Essential Video Doorbell Wired - Arlo

Essential Video DoorbellWiredUser Manual

Contents1.Get to Know Your Doorbell6Front view. 6Rear view. 7Installation requirements. 7Get the Arlo app. 7Optional Arlo SmartHub or Base Station. 8Do more with Arlo. 8FAQs. 92.Get Started10Voltage requirements. 10Use the Arlo app for installation and setup. 12Install the Power Kit in your chime box. 12Install your wired Arlo Essential Video Doorbell. 13Use the optional wire extensions. 14LED. 15Test motion detection. 16Control when your doorbell detects motion. 173.WiFi Setup and Connections18WiFi connection options for your doorbell. 18Tips for optimal WiFi performance. 18Connect your mobile device to a 2.4 GHz WiFi network during setup 19Connect an optional Arlo SmartHub. 20Connect an optional Arlo Base Station with Siren. 21Move your doorbell’s WiFi connection to a SmartHub or base station 23Move your doorbell’s WiFi connection to a direct router connection 244.Use Your Doorbell25Answer your wired Arlo Essential Video Doorbell from your smartphone 25Accept a call from your Video Doorbell. 25Respond to a visitor with a Quick Reply. 26Play a message from a visitor. 262

Essential Video Doorbell WiredTurn Silent mode on and off. 27Turn the Video Doorbell off and on. 27Control the LED. 27Change the call settings. 285.View and Record Videos29View your doorbell’s camera feed. 30Record clips from live video. 30Take a snapshot from live video. 312-Way Audio. 31Change the order of the camera feeds. 31Motion detection activity zones. 32View recordings and snapshots. 33Download recordings. 346.Change Your Settings36Two-step verification. 36Use face or fingerprint authentication. 37Customize your profile. 38Change your Arlo password. 39Reset a forgotten password. 39Grant access to friends. 40Change the time zone. 42Doorbell settings. 42Adjust the flicker setting. 45Optional SmartHub and Base Station settings. 45View device information. 46Remove a device from your account. 47Restart the doorbell from the Arlo app. 477.Modes, Rules, and Alerts48Arm or disarm all your Arlo devices. 48Modes. 48Select a mode. 49Mute Notifications. 49Rules for modes. 50Contents3User Manual

Essential Video Doorbell WiredChange motion sensitivity. 50Automatically stop recording when motion stops. 50Add a rule with a base station siren trigger. 51Manage alerts. 51Schedule your rules. 52Set up Arlo Geofencing. 53Geofencing with multiple mobile devices. 55Use your doorbell to trigger a camera to record. 578.SmartHub SD Card Local Storage59Insert a microSD card. 59View the SD card status. 60View available SD card storage. 60Turn SD card recording off and on. 60Turn on Best Local Recording. 60Change the SD card overwrite setting. 61Format a microSD card. 61Safely eject an SD card. 61View videos on a microSD card. 629.SmartHub or Base Station USB Local Storage63View the USB storage device status. 64View available USB device storage. 64Turn USB recording off and on. 65Turn local 2K recording off and on. 65Change the USB device overwrite setting. 65Format a USB device. 66Safely eject a USB storage device. 66View videos on a USB device. 6710. Arlo Connect68Add your doorbell to the Google Assistant app. 69Use Arlo with IFTTT. 7011. Troubleshooting71The doorbell doesn’t scan the QR code in the Arlo app during setup 71The Arlo app doesn’t find the doorbell during setup. 72Contents4User Manual

Essential Video Doorbell WiredUse Bypass mode for the Power Kit. 73The chime doesn’t ring when I press the doorbell. 73LED doesn’t light. 74Power interruption notification. 75Remove the doorbell from its mount. 75Reset the doorbell. 76Can’t see video streams in a browser. 77Not receiving push notifications. 77Troubleshoot Arlo Geofencing. 79Verify that an optional SmartHub or base station is online. 79The SmartHub or base station is offline. 80Reset a SmartHub to factory settings. 82Reset a Base Station to factory settings. 83Contents5User Manual

1. Get to Know Your DoorbellThe wired Arlo Essential Video Doorbell lets you get notifications when motion is detected andview live video on your phone. Get the bigger picture of what’s at your door, from head to toeor a package on the ground. Even see clearly in low light with night vision. Speak to visitorswith two-way audio or use pre-recorded quick reply messages when you’re busy. The wiredArlo Essential Video Doorbell uses your existing doorbell wiring for continuous power.Features: HD Video. See a clear picture in every detail through your doorbell’s high performancelens. Motion Detection and Alerts. Receive alerts when motion is detected. Video Call. Calls your phone directly so you never miss a visitor Night vision. See who’s at your door at night, even without a light on. 180 Viewing Angle. See a person from head to toe or a package on the ground.Front viewMicrophoneLens with 180-degreefield of viewLight sensorWeather-resistant casingStatus LEDsDoorbell buttonSpeaker6

Essential Video Doorbell WiredRear viewReset button(pinhole)Wiring screwsInstallation requirementsTo install your wired Arlo Essential Video Doorbell you need: A wired doorbell and chime with existing electrical wiring Voltage between 16V AC and 24V AC, and a 10VA transformerFollow the instructions in the Arlo app to connect the wired Arlo Essential Video Doorbellto your home’s existing doorbell wiring. If you need further help, contact a local electricianor professional to assist you. Arlo has also partnered with HelloTech to provide nationwideprofessional installation services for the Arlo Video Doorbell. Visitwww.Hellotech.com/arlo to learn more.Get the Arlo appDownload the Arlo app. The Arlo app lets you create an Arlo account in the cloud and set upand manage all your Arlo devices.Note: If you already use the Arlo app, makesure that you’re using the latest version. Tofind out if an update is available, go to theapp store and search for Arlo.Get to Know Your Doorbell7User Manual

Essential Video Doorbell WiredOptional Arlo SmartHub or Base StationYou can connect your wired Arlo Essential Video Doorbell directly to your home router’s 2.4GHz WiFi network, or you can connect your doorbell to an Arlo SmartHub or Base Station withsiren. Your doorbbell is compatible with any of the models described in this section.Arlo SmartHubThe Arlo SmartHubs offer the best Arlo experience and are compatible with all Arlo wire-freedevices, except Arlo Go.SmartHub VMB4540SmartHub VMB5000Base Station with SirenThe Base Stations with Sirens are compatible with all Arlo wire free cameras except Arlo Goand they’re also compatible with the Arlo Audio Doorbell.Base station with siren VMB4500Base station with siren VMB4000Do more with ArloYou can add these options, which are sold separately: Add more Arlo cameras and devices. Cover more areas in and around your home byadding cameras, security lights, and more. Upgrade your Arlo subscription. For more information,visit What are the available Arlosubscription plans and how much cloud recording is available?.Get to Know Your Doorbell8User Manual

Essential Video Doorbell WiredFAQs Does the wired Arlo Essential Video Doorbell require a SmartHub or base station?No, you can connect your wired Arlo Essential Video Doorbell directly to your home’s 2.4GHz WiFi network if you prefer. The doorbell is compatible with Arlo SmartHub modelsVMB5000 and VMB4540 and with Base Station with Siren models VBM4500 and VMB4000. Is leaving a message on the wired Arlo Essential Video Doorbell the same as leaving amessage on the Arlo Audio Doorbell?Yes. If no action has been taken 20 seconds after a doorbell press, the visitor is promptedto leave a voicemail. This also happens when you decline a doorbell call. You must havean Arlo Smart plan for users to access voicemail prompts. (You can enable the voicemailfeature through Leave your message under Call Settings.) Is the wired Arlo Essential Video Doorbellcompatible with my existing Arlo system?Yes. The wired Arlo Essential Video Doorbell doesn’t require a base station or SmartHubbut it can still be configured to trigger recordings on other cameras or vice versa. Can I pair the wired Arlo Essential Video Doorbell with other Arlo cameras?No. The wired Arlo Essential Video Doorbell has its own integrated camera. However, youcan set up cross-triggering so that other Arlo cameras record when the Video Doorbelldetects motion.Get to Know Your Doorbell9User Manual

2. Get StartedYou can install the wired Arlo Essential Video Doorbell yourself, or contact a local electrician orprofessional to assist you. Arlo has partnered with HelloTech in the US to provide nationwideprofessional installation services for the wired Arlo Essential Video Doorbell. For moreinformation, visit www.HelloTech.com/arlo.Note: In some regions, a transformer is included in the package with the wired Arlo EssentialVideo Doorbell. It is recommended that the transformer be installed by a professionalelectrician.Voltage requirementsThe wired Arlo Essential Video Doorbell requires a wired doorbell and chime with voltagebetween 16V AC and 24V AC, and a 10VA transformer.We recommend that you check the voltage on the transformer that powers your existingdoorbell before installing your wired Arlo Essential Video Doorbell. If the transformer’s voltageisn’t 16-24 VAC, you must upgrade your transformer before you use the doorbell.You can check the voltage level of your doorbell transformer by one of these methods: Use a multimeter to test the voltage.A multimeter is an electronic tool that measuresthe precise voltage level of your existing doorbellwiring. Using a multimeter gives you the mostaccurate estimate of your transformer’s voltage,and it can be done without finding thetransformer. We recommend that you measureat the existing doorbell wiring or at your chime. Check if the voltage is printed on thetransformer that provides power to yourexisting doorbell.The estimated voltage is commonly printed on transformers. This is typically accurate, butit isn’t as precise as using a multimeter.10

Essential Video Doorbell WiredUse a multimeter to check the voltage

Is the wired Arlo Essential Video Doorbellcompatible with my existing Arlo system? Yes. The wired Arlo Essential Video Doorbell doesn’t require a base station or SmartHub but it can still be configured to trigger recordings on other cameras or vice versa. Can I pair the wired A