GW3-TRBO Connect Software Version 2.12 Module Book

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GW3-TRBO ConnectSoftware Version 2.12Module Book600-2.12.0-MM.13/3/2016

2016 The Genesis GroupAll Rights ReservedPrinted in the U.S.A.2600-2.12.0-MM.1

TrademarksThe following are trademarks of Motorola: MOTOTRBO .Any other brand or product names are trademarks or registered trademarks of their respective holders.The Genesis Group Trademark InformationGW3-TRBO is a registered trademark of GenCore Candeo, LTD., a subsidiary of Burks GenCore Co., Inc.D.B.A. The Genesis Group and Phil Burks.CopyrightCopyright 2016; Burks GenCore Co., Inc. D.B.A. The Genesis Group and Phil Burks. All rights arereserved. No part of this publication or the associated program may be reproduced, transmitted, transcribed,in whole or in part, in any form or by any means, whether it is mechanical, magnetic, optical, electronic,manual or otherwise, without the prior written consent of Burks GenCore Co., Inc. D.B.A:The Genesis Group and Phil Burks5800 Eagles Nest BlvdTyler, Texas 75703.Includes technology licensed from Motorola.DisclaimerThe GW3-TRBO Users Manual is printed in the U.S.A. Burks GenCore Co., Inc. D.B.A. The Genesis Groupand Phil Burks believe that the information included in this manual is correct; however, Burks GenCore Co.,Inc. D.B.A. The Genesis Group and Phil Burks reserves the right to alter, revise and make periodic changesto the manual and its contents. Burks GenCore Co., Inc. D.B.A. The Genesis Group does not assumeresponsibility to notify any person of such revisions or changes. While we have taken strides to carefullyexamine our software and documentation and believe that it is reliable, the Genesis Group and Phil Burksassume no responsibility for the use of the manual, or GW3-TRBO software, nor for any patent infringementsor other rights of third parties who may use the manual or the GW3-TRBO software. Burks GenCore Co.,Inc. D.B.A. The Genesis Group and Phil Burks make no representations or warranties with respect to thecontents or fitness for a particular purpose beyond the cost of the software paid by the end-user.The software contains valuable trade secrets and proprietary information. Unauthorized use of the manual orsoftware can result in civil damages and criminal prosecution. As an end user, you agree to abide by and heedthese statements.LicenseTitle to the media on which the program is recorded and to the documentation in support of the product istransferred to you, but title to the program, and all subsequent copies of the program, despite the form ormedia in or on license is not a sale of the original or any subsequent copy. You assume responsibility for theselection of the program to achieve your intended results, and for the installation, use, and results obtainedfrom the program.Refer to the GW3-TRBO Manual Overview for your full license. All license information contained on pages4-7 (Book 600-2.12.0-AA.1) are to be considered as contained herein.SupportCustomer satisfaction is our number one priority at Genesis. We are here to provide you with the bestsoftware possible, and we want to know when you have any questions, concerns or problems with GW3TRBO so that we can make it a better product for everyone.Refer to the Troubleshooting & Support section of the GW3-TRBO Manual Shell (Book 600-2.12.0-AA.1)for complete support and contact information. 2016 The Genesis GroupAll Rights ReservedPrinted in the U.S.A.3600-2.12.0-MM.1

Document DescriptionInitial releaseRevisions Before ReleaseRevisions Before ReleaseRevisions Before ReleaseAdded section on APMAdded information on Timeout Interval and ZoneID connection properties.Added Connection Status section; minor editsAdded command-related settingsRevisions Before ReleaseAdded Busy Timeout to connection properties.Revisions Before ReleaseRemoved Timeout Interval.Revisions Before ReleaseRevisions Before ReleaseClarified raw data path.Added SNMP chapter.Added SkyView ChapterRevisions Before ReleaseConverted to Docx formatChanged references to “XRT 9000” to “gateway.”Added SMTP Server connection type.Added Timeout Settings to Connect PlusRevisions Before ReleaseAdded TRBO ATIA and TRBO Wireline Gatewaychapters.Added Resource Mapping feature to SNMP. 2016 The Genesis GroupAll Rights ReservedPrinted in the M.1

Table of ContentsTrademarks . 3The Genesis Group Trademark Information . 3Copyright . 3Disclaimer . 3License . 3Support . 3DOCUMENT HISTORY . 4TABLE OF CONTENTS . 5ABOUT THIS MANUAL . 7GOALS . 7WHO SHOULD READ THIS MANUAL? . 7HOW THIS MANUAL IS ORGANIZED . 7CHAPTER 1OVERVIEW . 9WHAT IS CONNECT? . 9CONNECTION STATUS .10CHAPTER 2CONNECT PLUS CONNECTIONS .11CONNECT PLUS CONNECTION OVERVIEW .11Connect Plus License .11Connect Plus Connection Properties .12Basic . 12Gateway Settings. 12Gateway User Settings . 12Radio Command Settings . 12System. 12Timeout Settings . 13ADDING A CONNECT PLUS CONNECTION.13UPDATING A CONNECT PLUS CONNECTION .13DELETING A CONNECT PLUS CONNECTION .13CHAPTER 3APM CONNECTIONS .15APM CONNECTION OVERVIEW .15APM License .15APM Connection Properties .16ADDING AN APM CONNECTION .17UPDATING AN APM CONNECTION.17DELETING AN APM CONNECTION .17APM CHANNEL OVERRIDES .18Adding an APM Frequency Override .19Deleting an APM Frequency Override .19Editing an APM Frequency Override .19CHAPTER 4SNMP CONNECTIONS .21SNMP VALUES AND TRAPS.21GET .21SNMP CONNECTION OVERVIEW .22SNMP License .22SNMP Connection Properties .22 2016 The Genesis GroupAll Rights ReservedPrinted in the U.S.A.5600-2.12.0-MM.1

ADDING AN SNMP CONNECTION .22UPDATING AN SNMP CONNECTION .23DELETING AN SNMP CONNECTION .23CUSTOM SNMP VALUES .23RESOURCE MAPPING .23Importing Resources .24Exporting Resources or Generating a Template .24Removing Resources .24CHAPTER 5SKYVIEW CONNECTIONS.25SKYVIEW CONNECTION OVERVIEW .25SkyView License .25SkyView Connection Properties .26ADDING A SKYVIEW CONNECTION .27UPDATING A SKYVIEW CONNECTION .27DELETING A SKYVIEW CONNECTION .27CHAPTER 6SMTP SERVER CONNECTIONS .29SMTP SERVER CONNECTION OVERVIEW .29SMTP Server License .29SMTP Server Connection Properties .30ADDING A SMTP SERVER CONNECTION .31UPDATING A SMTP SERVER CONNECTION .31DELETING A SMTP SERVER CONNECTION .31CHAPTER 7TRBO ATIA CONNECTIONS.33TRBO ATIA CONNECTION OVERVIEW .33TRBO ATIA License .33TRBO ATIA Connection Properties .34Basic . 34Data Source Settings . 34System. 34Timeout Settings . 35ADDING A TRBO ATIA CONNECTION .36UPDATING A TRBO ATIA CONNECTION.36DELETING A TRBO ATIA CONNECTION .36CHAPTER 8TRBO WIRELINE GATEWAY CONNECTIONS .37TRBO WIRELINE GATEWAY CONNECTION OVERVIEW .37TRBO Wireline Gateway License .37TRBO Wireline Gateway Connection Properties.38Basic . 38System. 38Wireline Voice Gateway Settings . 38ADDING A TRBO WIRELINE GATEWAY CONNECTION .39UPDATING A TRBO WIRELINE GATEWAY CONNECTION.39DELETING A TRBO WIRELINE GATEWAY CONNECTION .39CHAPTER 9RAW DATA FILES .40Information on Raw Data Files .40Changing the Raw Data File Directory . 41 2016 The Genesis GroupAll Rights ReservedPrinted in the U.S.A.6600-2.12.0-MM.1

About this ManualGoalsThis manual describes the role and function of the Connect module in the GW3TRBO solution.Who Should Read This Manual?This manual is written for the intended audience of mid-level computer networkusers and novice to mid-level PC users.How This Manual Is OrganizedThis manual is organized as follows: Overview: Provides an overview of the Connect module. Connect Plus Connections: Describes how to create and manageMOTOTRBO Connect Plus connections. APM Connections: Describes how to create and manage connections toan Advanced Power Management server. SNMP Connections: Describes how to create and manage SNMP (SimpleNetwork Management Protocol) connections. See this section for adescription of SNMP. SkyView Connections: Describes how to create and manage a connectionto feed data to a SkyView mapping client. SMTP Connections: Describes how to create and manage a connection toreceive SMTP mail input to be parsed and forwarded to GW3-TRBO forprocessing. TRBO ATIA Connections: Describes how to create and manage TRBOATIA connections. TRBO Wireline Gateway Connections: Describes how to create andmanage TRBO Wireline Gateway connections. Raw Data Files: Describes where raw data files – used by supportpersonnel – are saved and how to change the raw data directory.This manual contains the following images, used to indicate that a segment of textrequires special attention: Additional Information: Additional information is used to indicateshortcuts or tips. Warning: Warnings are used to indicate possible problem areas, suchas a risk of data loss or incorrect/unexpected functionality. 2016 The Genesis GroupAll Rights ReservedPrinted in the U.S.A.7600-2.12.0-MM.1

2016 The Genesis GroupAll Rights ReservedPrinted in the U.S.A.8600-2.12.0-MM.1

Chapter 1OverviewThis chapter provides an overview of the Connect module and its function withinthe GW3-TRBO solution.This chapter contains the following sections: What Is Connect?: Describes the role and function of the Connectmodule. Connect Features: Describes the features of the Connect graphical userinterface (GUI).What is Connect?Connect is a module that allows you to set up connections to the following GW3TRBO data sources: Connect Plus: Connect Plus is a MOTOTRBO radio system configurationthat allows trunking of voice and data calls across multiple sites over IP.Refer to the Connect Plus Connections section of this manual for moreinformation. APM: Advanced Power Management is a product by RFI that allows youto monitor various power levels of co

Connect Plus: Connect Plus is a MOTOTRBO radio system configuration that allows trunking of voice and data calls across multiple sites over IP. Refer to the Connect Plus Connections section of this manual for more information. APM: Advanced Powe

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