ISDH Supervisor Training Catalog - Indiana

ISDH Supervisor Training CatalogIntroduction:Welcome to the ISDH Supervisor Training Catalog brought to you by INSPD. This catalog hasbeen designed for managers and supervisors to further enhance their professionaldevelopment and inform of some of the formal professional development opportunities thatare available. Review the table of contents for topics that are of interest to you or that you maywish to assign to some or all of our direct reports. Review the information in the Tips section fora how to guide on accessing trainings on both LinkedIn Learning and INSPD’s Computer BasedTrainings.Tips:Find quickstep guides for both LinkedIn Learning and PeopleSoft Enterprise LearningManagement’s Computer Based Training by clicking here.When clicking on links you may need to press ctrl click to access the link.Questions & Suggestions:If you have any question, comments or suggestions please contact ISDH Human Resources byclicking here.James Audley – Sr. Human Resources Business Partner(317) 233-7620jaaudley@spd.in.gov

Table of ContentsBest Practices & Skills:- Leading Productive Meetings- New Manager Foundations- Note-Taking for BusinessProfessionals- Onboarding New Hires as aManager- Proven Tips for Managing YourTime- Remote Work Foundations- Tips for Working RemotelyCommunication:- Creating Personal Connections- Having Difficult Conversations- Having Difficult Conversations: AGuide for Manager- Interpersonal Communication- Microsoft Teams EssentialTrainingGoals:-Defining and AchievingProfessional GoalsGoal Setting: Objectives and KeyResults (OKRs)How to use SMART GoalsMaking Big Goals AchievableSetting Goals and ManagingPerformanceSuccessful Goal SettingPerformance Management forManagers/SupervisorsLinkedIn Learning How to Guides:- LinkedIn Learning: How to Guide- LinkedIn Learning: ManagersGuideManager & Supervisor Training Program:- Change Management- Coaching vs. Discipline- Communication Responsibilities- Conflict Resolution- Getting to Know Your Employees- Leave Time- Performance Management- Talent AssessmentMicrosoft Office:- Excel 2013 Essential Training- Excel for Windows Training- Outlook for Windows Training- Word for Windows TrainingPerformance Management:- Coaching and DevelopingEmployees- Coaching Skills for Leaders &Managers- Conducting PerformanceReviews- Managing EmployeePerformance Problems- Managing Virtual Teams- Motivating & EngagingEmployees2

Best Practices & Skills:Leading Productive MeetingsFeel like you're having too many meetings? Wonder if they're as effective as they couldbe? This course demonstrates a simple, usable framework that can help you get themost from your meetings—turning them into productive avenues for communicating,connecting, and accomplishing real workTime: 1 hour 4 minutesClick here to beginNew Manager FoundationsLearn how to survive your first 30 days, build trust and develop authority. This coursewas designed to prepare you to confidently tackle your responsibilities at work andincrease your value to the organization while improving operational effectiveness.Time: 60 minutesClick here to beginNote-Taking for Business ProfessionalsLearn to take better and faster notes in business settings. Effective note-taking is a coreskill that professionals at all levels can improve upon and this course shows you how.Time: 50 minutesClick here to beginOnboarding New Hires as a ManagerExplore the work you need to do as a manager before a new employee’s first day, andfind out about ways to make their first 90 days and beyond a successful experience.Time: 32 minutesClick here to beginProven Tips for Managing Your TimeLearn how to make the most of your time at work and get more done. In this shortcourse learn time management tips that help everyone from busy executives to brandnew employees get more productivity out of the busy work day.Time: 15 minutesClick here to beginRemote Work FoundationsLearn how to use today's cloud-based communication and collaboration tools to getwork done from anywhere, while remaining connected to your organization.Time: 1 hourClick here to begin3

Tips for Working RemotelyLearn how to work remotely and remain connected to your organization. This course willreveal how you can create a productive work environment at home by structuring yourday correctly, dedicating a space to work and avoiding distractions.Time: 32 minutesClick here to beginCommunication:Creating Personal ConnectionsLearn how to create personal connections—that sense of chemistry, comfort, andconfidence—even with new people, in unfamiliar situations and under stressfulcircumstances.Time: 49 minutesClick here to beginHaving Difficult ConversationsConflict is inevitable—in work and in life. Managers must address performance issues,and colleagues with competing priorities must figure out how to work together.Time: 1 hour, 7 minutesClick here to beginHaving Difficult Conversations: A Guide for ManagersWhile inevitable, difficult conversations can be one of the most challenging parts of amanager’s job. Avoiding these conversations can be costly for organizations, resulting inabsenteeism, poor performance, turnover and even litigation.Time: 59 minutesClick here to beginInterpersonal CommunicationCommunicating effectively isn't an innate talent that some people have and othersdon't—it's something that anyone can learn and practice. In this course, learn strategiesthat can help you hone and master your interpersonal communication skills.Time: 37 MinutesClick here to beginMicrosoft Teams Essential TrainingDiscover the core features of Microsoft Teams and see how you can bring togethercolleagues, create conversations and content, and collaborate more effectively.Time: 37 MinutesClick here to begin4

Goals:Defining and Achieving Professional GoalsThis course will help you identify what elements are most important to your personaland professional life, recognize the ideal number of goals you should have andunderstand the difference between goals and tasks.Time: 33 minutesClick here to beginGoal Setting: Objectives and Key Results (OKRs)Get started with objectives and key results (OKRs), the popular managementmethodology for goal setting that can encourage collaboration and alignment, clarifypriorities and empower employees to do their best work.Time: 34 minutesClick here to beginHow to use SMART GoalsWhen you go to set goals, I'll suggest you try to set SMART goals. SMART is an acronym.It stands for Specific, Measurable, Achievable, Relevant and Time-bound. These are thekey characteristics of a good goal.Time: 2 minutesClick here to beginMaking Big Goals AchievableIn this course, productive leadership expert Dave Crenshaw shares a proven seven-stepprocess and detailed planning worksheet anyone can use to make goal achievement apart of their daily agenda.Time: 19 minutesClick here to beginSetting Goals and Managing PerformanceIn this short course, the first installment in the Performance Management series, theinstructor digs into the manager’s role in managing performance, helping you masterboth goal setting and performance management.Time: 19 minutesClick here to begin5

Successful Goal SettingIn this course, learn top tips on setting—and achieving—goals, explaining how to takesmall steps that can help you make your bigger plans a reality.Time: 24 minutesClick here to beginLinkedIn Learning How to Guides:LinkedIn Learning: How to GuideAn introduction to LinkedIn Learning: How to access and optimize your use of LinkedInLearningTime: 48 minutesClick here to beginLog in w/ username: ISDHmanagers & password: ISDH video LinkedIn Learning: Managers Guide (awaiting information)Description of the courseTime: 50 minutesClick here to beginLog in w/ username: ISDHmanagers & password: ISDH video Manager & Supervisor Training Program:These courses provides new managers and supervisors with entry level exposure toconcepts and issues most frequently encountered by managers and supervisors. Learnhow to incorporate the fundamentals of a 70/20/10 adult learning module to minimizethe learning curve for new supervisors and managers exposing them to concepts andissues that frequently impact their success. Please review the quick step guide to accessthe trainings within PeopleSoft Learning Management. Click here to access coursesbelow.Change ManagementThis module will help managers and supervisors recognize the impact changemanagement has on organizational performance. Topics include the four levels ofchange, the two change cycles, and the various stages of change.Time: 20 minutesCoaching vs. DisciplineVideo discussion around managerial coaching and workplace discipline including thedifferences between the two, effects on the workplace, understanding when to usemanagerial coaching vs. discipline, classified vs. unclassified employees, availableresources, and State policies and procedures.Time: 11 minutes6

Communication ResponsibilitiesThis module covers the definition of good communication, the various types ofcommunication, feedback tips, as well as group and individual communicationexpectations.Time: 20 minutesConflict ResolutionThis module provides an understanding of the various types of conflict, the causes ofconflict, how to successfully resolve conflict, challenges to conflict resolution, and theimpact of conflict resolution on organizational performance.Time: 20 minutesGetting to Know Your EmployeesVideo discussion around the steps a manager can take to get to know and understandtheir employees better. Module covers various topics that managers and supervisors canexplore with their staff the help better understand their team’s individual learning styles,career goals, road blocks, and interests.Time: 10 minutesLeave TimeAn overview of State policies and procedures surrounding the various types of paid andunpaid leaves offered to State employees. This includes the notification requirements forvarious types of leave, communication between supervisors and employees, anddiscipline for improper use of leave time.Time: 9 minutesPerformance ManagementThis module covers the various components of the State of Indiana’s performancemanagement system. Subjects include, key components, performance managementtools, performance management process, work profiles, appraisals, and State policiesand procedures.Time: 10 MinutesTalent AssessmentThis module provides an overview of the succession planning process within anorganization. The course will provide various tools and methods used to accuratelyidentify talent within an organization and help managers and supervisors understandthe importance of evaluating employee performance/potential and how it impactsorganizational performance.Time: 12 Minutes7