MINIMED MOBILE APP - Medtronic Diabetes
MINIMEDMOBILE APP USER GUIDE
Contacts:Africa:Medtronic South Africa and Southern AfricaOffice Reception Tel: 27(0) 11 260 9300Diabetes: 24/7 Helpline:0800 633 7867Sub-Sahara 24/7 Helpline: 27(0) 11 260 9490Albania:Net Electronics AlbaniaTel: 355 697070121Argentina:Corpomedica S.A.Tel: (11) 4 814 1333Medtronic Directo 24/7: 0800 333 0752Armenia:Exiol LLCTel: 374 98 92 00 11or 374 94 38 38 52Australia:Medtronic Australasia Pty. Ltd.Tel: 1800 668 670Bangladesh:Sonargaon Healthcare Pvt Ltd.Mobile: ( 91)-9903995417or ( 880)-1714217131Belarus:Zarga MedicaTel: 375 29 625 07 77or: 375 44 733 30 99Helpline: 74995830400België/Belgique:N.V. Medtronic Belgium S.A.Tel: 0800-90805Bosnia and Herzegovina:Novopharm d.o.o. SarajevoTel: 387 33 476 444Helpline: 0800 222 33Epsilon Research Intern. d.o.o.Tel: 387 51 251 037Helpline: 0800 222 33Brasil:Medtronic Comercial Ltda.Tel: (11) 2182-9200Medtronic Directo 24/7: 0800 773 9200Bulgaria:RSR EOODTel: 359 888993083Helpline: 359 884504344Canada:Medtronic Canada ULCTel: 1-800-284-4416 (toll free/sans frais)Chile:Medtronic ChileTel: (9) 66 29 7126Medtronic Directo 24/7: 1 230 020 9750Medtronic Directo 24/7 (From Santiago): (2) 595 2942China:Medtronic (Shanghai) Management Co.,Ltd.Landline: 86 800-820-1981Mobile Phone: 86 400-820-1981Calling from outside China: 86 400-820-1981Colombia:Medtronic Latin America Inc. SucursalColombiaTel: (1) 742 7300Medtronic Directo 24/7 (Landline): 01 800 710 2170Medtronic Directo 24/7(Cellular): 1 381 4902Croatia:Mediligo d.o.o.Tel: 385 1 6454 295Helpline: 385 1 4881144Medtronic Adriatic d.o.o.Helpline: 385 1 4881120Česká republika:Medtronic Czechia s.r.o.Tel: 420 233 059 111Non-Stop Helpline (24/7): 420 233 059 059Zákaznický servis (8:00 - 17:00): 420 233 059 950Danmark:Medtronic Danmark A/STel: 45 32 48 18 00Deutschland:Medtronic GmbHGeschäftsbereich DiabetesTelefon: 49 2159 8149-37024-Stdn-Hotline: 0800 6464633India:India Medtronic Pvt. Ltd.Tel: ( 91)-80-22112245 / 32972359Mobile: ( 91)-9611633007Patient Care Helpline: 1800 209 6777Indonesia:Medtronic International Ltd.Tel: 65 6436 5090 or 65 6436 5000Israel:MedtronicTel (orders): 9729972440, option 3 option 1Tel (product support): 9729972440, option 2Helpline: (17:00 – 08:00 daily/weekends –Israel time): 1-800-611-888Italia:Medtronic Italia S.p.A.Tel: 39 02 24137 261Servizio assistenza tecnica:N verde: 800 60 11 22Japan:24 Hr. Support Line: 81-3-6776-0019Kazakhstan:Medtronic BV in KazakhstanTel: 7 727 311 05 80 (Almaty) 7 717 224 48 11 (Astana)Круглосуточная линия поддержки:8 800 080 5001Kosovo:Yess PharmaTel: 377 44 999 900Helpline: 37745888388Latin America:Medtronic, Inc.Tel: 1(305) 500-9328Eire:Accu-Science Ltd.Tel: 353 45 433000Latvija:RAL SIATel: 371 67316372Helpline (9am to 6pm): 371 29611419España:Medtronic Ibérica S.A.Tel: 34 91 625 05 4224 horas: 34 900 120 330Lithuania:Monameda UABTel: 370 68405322Helpline: 370 68494254Estonia:AB Medical Group Estonia LtdTel: 372 6552310Helpline: 372 5140694Macedonia:Alkaloid Kons DooelTel: 389 23204438Europe:Medtronic Europe S.A. Europe,Middle East and Africa HQTel: 41 (0) 21-802-7000France:Medtronic France S.A.S.Tel: 33 (0) 1 55 38 17 00Hellas:Medtronic Hellas S.A.Tel: 30 210677-9099Hong Kong:Medtronic International Ltd.Tel: 852 2919-1300To order supplies: 852 2919-132224-hour helpline: 852 2919-6441Magyarország:Medtronic Hungária Kft.Tel: 36 1 889 0688Malaysia:Medtronic International Ltd.Tel: 603 7946 9000México:Medtronic Servicios S. de R. L. de C.V.Tel (México DF): (11) 029 058Tel (Interior): 01 800 000 7867Medtronic Directo 24/7 (from México DF): (55) 36 869 787Medtronic Directo 24/7: 01 800 681 1845
Middle East and North Africa:Regional OfficeTel: 961-1-370 670Montenegro:Glosarij d.o.o.Tel: 382 20642495Nederland, Luxembourg:Medtronic B.V.Tel: 31 (0) 45-566-8291Gratis: 0800-3422338New Zealand:Medica PacificaPhone: 64 9 414 0318Free Phone: 0800 106 100Norge:Medtronic Norge A/STel: 47 67 10 32 00Philippines:Medtronic International Ltd.Tel: 65 6436 5090 or 65 6436 5000Россия:ООО «Медтроник»Tel: 7 495 580 73 77Круглосуточная линия поддержки:8 800 200 76 36Polska:Medtronic Poland Sp. z o.o.Tel: 48 22 465 6934Portugal:Medtronic Portugal LdaTel: 351 21 7245100Puerto Rico:Medtronic Puerto RicoTel: 787-753-5270Republic of Korea:Medtronic Korea, Co., Ltd.Tel: 82.2.3404.3600Romania:Medtronic Romania S.R.LTel: 40372188017Helpline: 40 726677171Schweiz:Medtronic (Schweiz) AGTel.: 41 (0) 31 868 016024-Stunden-Hotline: 0800 633333Serbia:Epsilon Research International d.o.o.Tel: 381 113115554Medtronic Serbia D.o.o.Helpline: 381 112095900Singapore:Medtronic International Ltd.Tel: 65 6436 5090 or 65 6436 5000Slovenija:Zaloker & Zaloker d.o.o.Tel.: 386 1 542 51 1124-urna tehnična pomoč: 386 51316560Slovenská republika:Medtronic Slovakia, s.r.o.Tel: 421 26820 6942HelpLine: 421 26820 6986Sri Lanka:Swiss Biogenics Ltd.Mobile: ( 91)-9003077499or ( 94)-777256760Suomi:Medtronic Finland OyTel: 358 20 7281 200Help line: 358 400 100 313Sverige:Medtronic ABTel: 46 8 568 585 20Taiwan:Medtronic (Taiwan) Ltd.Tel: 02-21836000Toll Free: 886-800-005285Thailand:Medtronic (Thailand) Ltd.Tel: 662 232 7400Türkiye:Medtronic Medikal TeknolojiTicaret Ltd. Sirketi.Tel: 90 216 4694330Ukraine:Med Ek Service TOVTel: 380 50 3311898or: 380 50 4344346Лінія цілодобової підтримки:0 800 508 300USA:Medtronic Diabetes GlobalHeadquarters24-Hour Technical Support: 1-800-646-4633To order supplies: 1-800-843-6687United Kingdom:Medtronic Ltd.Tel: 44 1923-205167Österreich:Medtronic Österreich GmbHTel: 43 (0) 1 240 44-024 – Stunden – Hotline: 0820 820 190
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Compatible MiniMed insulin pump systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Compatible mobile devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5555User safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Indications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Contraindications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Security precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5566667How to use this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7MiniMed Mobile app setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Downloading the MiniMed Mobile app . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Opening the MiniMed Mobile app for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Log in to CareLink software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Setting up the MiniMed Mobile app . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Pump compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Pair the MiniMed insulin pump with the compatible mobile device during initial setup . . . . . . . . . . . .Notification settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Using the MiniMed Mobile appHome screen . . . . . . . . . . . . . . . . .Status area . . . . . . . . . . . . . . . . . . .Status messages . . . . . . . . . . . . . .Active insulin . . . . . . . . . . . . . . . . .SG value . . . . . . . . . . . . . . . . . . . . .Trend arrows . . . . . . . . . . . . . . . . .Status icons on the Home screen .Banners . . . . . . . . . . . . . . . . . . . . .Time in range . . . . . . . . . . . . . . . . .Graph . . . . . . . . . . . . . . . . . . . . . . .Menu . . . . . . . . . . . . . . . . . . . . . . .System status icons . . . . . . . . . . . .MiniMed Mobile app status iconsPump system status icons . . . . . . .Notifications . . . . . . . . . . . . . . . . .Display options . . . . . . . . . . . . . . .Pair device . . . . . . . . . . . . . . . . . . .Sync to CareLink feature . . . . . . .37778888910101111111112121212131515151618181919
Giving a care partner access to your CareLink account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .MiniMed Mobile app error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .MiniMed Mobile app status messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .CareLink manual upload failed messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .The MiniMed Mobile app drains my battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .No SG value in the status area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .The MiniMed Mobile app does not sync with my CareLink account . . . . . . . . . . . . . . . . . . . . . . . . . .2020202323242424Icon table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
IntroductionOverviewThe MiniMed Mobile app is an accessory for your compatible MiniMed insulin pump system. The appprovides a secondary display of data from your insulin pump on a compatible mobile device. The app isavailable for Android * (MMT-6101) and for iOS * (MMT-6102) operating systems.The app pairs with only one pump at a time. The app receives data from your insulin pump and automaticallysends data to your CareLink Personal account. You can turn off the Sync to CareLink feature as needed. Youcan also use the Upload Now option to manually send the data at any time. The app shows up to 24 hours ofdata received from your pump on a graph.Note: The app does not show data if it cannot communicate with the pump.The app also receives and shows alarms, alerts, messages, and reminders from the insulin pump system on yourcompatible mobile device.Note: The app sends and receives data only when the app is running on the compatible mobile device. Theapp does not receive data from the pump if you force the app to close. Keep the app open or running in thebackground.Compatible MiniMed insulin pump systemsThe MiniMed Mobile app is compatible with the following MiniMed insulin pumps with smart deviceconnectivity: MiniMed 700 insulin pumpMiniMed 720G insulin pumpMiniMed 740G insulin pumpMiniMed 770G insulin pumpMiniMed 780G insulin pumpNote: Not all compatible insulin pump systems are available in all regions.Compatible mobile devicesThe MiniMed Mobile app should only be used with supported mobile devices. Refer to your local Medtronicwebsite for information about compatible mobile devices and operating systems.User safetyIndicationsThe MiniMed Mobile app is intended to provide a secondary display for a compatible MiniMed insulinpump system on a suitable consumer electronic device for passive monitoring and to sync data to CareLink .The MiniMed Mobile app is not intended to replace the real-time display of continuous glucose monitoringor insulin pump data on the primary display device (i.e., the insulin pump). All therapy decisions should bebased on the primary display device.The MiniMed Mobile app is not intended to analyze or modify the continuous glucose monitor data or insulinpump data that it receives. Nor is it intended to control any function of the connected continuous glucosemonitoring system or insulin pump. The MiniMed Mobile app is not intended to receive information directlyfrom the sensor or transmitter of a continuous glucose monitoring system.5
ContraindicationsThe MiniMed Mobile app is not recommended for people whose vision or hearing does not allow recognitionof pump signals and alarms.WarningsDo not make any configuration changes to the MiniMed Mobile app not expressly approved by MedtronicDiabetes. Any unapproved change could interfere with your ability to operate the equipment or may causeinjury.Dosing decisions should not be made based on this device. The user should follow instructions on the insulinpump and continuous glucose monitoring (CGM) system.Do not rely solely on the notifications from the MiniMed Mobile app. Notifications on your compatible mobiledevice and notifications sent to care partners may not occur as expected. Notifications may not always benoticeable on the app. Always rely on your pump for the notifications.PrecautionsThis device is not intended to replace self-monitoring practices as advised by a physician.This MiniMed Mobile App User Guide does not list all precautions related to using the MiniMed insulinpump systems. Refer to the MiniMed System User Guide.The MiniMed Mobile app requires a compatible, functioning mobile device with a compatible iOS * orAndroid * operating system.Note: Using the app with your pump can affect the life of your insulin pump battery. For more information onhow to avoid excessive battery drain, see The MiniMed Mobile app drains my battery, page 24.Security precautionsThe MiniMed insulin pump system with smart device connectivity has been designed with security featuresto help keep the system and its data secure. However, there are important steps to take to ensure thecompatible mobile device used with the MiniMed Mobile app is also secure.To help keep the compatible mobile device secure, follow these instructions: Do not leave the compatible mobile device unattended.Enable a security lock on the compatible mobile device.When the compatible mobile device is not in use, lock it in a way that requires a PIN or biometric ID to beentered in order to use it.Do not remove or interfere with the security features on the compatible mobile device.Do not attempt to modify the operating system, jailbreak or root the device.Keep the compatible mobile device operating system up to date, unless otherwise recommended byMedtronic, and choose settings that let mobile applications automatically update.Use only the official application store, such as the Apple * App Store * or the Google Play * store to getall mobile applications used with the compatible mobile device.Do not click on links from email messages, web pages, or text messages received from an unknown oruntrusted source.Disable wireless functions such as Near Field Communication (NFC) and ANT when not in use.Avoid the use of unknown Wi-Fi * networks or public Wi-Fi * hotspots.6
Enable security protection, such as the use of a password and encryption, on your home Wi-Fi * networkthat the compatible mobile device connects to regularly.AssistanceContact information for assistance can be found in the MiniMed Mobile App User Guide and national-contacts.How to use this guideThis user guide helps you understand the setup and operation of the MiniMed Mobile app. For informationabout using the compatible MiniMed insulin pump system or CareLink software, always refer to thecorresponding user guide.To access the MiniMed Mobile App User Guide during the app setup, tap on the screen. To access whilein the app, tap the Menu icon in the top left corner of the Home screen. In the Menu screen tap About, and thenUser Guide.The following table describes terms and conventions used in this guide.Table 1. Terms and conventionsConventionBold iptionTo indicate screen items and buttons. For example, “Tap Search to continue.”Tap the screen or button twice in rapid succession.Touch the screen with two fingers and slide them toward each other.Place one finger at or near the top or bottom edge of the screen and slide thefinger vertically across the screen without lifting the finger.Touch the screen with two fingers and slide them away from each other.Place one finger at or near the edge of the screen and quickly slide the fingeracross the screen without lifting the finger.Tap your finger on an option on your device screen to select or activate it.Provides additional helpful information.MiniMed Mobile app setupDownloading the MiniMed Mobile appSearch the Apple * App Store * or the Google Play * store on your mobile device for the MiniMed Mobileapp. Download the app. This product should only be used with supported mobile devices. Refer to your localMedtronic website for information about supported devices and operating systems.Opening the MiniMed Mobile app for the first time1. Tap the MiniMed Mobile app icon on your compatible mobile device.2. The next several screens show information about how the app works. Tap Next after you read each page.7
Log in to CareLink softwareA CareLink account Log in screen appears.The compatible mobile device must be connected to the Internet and have the Bluetooth * feature turnedon to sync with a CareLink account.If you have a CareLink account:1.2.3.4.Select your country.Tap Log in.Enter your CareLink account username and password.Tap Log in.If you do not have a CareLink account:1.2.3.4.5.Select your country.Tap Create an Account. A window opens and shows instructions to sign up for a CareLink account.Follow the instructions and sign up for a Car
User safety Indications The MiniMed Mobile app is intended to provide a secondary display for a compatible MiniMed insulin pump system on a suitable consumer electronic device for passive monitoring and to sync data to CareLink . The MiniMed Mobile app is not intended to repla
Medtronic Directo 24/7: 0800 333 0752 Australia: Medtronic Australasia Pty. Ltd. Tel: 1800 668 670 Azerbaijan: Isomed . USA: Medtronic Diabetes Global Headquarters 24 Hour HelpLine: 1-800-646-4633 To order supplies: 1-800-843-6687 Ukraine: Medtronic B.V. Representative office in Ukraine
Medtronic Directo 24/7 (Landline): 01 800 710 2170 Medtronic Directo 24/7 (Cellular): 1 381 4902 Croatia: Mediligo d.o.o. Tel: 385 1 6454 295 Helpline: 385 1 4881144 Medtronic Adriatic d.o.o. Helpline: 385 1 4881120 Danmark: Medtronic Danmark A/S Tel: 45 32 48 18 00 Deutschland: Medtronic GmbH Geschäftsbereich Diabetes Telefon: 49 2159 .
Medtronic Directo 24/7: 0800 333 0752 Australia: Medtronic Australasia Pty. Ltd. Tel: 1800 668 670 (product orders) . USA: Medtronic Diabetes Global Headquarters 24 Hour HelpLine: 1-800-646-4633 To order supplies: 1-800-843-6687 Ukraine: Med EK Service Ltd. Tel: 380 44 545 7705
USA: Medtronic Diabetes Global Headquarters Tel: 1-800-646-4633 24 Hour HelpLine: 1-800-826-2099 To order supplies: 1-800-843-6687 Ukraine: Med EK Service Ltd. Tel: 380 44 545 7705 United Kingdom: Medtronic Ltd. Tel: 44 1923-205167 Österreich: Medtronic Österreich GmbH
24 Hour HelpLine: 1-818-576-5555 To order supplies: 1-800-843-6687 United Kingdom: Medtronic Ltd. Tel: 44 1923-205167 Yisrael: Agentek Tel: 972 3649 3111 Österreich: . Medtronic Diabetes warrants the Medtronic MiniMed Insulin Pump against defects in materials and
Medtronic South Africa and Southern Africa Office Reception Tel: 27(0) 11 260 9300 Diabetes: 24/7 Helpline: 0800 633 7867 Sub-Sahara 24/7 Helpline: 27(0) 11 260 9490 Albania: Net Electronics Albania Tel: 355 697070121 Argentina: Corpomedica S.A. Tel: (11) 4 814 1333 Medtronic Directo 24/7: 0800 333 0752 Armenia: Exiol LLC Tel: 374 98 92 00 11
Medtronic Diabetes Global Headquarters Tel: 1-800-826-2099 24 Hour HelpLine: 1-818-576-5555 To order supplies: 1-800-843-6687 United Kingdom: Medtronic Ltd. Tel: 44 1923-205167 Yisrael: Agentek Tel: 972 3649 3111 Österreich: Medtronic Österreich GmbH Tel: 43 (0) 1 240 44-0 24-Stunden-Hotline: 0820 820 190 Česká republika: Medtronic .
A Reader’s Guide to Contemporary Literary Theoryis a classic introduction to the ever-evolving field of modern literary theory, now expanded and updated in its fifth edition. This book presents the full range of positions and movements in contemporary literary theory. It organises the theories into clearly defined sections and presents them in an accessible and lucid style. Students are .
