Portal User Guide - Cellgate

Portal User Guide

Technical Support – 972-231-1999 option 2The following User Guide is meant to provide a quick overview of the cellgate web portal. In order to find what you arelooking for quickly, here are the sections for the document:ContentsSection 1: Login. 3Section 2: Navigation Bar . 4Section 3: Device Triggers . 4Section 4: Device Status . 5Section 5: Add Notification . 6Section 6: Call Box Configuration. 7Section 7: Actions . 7Section 8: Logs . 8Section 9: Schedule . 9Section 10: Add User . 10Section 11: Access Methods. 11Section 12: Web and Mobile Access Assignments . 12Section 13: Access Areas . 13Section 14: User Restrictions . 13Section 15: Account Management. 14Section 16: Billing Info. 15Section 17: Advanced Operations. 16Section 18: Scheduling Templates (Advanced) . 17This guide provided by CellGate, is intended as a reference guide for the gate access portal interface. It is not intended to be usedas a public resource outside of CellGate.2

Technical Support – 972-231-1999 option 2Section 1: Login1. Open a Web Browser*This is the browser address bar2. Put the addresswww.zapopen.com in theaddress bar3. Enter your username andPassword as provided byCellgate*Must use non-Firefoxbrowser.This guide provided by CellGate, is intended as a reference guide for the gate access portal interface. It is not intended to be usedas a public resource outside of CellGate.3

Technical Support – 972-231-1999 option 2Section 2: Navigation BarA. DashboardThe Dashboard is usedto activate a selectnotifications.B. UsersThe Users tab is used toassign new accesscodes, web logins, Andother gate access.C. Logs (see Step 7)Logs are used formonitoring gate activity,and filtering whensearching for specificgate triggers.D. My AccountDisplays owner accountinformation.E. BillingBilling, and paymentinformation is heldhere.Section 3: Device TriggersGate TriggerOpens, or closes the gatedepending on theirposition.Camera TriggerUse to trigger images onthe cameras If your systemis equipped with a camera.Results of the trigger areprovided in Device Statusand in Activity LogsNote: Notifications forthese events will also besent if set up. (See Section4)This guide provided by CellGate, is intended as a reference guide for the gate access portal interface. It is not intended to be usedas a public resource outside of CellGate.4

Technical Support – 972-231-1999 option 2Section 4: Device StatusTo the right of the device isthe device status. For deviceslike gates, this will providestatus on the open state ofthe gate.For devices with a sensorassociated with them; like acamera with a motion sensor;there is a slider to defineautomatic or manualoperation:Automatic (default)Device will operate when thesensor associated with it istriggered for operation.ManualDevice will operate only whena user manually triggers thedevice.This guide provided by CellGate, is intended as a reference guide for the gate access portal interface. It is not intended to be usedas a public resource outside of CellGate.5

Technical Support – 972-231-1999 option 2Section 5: Add Notification1. Click on Notifications2. Find the device to set thenotification on3. Click Add Button4. Select Notification Type5. Complete the contactinformation6. Save the informationEach Device has its ownnotification types:GatesGate OpenedWill inform the user whenthe gate is opened, andwhich user opened thegate.Gate ClosedWill send notification whengate is closed.Gate Prop OpenWill send a report when thegate is open for 3 minutesor more.CameraPicture TakenPicture will be sent toassigned contactsPowerPower LostInforms of AC powerdisconnect or low voltagePower RestoredInforms when powerrestored to system.Scheduled Message FailureWill send message whenany device scheduling fails.This guide provided by CellGate, is intended as a reference guide for the gate access portal interface. It is not intended to be usedas a public resource outside of CellGate.6

Technical Support – 972-231-1999 option 2Section 6: Call BoxConfigurationConfiguring the numbersfor the system to call can bedone in two ways, from theDevice List or throughNotifications1. In Contact How? selectVoice2. Enter the text for theVoice call Prompt3. Enter up to 6 numbersfor the system to call4. Enter a unique code topush on handset keypad toallow entrySection 7: ActionsEditAllows you to Edit thedevice name anddescription lines for thedevice. (Shown to the right)1. Enter Device Name2. Enter Descriptive Text3. Click SaveLogs (See Section 7)Opens the Logs windowpre-filtered for the device.Schedule (See Section 8)Allows you set a schedulefor the activation of thedevice.This guide provided by CellGate, is intended as a reference guide for the gate access portal interface. It is not intended to be usedas a public resource outside of CellGate.7

Technical Support – 972-231-1999 option 2Section 8: LogsLogs can be opened in anumber of ways1. From the Navigation Bar,click Logs icon. This opensthe Activity Log containingall Activities Logs for thesystem.2. From the Area Bar, clickthe Log icon. The Logs pagewill open with the InstallLocation filter set to theArea and the Activity Logsonly displaying events forthe devices in the Area3. From the device action,click on the Logs icon. TheLogs page will open filteredto the Area and Device.Logs can be filtered byArea, Device / Port, AccessCode, Date Range, Users,System Response andResponse Types.Logs can be exported to anExcel spreadsheet saved tothe default downloadlocation for your browser.This guide provided by CellGate, is intended as a reference guide for the gate access portal interface. It is not intended to be usedas a public resource outside of CellGate.8

Technical Support – 972-231-1999 option 2Section 9: ScheduleEach device has the abilityto be triggered on a setschedule. There are threetypes of schedules: WeeklyRecurring, Set Dates,Blackouts.Weekly RecurringSchedules can be set torecur every week.1. Select Type (Hold Openor Momentary Open)2. Set Start Day and Time3. Set End Day and Time4. SaveOne-Time EventThese are single events forthe device as defined by theuser.1. Select Type (Hold open orMomentary Open)2. Enter a Title3. Set Start Date and Time4. Set End Date and Time5. SaveBlackoutsBlackout schedules preempt Weekly and Set Dateschedules. An examplewould be Blackout of a holdopen during a companyholiday.1. Select Blackout2. Enter a Title3. Set Start Date and Time4. Set End Date and Time5. SaveThis guide provided by CellGate, is intended as a reference guide for the gate access portal interface. It is not intended to be usedas a public resource outside of CellGate.9

Technical Support – 972-231-1999 option 2Section 10: Add UserFrom this page you canaccess and manage useraccounts.Add a New User1. Click on Add Button2. Enter User Name, theUser e-mail address, andTimezone.3. See Section 11 and 12 fordefining User Accessmethods.4. See Section 13 for whatareas the user should beable to access.5. See Section 14 for anyrestrictions on the useraccess.This guide provided by CellGate, is intended as a reference guide for the gate access portal interface. It is not intended to be usedas a public resource outside of CellGate.10

Technical Support – 972-231-1999 option 2Section 11: AccessMethodsGate Code – Assign a code upto 5 digits to the user for entryat a gate keypad.You also have the option ofsaving the code to the localdevice.RFID / Card / Clicker – Foreach you will assign:Type of Device – Select theproper type of device.Code – This is a uniqueidentifier for the access deviceto allow for identification ofthe device for the user.Wiegand Code – This is thehexadecimal code transmittedfrom the device to identifyand allow access.You can save this informationto the local device.Dial a Phone Number – Thesystem will dial the assignedphone number.Phone Number – enter thenumber to dial when gatebutton is pushed.Access Code – The code theperson called will enter in thephone to activate the gate.Actuation Mode – when holdopen is selected, the user getsthe option for momentaryopen or hold open whenentering the access code.This guide provided by CellGate, is intended as a reference guide for the gate access portal interface. It is not intended to be usedas a public resource outside of CellGate.11

Technical Support – 972-231-1999 option 2Section 12: Web andMobile Access AssignmentsProvide user access to theweb portal and mobileapplications.Mobile App Only – whenselected “Yes” user can onlyaccess the system on themobile app.Web/Smartphone LoginExpiration – “Yes” will displayadditional lines to assign adate and time for user accessto expire for the web portal.Email / Password – Enter theemail address and passwordfor the user. The emailaddress is used as theusername for the system.Read Only – Can only look atdisplayed information whenon “Yes”User permissions for UserControl, Device Control, BillingControls can be assigned asHidden, Read Only or Admin.Can Actuate provides whattype of gate opening the usercan perform on a device.This guide provided by CellGate, is intended as a reference guide for the gate access portal interface. It is not intended to be usedas a public resource outside of CellGate.12

Technical Support – 972-231-1999 option 2Section 13: Access AreasThere are two ways to definewhat specific areas a user willhave access to.At the top of the page is aglobal. If “Yes” is selected, theuser get access to all areasand the bottom part of thescreen disappears.The second way to assign areato a user is to assign based ona list of areas defined for theaccount. This listing is at thebottom of the page as shown.Section 14: UserRestrictionsThe default settings of thesystem allows access 24/7.By selecting “Specific” inany given area, you canassign a time and daterange for access to thesystem or a set number ofaccesses as provided.This guide provided by CellGate, is intended as a reference guide for the gate access portal interface. It is not intended to be usedas a public resource outside of CellGate.13

Technical Support – 972-231-1999 option 2Section 15: AccountManagementAdd and Manage contactinformation for account.1. Select the Add Button2. In the Add ContactWindow, fill out the formwith the appropriateinformation for the contact3. Save the informationThis is the contactinformation for Cellgate tocontact you to resolve anypotential problems with theaccount.This guide provided by CellGate, is intended as a reference guide for the gate access portal interface. It is not intended to be usedas a public resource outside of CellGate.14

Technical Support – 972-231-1999 option 2Section 16: Billing InfoAllows for editing of billinginformation and viewing ofinvoices.Edit Billing Method1. Select the Edit Button tothe right of PaymentInformation box.2. Select Change CreditCard. Enter new cardinformation in the windowand save.View Invoice1. In Invoices box, doubleclick on invoice you wouldlike to view.This guide provided by CellGate, is intended as a reference guide for the gate access portal interface. It is not intended to be usedas a public resource outside of CellGate.15