful implementations, i-Sight is the global leader in configurable case management software for investigations. offIce 2255 Carling Ave. Suite 500 Ottawa, Ontario K2B 7Z5 Canada emaIl sales@i-sight.com media@i-sight.com support@i-sight.com phone

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