Innovating New Tools And Apps For First Responders - Part I

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The Emerging Technology Forum Innovating New Tools and Apps for First Responders - Part I Roger Wespe & Mark Reddish APCO Government Relations Office June 26, 2013 Rosemont, IL 2013; all rights reserved

New Tools & Apps Serving first responders and the general public Made possible by advances such as: Faster data transfer Greater Mobility More computing power 2013; all rights reserved

Overview Open Government Data Data Analytics Social Media Apps 2013; all rights reserved

What is Open Government Data? Data produced or held by government that can be freely used or redistributed by anyone Goals: Increase government transparency Spur commercial development Benefit the public 2013; all rights reserved

Safety.Data.Gov More than 800 datasets to support decision-making as well as inspire new research and application development Categories such as Crime Data, Fire, Incidents and Crashes White House Safety Datapalooza DOT commits to facilitate access to car safety data 2013; all rights reserved

American Red Cross Apps leverage open government weather and geological data for disaster warnings 2013; all rights reserved

SaferCar app NHTSA’s app provides info such as recalls and crash test ratings. 2013; all rights reserved

Open City Sample web app - CrimeAround.us May 13– June 13 15 Property Crimes 14 Quality of Life Crimes (Ex – Narcotics possession) 0 Violent Crimes 2013; all rights reserved

National Day of Civic Hacking More than 11,000 people in 83 cities across America participated Task: use open government data to build tools and apps for public benefit Sample creation: Fire Visualization tool 2013; all rights reserved

Fire Visualization Web Application Map overlays by # fires, fire type, fire cause, fires per 1,000 people. Select stats by zip code(s) Compare zip codes for similarity of fire causes and types. 2013; all rights reserved

Overview Open Government Data Data Analytics Social Media Apps 2013; all rights reserved

Data Analytics Departments are collecting massive amounts of data Input: Weather, crime, news events, social media Analysis with short- and long-term predictions Greater Efficiencies 2013; all rights reserved

Results Predictive models can enhance situational awareness and inform tactics. Stats from IBM: Miami-Dade 73% hit rate identifying suspects in solved cases create models for solving cold cases Florida Department of Juvenile Justice 34% reduction in delinquency in schools since 2004 Lancaster, CA 1 million productivity improvement 2013; all rights reserved

Data Analytics with California PSAPs Analytics software parsed raw call information into usable data at all 464 PSAPs within state of California Call patterns began to emerge for a given day, week, month or year. Emerging trends help normalize massive amounts of data. For example: State of California expects approximately 47,000 calls placed to 9-1-1 on a daily basis Approximately 29% of calls are non life threatening These data provide call takers with proven daily call benchmarks by which ‘irregularities’ are easily spotted 2013; all rights reserved

Overview Open Government Data Data Analytics Social Media Apps 2013; all rights reserved

Social Media New tools New expectations 80% of Americans expect emergency response officials to monitor social media platforms* 36% expect help within 60 minutes of posting* 76% expect help in less than three hours of posting* *Source: American Red Cross. 2012 survey of more than 1,000 adults. 2013; all rights reserved

Social Media American Red Cross’s Digital Operations Center Find emergency and disaster victims and get them help Monitor disasters in near real-time by tracking keywords and sentiments Ex – earthquake, flood, tornado, etc. happy/horrible Targeted solutions Shelter needs, CPR trainings, personal messages, etc 2013; all rights reserved

Social Media FDNY Response to Superstorm Sandy Leveraging Twitter Shelter locations Secondary route of contacting emergency services 2013; all rights reserved

Overview Open Government Data Data Analytics Social Media Apps 2013; all rights reserved

Why Apps? Mobile apps are powerful tools for public safety communications Technology is undergoing a major transformation to advanced, IP-based platforms FirstNet is developing a nationwide public safety broadband network, and Next Generation 9-1-1 systems will enable the use of new apps that will become essential components of emergency response 2013; all rights reserved

APCO Is Leading the Way APCO members are public safety communications experts Rich history as an ANSI standards development organization Extensive training, technical, and 9-1-1 comm center resources 2013; all rights reserved

APCO’s Application Community Website - AppComm www.AppComm.org 2013; all rights reserved

AppComm: The Destination for Public Safety Apps Prior to AppComm, public safety professionals largely had to learn about helpful apps by word of mouth. AppComm is a one-stop, trusted site for APCO members, the general public, and app developers to: rate and comment on apps, submit ideas for new apps, and make the community at large aware of other apps that are beneficial to public safety 2013; all rights reserved

AppComm 2013; all rights reserved

AppComm Features Learn about existing apps for public safety and emergency response Search by category, device, price, and function Create a Favorites list Rate and Comment on apps Use the “Submit App” form if there’s an app that should be included on the site Submit ideas for new apps Find links to download locations 2013; all rights reserved

Learn About What’s Out There 2013; all rights reserved

Learn About What’s Out There 2013; all rights reserved

Quickly Scan Descriptions 2013; all rights reserved

Get Answers to FAQs 2013; all rights reserved

Sort by Function 2013; all rights reserved

Sort by Function 2013; all rights reserved

Get News & Resources 2013; all rights reserved

Hear About Use Cases Comments “One time I responded for a call about an unknown white powder at a residence. Using WISER, we determined that it was an innocuous substance and spared the HAZMAT team a fullblown response.” - EMT 2013; all rights reserved

Submit Ideas 2013; all rights reserved

Submit Ideas “I’d like an extrication app that overlays air bags, reinforced posts, and power supply on a live image of the hybrid car I’m working on.” Augmented Extrication 2013; all rights reserved

New Feature - Group Talk I like using Active911 when I’m on duty at the rescue squad When we’re heading to a wreck or fire, mapping the destination on my smartphone makes it much easier to know our ETA, particularly when I’m in the back of the squad and can’t tell where we are This app would be better if 2013; all rights reserved

Join the Community! Participate & spread the word: www.AppComm.org Your ratings, comments, submissions, and ideas will drive innovation in public safety app development. Contact us at AppComm@apcointl.org #AppComm 2013; all rights reserved

QUESTIONS? Roger Wespe wesper@apcointl.org Mark Reddish reddishm@apcointl.org @GRO APCO 2013; all rights reserved

Public Safety Apps Prior to AppComm, public safety professionals largely had to learn about helpful apps by word of mouth. AppComm is a one-stop, trusted site for APCO members, the general public, and app developers to: rate and comment on apps, submit ideas for new apps, and make the community at large aware of other apps that are

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