SAP MM - Service Management - Tutorialspoint

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SAP MM - SERVICE MANAGEMENThttp://www.tutorialspoint.com/sap mm/sap mm service management.htmCopyright tutorialspoint.comEvery organization acquires goods to complete its business needs. Besides these goodsprocurement, an organization may require occasionally some kind of services. These services willinclude small maintenance task like changing the lights, painting and housekeeping. Theseservices are carried out by external contractors and hence the whole process of procurement ofservices is known as service management. The key points about service management are asfollows.Services are meant for direct consumption instead of keeping them in inventory.Service description along with unit of measure is stored as master data in a record that isknown as service master record.System stores the services that have been procured as a record in a sheet called as serviceentry sheet.Service procurement is of following two types:Planned Services - In planned services at the time of procurement specifications likequantity and price are known in advance. It means nature and scope of service is clearbefore procurement.Unplanned Services - In unplanned services at the time of procurement specifications likequantity and price are not known in advance. It means nature and scope of service is notclear before procurement. These services can be extended as per the requirement.Service management deals with the following terms which are as follows.Service Master RecordService Purchase OrderService Entry SheetService Master RecordService master record contains the detail of all the services that can be procured from externalvendor within an organization. Service master record contains description of services along withthe unit of measure. This master record serves as a reference for creating service purchase orderbut it is not necessary, service purchase order can also be created manually without reference.Service master record can be created by following the below steps.Path to Create Service Master Record:Logistics Materials Management Service Master Service Service MasterTCode: AC03On SAP Menu screen select Service Master execute icon by following the above path.

Select Create New Service icon as shown below.Fill in all necessary details like service category, base unit of measure, valuation class. Click onsave. A new Service will be created.

Service Purchase OrderIn SAP MM services are accomplished with the help of service purchase order. The requirement ofservice with its description along with quantity is given to third party in form of service purchaseorder. In service purchase order important field is item category. For service, item category will beD. So, service purchase order can be created by following the below steps.Path to create Purchase Order:Logistics Materials Management Purchasing Purchase Order Create Vendor/Supplying Plant KnownTCode: ME21NService Item Category: DOn SAP Menu screen select Vendor/ Supplying Plant Known execute icon by following the abovepath.

Provide all necessary details like name of vendor, item category, name of material, plant for whichmaterial is procured and date of delivery. Click on save. Service Purchase order will be created.Service Entry SheetSystem stores the services that have been procured as a record in a sheet called as service entrysheet. In case of services instead of creating goods receipt document we will create service entrysheet. Service entry sheet will accommodate the charges that we need to pay to the vendor.Service entry sheet can be created by following the below steps.Path to create Service Entry Sheet:Logistics Materials Management Service Entry Sheet MaintainTCode: ML81NOn SAP Menu screen select Maintain execute icon by following the above path.

Provide all necessary details like purchase order number, service number, quantity, price. Click onsave. A new Service Entry Sheet will be created for the corresponding purchase order.

sheet. Service entry sheet will accommodate the charges that we need to pay to the vendor. Service entry sheet can be created by following the below steps. Path to create Service Entry Sheet: Logistics Materials Management Service Entry Sheet Maintain TCode: ML81N On SAP Menu screen select Maintain execute icon by following the above path.File Size: 219KB

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