SAP Productivity Pak För Axfood

Expanding horizons. Emerging Technologies in SAP Education

90 minutes 1 bit of scene setting 10 topics 2011 SAP AG. All rights reserved. 2

The future of work really is changing and quicker than ever 2011 SAP AG. All rights reserved. 3

Four forces shaping the future of learning technology 2011 SAP AG. All rights reserved. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 4

1. Globalisation of Work and Workers (and Learning) Peer Candidate Customer Employee Manager Mentor Partner Contractor 5 Billion Mobile Users. Hollowing Out of Work. Transnational Workforce. 45% of Workforce today is contingent. Rapid Growth of MOOCs 2011 SAP AG. All rights reserved. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 5

2. Demographic Changes Traditionalists Born 1925 to 1945 Baby Boomers Born 1946 to 1964 Generation X Born 1965 to 1980 Millenials or Generation Y Born 1981 and after Generation 2020 ? Born after 2002 By 2020 over 50% of the Workforce will be born after 1981 Different Values Different Ideas Different Ways of Getting Things Done Different Ways of Communicating Different Ways of Learning 2011 SAP AG. All rights reserved. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 6

Top 5 Things Millennials Want From Their Next Organisation: 1. Will develop my skills for the future. 2. Has strong values. 3. Offers customisable options in my benefits and reward packages. 4. Allows me to blend work with the rest of my life. 5. Offers a clear career path. Source: Meister and Willyerd Harvard Business Review 2011 SAP AG. All rights reserved. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 7

Email usage is declining for younger generations 2011 SAP AG. All rights reserved. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 8

4. Consumerisation of IT 10 second rule of Mobile apps Source: 2012 Avanade Research 2011 SAP AG. All rights reserved. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 9

Changes Paradigm shift is REALLY happening driven by globalisation, generational shifts and technology uptake in the private realm. Technology vendors and corporations need to respond to avoid being left behind. Learning is increasingly becoming commoditised. This means we need to think about new models and new revenue streams. At the same time much of the market for learning has not been addressed as people had moved on whilst our offerings had not. (we see YOY reduction of classroom training public training attendance) SAP has a Learning Software business and a Learning Services business we are responding in both areas to these changes. 2011 SAP AG. All rights reserved. 10

How is SAP Education Responding to these changes?

SAP Education Services Getting (more) Online, Getting Mobile.

1. SAP Learning Hub Cloud Access to ALL SAP Learning Content

SAP Learning Hub Easy access to SAP’s learning content anytime, anywhere, always up to date Remove barriers to efficient and continuous SAP learning and knowledge development SAP Eduction News Hosted Platform 24/7, online, unlimited access Always up to date SAP Education‘s learning content Keep your SAP workforce up to date to reduce TCO and to unlock innovation 2013 SAP AG. All rights reserved. 14

SAP Learning Hub Easy to read, browse and searchable Flipbook format Public and Academy titles (not eAcademy) 450 eLearning titles Interactive, multi-media content OKPs 900 handbooks eLearning Handbooks Content in detail 150 OKP titles, incl. 600 role-based learning maps Early product training providing firsthand information on new releases Delta on implementation, upgrades and operation Available with Ramp-Up of every new release 10.000 eBooks, Simulations, presentations, guides Incl. assessments, demos and exercises From overview level, e.g. From overview level, e.g. SAP Overview (SAP01) SAP Hana Introduction (HA100) Overview of SAP for Banking (FS200) To advanced level, e.g. SAP Hana – installation and administration Sybase Unwired Platform – 2.1 Mobile Appl. Development Part 2 Variant configuration - Modeling 2013 SAP AG. All rights reserved. SAP Navigation (SAP129) SAP CRM Solution Overview (SAPCRe) Business Processes in Financial Accounting (AC010e) SAP Netweaver Application Servicer Overview (SAPTEe) To advanced level, e.g. BusinessObjects Webl Advanced Report Design 15

SAP Learning Hub 3 easy steps to start learning 1 SEARCH 2 SELECT 3 LEARN 2013 SAP AG. All rights reserved. 16

What customers say who have bought into SAP Learning Hub “We believe that learning is transformative, which is the key reason why we decided to use SAP Learning Hub. And with our own internal push towards virtual, constant and global learning, demonstrated by the launch of the Next Generation Learning concept of Our University, we saw the use of this site as a complementary fit.” http://www.youtube.com/watch?v 2GOLO9T3 TOI See official SAP press release: SAP Education Delivers On-Demand Learning to Capgemini and CSC 2013 SAP AG. All rights reserved. 17

SAP Learning Hub Business Status First Launched Q2 2012 60 customers have signed up 11.000 paying subscribers Significant revenue generator Massive pipeline Q4 2013 2011 SAP AG. All rights reserved. Confidential 18

2. SAP Learn Now Premium Mobile Learning Concept

SAP Learn Now * SAP Learn Now Feature Highlights include: Full text of Class Books Animated and/or Narrated Graphics SME Videos Highlighting, bookmarking, annotations Exercises using Workforce Performance Builder simulations Quizzes using Workforce Performance Builder assessments Q/A using a built-in interface with SCN 2013 SAP AG. All rights reserved. 20

Purchase Course Customer downloads free SAP Learn Now app from Apple App Store onto their iPad Customer purchases course from http://training.sap.com or through their normal Education Sales person NOTE: The free App only needs to be downloaded once. Further course purchases are downloaded into the same Course Manager App 2013 SAP AG. All rights reserved. 21

Booking Confirmation Customer receives booking confirmation 2013 SAP AG. All rights reserved. 22

Log In Customer opens the App on the iPad and accepts the privacy statement Customer logs in using email address & password from S-User registration 2013 SAP AG. All rights reserved. 23

Download and Consume Training Customer downloads the course which they have purchased Customer starts the SAP Learn Now course 2013 SAP AG. All rights reserved. 24

3. New Certification Crowd Sourced and Social.

What is new? SAP Certification Crowd Authoring Certified individuals can submit questions via a Crowd Authoring Portal and are eligible for rewards Link 2013 SAP AG. All rights reserved. 26

What is coming soon? SAP Credential Manager Credential Manager is a hosted Credential verification – solution that includes features that automate daily credential program tasks Customer or employer can search for certified individuals by location and offers a self-service platform to certified individuals where you can Certified individual can publish credentials to employer/customer view and track certification progress update personal information communicate with customer service publish verified credentials to employers and customers download your certified logo request certificate resends access benefits 2013 SAP AG. All rights reserved. Customer can request verification of certified status 27

4. On Demand VLC Move from Scheduled to On Demand

Next generation of VLC: Regional On Demand Scheduling 2011 SAP AG. All rights reserved. 29

5. Education Social Channel SAP Community Network

SAP Community Network Facts 2011 SAP AG. All rights reserved. 31

Education Pages on SCN * Learn Now Integration Learning Hub Integration Specialist Blogs and Themed Webinars Free Content Link to Training Webshop Engage in the conversation 2011 SAP AG. All rights reserved. 32

SAP Education Software From 20th Century to 21st Century.

6. SAP Workforce Performance Builder Push based Micro Learning.

Significantly Enhance User Knowledge conserve & share expertise and speed up end-user adoption User Knowledge Process Confidence End-User Adoption 2013 SAP AG. All rights reserved. 35

Why is WPB so efficient? * * * * 2011 SAP AG. All rights reserved. Internal 36

Workforce Performance Optimization Go Beyond Learning Deliver relevant knowledge and assets directly to your workforce Increase user adoption for new applications and changed processes Mitigate business risks and increase data quality Reduce internal support and help-desk efforts Business Impact Improve end-user productivity Features Desktop Assistant Enhanced Microlearning Capabilities Navigator Improvements Context Sensitive Help Improvements

WPB 9.2 Highlights Mobile Learning Solutions Take the knowledge where ever you go Turn wasted moments into productive time Perfectly suited for on-the-job Performance Support Facilitate location based training and enablement Business Impact The Next Level Of Mobile Learning Features Playback On Mobile Devices Mobile Performance Support – QR Codes Authoring For Mobile Applications Mobile Authoring

7. Extended Enterprise LMS Helping our customers make learning a profit centre

The Evolution of Learning Management Systems (Bersin by Deloitte www.bersin.com) Extended Advanced Extended Enterprise Learning Social Learning Talent Management Other Specialist (regulatory, compliance, etc. other unique needs) Integrated Learning Application with Other Learning Components, ERP, HR etc. E-Learning Platform Make e-Learning Possible Make e-Learning Easy Basic Training Management Systems Automate the Process of Instructor-Led Training 2013 SAP AG. All rights reserved. Public 40