Personal Injury Management - Gallagher Bassett

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Personal Injury Management

We guide people at a vulnerable time to achieve the best outcomes for their health and financial wellbeing We guard the assets of those who trust us to manage their claims and risk programs We go beyond expectations in the continuous pursuit of a better way Guide. Guard. Go beyond.

What’s inside? 1 2 3 4 5 6 7 Personal Injury Overview National workers’ comp Victorian workers’ comp South Australian workers’ comp Northern Territory Government Workers’ Compensation Self Insurance GB Assist

1. Personal Injury Overview GB provides national and state-based workers’ compensation services, self insurance services and GB Assist personal injury consultancy services.

1. Our National workers’ compensation Claims Stats Personal Injury services Victorian workers’ compensation 57,500 South Australian workers’ compensation Northern Territory Self Insurance GB Assist 14,700

Our new approach to personal injury Our Personal Injury approach

Supported by our initiatives and value adds Our Personal Injury approach

The GB difference Our Personal Injury S Specialist Expertise Our personal injury model supports Case Managers with a team of specialist experts to deliver better outcomes. T Tailored Solutions We work closely with clients to understand their business and deliver tailored claims solutions. approach B F myGB Benefits Future Focus Our myGB client benefits program makes sure you receive great service and better value for money. We’re focussed on the future and help you manage evolving issues, like ageing workforce and mental injury.

Empowering case managers with specialist expertise Our model empowers case managers with access to experts with the right skills to apply the right strategies to manage the claim at each stage of its development.

Tailored claims programs that support your business “As our business covers a diverse range of industries and skillsets, we require claims agents that are flexible and are able to tailor their claims management practices to our business. We have received this level of service from GB, who have developed a completely bespoke program that addresses the specific challenges we face.” “We worked with a lot of different claims managers over the years, and while all of them would say that they offer tailored claims services, inevitably you end up with a one size fits all, generic program. With GB, we were able to build a completely bespoke program from the ground up, specifically built to meet the needs of our business.” - Connie Gouskos, Manager Health and Wellbeing, Manpower Group - Gavin Lynch, Group Insurance Manager, Prosegur

myGB client benefits you’ll love myGBteam is the heart of myGB: it’s the dedicated team who will support you and your business. myGBeducation provides fantastic training to benefit you, your organisation and your career. myGBonline helps you manage your claims smarter and more efficiently through a suite of tools and applications. myGBextras provides you with additional benefits that go beyond what you’d expect from a claims management provider. Find out more about myGB

Future focus: starting conversations that matter GB regularly presents on industry trends at events including: PIEF National Workers’ Comp Summit Safety In Action Conference RIMS Claims Experience Management

Claims Stats Focused on future trends in personal injury Find out more Find out more

Find out more about GB’s personal injury services Personal Injury Overview National workers’ comp Victorian workers’ comp South Australian workers’ comp Northern Territory Government Workers’ Compensation Self Insurance Get in contact Supporting workers in Victoria GB Assist

Personal Injury Overview 1 National workers' comp 2 Victorian workers' comp 3 South Australian workers' comp 4 Northern Territory Government Workers' Compensation 5 Self Insurance 6 7. GB provides national and state-based workers' compensation services, self insurance services and GB Assist

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Julie Sorensen, PhD Deputy Director 607.547.6023 julie.sorensen@bassett.org Sue Ackerman, RN Center Manager 607.547.6023 susan.ackerman@bassett.org Stephen Clark, BS Administrative Director 607.547.6023 stephen.clark@bassett.org Paul Jenkins, PhD Principal Investigator 607.547.6555 paul.jenkins@bassett.org

Gallagher Bassett is the premier global provider of risk and claims management services. The purpose of GB's over 6,000 claims professionals is to help people, teams, and companies face unexpected loss and uncertain futures, with confidence, by providing expertise, innovation, quality,