Paediatric Intensive Care Society - Standards 2008

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Quality Standardsfor the Care of Critically Ill Children5th EditionDecember 2015

December 2015Paediatric Intensive Care Society and West Midlands Quality Review ServiceThese Quality Standards may be reproduced and used freely by NHS and social care organisations across the UnitedKingdom. No part of the Quality Standards may be reproduced by other organisations or individuals or for otherpurposes without the permission of the Paediatric Intensive Care Society (PICS) and the West Midlands Quality ReviewService (WMQRS).Whilst PICS and WMQRS have taken reasonable steps to ensure that these Quality Standards are fit for the purpose ofreviewing the quality of services, this is not warranted and PICS and WMQRS will not have any liability to the serviceprovider, service commissioner or any other person in the event that the Quality Standards are not fit for this purpose.The provision of services in accordance with these Standards does not guarantee that the service provider will complywith its legal obligations to any third party, including the proper discharge of any duty of care, in providing theseservices.Review by:2December 2020

CONTENTS:FOREWORD. 4INTRODUCTION . 5QUALITY STANDARDS . 21Hospital-Wide . 21Emergency Departments Caring for Children . 25Children’s Assessment Services . 39In-Patient Paediatric Services . 51Level 1 Paediatric Critical Care Units . 63Level 2 Paediatric Critical Care Units . 77Level 3 Paediatric Critical Care Units . 93Specialist Paediatric Transport Services . 109Paediatric Anaesthesia and General (Adult) Intensive Care (GICU) . 117Paediatric Critical Care Operational Delivery Networks . 123Commissioning . 129Appendix 1Steering Group. 133Appendix 2Guidance / Reference Sources . 135Appendix 3Glossary of Abbreviations . 139Appendix 4Presentation of Evidence for Peer Review Visits . 141Appendix 5Cross- References to Care Quality Commission and NHS Litigation Authority Standards . 1493

FOREWORDI am delighted to welcome and support this 5th Edition of the Paediatric Intensive Care Society (PICS) Standards forthe Care of Critically Ill Children which I believe will be useful for clinical staff who care for critically ill children, fortheir managers who have a responsibility to ensure that a safe, high-quality service is delivered, and for those who areinvolved in the commissioning of paediatric services. I have no doubt that effective use of these standards willimprove quality of care and maximise patient outcomes.The focus on the whole patient pathway is particularly welcome, including delivery of critical care beyond theintensive care unit, reflecting the fact that critically ill children can present in a variety of settings, to a variety ofclinical teams and with a range of illness severity. The Standards have been updated to reflect the most recentguidance from a number of sources including Royal College of Paediatrics and Child Health, National Institute forHealth and Care Excellence, the Children’s Surgical Forum and Department of Health.The important recommendations of RCPCH ‘Facing the Future’ have been incorporated and the Standards have beensubstantially amended to capture the recommendations of RCPCH ‘High Dependency Care – Time to Move on’,emphasising a hierarchy of three levels of critical care and that children who require Level 2 critical care should becared for by medical and nursing staff with additional training and experience.At the centre of the recommendations is the child and their family and the goal to provide them with the best care asclose to their home as possible. Too often a child and family are transferred to a tertiary centre when care closer tohome should be possible. This is not good for the family and it places a strain on PICU beds which are under everincreasing pressure.The development of more robust critical care services for children will be highly dependent on improvedcommissioning of Level 1 and Level 2 critical care units and the development of effective paediatric critical carenetworks. I am particularly pleased to see new sections in the PICS Standards which focus on these two areas. Whilstthe terminology used is most applicable to England I hope that many of the key recommendations will be equallyrelevant in Northern Ireland, Scotland and Wales.Dr Jacqueline Cornish OBE FRCP (London) Hon FRCPCH DSc (Hon)National Clinical Director, Children, Young People and Transition to AdulthoodMedical DirectorateNHS England4

INTRODUCTIONThese Quality Standards (QS) aim to improve the quality of care for critically ill and critically injured children. Theyhelp to answer to the question: “For each service, how will I know that national guidance and evidence of bestpractice have been implemented?” and are suitable for use in service-specifications, self-assessment and peer reviewvisits. The Quality Standards describe what services should be aiming to provide and all services should be workingtowards meeting all applicable Quality Standards.These Standards have been developed through collaboration between the Paediatric Intensive Care Society (PICS), aPICS stakeholder Steering Group (Appendix 1) and the West Midlands Quality Review Service (WMQRS). They build onthe previous PICS Standards for the Care of Critically Ill Children (2010) but have been updated to reflect more recentnational guidance, in particular, ‘High Dependency Care for Children - Time to Move On’ (Royal College of Paediatricsand Child Health (RCPCH), 2014), ‘Standards for Children and Young People in Emergency Care Settings’ (RCPCH, 2012)and ‘Facing the Future’ (RCPCH, 2015). A full list of guidance used in developing the Standards is given in Appendix 2.We have also taken the opportunity to add Standards for Paediatric Critical Care Operational Delivery Networks andfor commissioners which were not included in the 2010 edition. Greater consistency in commissioning of all threelevels of paediatric critical care and the development of effective clinical networks are central to the future delivery ofconsistent, high quality critical care for children.Kevin MorrisChair of Steering GroupPast-PresidentPICSPeter WilsonPresidentPICSPeter-Marc FortunePresident-ElectPICSYvonne HewardVice PresidentPICSJeff PerringHonorary SecretaryPICS5

USE OF THE STANDARDSWe hope that through the use of these Quality Standards, including for peer review visits:1Service quality and safety will improve.2Children, young people and families will know more about the services they can expect.3Commissioners will be supported in assessing and meeting the needs of their population, improving health andreducing health inequalities, and will have better service specifications.4Service providers and commissioners will have external assurance of the quality of local services.5Reviewers will learn from taking part in review visits.6Good practice will be shared.7Service providers and commissioners will have better information to give to the Care Quality Commission (CQC)and Monitor.These Standards can be used in a variety of ways:Local Service ImprovementThe Standards can be used by any service as a framework for their local improvement programme. Services can selfassess and then work towards meeting the Standards, supported by local governance and internal monitoring. Theoutcome of this work can be used as evidence for the Care Quality Commission and other external agencies. Localpatient participation groups may be part of this work using, especially, the ‘100s’ Standards which relate to ‘Supportfor Children and their Families’. Self-assessment forms are available on the PICS website (http://picsociety.uk/ ) foruse in local service improvement.Commissioning (where applicable)Commissioners can use the Standards in service specifications or for service designation and / or monitoring.Peer ReviewPeer review programmes use multi-disciplinary teams of young people, families, clinical staff, managers andcommissioners (where applicable) to review compliance with the Standards and to identify related issues. Peer reviewis a powerful mechanism for driving local service improvement and for sharing good practice between services. Over80% of clinical staff who act as reviewers report making improvements to their own services after taking part in a peerreview visit.Because the Standards aim to support service improvement they use the word ‘should’ throughout rather than ‘must’.‘Must’ would carry the implication that a service should be suspended or closed down if the Standard is not met.Action is needed where Standards are not met but it is usually appropriate for services to carry on functioning whilstdeficiencies are addressed. For similar reasons, the Standards are not separated into ‘essential’ and ‘desirable’. AllStandards should be met and labelling some Standards as ‘desirable’ can lead to them being ignored.Most of the issues identified by quality reviews can be resolved through providers’ and commissioners’ owngovernance arrangements. Many can be tackled by the use of appropriate service improvement approaches; somerequire commissioner input. Individual organisations are responsible for taking action and monitoring this throughtheir usual governance mechanisms. The lead commissioner for the service concerned is responsible for ensuringaction plans are in place and monitoring their implementation liaising, as appropriate, with other commissioners.6

Example of use of Standards for peer review:Previous versions of the PICS Standards have been used in peer review visits to hospitals in the WestMidlands since 2002. A report of each visit is produced, with a summary of findings followed by detailsof compliance with each Standard. Standards which are found not to be met at a peer review visit mayor may not be mentioned in the main, free text report. Issues within the main report are categorised as‘good practice’, ‘immediate risks’, ‘concerns’ or for ‘further consideration’. Examples of thesecategories could include: Good practice: Excellent adolescent area with decoration and information appropriate to theirneeds. Ward routines were later in the day than on other wards. Immediate risk: Oxygen and suction equipment was not set up ready for use which could leadto delays in their availability. Concern: Staffing levels were considered insufficient for the number and case mix of patientson the unit. Existing staff were working extra shifts to ensure safe staffing levels weremaintained. Further consideration: Patient information was out of date and the layout was complex andnot easy to understand.‘Immediate risks’ are notified to the hospital concerned and their commissioners within five workingdays and a response detailing the action taken to address or mitigate the risk is required within afurther five working days. Concerns are addressed by hospitals’ management and governancearrangements. Commissioners monitor whether hospital action plans have been implemented.7

SCOPE OF THE STANDARDSThese Standards cover the pathway for the care of critically ill and critically injured children with the followingexceptions: Care provided by general practitioners. Major Trauma Centres for Children: Separate standards and a review process cover these services.Critically ill and critically injured children may present in Emergency Departments (ED), Children’s Assessment Services(CAS) or become critically ill whilst in in-patient (IP) children’s services. Those needing an enhanced level ofobservation, monitoring or intervention will need to be taken to a Paediatric Critical Care Unit (PCCU). Three levels ofcritical care are recognised in which Levels 1 and 2 map to high dependency care and Level 3 relates to intensive care.In the Paediatric Critical Care (PCC) Healthcare Resource Group (HRG) classification Levels 1, 2 and 3 paediatric criticalcare are also known as follows:Level 1 (L1) critical care:Level 2 (L2) critical care:Level 3 (L3) critical care:Basic Critical CareIntermediate Critical CareAdvanced Critical CareChildren needing intermediate or advanced critical care may need to be transferred by a Specialist PaediatricTransport Service (SPTS). Anaesthetists and / or intensivists are crucial to the resuscitation and stabilisation ofcritically ill children and may be involved in the provision of ongoing paediatric critical care. Some children may spenda short period of time in a General (Adult) Intensive Care Unit (GICU) while waiting for the Specialist PaediatricTransport Service or because their condition is expected to improve quickly. These services should be workingtogether within a Paediatric Critical Care Operational Delivery Network. This network and all of the services within itwill need to be commissioned to provide the level of service appropriate for the needs of their local population. TheQuality Standards cover all these aspects of the pathway of care for critically ill and critically injured children.These Quality Standards link with existing guidance and Quality Standards, in particular those around: Long-Term Ventilation for Children and Young People Children and Young People’s Palliative Care End of Life Care Organ Donation Theatres and Anaesthetic Services Urgent Care Services Critical Care (Adults) TransitionPICS guidance is available on the PICS website http://picsociety.uk/ .The latest versions of WMQRS Quality Standardsare available on the WMQRS website www.wmqrs.nhs.uk .These Standards also link with detailed guidance on the care of children needing surgery, for example, ‘Standards fornon-specialist emergency surgical care of children’, (Royal College of Surgeons, 2015).8

TERMINOLOGYThe following terms are used throughout and are key to understanding the Quality Standards. Appendix 3 gives aglossary of abbreviations used in the Standards.TerminologyExplanationAdvanced AirwayManagementAdministration of anaesthetic agents to facilitate safe endotracheal intubation, includingrapid sequence induction. Intubation.Aeromedical TransportTransport of patients by air, including by rotary and fixed wing vehicles.Bedside careDirect patient care delivered on a bed or trolley.ChildrenThe term ‘child’ refers to an infant, child or young person aged 0 to 18 years. Youngpeople aged 16 to 18 may sometimes be cared for in adult facilities for particularreasons, including their own preference. The special needs of these young people are notspecifically mentioned in the standards but should be borne in mind.Children’s AssessmentServiceA service where children are clinically assessed for up to 24 hours. Children seen in theservice may or may not be formally admitted to hospital. The service should be situatedalongside either an Emergency Department or in-patient children’s service.Children’s NurseA registered nurse who is recorded on the Nursing and Midwifery Council Register SubPart 1 RN8 or RNC (or equivalent) as a ’Registered Nurse – Children’.ClinicianA registered healthcare professional.CommissionerClinical Commissioning Group or NHS England Specialist Commissioner.Critically ill and criticallyinjuredThe care of both critically ill and critically injured is covered by these Standards. Forsimplicity, ‘critically ill’ is used throughout to refer to ‘critically ill or critically injured’.These are children requiring, or potentially requiring, paediatric critical care whethermedically, surgically or trauma-related.FamilyFamily includes parents, siblings, grandparents, extended family members or others withcarer responsibility.9

TerminologyGuidelines, Policies,Procedures and ProtocolsExplanationThe Standards use the words policy, protocol, guideline and procedure based on thefollowing definitions:Policy:A course or general plan adopted by a hospital, which sets out the overallaims and objectives in a particular area.Protocol:A document laying down in precise detail the tests/steps that must beperformed.Guidelines: Principles which are set down to help determine a course of action. Theyassist the practitioner to decide on a course of action but do not need to beautomatically applied. Clinical guidelines do not replace professionaljudgement and discretion.Procedure: A procedure is a method of conducting business or performing a task, whichsets out a series of actions or steps to be taken.For simplicity, some Standards use the term ‘guidelines and protocols’ which should betaken as referring to policies, protocols, guidelines and procedures.Local guidelines, policies and procedures should be based on appropriate nationalstandards and guidance but should include consideration of implementation within thelocal situation. Where guidelines, policies and procedures impact on more than oneservice, for example, imaging, anaesthesia or Emergency Department, they should havebeen agreed by all the services involved.Immediately availableOn site and able to attend within five minutes.In-patient care ofchildren (in-patientpaediatrics)Medical and / or surgical care of children led by consultants qualified in paediatrics orpaediatric critical care, and with facilities for overnight stays. Except in specialistchildren’s hospitals, children undergoing surgical care should be under the care of aconsultant paediatrician as well as a consultant surgeon. Hospitals with in-patientpaediatric facilities should have a unit providing at least Level 1 paediatric critical care onthe same hospital site.Middle gradeA registered healthcare professional who has the competences to take decisions onbehalf of the responsible consultant, calling on the consultant when required. Therequired ‘middle grade’ competences are specified in the relevant Quality Standards.This person will often be a doctor but another health care professional with advancedpaediatric competences may fulfil this role if deemed able to do so by the responsibleconsultant.Oper

critical care are recognised in which Levels 1 and 2 map to high dependency care and Level 3 relates to intensive care. In the Paediatric Critical Care (PCC) Healthcare Resource Group (HRG) classification Levels 1, 2 and 3 paed

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