Development Manager Installation And Configuration Guide - Micro Focus

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SERENA Development Manager 1.0 Installation and Configuration Guide Serena Proprietary and Confidential Information

Copyright 2011 Serena Software, Inc. All rights reserved. This document, as well as the software described in it, is furnished under license and may be used or copied only in accordance with the terms of such license. Except as permitted by such license, no part of this publication may be reproduced, photocopied, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written permission of Serena. Any reproduction of such software product user documentation, regardless of whether the documentation is reproduced in whole or in part, must be accompanied by this copyright statement in its entirety, without modification. This document contains proprietary and confidential information, and no reproduction or dissemination of any information contained herein is allowed without the express permission of Serena Software. The content of this document is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by Serena. Serena assumes no responsibility or liability for any errors or inaccuracies that may appear in this document. Trademarks Serena, StarTool, PVCS, Comparex, Dimensions, Mashup Composer, Prototype Composer, and ChangeMan are registered trademarks of Serena Software, Inc. The Serena logo and Meritage are trademarks of Serena Software, Inc. All other products or company names are used for identification purposes only, and may be trademarks of their respective owners. U.S. Government Rights Any Software product acquired by Licensee under this Agreement for or on behalf of the U.S. Government, its agencies and instrumentalities is "commercial software" as defined by the FAR. Use, duplication, and disclosure by the U.S. Government is subject to the restrictions set forth in the license under which the Software was acquired. The manufacturer is Serena Software, Inc., 1900 Seaport Boulevard, 2nd Floor, Redwood City, California 94063-5587. Publication date: November 2011

Table of Contents Chapter 1 Chapter 2 Welcome to Serena Development Manager . . . . . . . . . . . 5 Contacting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Platform Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Guide to Serena Development Manager Documentation . . . . . . . . . . . . . 5 5 5 Installation Prerequisites and Planning . . . . . . . . . . . . . 9 Start Here. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . What is Serena Development Manager? . . . . . . . . . . . . . . . . . . . . . Serena Development Manager Architecture . . . . . . . . . . . . . . . . . . Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preparing for the Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Software Compatibility Requirements . . . . . . . . . . . . . . . . . . . . . . Installation Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Database Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation Planning Checklists and Worksheets . . . . . . . . . . . . . . . Installation Planning for SBM Connector for HP Quality Center / ALM Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 10 11 11 12 12 12 13 13 14 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Installation Order. . . . . . . . . . . . . . . . . . . . . . Installing Serena License Manager . . . . . . . . . . Existing Serena License Manager Systems . New Serena License Manager Systems. . . . Installing Serena Business Manager . . . . . . . . . Existing Serena Business Manager Systems New Serena Business Manager Systems. . . Installing Dimensions CM . . . . . . . . . . . . . . . . Existing Dimensions CM Systems . . . . . . . New Dimensions CM Systems . . . . . . . . . . Installing Serena Development Control. . . . . . . Installing the Dashboard. . . . . . . . . . . . . . . . . Installation Tasks . . . . . . . . . . . . . . . . . . Chapter 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 16 16 16 16 17 17 17 17 17 18 18 21 21 Development Manager System Configuration . . . . . . . . . . 23 System Configuration Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring SBM for Serena Development Control . . . . . . . . . . . . . . . . . Applying Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Updating the Connection Details in the Web Services. . . . . . . . . . . . Importing and Promoting the Snapshots. . . . . . . . . . . . . . . . . . . . . . . . Checking the Admin User Privileges . . . . . . . . . . . . . . . . . . . . . . . . Importing and Promoting the Serena Development Control Snapshots 24 25 25 26 26 26 26 Installation and Configuration Guide 3

Promoting the Snapshots . . . . . . . . . . . . . . . . . . . . Setting Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring Administrative Owners . . . . . . . . . . . . . Configuring Default Owners . . . . . . . . . . . . . . . . . . Configuring the Process Applications . . . . . . . . . . . . . . . Updating the Connection Details in the Workflows . . . Updating the Application Links in the Event Mappings Reconfiguring the REST Grids . . . . . . . . . . . . . . . . . Republish the Process Apps . . . . . . . . . . . . . . . . . . Updating the Endpoints . . . . . . . . . . . . . . . . . . . . . Configuring Dimensions CM. . . . . . . . . . . . . . . . . . . . . . Configuring Dimensions CM for ALF Events . . . . . . . . Updating the Object Types in Dimensions CM . . . . . . Restart the Dimensions Listener . . . . . . . . . . . . . . . Checking the Configuration. . . . . . . . . . . . . . . . . . . Configuring the Serena ALM Dashboard . . . . . . . . . . . . . Files and Locations . . . . . . . . . . . . . . . . . . . . . . . . Starting the IBI WebFOCUS Server with Security Off . Setting the User to run Workspace Manager . . . . . . . Configuring the ODBC Data Sources . . . . . . . . . . . . Configuring the ODBC Connections . . . . . . . . . . . . . Setting up the Adapters . . . . . . . . . . . . . . . . . . . . . Configuring the Application. . . . . . . . . . . . . . . . . . . Checking the connection details in the .ACX files. . . . Configuring the alm.properties File . . . . . . . . . . . . . Updating the SSO details in the web.xml file . . . . . . Updating the server.xml file . . . . . . . . . . . . . . . . . . Customizing the Dashboard . . . . . . . . . . . . . . . . . . Creating a New Graph . . . . . . . . . . . . . . . . . . . . . . Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dashboard Issues . . . . . . . . . . . . . . . . . . . . . . . . . 4 Serena Development Manager 1.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 30 30 31 32 33 34 34 37 37 37 38 39 43 43 45 45 47 47 48 49 50 51 52 53 54 55 56 57 64 69

Welcome to Serena Development Manager Welcome to Serena Development Manager Contacting Technical Support Serena provides technical support for all registered users of this product, including limited installation support for the first 30 days. If you need support after that time, contact Serena Support at the following URL and follow the instructions: http://www.serena.com/support Language-specific technical support is available during local business hours. For all other hours, technical support is provided in English. Platform Support For details of supported server and client platforms, third party integrations, and Serena Integrations , see the Serena Release Plan for Serena Development Manager at: http://roadmap.serena.com From the Products list, select Development Manager, then click on the 1.0 release. From here you can display supported platforms and integrations. Guide to Serena Development Manager Documentation The Serena Development Manager documentation set includes the following manuals and tutorials. Manual or Tutorial Description Serena Development Manager Installation and Configuration Guide Describes how to install and configure the Serena Development Manager suite of products. (PDF manual) Serena Development Manager Getting Started with Serena Development Manager Gives an overview of Serena Development manager (PDF manual). Serena Development Manager Connector for HP Quality Center / ALM Describes how to configure and use the Development Manager web services that interact with HP Quality Center. Installation and Configuration Guide 5

Manual or Tutorial Description Serena Development Manager Web Services Reference Provides Information on the web services provided for Development Manager. Serena Development Manager Readme Provides information about platform requirements and known issues for Development Manager. The following installation and configuration manuals are referenced in this document. 6 Manual or Tutorial Description Serena Development Manager Web Services Reference Provides Information on the web services provided for Development Manager. Serena Development Manager Readme Provides information about platform requirements and known issues for Development Manager. Serena Business Manager Installation and Configuration Guide Provides information on installing SBM and creating a database. Database and Web server configuration information is also provided. (PDF manual) Serena Business Manager Composer Guide Provides details on using SBM Composer to create the tables, fields, workflows, orchestrations, and other design elements comprised in process apps. Information about saving, versioning, importing, and exporting process apps is also provided. This document is intended for individuals who want to design and maintain process apps. (PDF manual) Serena Business Manager Application Administrator Guide Provides information on using Application Administrator to deploy process apps to runtime environments and to promote configured applications from one environment to another. (PDF manual) Serena Business Manager System Administrator Guide Provides information on configuring and administering the SBM Application Engine. Instructions for managing projects, user accounts, system settings, and authentication are included. (PDF manual) Serena Business Manager Licensing Guide Explains how to manage licenses for Serena Business Manager. License types are discussed, along with instructions for installing and using the Serena License Manager. This guide is intended for administrators who will install and implement Serena Business Manager. (PDF manual) Serena Business Manager User's Guide Provides information about the SBM User Workspace and is intended for end users. Instructions on using the SBM User Workspace, including the robust reporting feature in SBM, are included. To ease the process of providing a copy for every user in your system, the Serena Business Manager User's Guide is provided in PDF and can be accessed from the Product Information tab of the About page in the SBM User Workspace. (PDF manual) Serena Dimensions CM Installation Guides for Windows and for UNIX Describes how install and configure Dimensions CM for the respective platforms. (PDF manuals) Serena Development Manager 1.0

Guide to Serena Development Manager Documentation Manual or Tutorial Description Serena Dimensions CM Administrator’s Guide Describes how to administer the Dimensions CM tool. (PDF manual) Serena Dimensions CM and RM Installing the Serena License Manager Describes installing the Windows version of SLM. (PDF manual) Serena Dimensions CM User's Guide A user guide to the Dimensions CM Client Tools. (PDF manual) Serena Dimensions CM Process Modeling Guide Describes how to configure the process model using the Administration Console. (PDF manual) Serena Business Manager Connector for HP Quality Center Implementation Guide Describes how to configure and use the SBM connector for HP Quality Center. (PDF manual) Access the documentation and tutorials for the Serena Development Manager suite through the Serena Help server at http://help.serena.com/alm/dvm/index.html. Installation and Configuration Guide 7

8 Serena Development Manager 1.0

Chapter 1 Installation Prerequisites and Planning This chapter tells you what you need to do before installing Serena Development Manager. To help you plan, it provides an installation checklist for gathering the required information before you start your installation. Start Here 10 Installation Overview 11 Preparing for the Installation 12 Installation Guide 9

Chapter 1 Installation Prerequisites and Planning Start Here This document provides you with information to help streamline and simplify the Serena Development Manager installation. What is Serena Development Manager? Serena Development Manager is a component of the Serena Application Lifecycle Management (ALM) product line. Serena Development Manager enables you to control your key software development efforts, track source code changes, define application projects, manage source code testing, and release approvals. It consists of: Serena Business Manager (SBM) a product that enables you to create process applications that pull and manage information and work-tracking items from different sources. It can be used to manage business processes, including access to other Web services and third-party applications. Serena Development Control, the component of Serena Development Manager that integrates SBM with the other products in the suite. Serena Dimensions CM, a software source control, configuration and management tool. This is the developer’s primary tool. It enables you to manage your source versions and builds for Development Manager. Serena SBM Connect for HP Quality Center / ALM, an integration that enables you to use HP Quality Center / ALM to manage and track defect and testing issues. Serena ALM Dashboard, a reporting tool that enables you to produce comprehensive graphs, metrics, and views of your ALM processes from different data sources. It provides a set of out-of-box graphs and metrics and enables you to customize them or create your own. For an overview of Serena Development Manager, see the Getting Started Guide. 10 Serena Development Manager 1.0

Installation Overview Serena Development Manager Architecture The overall architecture of Serena Development Manager is illustrated in the diagram below. Installation Overview You must install each of the systems included in Serena Development Manager. The installation script for Serena Development Manager guides you through the installation, from pre-installation requirements to post-installation configuration. The steps in the installation are as follows: 1 Install Serena License Manager, which manages the licenses for Serena Development Control and Serena Dimensions CM. 2 Install Serena Business Manager, which is the platform on which Serena Development Control runs. 3 Install Serena Development Control, which enables you to plan and control your development changes. This also installs the Serena Connect for HP Quality Center, which enables you to optionally use HP Quality Center. 4 Install Dimensions CM, which enables you to control your source code and development packages. 5 Optionally, if not already installed, install HP Quality Center, which enables you to track defects and monitor quality testing. Installation Guide 11

Chapter 1 Installation Prerequisites and Planning 6 Install the IBI WebFOCUS Server, which powers the Serena ALM Dashboard. 7 Install the Serena ALM Dashboard, which provides reporting features for Serena Development Manager. 8 Install the IBI WebFOCUS Developer Studio, which enables you to manage and edit metrics for the Serena ALM Dashboard. Preparing for the Installation For a smooth and successful installation and configuration of the Serena Development Manager suite, prepare by gathering the information specified in the following sections. "Software Compatibility Requirements" on page 12 "Installation Prerequisites" on page 12 "Database Requirements" on page 13 "System Requirements" on page 13 "Installation Planning Checklists and Worksheets" on page 14 Software Compatibility Requirements Supported versions of the products in the Serena Development Manager suite are specified in the product roadmap located at: http://roadmap.serena.com From the Products list, select Development Manager, then click on the 1.0 release. From here you can display supported platforms and integrations. Before beginning the installation, make sure you have the correct versions of the software to install along with the documentation for those versions. Installation Prerequisites Before installing any of the products in the Serena Development Manager suite, please see their respective installation and configuration guides. Preparing for Serena Product Installation Before you install the Serena Development Manager suite of products, make sure you have completed the prerequisites as follows: Serena Business Manager Before you install Serena Business Manager, please see the “Pre-installation Checklist” section of the Serena Business Manager Installation and Configuration Guide. NOTE If you are using the Quality Center integration, you must have a 32-bit version of SBM installed. If you are not using he Quality Center integration, you can use either the 32-bit or 64-bit versions. 12 Serena Development Manager 1.0

Preparing for the Installation Serena Development Control You must complete the installation for Serena Business Manager before beginning the installation for Serena Development Control. Dimensions CM If upgrading from an existing version of Dimensions CM, this release supports an automatic upgrade to Serena Dimensions CM 12.1.1 from Serena Dimensions CM 10.1.3, 2009 R1.01, and 2009 R2. If you are upgrading from an older version please contact Serena Support. Serena ALM Dashboard You need to install the WebFOCUS Reporting server before installing the Serena ALM Dashboard. After installing the Serena ALM Dashboard, you need to install the WebFOCUS Developer Studio. Serena License Manager If you are evaluating Serena Development Manager, Serena License Manager is not required. Common Supporting Files The installer for Serena Development Control automatically installs additional supporting software, such as a common Tomcat Web server. Database Requirements Before beginning the installation, you must have database systems installed and ready as follows: Serena Business Manager Serena Business Manager requires one of the following databases: Oracle or SQL Server. Serena Dimensions CM Dimensions CM requires one of the following databases: Serena-Supplied Runtime, Oracle, or SQL Server. System Requirements This section includes references to the system requirements for each of the products installed as part of the Development Manager suite. You should determine your organization’s specific needs using the detailed documentation for SBM, Dimensions CM, and Quality Center as follows: Product System Requirements Location Serena Business Manager "Hardware Requirements" in Serena Business Manager Installation and Configuration Guide Serena Development Control The Serena Business Manager requirements above address the requirements for Serena Development Control. Installation Guide 13

Chapter 1 Installation Prerequisites and Planning Product Serena Dimensions CM System Requirements Location The Serena Dimensions CM Supported Platforms website at: http://support.serena.com/Roadmap/ Product.aspx?sel PVDIMENSIONS and select the link for your release. The Dimensions CM Readme Serena ALM Dashboard You need to install the IBI WebFOCUS Dashboard Server and Developer Studio. You can obtain the documentation from http://documentation.informationbuilders.com/. Quality Center Ensure that you are running a supported version of Quality Centre, as indicated in the Serena Development Manager Readme. Installation Planning Checklists and Worksheets Checklists and worksheets that you can use to collect and document required information for the installation and configuration are provided in the Serena Business Manager and Dimensions CM documentation. These include port numbers, IP addresses and hostnames of various servers, and DB names and information. Installation Planning for SBM Connector for HP Quality Center / ALM Integration For pre-requisites for the Quality Center integration, see the SBM Connector for HP Quality Center Implementation Guide. For HP Quality Center ALM consult your product documentation. NOTES You must have a 32-bit version of SBM installed to use the Quality Center integration. 64-bit is not supported. 14 Serena Development Manager 1.0

Chapter 2 Installation This chapter leads you through an installation of all of the components of Serena Development Manager. Installation Order 16 Installing Serena License Manager 16 Installing Serena Business Manager 17 Installing Dimensions CM 17 Installing Serena Development Control 18 Installation Guide 15

Chapter 2 Installation Installation Order Make sure you have completed your planning and performed the installation prerequisites documented in the preceding chapter. Use the installation checklist and worksheets to help guide you through the installation processes. The installation should proceed in the following order given unless you have the experience and necessity to do otherwise. 3 "Installing Serena License Manager" on page 16. 4 "Installing Serena Business Manager" on page 17. 5 "Installing Dimensions CM" on page 17. 6 "Installing Serena Development Control" on page 18. 7 "Installing the Dashboard" on page 21. Installing Serena License Manager You must install Serena License Manager to license and run Serena Business Manager and Dimensions CM. You apply the licenses for all of the products installed for the Serena Development Manager suite as part of the post-installation configuration. See "Applying Licenses" on page 22. Existing Serena License Manager Systems If you already have an installation of Serena License Manager, you do not need to install a new system for Serena Development Manager. You do need to do the following: Ensure that you are running a supported version of Serena License Manager as indicated in the Serena Development Manager Readme. After installing the rest of the products in the suite, follow the post-installation configuration instructions for applying licenses. CAUTION! Do not attempt to adapt the existing SBM Process apps to use with Serena Development Manager. You should use the process apps supplied with Serena Development Control. Please continue to "Installing Serena Business Manager" on page 17. New Serena License Manager Systems Follow the instructions on installing Serena License Manager in either the Dimensions CM or Serena Business Manager documentation. 16 Serena Development Manager 1.0

Installing Serena Business Manager Documentation References Complete documentation on installing Serena License Manager is in the following documents: Serena Business Manager Licensing Guide Serena Dimensions CM and RM Installing the Serena License Manager Installing Serena Business Manager Serena Business Manager must be installed before you can install Serena Development Control. Existing Serena Business Manager Systems If you already have an installation of Serena Business Manager to which you plan to add Serena Development Control, you do not need to install a new system for Serena Development Manager. You do need to do the following: Ensure that you are running a supported version of SBM as indicated in the Serena Development Manager Readme. After installing the rest of the products in the suite, follow the post-installation configuration instructions for SBM. Please continue to "Installing Serena Development Control" on page 18. New Serena Business Manager Systems Before you install Serena Business Manager, please see the “Pre-installation Checklist” section of the Serena Business Manager Installation and Configuration Guide. Documentation References Complete documentation on installing Serena Business Manager is in the Serena Business Manager Installation and Configuration Guide. Installing Dimensions CM Existing Dimensions CM Systems If you already have an installation of Dimensions CM that you plan to use as the Serena Dimensions CM, you do not need to install a new system for Serena Development Manager. You do need to do the following: Ensure that you are running a supported version of Dimensions CM as indicated in the Serena Development Manager Readme. Installation Guide 17

Chapter 2 Installation Ensure that Single Sign On (SSO) is enabled for Dimensions CM. For configuring SSO if not already enabled, see Dimensions CM Support for SSO in the Dimensions CM Administrator’s Guide. After installing the rest of the products in the suite, follow the post-installation configuration instructions for Dimensions CM. New Dimensions CM Systems Before you install Dimensions CM, please see the “Fresh Installation Checklist” section of the Dimensions CM Installation Guide for Windows or the Dimensions CM Installation Guide for Unix. You must enable Single Sign On (SSO) for the communication between Dimensions CM and SBM to work successfully in Serena Development Manager. You should install SBM and the SSO server and then enable SSO during the installation of Dimensions CM to point Dimensions CM to the SSO server. Documentation References Complete documentation on installing Dimensions CM is in the Dimensions CM Installation Guide for Windows and the Dimensions CM Installation Guide for Unix. Complete documentation on configuring SSO is in the Dimensions CM Administrator’s Guide in "Dimensions CM Support for SSO". Installing Serena Development Control The Serena Development Control installer copies necessary files to the SBM installation directory path. The files copied include the Java war files and the SBM solution file. Serena Development Control needs to be installed on the machine where the SBM Server is installed in order to import the solution file. It is recommended for performance reasons, however, that the DVM web services be installed on the server where Dimensions CM is installed. To install Serena Development Control: 1 On the SBM Server, run the installer executable, Development Control.exe. You may be asked to install Windows Installer 4.5, in which case click Install. The Welcome page appears. 2 Click Next. The License page appears. 3 Confirm and click Next. The Destination Folder page appears. 4 Click Next. The Setup Type page appears. 5 18 If you have not installed the 64-bit version of SBM, select Complete. Serena Development Manager 1.0

Installing Serena Development Control If you have installed the 64-bit version of SBM, you will need to deselect the Quality Center Connector option, otherwise Development Control will not install as the Quality Center Connector is not compatible with 64-bit SBM and the installer will back out of the Development Control installation. Therefore: a On the Setup Type page, select Custom. b On the Custom Setup page, deselect Quality Center Connector. 6 Click Next. 7 The Configuration Details page appears. The installer checks whether a valid version of SBM and the Serena common Tomcat Web server are installed. It installs Tomcat if needed. If you have not installed the IBI Installation Guide 19

Chapter 2 Installation WebFOCUS software on this machine, the installer detects this and does not include the ALM Dashboard in this installation. 8 Click Next. The Ready to Install page appears. 9 Click Install. A page appears informing you files are being copied. After a short time, a Welcome to the InstallShield Wizard for Serena Connector for HP Quality Centre appears. 10 Click Next. 11 Accept the License agreement and click Next. 12 Select the installed SBM version, which should be SBM 2009 R4 or later. 13 Click Next. 14 On the Ready to Install Program page, click Install. 15 Some files are copied and then an InstallShield Wizard Completed page appears. 16 Click Finish. 17 On the Serena Development Control page, click Finish. 18 You may need to start or restart the SerenaCommonTomcat service. Serena Development Control creates the following file and folders under the Serena Development Control installation directory path. For example: .\Program Files (x86)\Serena\Solutions\Development Control\ \solution (contains the solution fil

6 Install the IBI WebFOCUS Server, which powers the Serena ALM Dashboard. 7 Install the Serena ALM Dashboard, which provides reporting features for Serena Development Manager. 8 Install the IBI WebFOCUS Developer Studio, which enables you to manage and edit metrics for the Serena ALM Dashboard. Preparing for the Installation .

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