AIGA 2005 Meeting - Asiaiga

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AIGA 2005 Meeting Behavioural Safety John Gillies, BOC 30 August 2005

Programme Behavioural Safety Myths Truths The Tools Whose Behaviour ?

The Myths Behavioural Safety . . . is about being ‘Nice to People’. removes the need for Systems, Procedures and Standards. is about ‘No Blame’. is what your workforce does. is for Western countries.

The Truths 90% of injuries are caused by people behaving unsafely. Behavioural Safety is built on a foundation of Systems, Operations & Engineering. Behavioural Safety adds emotion to rational thought. The major block to Behavioural Safety is Managers. Behavioural Safety needs careful placement in Asia.

It’s not your Equipment.

How do you behave ?

What results do you get ?

The Tools in BOC The Journey Hazard Pyramid Visible Leadership Motivation Measurement The RoadMap No-one gets hurt in BOC

Visible Leadership OR.

The Hazard Pyramid 1 Fatal 30 Major (LWCs) Outcomes (No Control) 300 Recordable Injuries (MTCs) 3,000 Near- Misses or First Aid Hazards 30,000 - Unsafe Acts - Unsafe Conditions created by employees, contractors or customers Inputs (control)

Example Forklift Loading Small Cylinders on to Truck Truck without Wheel Chocks

Hazard Pyramid Truck trailer moves, driver jumps to ground and truck rolls over the driver Fatal Truck trailer moves, driver jumps to ground and breaks leg Major (LWCs) Outcomes (No Control) Truck trailer moves, driver jumps to ground and sprains ankle Lift truck is driven into truck trailer and trailer moves Recordable Injuries (MTCs) Near- Misses or First Aid Hazards Wheel chocks not in place at rear wheels of trailer - Unsafe Acts - Unsafe Conditions created by employees, contractors or customers Inputs (control)

Motivate, Recognise, Discipline Expected Safety Behaviour of the Individual Encouraging people to behave safely Team Awareness Recognise Support Self Awareness Leave BOC Coach Train Counselling Formal Discipline Induct Leave BOC Recruit Leave BOC Learning Curve Unsafe Behaviour Accelerated Learning Curve Time

The Journey Incidents Dependent Independent Inter -dependent Foundation Standard Advanced World class time From work delivered to BOC from DuPont

Ac Dr I iv i ng y OC rs in g nc M s in g m c to d it ge ra er nt Em Co m I& n it y a in Au Tr Co s ks t io b il or iv a ta ot un tw rd a ls Strategic M co Ne da Go y ip li c sh Po er an ad Entry St Le The RoadMap World Class Organisational Advanced Operational Standard Foundation

Changing Behaviours Telling Power Intimidation Blind Obedience Punishing Rules Obedience Asking Listening Discussing Rewarding Empowerment Action from below Sensible Rules Where are YOU – because it STARTS with YOU !

Changing Behaviours LeadSafe Catching People doing things Right!

Whose Behaviours ? Behavioural Safety is about changing YOUR behaviour first Your staff will follow willingly – it’s them that gets hurt

No one gets hurt in BOC

The Truths 90% of injuries are caused by people behaving unsafely. Behavioural Safety is built on a foundation of Systems, Operations & Engineering. Behavioural Safety adds emotion to rational thought. The major block to Behavioural Safety is Managers. Behavioural Safety needs careful placement in Asia.

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